Troubleshooting Citrix XenDesktop?电子书

Troubleshooting Citrix XenDesktop®

Table of Contents

Troubleshooting Citrix XenDesktop®

Notice

Credits

About the Author

About the Reviewers

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Preface

What this book covers

What you need for this book

Who this book is for

Conventions

Reader feedback

Customer support

Downloading the example code

Errata

Piracy

Questions

1. Getting Started – Understanding Citrix XenDesktop® and its Architecture

Desktop virtualization

Hosted Shared Desktops (HSD) versus Hosted Virtual Desktops (HVD)

The Citrix FlexCast® delivery technology

The modular framework architecture

XenDesktop® and its architectural components

MCS versus PVS™

What's new in XenDesktop® 7.x?

Summary

2. Troubleshooting Toolkit for Citrix XenDesktop®

Citrix Studio (Desktop Studio)

The Director console (Desktop Director)

The Filters view

The Trends view

CDFControl

Configuring logging for XenDesktop®

Perfmon and Procmon

Configuring Perfmon

Configuring Procmon

Procmon log data

Case study – troubleshooting slow logons with Procmon

HDX™ Monitor

Citrix Scout

Configuring and running Citrix Scout

Citrix Quick Launch

Print Detective

StressPrinters

Using StressPrinters

XenDesktop® Site Checker

XDPing

XDDBDiag

Xperf or Windows Performance Recorder

Using Windows Performance Recorder (WPR)

Advanced recording

Reading a trace

The System Activity graph

The Computation graph

The Storage graph

The Memory graph

Wireshark

The PowerShell SDK for XenDesktop®

Checking controller services

Checking the DB version

Checking the desktop machine details

Managing identity pools

Disconnect/logoff settings for desktops

Summary

3. Getting Around Installation Issues

Prerequisites

Dealing with prerequisite issues

Overcoming database service account issues

Taming licensing issues

Site creation issues

Insufficient database permissions

Hypervisor connection permissions

Domain permissions

Incorrect configuration for storage pools

Summary

4. Overcoming VDA Registration Problems

Getting familiar with the VDA registration process

Starting with the basics – the event viewer

Firewall configuration

Troubleshooting DNS resolution issues

Scenario – VDA is not able to reach the Delivery Controller

Overcoming time synchronization issues

Conquering domain membership problems

Multiple network adapters

Service principal name

Surpassing DDC FQDN issues

Local group policies and VDA communication

Solving .NET framework exceptions

A basic troubleshooting flowchart

Troubleshooting using the VDA and Broker Service logs and other tools

Summary

5. Conquering Citrix Session Launch Difficulties

Getting familiar with the VDA launch process

Basic troubleshooting with Citrix Director

Common XenDesktop® launch issues

Overcoming Citrix StoreFront™ port mapping issues

Analyzing logs

Summary

6. Surpassing XenDesktop® Service Issues

Understanding the XenDesktop® service architecture

Enabling service logs

Surpassing database account credential issues

Active Directory integration

Using PowerShell to check the status of services

Summary

7. Troubleshooting Performance

Getting a grip on the performance parameters

Understanding sizing requirements

The assessment phase

The design phase

The deployment phase

Capturing performance data

Performance Monitor

QSlice or Process Monitor

Xperf or Windows Performance Analyzer

Case study – troubleshooting a slow logon

Summary

8. Solving Printing Issues

Understanding the printing setup

Provisioning printers

Session printers

Print driver management

Automatic installation

Manual installation

Citrix Universal Print Driver

Vendor-specific print drivers

Citrix Universal Print Server

Citrix printing policies

Auto-create client printers

Auto-create generic universal printer

Client printer names

Direct connections to print servers

Printer mapping and driver compatibility

Printer properties retention

Retain and restore client printers

Automatic installation of in-box drivers

Universal driver preference

Universal Print Driver usage

Universal printing EMF processing mode

Universal printing image compression limit

Universal printer optimization defaults

Universal printing preview preference

Exploring the XenDesktop® printing registry settings

Using Print Detective and StressPrinters

Summary

9. Getting the Better of HDX™ MediaStream Challenges

Understanding the HDX™ display modes

Desktop Composition Redirection

H.264-enhanced SuperCodec

The legacy graphics mode

HDX™ policies and their impact on user experience

Desktop Composition graphics quality

Desktop Composition Redirection

Enhanced Desktop Experience

Display memory limit

Dynamic windows preview

Image caching

Legacy graphics mode

Maximum allowed color depth

Notify user when display mode is degraded

Persistent cache threshold

Queuing and tossing

Extra color compression

Extra color compression threshold

Heavyweight compression

Lossy compression level

Lossy compression threshold value

Minimum image quality

Moving image compression

Progressive compression level

Progressive compression threshold value

Target frame rate

Target minimum frame rate

Visual quality

Using Flash Redirection for a smooth HDX™ experience

Working with HDX™ RealTime audio/video and the HDX™ plugin for Microsoft Lync 2010

Summary

10. Taming MCS and PVS™ Setbacks Gracefully

Enabling logging for MCS and PVS™

Using MCS service logging for troubleshooting common issues

Case study – Machine Creation Services fail while creating a catalog

Troubleshooting PVS™ Streaming Service and console issues

Case study – the connection to the database failed, network connection may be down

Overcoming common PVS™ issues

Target devices hang at Windows startup

Target devices fail to boot and display error "No entry found in Database"

Target devices halt at boot screen waiting for Provisioning Services™ to respond

Target devices give a BSOD

Target device failed to load BNIstack drivers

Summary

11. Troubleshooting NetScaler® Integration Issues

Integrating Citrix NetScaler® and Citrix StoreFront™

Configuring NetScaler®

Citrix StoreFront™ configuration for enabling remote access

Challenges with NetScaler® integration

NATing and firewall configuration challenges

SSL certificates and challenges

The server certificate received is not trusted – SSL Error 61

An underlying problem when establishing the SSL/TLS trust relationship

NetScaler® callback URL configuration

Securing XenApp®/XenDesktop® communication

Summary

12. Dealing with Known Issues in Citrix XenDesktop®

Known Citrix XenDesktop® general issues

Summary

Index