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William Morrow电子书

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作       者:Post, Peter

出  版  社:William Morrow

出版时间:2014-05-01

字       数:73.6万

所属分类: 进口书 > 外文原版书 > 教育/学习

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Your key to professional and personal successCompletely revised and updated, the third edition of the Posts' The Etiquette Advantage in Business is the ultimate guide professionals need to build successful business relationships with confidenceToday, more than ever, good manners mean good business. The Etiquette Advantage in Business offers proven, essential advice, from resolving conflicts with ease and grace to building productive relationships with colleagues at all levels. It also offers up-to-date guidance on important professional skills, including ethics, harassment in the workplace, privacy, networking, email, social media dos and don'ts, and knowing how and when to take responsibility for mistakes.For the first time in business history, four distinct generations inhabit the workplace at the same time, leading to generational differences that can cause significant tensions and relationship problems. The Etiquette Advantage in Business aims to help navigate conflict by applying consideration, respect, and honesty to guide you safely through even the most difficult situations.Written for professionals from diverse backgrounds and fields, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining and dining etiquette, written communications, appropriate attire for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, overseas travel, and more.In today's hyper-competitive workplace, knowing how to get along can make the difference between getting ahead and getting left behind. The Etiquette Advantage in Business provides critical tools for building solid, productive relationships and will help you meet the challenges of the work world with confidence and poise.
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Dedication

Contents

Acknowledgments

Introduction: Personal Skills for Professional Success

Part 1: The Keys to Success

1. Etiquette and Ethics

2. Dress and Grooming

Part 2: The Job Applicant

3. The Job Search

4. Traditional Résumés and Application Letters

5. The Job Interview

Part 3: At the Workplace

6. You and Your Coworkers

7. You and Your Work Space

8. Bosses Are People, Too

9. The Smart Manager

10. Gender and Generations in the Workplace

11. Good Introductions

12. Hosting, Attending, and Speaking at the Perfect Meeting

13. Telecommuting and the Home Office

14. Business Is Built on Relationships

Part 4: Rising to the Occasion

15. Business Gifts

16. Table Manners Basics

17. Decoding the Table Setting

18. Hosting or Participating at the Business Meal

19. Business Events

20. Socializing Outside of Work

21. Business Entertaining at Home

Part 5: Communication

22. The Good Conversationalist

23. On the Telephone

24. The Smartphone

25. The Good Writer

26. Digital Communications

27. Social Networking

Part 6: On the Road

28. The Thoughtful Traveler

29. Conventions, Trade Shows, and Other Off-Site Events

30. Doing Business in Another Country

Index

About the Authors

Also from The Emily Post Institute

Credits

Copyright

About the Publisher

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