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Cover
Copyright
Title Page
Dedication
Contents
Acknowledgments
Introduction
Part One: MELBOURNE
Case 1: Miss Cutler and the Case of the Resurrected Horse
1. Service, Sympathy, and Efficiency
2. Mr. Smith and the Importance of Modern Casework
3. Wise Discrimination
4. Lady Detectives
5. There Are Those Who Feel Their Position
6. But Most Will Never Better Themselves
7. A Growing Sense of Justice
8. The Citizens’ Welfare
Part Two: LONDON
Case 2: Miss Hedges and the Stupid Client
9. The Man with the Repulsive Face
10. We Are at a Crossroads
11. They Are Somewhere Down the Stairs
12. Little People
13. Dense and Low Grade, but Still He Builds Great Castles in the Air
14. Nightmare Days
Part Three: BOSTON
Case 3: Miss Wells and the Boy Who Wanted to Be an American
15. Changing Jerzy
16. Closed Mouths and Wise Guys
17. She Has Found Herself, and He Will Make a Good American
18. The Primitive Becoming More and More Dominant
19. More Sinned Against Than Sinning
Part Four: MINNEAPOLIS
Case 4: Miss Lindstrom and the Fried Potatoes
20. The Discovery and the Remedy
21. He Is Too Willing for Us to Assume Responsibility
22. His Attitude of Helplessness Is Exasperating
23. An Insecurity of Terrifying Proportions
Part Five: OREGON
Case 5: Miss Perry and the Boy Who Knew Numbers
24. Policing Relief
25. Evasive Types and Plausible Women
26. Into the Backwoods
Part Six: MEN IN SOCIAL WORK
Case 6: Mr. O’Neill and the Seductive Client
27. In a Woman’s World
28. He Must Be Bent to Our Will and Made into a Man
29. Confronting the Nagger
30. Mr. O’Neill and Mr. Mattner
Conclusion
Appendix 1: Sources
Appendix 2: Cast of Characters
Appendix 3: Case Notes
Notes
Index
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