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職場英語特訓班电子书

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作       者:Miss P

出  版  社:萬里機構出版有限公司

出版时间:2010-10-01

字       数:6.9万

所属分类: 进口书 > 港台圖書 > 學習/考試

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  辦公室白領說英文的必備天書!本書三層難度、十二個主題、共四十多個職場場景,將報到上班、口頭報告、爭取加薪、自我辯護等等,以對話形式教授,並練習和小貼士。配合道地英籍人士朗讀的錄音,讀者可以好好掌握職場英語的竅門。

  辦公室白領說英文的必備天書!本書三層難度、十二個主題、共四十多個職場場景,將報到上班、口頭報告、爭取加薪、自我辯護等等,以對話形式教授,並練習和小貼士。配合道地英籍人士朗讀的錄音,讀者可以好好掌握職場英語的竅門。


【作者】

  Miss P
  美國匹茲堡大學新聞系學士,後於香港浸會大學傳理系考取碩士學位。曾任職於國際金融資訊機構新聞部,並考獲TESOL(Teaching English to Speakers of Other languages)證書。曾任遙距大學講師,任教不同英語課程。


目录展开

自序Preface

Level 1-1

First days at a new job - meeting the boss 會見新上司

First days at a new job - meeting a colleague 與新同事寒暄

First days at a new job - meeting a client 接待客人

Initiating conversation at an ofice party 於辦公室派對中打開對話

Level 1-2

Asking for assistance on a computer problem (calling IT Support Department)電腦問題之求助(致電電腦技術支援部)

Asking for assistance on inding stationery 找文具之求助

Assistance on How to Use the Fax Machine 應用傳真機之求助

Asking for assistance on where a certain person is located at 尋找某人座位位置之求助

Level 1-3

Arranging an appointment for yourself (with client) 為自己跟客戶安排面談

Arranging an appointment for your boss -for her meeting with another company upper management personnel 幫上司跟另一公司高層安排會議

Canceling/rescheduling your boss’s appointment with the Head of Human Resources Department of your company 替上司取消跟公司人力資源部答案主管的會議

How to make an appointment with your boss?如何約上司會面

Level 1-4

Self-introduction開場白

In-depth level 深入介紹

Level 2-1

Giving compliments to colleagues - on his/her outit 稱讚同事的衣服

Giving compliments to associate - on their professionalism 稱讚同事的專業態度

Receiving compliments - being complimented by your superior on your hard work 接受稱讚之回應:因勤工獲上司的稱讚

Receiving compliments - being complimented by a client on your ine eficiency 接受稱讚之回應:因工作愉快而獲客人讚許

Level 2-2

Internal (team/colleagues) presentation - on sharing info./results of your research 內部陳述你的調查結果(跟組員/同事)

Presenting to your superior - on gaining approval of proposal向上司提簡報,希望得到批准

External (client) presentation on presenting the approved proposal 對外(客人)提簡報──陳述已批准之建議

How to give a training presentation (opening)怎樣作訓練簡報(開場白)

Level 2-3

Bargaining for the greatest deal for your company (with client)為公司跟客人協議出最好的交易

Bargaining for a salary increase (salary negotiation)/promotion (with your boss) 跟上司協議升職/加人工

Bargaining for a better division of work (with team-mates/colleagues)跟同事/組員協議更好的分工

Bargaining for a better severance pay (with boss) 跟上司爭取更好的遣散費

Level 2-4

Subordinate being late to work without giving any reasons and/or apologies 下級遲到而並沒有解釋或道歉

Blaming underperforming subordinate 責備下級的表現未如理想

Firing a subordinate解僱下屬

Transferring a subordinate要下屬調職

Level 3-1

Settling disputes with a client - on billing issues處理跟客人於收費上的爭執

Settling disputes with your superior - on attending training classes for work處理跟上司於受訓時間上的爭執

Settling disputes with a colleague/co-worker - on weekend roster arrangements就週末更期跟同事解決爭端

Settling disputes a colleague - Whose fault is it?處理跟同事在誰是誰非上的爭執

Level 3-2

Defending yourself against your boss - business plan was placed at her desk on time 向上司自辯:計劃書的確準時交到她的桌上

Defending yourself against a client - meeting was scheduled according to his/her direction向客戶自辯:會議的確是按照客戶的指引而安排

Defending yourself against colleagues - email was sent to teammate向同事自辯 - 確實有向組員發出電郵

Defending yourself against your boss - Faulty staff card lets your boss believes you have been late for the entire week向上司自辯:員工證壞了,令上司誤會你整個星期也遲到

Level 3-3

Counter-argue politely with boss - lost a big client有禮地反駁上司:失去大客戶

Counter-argue politely with a client - misleading information in proposal有禮地反駁客人:對方認為建議書中有誤導人的資料

Counter-argue politely with colleague - mix-up on exchanged info.有禮地反駁同事:她認為你給了她錯誤的資料

Counter-argue politely with a colleague - on where to order binding coil strips from 有禮地反駁同事:關於應跟哪兒訂購線圈條

Level 3-4

Criticizing your subordinate - could not meet deadline 批評下屬:遲了交稿

Handing criticism from your boss - mix-up with business plans 處理上司的批評:計劃書出現了混亂

Handing criticism from a client - proposal was not good enough 處理客人的批評:建議書做得不夠好

Handling criticism from a colleague - for not being a good teammate 處理同事的批評:不是好隊員

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