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Metamessage
Suggested meta-meanings
Relationship dynamics
Quality of products and services
Quality of work
Over delivering on expectations
Need to Underplay
Principle of reciprocity
Providing Real value
Institutionalized versus Individualized entities
Invisible yet quite noticeable efforts
E very customer is a special snowflake
USP or unique selling proposition
Using in your marketing
Some basic things before you begin
A genuine desire to help
Being the problems solver
Bringing forth an inspired performance
How to develop this kind of performance?
Faith in a clear outcome
Total commitment
Rallying the troops
God is in the details
More about costs
Handling clients
Always be professional
The mechanic
Showing respect
Active listening
Buyer justifications
Invisible decision-makers
Vulnerabilities and imperfections
Smile often
Thinking before you speak
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