外教社博学文库:人际关系管理模式的跨文化语用研究电子书

ABBREVIATIONS

序 一

序 二

前 言

Chapter 1 Introduction

1.1 Motivations and General Introduction of the Study

1.1.1 Theoretical motivations

1.1.2 Empirical and practical motivations

1.1.3 Summary and intended research contributions

1.2 Research Aims and Research Questions

1.3 Organization of the Book

Chapter 2 Literature Review and the Theoretical Framework for the Study

2.1 Cultural Dimensions

2.1.1 Defining ‘culture’

2.1.2 Cross-cultural pragmatics

2.1.3 Intercultural communication and Interlanguage pragmatics

2.1.4 British and Chinese culture and social relations (teacher-student)

2.1.5 Summary

2.2 Politeness Theories

2.2.1 Defining politeness

2.2.2 Traditional politeness theories

2.2.2.1 Maxim-/Rule-based view on politeness

2.2.2.2 Face-management view on politeness

2.2.2.3 Summary: Critical thinking on the traditional work

2.2.3 Discursive approach to politeness

2.2.3.1 Rapport-management view on politeness

2.2.3.2 Relational work view on politeness: Locher and Watts

2.2.3.3 Summary

2.2.4 Synthesizing politeness theories for the current study

2.2.4.1 Rethinking the criticism of discursive politeness theories

2.2.4.2 A comparison between the theory of Spencer-Oatey and that of Locher and Watts

2.2.4.3 Conclusion: Incorporating Spencer-Oatey's and Locher and Watts' theories into the current study

2.2.5 Summary

2.3 The Guiding Theoretical Framework for the Study

2.4 Summary

Chapter 3 Empirical Research Context

3.1 Research on Requests

3.1.1 Requests and politeness

3.1.2 Empirical studies on requests

3.1.3 Summary and implications for the present study

3.2 Request Emails

3.2.1 Studies on email communication

3.2.2 Request emails from students to university instructors — previous studies

3.2.3 Implications and inadequacies in the empirical studies

3.2.4 Summary

3.3 Empirical Studies Building upon Theories of Rapport Management and Relational Work

3.3.1 Empirical studies in application of rapport management framework

3.3.2 Empirical studies building upon the framework of relational work

3.4 Summary

Chapter 4 Methodology

4.1 Research Participants: Three Discourse Communities

4.1.1 Participants

4.1.2 Discourse communities

4.2 Instruments

4.3 Procedures for Data Collection

4.4 Variables and Proposed Data Analysis

4.4.1 Variables operationalization

4.4.2 Coding framework of the study

4.4.2.1 Moves and their functions

4.4.2.2 Coding framework of requestive strategies of head acts

4.4.3 Procedures for data analysis

4.5 Ethical Considerations

4.6 Summary

Chapter 5 Results

5.1 Requestive Aims and Perceived Imposition of the Requests

5.1.1 Requestive aims of the emails

5.1.2 Perceived imposition of the requests in the emails

5.2 Rapport-management Strategies

5.2.1 Move analysis of the emails

5.2.2 Moves serving rapport management (Discourse domain)

5.2.3 Openings and Closings (Discourse domain and stylistic domain)

5.2.4 Rhetorical strategies (Discourse domain)

5.2.5 Requestive strategies of head acts (Illocutionary domain).

5.2.6 Mitigation features in English request emails (Stylistic domain)

5.2.6.1 Syntactic mitigation modifiers

5.2.6.2 Lexical modifiers

5.2.7 Summary

5.3 Perception of social distance and Sociopragmatic Inter-actional Principles

5.3.1 Perceived social distance between email writers and recipients

5.3.2 Perceived importance of the Sociopragmatic Interactional Principles (SIPs)

5.4 Summary

Chapter 6 Relational Work: A Discursive Perspective on Linguistic Behaviour

6.1 Relational Work in Different Domains of Emails

6.1.1 Observation method of identifying types of relational work

6.1.2 Relational work in discourse domain

6.1.2.1 Relational work in move structures

6.1.2.2 Relational work in rhetorical structure

6.1.3 Relational work in stylistic domain

6.1.3.1 Opening salutations

6.1.3.2 Relational work in the move of Signing off

6.1.4 Relational work in illocutionary domain

6.1.5 Summary

6.2 Individual Variation and Relational Work in Request Emails

6.2.1 Cases within the CS discourse community

6.2.1.1 Case 1: Wang

6.2.1.2 Case 2: Juan

6.2.1.3 Case 3: Zhi Hua

6.2.1.4 Summary

6.2.2 Cases within the ES discourse community

6.2.2.1 Case 1: Alice

6.2.2.2 Case 2: Paula

6.2.2.3 Case 3: Sam

6.2.2.4 Summary

6.2.3 Cases within the CES discourse community

6.2.3.1 Case 1: Yan Zou

6.2.3.2 Case 2: Lan Zhang

6.2.3.3 Case 3: Lily

6.2.3.4 Case 4: Yang Mei

6.2.3.5 Summary

6.3 Summary

Chapter 7 Discussion

7.1 Shared Practices of the Three Discourse Communities

7.1.1 Similarities of the emails of the three discourse communities

7.1.2 Discussion and interpretation of the similarities

7.1.3 Summary

7.2 Different Practices Between the CSs and the ESs Emails

7.2.1 Differences between the CSs and the ESs emails

7.2.2 Discussion and interpretation of the observed differences

7.2.3 Summary

7.3 Differing Practices Between the CES and the ES Emails

7.3.1 Divergences between the CESs and the ESs emails

7.3.2 Discussion and interpretations of the observed divergences

7.3.3 Summary

7.4 Summary

Chapter 8 Conclusion

8.1 Major Findings on the Study

8.2 Implications of the Study

8.3 Strengths and Limitations of the Study

8.4 Suggestions for Future Research

References

Appendixes

1. Questionnaire (The English version)

2. Questionnaire (The Chinese version for Chinese students in Britain)

3. Questionnaire (The Chinese version for Chinese students in China)

4. Sample Emails from the CS discourse community

5. Sample Emails from the ES discourse community

6. Sample Emails from the CES discourse community