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The M-Factor电子书

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作       者:Lancaster, Lynne C.

出  版  社:HarperCollins e-books

出版时间:2010-04-01

字       数:291.3万

所属分类: 进口书 > 外文原版书 > 经管/金融

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  • 读书简介
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The definitive guide to turning the Millennials' great expectations into even greater results The Millennial generation (those born between 1982 and 2000) has rapidly entered the workforce in greater numbers, but its introduction to the workplace has been anything but seamless. In fact, many companies already report attention-grabbing stories about: the mother who called HR to complain when her Millennial daughter got a mediocre performance review; the new hire who dialed the CEO directly to tell him what the company could be doing better; the young employee who revealed a confidential new product on her Facebook page before it was made public. Clashes like these are happening in workplaces around the world, and they leave leaders and coworkers scratching their heads and wondering, "What do these Millennials wantWhy are they so differentHow do we get the good ones in the doorHow do we keep them there without alienating the other generations?" Going forward, a company's success will depend upon knowing the answers to these questions, because they are the keys to motivating this new generation and to taking advantage of the amazing potential it possesses. In The M-Factor, Baby Boomer Lynne Lancaster and Generation Xer David Stillman draw on cutting-edge case studies, findings from large-scale surveys, and hundreds of interviews to identify the seven trends essential for understanding and managing the Millennials: the role of the parents, entitlement, the search for meaning, great expectations, the need for speed, social networking, and collaboration. Observant, humorous, and savvy, this book the ultimate guide to Millennials in the workplace offers valuable insights and practical, take-action tips and solutions that Traditionalists, Boomers, Gen Xers, and even Millennials can use to bridge generational gaps, be more productive, and achieve organizational success like never before.
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Cover

Title Page

Dedication

Contents

Part One

One

Identifying the M-Factor

Getting Our Arms Around the Millennials

Our Point of View

Occupational Hazards

Part Two

Two

Parenting Evolves

The Family Goes to College

Welcome to the Work World, Mom and Dad

Making Work Work for You

So, What’s a Millennial to Do?

There’s No Place Like Home

Three

What Is Entitlement Anyway?

Where Does Entitlement Come From?

The Dark Side of Entitlement

Recruiting

Retention

Rewards

Respect

Four

The Meat Behind Meaning

What Each Generation Means By “Meaning”

Meaning Motivator #1

Meaning Motivator #2

Meaning Motivator #3

Meaning Motivator #4

Meaning Motivator #5

Meaning Motivator #6

Part Three

Five

Minding the Expectation Gap

Let Them Know Who You Are

The Courtship

Looking for Love in all the Right Places

Why “Orientation” Is a Dirty Word

Basic Training

Managing Expectations

Six

How the Pedal Got to the Metal

Clocking Millennials’ Need for Speed

Multitasking

Corporate Chutes and Ladders

Part Four

Seven

The Generations Have Always Networked

Gap #1

Gap #2

Gap #3

Gap #4

Gap #5

Eight

1)

2)

3)

4)

Conclusion

Acknowledgments

Notes

Searchable Terms

About the Authors

Praise

Other Books by Lynne C. Lancaster and David Stillman

Credits

Copyright

About the Publisher

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