As the twenty-first century approaches, the world is undergoing enormous change, a process of great upheaval and great possibility. In just a few short years,we have witnessed the dawn of postindustrial society,the advent of the information age, the rush to computerization, the birth of biotechnology,and not the least of these changes, the human-rela-tions revolution. 【推荐语】 领导艺术是领导者个人素质的综合反映,是因人而异的。黑格尔说过:“世界上没有完全相同的两片叶子”,同样也没有完全相同的两个人,没有完全相同的领导者和领导模式。有多少个领导者就有多少种领导模式。