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Five Essential Skills to Overcome Defensiveness and Build Successful Relationshi电子书

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作       者:Tamm, James W.,Luyet, Ronald J.

出  版  社:Harper Business

出版时间:2019-12-24

字       数:56.2万

所属分类: 进口书 > 外文原版书 > 小说

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The second edition of the essential guide, updated with new research and observations to help twenty-first century organizations create models for effective collaboration.Collaborative skills have never been more important to a company’s success and these skills are essential for every worker today. Radical Collaboration is a how-to-manual for creating trusting, cooperative environments, and transforming groups into motivated and empowered teams. James W. Tamm and Ronald J. Luyet provide tools that will help you increase your ability to work successfully with others, learn to be more aware of colleagues, and better problem-solve and negotiate. Radical Collaboration is an eye-opener for leaders, managers, HR professionals, agents, trainers, and consultants who are seeking constructive ways of getting the results they want.
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Cover

Title Page

Dedication

Epigraph

Preface to the 2nd Edition

Introduction: The Five Essentials

Part 1: 1st Essential Skill: Collaborative Intention

Chapter 1: Attitude and Intention: Staying in the Green Zone

Chapter 2: Hey, Buzz Off! . . . I’m Not Defensive!

Chapter 3: Unhooking Your Hot Buttons

Part 2: 2nd Essential Skill: Openness

Chapter 4: The Grand Simplifier

Chapter 5: Listening: The Most Often Taught Unused Skill

Part 3: 3rd Essential Skill: Self-Accountability

Chapter 6: Making Choices and Taking Responsibility for Them

Part 4: 4th Essential Skill: Self-Awareness and Awareness of Others

Chapter 7: Understanding Your Own Behavior in Relationships

Chapter 8: Rigidity Is the Enemy

Chapter 9: Breaking Free of the Past One Thought at a Time

Part 5: 5th Essential Skill: Negotiating and Problem Solving

Chapter 10: Strategies for Collaborative Success

Chapter 11: We’ve Got a Problem; Now What Do We Do about It? (An Overview of the Interest-Based Approach to Negotiating)

Chapter 12: How Do We Get Started? (Deciding What Process to Use, and Helping People Feel Included)

Chapter 13: What Issues Need to be Resolved? (Making Sure You’re All Trying to Solve the Same Problems)

Chapter 14: What Does Everybody Really Need? (Understanding the Underlying Interests)

Chapter 15: What Should We Do If We Can’t Reach a Solution? (Developing a Contingency Plan)

Chapter 16: Now We Get to the Fun Part! (Inventing Creative Solutions)

Chapter 17: Putting the Puzzle Together (Reaching Closure)

Conclusion: Getting Real and Getting On with It

Chapter 18: Going Forward and Getting Real . . . Twenty Things You Can Do TODAY to Improve Your Ability to Be Happy and Be in Relationships

Acknowledgments

Recommended Resources

Appendix 1: Research Report

Appendix 2: List of FIRO Theory–Related Materials

Appendix 3: Table of Exercises, Tools, Examples, and Lists

Notes

Index

About the Authors

Praise for Radical Collaboration

Copyright

About the Publisher

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