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前言
十项全能之一 商务词汇 Business Vocabulary
常用银行业务词汇 Common Banking Terms
常用外贸词汇 Common Foreign Trade Terms
常用金融词汇 Common Financial Terms
政府机构词汇 Government Agencies and Offices Terms
十项全能之二 商务信函范例 Business Emails
社交信函
请求帮助 Requesting Assistance
请求约见 Requesting an Appointment
安排约见 Setting an Appointment
邀请信 Letter of Invitation
回应邀请 Responding to an Invitation
感谢信 Expressing Thanks
祝贺信 Congratulations
道歉信 Letter of Apology
慰问信 Letter of Consolation
外贸信函
介绍公司 Company Introduction
推销商品 Recommending Products
请求建立合作 Requesting Cooperation
询价 Inquiry
报价 Giving a Quotation
还价 Making a Counteroffer
订购 Making an Order
说明包装和发货要求 Packaging and Shipping Requirements
通知付款 Notice of Billing
催款 Urging Payment
投诉 Complaints
回应投诉 Addressing Complaints
客户调查问卷 Customer Survey
产品说明书 Product Owner’s manual
通用公文
会议通知 Announcing a Meeting
给顾客的通知 Making Announcements to Clients
申请资金 Application for Funding
报告项目进度 Reporting Project Progress
报告销售情况 Reporting Sales
新闻发布稿 Press Release
求职文书
求职信 Cover Letter
推荐信 Letter of Recommendation
招聘广告 Job Posting
录用通知 Acceptance Letter
十项全能之三 管理和组织 Management and Leadership
公司结构 Company Organization
达成共识 Reaching Consensus
影响别人 Influencing Others
鼓励员工 Motivating Employees
和上级沟通 Communicating with Superiors
项目管理 Project Management
协调冲突 Conflict Management
鉴定员工表现 Employee Performance Reviews
写使命宣言 Writing a Mission Statement
十项全能之四 国际贸易 International Trade
贸易展 Trade Shows
贸易展后的追踪跟进 Following up on Trade Show Leads
寻找货源 Finding a Source
寻找出口渠道 Finding Export Leads
信用证 Letter of Credit
价格谈判 Negotiating a Price
关税 Tariffs
货运,海关和其他事宜 Shipping,Customs,and Other Issues
十项全能之五 设计和生产 Design and Production
预测市场动向 Predicting Trends
新产品的研发 New Product Development
专利设计 Design Patent
设计的策略 Design Strategy
生产计划 Production Planning
质量检验程序 Quality Process and Procedure
十项全能之六 公司财务 Company Financial
做预算 Budgeting
财务结算 Accounting
成本控制 Cost Control
现金流 Cash Flow
集资 Raising Capital
年度财务报告 Annual Financial Reports
十项全能之七 银行业务 Bank Business
存款 Making a Deposit
外币账户 Foreign Currency Account
换外汇 Foreign Currency Exchange
企业信贷 Corporate Credit
申请信用卡 Applying for a Credit Card
十项全能之八 营销和销售 Marketing and Sales
营销策略 Marketing Strategies
销售审核 Sales Reviews
决定价格 Determining Prices
策划广告活动 Creating an Advertising Campaign
展示新产品 Demonstrating New Products
电话推销 Telemarketing
市场调研 Marketing Survey
安抚恼怒的客户 Calming an Upset Customer
十项全能之九 人力资源 Human Resources
公司培训 Company Training
求职面试 Interviewing for Employment
工资和福利 Salary and Benefits
员工培训 Conducting Employee Training
十项全能之十 公共关系 Public Relations
改变企业形象 Transforming Corporate Identity
举行新闻发布会 Holding a Press Conference
规划公共关系策略 Planning a Public Relations Strategy
应对负面报道 Dealing with Bad Publicity
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