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Title Page
Copyright and Credits
Mastering ServiceNow Scripting
Packt Upsell
Why subscribe?
PacktPub.com
Contributors
About the author
About the reviewer
Packt is searching for authors like you
Preface
Who this book is for
What this book covers
To get the most out of this book
Download the example code files
Download the color images
Conventions used
Get in touch
Reviews
Disclaimer
Getting Started
Configuration versus customization
To script or not to script?
Types of script
Script execution
Introduction to scripting
Script editor
Summary
Exploring the ServiceNow Glide Class
Using ServiceNow exposed JavaScript APIs
GlideRecord
Server-side Glide classes
GlideSystem
GlideDateTime
GlideElement
GlideAggregate
Client-side Glide classes
GlideForm
GlideUser
Additional client-side Glide classes
Script examples
Summary
Introduction to Client-Side Scripting
Client scripts
onLoad
onChange
onSubmit
onCellEdit
UI policies
How and when to write client-side scripts
Making fields mandatory, visible, or read-only
Populating fields based on the value of another field
Showing/hiding form sections
Review
Testing client-side scripts
Alert
Jslog
Browser
Script examples
Summary
Advanced Client-Side Scripting
UI actions
Client-side UI actions
Calling server-side script
AJAX calls
Client-side AJAX
Server-side AJAX
Script examples
Summary
Introduction to Server-Side Scripting
Business rules
UI actions
Access controls
How and when to write server-side scripts
Changing form values
Restricting access to forms and fields
Passing values to the client side
Review
Testing server-side scripts
gs.log
Logging in scoped applications
Session debug
Script debugger
Script examples
Summary
Advanced Server-Side Scripting
Script includes
Scheduled jobs
Background scripts
Workflow scripts
Event management
Script actions
Script examples
Summary
Introduction to Custom Pages
Introduction to Jelly
UI pages
Script examples
Summary
Scripting with Jelly
Jelly scripting
Evaluate
If
UI macros
Script examples
Summary
Debugging the Script
The script debugger
The session debugger
The Field Watcher
Debugging applications
The JavaScript Log and Debug window
Debugging REST
SOAP debugging
Summary
Best Practices
Coding best practices
Business rule best practices
Before
After
Async
Display
Client script best practices
Debugging tools best practices
Logging
Session debug
Logs and queues best practices
Logs
Queues
Event queue
System scheduler
ECC queue
System performance best practices
Summary
Deployments with the Update Sets
When to use update sets
How to use scope with update sets
Transferring update sets between instances
Update set pitfalls
Update set best practices
Summary
Building a Custom Application Using ServiceNow Scripting
Creating a custom application with ServiceNow scripting
Creating the application
Building the application
Example application
End-to-end development
Studio
Application development
Example application
Testing
Example application
Deployment
Publish to an update set
Publish to the application repository
Publish to the ServiceNow store
Example application
Summary
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