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Learning AirWatch
Table of Contents
Learning AirWatch
Credits
About the Author
About the Reviewers
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Preface
What this book covers
What you need for this book
Who this book is for
Conventions
Reader feedback
Customer support
Downloading the color images of this book
Errata
Piracy
Questions
1. Getting Started
An overview of AirWatch
Management suite options
Hosting options
Support options
Learning and deployment services
Supported devices
Device ownership
Setting up your environment
Shared SaaS
Dedicated SaaS
On-premise appliance
On-premise deployment
Components
Configurations
Requirements
Application server
Database server
Console and device services connectivity prerequisites
The preinstallation check
Summary
2. Administration
Accessing Admin Console
The Getting Started wizard
Admin Console overview
Admin Console's main menu
Hub
An overview
Reports & Analytics
Devices
Dashboard
List View
Lifecycle
Profiles
Compliance Policies
Certificates
Products
Printers
Settings
Accounts
Users
Administrators
Apps & Books
Applications
Books
Orders
Settings
Content
Dashboard
List View
Repositories
Categories
Featured Content
Batch Status
Settings
Dashboard
List View
Compliance Policies
Settings
Groups & Settings
Groups
All Settings
Summary
3. Enterprise Integration
An overview of enterprise integration
Directory services
Certificate and Public Key Infrastructure
System Information and Event Management
Content repositories
Corporate networks
APIs
Core enterprise integrations
AirWatch Cloud Connector
ACC deployment options
ACC requirements
Installing ACC
Installing Secure Channel Certificate on all AWCM servers
Establishing communications with AWCM
Enabling ACC from Admin Console
Installing the ACC software on the ACC server
Verifying that ACC is working
Configuration of core enterprise integrations
Directory Services
Certificate services
Logging
E-mail integration
Blackberry Enterprise Server
Mobile Access Gateway and Secure Email Gateway overview
Mobile Access Gateway
Secure E-mail Gateway
Other enterprise integrations
Summary
4. Mobile Security
Security overview
Industry compliances
Security with AirWatch
Device security
Workspace security
User security
Content security
E-mail security
Network security
Application security
Certificate security
The compliance engine
Securing your devices
Passcode and encryption
Certificate integration
Enterprise and device wipe
Autodisable accounts
Geofencing and time schedules
Workspace security
Terms of use
The compliance engine
Other security controls
Summary
5. Mobile Device Management
Mobile Device Management overview
Device ownership
Bring Your Own Device (BYOD)
Corporate-owned devices
Organization and smart groups
Organization groups
Smart groups
Creating and publishing a profile
Pre-enrollment
Enrolling a device
iOS
Android
Self Service Portal
Un-enrolling a device
Summary
6. Workspace Management
Workspace management overview
Bring Your Own Device (BYOD)
Organization and smart groups
Organization groups
Smart groups
Configuring workspace options
Pre-enrollment
Enrolling a device
iOS
Android
Managing Workspace on your device
Self Service Portal
Un-enrolling a device
Summary
7. Mobile E-mail Management
Mobile E-mail Management overview
Protecting e-mail
Supported deployments
Secure E-mail Gateway (SEG)
SEG overview
SEG deployment options
SEG requirements
Prerequisites
Hardware requirements
Software requirements
General requirements
Network requirements
Installation
Configuration
Direct PowerShell
PowerShell integration overview
PowerShell integration deployment options
PowerShell integration requirements
Configuring PowerShell integration
Direct Google
An overview of Google Apps for Business integration
Requirements for Google Apps for Business integration
Configuring Google Apps for Business integration
E-mail security configuration
The profile setup and configuration
An iOS native profile with SEG proxy
An Android AirWatch inbox profile with SEG proxy
Managing and removing e-mail
Managing e-mail
Removing e-mail
Summary
8. Mobile Content Management
Mobile Content Management overview
Protecting content
Mobile Access Gateway for proxy and content
MAG overview
MAG deployment options
MAG requirements
Hardware requirements
Software requirements
General requirements
Network requirements
Installation
Content security configurations
Configuring content management
Content options
Recommended configurations
Personal content repository
AirWatch-managed content
Corporate file servers access
Accessing content
Configuring SCL
Installing SCL
Accessing Self Service Portal
Additional options
Managing and removing content
Managing content
Removing content
Summary
9. Mobile Application and Mobile Browser Management
Mobile Application Management overview
Mobile Application Gateway per app VPN
MAG deployment options
MAG requirements
Installation
Application types
Application deployment
Application catalog
Deploying internal applications
Deploying public applications
Deploying web applications
iOS Web Clip
Mac OS X Web Clip
Android Bookmark
Deploying purchased applications with Apple Volume Purchase Program
Content using redemption codes
Content using managed distribution
Advanced application deployment
Application management
Mobile Browser Management overview
Mobile browser configuration and deployment
Summary
10. Multiuser and Laptop Management
Multiuser Device Management overview
Multiuser device configuration and deployment
The organization group configuration for multiuser
The device configuration for multiuser
Logging in and out of a multiuser device
Laptop management overview
Laptop configuration and deployment
Mac OS X
Profiles
Obtaining the MDM profile
Configuring standard or advanced staging
Download the agent and enroll
Windows 8.1/RT
Profiles
AirWatch protection agent
The native Workplace app
The Windows autodiscovery service
Enrolling on behalf of others
Summary
A. The Future of Mobility
Index
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