FreePBX 2.5 Powerful Telephony Solutions电子书

FreePBX 2.5 Powerful Telephony Solutions

Table of Contents

FreePBX 2.5 Powerful Telephony Solutions

Credits

About the Author

About the Reviewer

Preface

What this book covers

What you need for this book

Who this book is for

Conventions

Reader feedback

Customer support

Downloading the example code for the book

Errata

Piracy

Questions

1. Installing FreePBX

Installing FreePBX on CentOS 5.2

Prerequisite packages

Setting up the database

Setting up file permissions

FreePBX base installation

Installing FreePBX on Ubuntu Server 8.10

Prerequisite packages

Setting up the database

Setting up file permissions

FreePBX base installation

Summary

2. Module Maintenance

Updating modules from the online repository

Installing new modules from the online repository

Installing and updating modules from a file

Summary

3. Devices and Extensions

Operational modes for extensions

Endpoint types

SIP endpoints

IAX2 endpoints

Zap (DAHDI) endpoints

Custom endpoints

Common fields

Common general Extension/user fields

Common endpoint fields

Common SIP/IAX2 fields

Additional SIP fields

Transcoding

Additional IAX2 fields

Common Zap fields

Additional Zap fields

Common custom fields

Setting up a new extension in Extensions mode

Configuring FreePBX for Extensions mode

Configuring extensions

Setting up a new extension in DeviceAndUser mode

Configuring FreePBX for DeviceAndUser mode

Configuring users

Configuring devices

Voicemail setup

Voicemail delivery options

Managing voicemail messages

Directory listing

Summary

4. Trunks

Trunk types

Setting up a new trunk

Common trunk setup fields

Zap trunks

IAX2 and SIP trunks

ENUM trunks

DUNDi trunks

Custom trunks

Checking trunk status

Checking trunk status using the Asterisk CLI

Monitoring trunk status with FreePBX failure scripts

Summary

5. Basic Call Targets

Terminate Call

Extension and Voicemail

Ring Groups

Conferences

Day Night Mode

Phonebook Directory

Summary

6. Advanced Call Targets

Queue

Queue Priorities

Queues

Add Queue

Queue Options

Caller Position Announcements

Periodic Announcements

Time conditions

Time Groups

Time Conditions

IVR (Digital Receptionist)

Summary

7. Call Routing

Inbound routing

Inbound routing priorities

Follow Me and the VmX Locater

Default Follow Me

VmX Locater

Outbound routing and Least Cost Routing

Summary

8. Recording Calls

Recording formats

Transcoding during recording

General call recording options

Recording calls

Recording calls to extensions

Recording calls to queues

Recording calls to conferences

Maintaining call recordings

Using cron

Summary

9. Personalizing Your PBX

Custom Music on Hold

Using audio files for Music on Hold

Using audio streams for Music on Hold

Custom voice prompts

Recording custom voice prompts

Merging existing voice prompts

Directory search options

Customizing feature codes

Callback

Direct Inward System Access (DISA)

CallerID Lookup Sources

HTTP source type

MySQL source type

PIN Sets

Misc applications

Misc Destinations

Summary

10. System Protection, Backup and Restoration

System protection

Uninterruptible power supplies

Redundant components

Redundant servers

Surge protection

Backups

Taking a backup

Maintaining and protecting backups

Maintaining backups

Protecting backups

Restoration

Summary

11. Security and Access Control

System packages

Updating Ubuntu Server

Updating CentOS

Maintaining Asterisk versions

Securing MySQL

MySQL passwords

Remove history

Disabling remote access to MySQL

Remote access and lock down

Changing ports

Using iptables to restrict access

VPN or SSH tunnels

SSH tunneling under Linux

SSH tunneling under Windows

Administrator accounts in FreePBX

Enabling administrator account authentication

Managing administrator accounts and permissions

Summary

A. FreePBX Modules

Basic

CID and number management

Games

Inbound call control

Internal options and configuration

Support

System administration

Third-party add-on

B. Feature Codes

Blacklist

Call Forward

Call Waiting

Core

Day Night Mode

Dictation

Do-Not-Disturb (DND)

Follow Me

Info Services

Paging and Intercom

Phonebook Directory

Recordings

Speed Dial Functions

Voicemail

C. Voicemail.conf Options

D. Common Trunk Configurations

FreePBX SIP by Bandwidth.com

Unlimitel (SIP)

Unlimitel (IAX2)

SIPGate

Teliax (SIP)

Teliax (IAX2)

BroadVoice

Gizmo5

SIP Broker

Via Talk

Index