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Troubleshooting System Center Configuration Manager电子书

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1人正在读 | 0人评论 9.8

作       者:Peter Egerton

出  版  社:Packt Publishing

出版时间:2016-03-31

字       数:165.8万

所属分类: 进口书 > 外文原版书 > 电脑/网络

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Troubleshoot all the aspects of your Configuration Manager installation, from basic easy checks to the advanced log files and serious issues About This Book Learn to troubleshoot Configuration Manager 2012 based versions of Microsoft System Center Understand the usability of tools and find resolutions to all the issues of Configuration Manager A step-by-step practical guide with the necessary screenshots and examples Who This Book Is For If you are new to Configuration Manager or have experience with it, and are interested in identifying, diagnosing and resolving the System Center Configuration Manager administration issues then this book is for you. What You Will Learn Fix your clients and install them correctly Understand how your Configuration Manager hierarchy works Extend your error information Troubleshoot Configuration Manager roles Know your options when faced with problems Prevent future problems occurring In Detail Microsoft System Center Configuration Manager is the most popular enterprise client management solution in the world with some of the best features available. Troubleshooting this product, however, is not always as simple as you might want, not least getting to know the hundreds of log files and understanding how the various components work. The book starts with discussing the most commonly used tools for troubleshooting the variety of problems that can be seen in Configuration Manager. It then moves to providing a high level view of the available log files, their locations, what they relate to and what they typically contain. Next, we will look at how we can fully utilize and extend all the available information from the console monitoring pane through to the status messages and down into error logging with some further reaches into WMI, SQL, registry and the file structure. You will then learn what the common error codes mean, how to make sense of the less common ones and what they actually mean with respect to Configuration Manager. Further to this, you will pick up widely acknowledged best practices both from a proactive stance when carrying out your daily administrative tasks and also from a reactive position when the green lights start to turn red right down to a complete failure situation. By the end of the book, you will be competent enough to identify and diagnose the root causes of System Center Configuration Manager administration issues and resolving them. Style and approach An easy to follow yet practical guide that will advise you on what tools and information you have available to troubleshoot with, if you can extend that information and what to look for solving the issues.
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Troubleshooting System Center Configuration Manager

Table of Contents

Troubleshooting System Center Configuration Manager

Credits

About the Authors

About the Reviewers

www.PacktPub.com

eBooks, discount offers, and more

Why subscribe?

Instant updates on new Packt books

Preface

What this book covers

Who this book is for

Conventions

Reader feedback

Customer support

Downloading the color images of this book

Errata

Piracy

Questions

1. The Configuration Manager Troubleshooting Toolkit

Microsoft System Center Configuration Manager Toolkit

Server tools

Client tools

Microsoft System Center 2012 Configuration Manager Support Center

WMI tools

Registry Editor

Group Policy tools

Log file viewer

Error code lists

PowerShell

Network tools

System Center Configuration Manager Management Pack

Community contributions

Summary

2. Configuration Manager Monitoring Workspace and Log Files

The Monitoring workspace

Alerts

System status

Log files

Client log files

Server log files

Summary

3. Troubleshooting Configuration Manager Clients

Client installation

The Configuration Manager client

Hidden files

Trigger client actions

Apple Mac OSX client

Unix and Linux clients

Client log files

Application management

Package delivery

Software Center

General client activity

Extended logging

Common problems

External factors

Windows Management Instrumentation

Background Intelligent Transfer Service

Certificates

Summary

4. Troubleshooting Hierarchies and Site Servers

Hierarchies and Site Servers

Replication

Log files

SQL Server

SQL performance

SQL logs

SQL trace and extended events

The Configuration Manager console

Troubleshooting the console

Debug modes

Active Directory

Schema extension

Attributes

Classes

DNS and DHCP

Certificate services

Discovery

Site boundaries

Summary

5. Troubleshooting Management Points and Distribution Points

How a management point works

Testing our management point

Troubleshooting our management point

Console

HTTP codes

Log files

Management point common issues

Installation

Prerequisites

Ports and firewalls

Certificates

How a distribution point works

Pull distribution points

Cloud distribution points

Preboot Execution Environment

Troubleshooting our distribution point

Console

Content Status

Distribution Point Group Status

Distribution Point Configuration Status

Logs

WMI

PXE

Distribution point common issues

Distribution

Boundary assignment

Content mismatch

BranchCache

Prestaged content

PXE boot failure

Summary

6. Troubleshooting Other Roles

Application Catalog roles

Application Catalog website point

Troubleshooting in the console

Troubleshooting in the log files

Application Catalog web service point

Troubleshooting in the console

Troubleshooting in the log files

Asset Intelligence synchronization point

Troubleshooting in the console

Troubleshooting in the log files

Certificate registration point

Troubleshooting in the console

Troubleshooting in the log files

Endpoint Protection point

Troubleshooting in the console

Troubleshooting in the log files

Antimalware policies

Enrollment and Enrollment proxy point

Troubleshooting in the console

Troubleshooting in the log files

Enrollment profiles

Fallback status point

Troubleshooting in the console

Client deployment success report troubleshooting in the log files

Out of band service point

Troubleshooting in the console

Troubleshooting in the log files

Reporting Services point

Troubleshooting in the console

Troubleshooting in the log files

Service Connection point

Troubleshooting in the console

Troubleshooting in the log files

Software update point

Troubleshooting in the console

Troubleshooting in the log files

State migration point

Troubleshooting in the console

Troubleshooting in the log files

System Health Validator Point

Troubleshooting in the console

Troubleshooting in the log files

Windows Intune connector

Troubleshooting in the console

Troubleshooting in the log files

Summary

7. Troubleshooting Common Tasks

Troubleshooting Application Management

Troubleshooting steps

Healthy Configuration Manager client

Application management – expected behavior

Command line testing

Troubleshoot software update deployment

Troubleshooting steps

Software Updates Cleanup

Troubleshoot Operating System Deployment

Troubleshooting steps

IP Helper/DHCP options

Network Interface Card drivers

Duplicate SMSBIOS GUID

Windows Deployment Services issues

Troubleshoot Mobile Device Management

Troubleshooting steps

User synchronization issues

DirSync

Azure AD Sync

Microsoft Support Request

Troubleshooting Certificates

Distribution Point certificate

Configuration Manager and PKI

Summary

8. Disaster Recovery

Planning for Disaster Recovery

Document your environment

Create Disaster Recovery Plan

Robust backup process

Maintenance task backup

SQL backup

Additional items to be backed up

Content Library

SQL Server Reporting Services (SSRS)

Software updates

VM snapshots

Troubleshooting backup failures

Configuration Manager Site Recovery

Recovery options

Recover a Site Server

Recover a Site Database

Prerequisites

Install Primary Site and restore database from SQL backup

Install Primary Site and restore database from Configuration Manager backup

Recover Primary site from Configuration Manager backup

Recover Secondary Site

Additional items to be restored

Content library

Source files

SQL Server Reporting Services (SSRS)

Software updates

Testing

High Availability

Summary

9. Avoiding Trouble

Get it right at the start

Hierarchy

What is a CAS?

Why do some administrators think that they need a CAS?

So why shouldn't you use a CAS?

SQL server

Local or Remote SQL server?

Drive configuration

Antivirus exclusions

Tips to avoid trouble

Software Inventory

Deployments

Operating System Deployment task sequences

Software distribution

Compliance settings

Software updates

Disable Automatic Updates

Maintenance Windows

Collections

Wake-up proxy

Monitoring the site

Monitor Configuration Manager Sites

Monitor WAN links

Monitor Distribution Points

Configuration Manager Console

Log files

Distribution Point Job Manager

System Center Operations Manager

Maintaining a healthy site

Database indexing

WSUS Server Cleanup Utility

Inactive clients

Summary

Index

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