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Title Page
Copyright
Salesforce Lightning Reporting and Dashboards
Credits
Foreword
About the Author
About the Reviewers
www.PacktPub.com
Why subscribe?
Customer Feedback
Preface
What this book covers
What you need for this book
Who this book is for
Conventions
Reader feedback
Customer support
Downloading the color images of this book
Errata
Piracy
Questions
Fundamentals of Salesforce Reports and Dashboards
An overview and the benefits of Salesforce
Salesforce Lightning Experience
Let's get the right term
What was before the Lightning Experience?
Let's turn the Lightning Experience on
Switch to Lightning Experience
The Salesforce object model
Standard objects
Custom objects
Object relationships
Field types
Navigating to the Setup menu
Navigating to reports and dashboards
Reports / Dashboards tab and menu
Adding to favorites
Summary
Concepts and Permissions in Reports and Dashboards
Data for reports and dashboards
Generating reports and dashboards
The report and dashboard folder
A private folder
Unfiled public folder
Public folder
Standard reports and report folders
Creating report and dashboard folders
Hands-on exercise to create a report folder
Report and dashboard folders sharing
Hands-on exercise for sharing report folders
Report permissions
Run reports
Create and customize reports
Export reports
Subscribe to reports
Dashboard permissions
Run reports permission
Creating and customizing dashboards permission
Manage dynamic dashboards permission
The View My Team's Dashboards permission
Schedule dashboards
Summary
Implementing Security in Reports and Dashboards
Securing private reports and dashboards
Using Unfiled Public Reports
Using public reports and dashboards
Sharing and securing public reports and dashboards
Report folder permissions
The Create Report Folders permission
The View Reports in Public Folders permission
The Edit My Reports permission
The Manage Reports in Public Folders permission
The Manage All Private Reports and Dashboards permission
Dashboard folder permissions
The Create Dashboard Folders permission
The Edit My Dashboards permission
The View Dashboards in Public Folders permission
The Manage Dashboards in Public Folders permission
Applying permission
Hands-on exercise for adding permission in a Profile
Hands-on exercise utilizing permission with Permission Sets
Summary
Creating and Managing Reports
Selecting the report format
Types of report format
The Tabular report format
Hands-on exercise for creating a Tabular report
The Summary report format
Hands-on exercise for creating a Summary report
The Matrix report format
Hands-on exercise for creating a Matrix report
Hands-on exercise for adding a Summary field to Matrix reports
The Joined report format
Hands-on exercise for creating a Joined report
Working with report filters
Field filter
The Filter Logic
Hands-on exercise for using the Filter Logic
The Cross Filter
Hands-on exercise for using the Cross Filter
Hands-on exercise for creating more scenarios using the Cross Filter (1)
Hands-on exercise for creating more scenarios using the Cross Filter (2)
Creating the Summary field
The Row Limit filter
Hands-on exercise for adding Row Limit and the Dashboard Settings button
Filtering by Role Hierarchy
Filtering by Relative Date
Filtering by clicking on a chart
The Lock Filter
Summary
Understanding Report Types
Report Type introduction
Report type categories
Hands-on exercise for hiding a report type
Standard Report Type
The Lookup relationship
The Master-Detail Relationship
The Custom Report type
Hands-on exercise for creating a Custom Report type
Hands-on exercise for extending Custom Report types
Hands-on exercise for using a Custom Report type
Limitations and benefits of Custom Report types
Tips on Custom Report types
Summary
Advanced Report Configuration
Categorizing data in reports
Bucket fields
Hands-on exercise for adding a bucket field to a report
Creating a bucket field depending on the source field type
The picklist field
The Currency, Number, and Percent fields
The Text and Lookup fields
Editing a bucket field
The Custom Summary Formula
The Custom Summary Formula in Summary and Matrix reports
Hands-on exercise for adding a simple summary formula
Hands-on exercise for working with a summary formula
Using the IF() function
Using the MAX() function
Function formulas
The PARENTGROUPVAL() function
Using the PARENTGROUPVAL() function in Summary report
Using the PARENTGROUPVAL() function in the Matrix report
The PREVGROUPVAL() function
Using the PREVGROUPVAL() function in Summary report
Using the PREVGROUPVAL() function in Matrix report
Summary
Adding Charts in Reports and Pages
Adding a chart to a report
Types of charts in reports
The Horizontal Bar chart
The Vertical Bar chart
The Stacked Horizontal Bar chart
The Stacked Vertical Bar chart
The Line chart
The Donut chart
The Funnel chart
The Scatter chart
Hands-on exercise for adding a chart to a report
Embedding a report chart in an object page
Hands-on exercise for adding a chart to a page layout
Summary
Working with Reports
Opening a report
The Reports tab
The Reports menu
The Folders menu
The favorites icon
Hands-on exercise for adding an item to favorites
The search textbox
Navigating to a report
Summarizing fields
Filters
The Collaborate field
Report settings
The action button
Subscribing reports
Hands-on exercise for subscribing to a report in Lightning Experience
Summary
Building Dashboards in Lightning Experience
Introducing dashboards in Salesforce
Built-on components
Dashboard accessibility
Running user
Dynamic dashboards
The new experience
Opening a dashboard
The Dashboards tab
The DASHBOARDS menu
The FOLDERS menu
The favorites icon
The search textbox
Navigating to a dashboard
Dragging and dropping in the Dashboard Builder
Refreshing dashboards
Scheduling a dashboard refresh
Creating your first dashboard
Hands-on exercise for creating a dashboard
Hands-on exercise for editing and maintaining a dashboard
The dashboard components
Defining the dashboard components
Tables
Funnel charts
Gauge charts
Stacked Bar charts
Scatter charts
Cumulative Line charts
Combination charts
Reports as a data source
Summary
Learning Advanced Dashboard Configuration
Implementing the dashboard filters
Getting to know the dashboard filters
Hands-on exercise for adding a filter to a dashboard
Viewing a dashboard
Using a dynamic dashboard
A normal dashboard
What is a dynamic dashboard?
Limitations of the dynamic dashboard
Hands-on exercise for creating a dynamic dashboard
Dashboards and reports drill down
Preserving filters
Getting more from AppExchange
Hands-on exercise for installing a dashboard from AppExchange
Sales Year to Date dashboard
Creating reports as a data source
Creating a sales YTD dashboard
Adding dashboard filters
Adding a dynamic dashboard
Summary
Advanced Tips and Tricks for Reports and Dashboards
Reports and dashboards collaboration with Chatter
Enabling collaboration in a report
Tracking report feed
Dashboard collaboration and feed tracking
Following dashboards
Posting a dashboard component snapshot
Filtering reports via URL parameters
Hands-on exercise for implementing a report filter via URL parameters
Setting and using field history tracking
History tracking on standard objects
History tracking on custom objects
History objects
Reading the history tracking value
The history related list
History reports
Limitations of using field history tracking
Reporting on historical data with Reporting Snapshots
Configuring a Reporting Snapshot
Hands-on exercise for creating a Reporting Snapshot
Creating a Summary report
Creating a custom object
Creating custom fields
Creating Reporting Snapshots
Mapping fields from Source Report to target object
Scheduling a Reporting Snapshot
Summary and schedule
History and monitoring a Reporting Snapshot
Reporting on historical data
Summary
Dashboards and Reports in the Salesforce1 Mobile App
Introduction to the Salesforce1 mobile app
Working with dashboards in the Salesforce1 app
Refreshing a dashboard
The dynamic dashboard
The dashboard filters
Sharing a dashboard snapshot to Chatter feed
Changing the component chart types
Chart details and reports
Working with reports in the Salesforce1 app
Report menu items
Drilling down from dashboards
Drilling down to records
Accessing offline
Limitations of the Salesforce1 app
Summary
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