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Title Page
Copyright
Contents
Contents Map
Introduction
Part A: Face to face
1 New contacts
2 Old contacts
3 Start networking
4 Introducing the business
5 On to business
6 Great guests, perfect hosts
7 Opening up
8 Using everyday moments
9 Who’s who and what’s what
10 Entertaining
11 Tell us a story
12 Sensitive topics
13 Goodbye – for now!
Part B: At a distance
14 Phone, video and online meetings
15 Email exchanges
16 Social media for professionals
Part C: Communication strategies
Answer key
About the Author
About the Publisher
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