iPhone with Microsoft Exchange Server 2010 - Business Integration and Deployment电子书

iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment

Table of Contents

iPhone with Microsoft Exchange Server 2010: Business Integration and Deployment

Credits

About the Author

About the Reviewers

www.PacktPub.com

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Why Subscribe?

Free Access for Packt account holders

Preface

What this book covers

Who this book is for

Conventions

Reader feedback

Customer support

Errata

Piracy

Questions

1. Introduction to iPhone with Exchange Server 2010

Overview of Apple iOS device range and features

Overview of Microsoft Exchange Server 2010

Competing products

Core features of Exchange Server 2010

Mobility features

Exchange Server licensing and versions available

Overview of Office 365 and Exchange Online

Complementary features

Integration with on-premises systems

Versions available

Overview of Exchange ActiveSync

Overview of provisioning

Summary

2. Architecture and Implementation Planning

Overview of Exchange Server 2010 roles

Client Access Role

Providing high availability for the Client Access Role

Client Access Arrays

Hardware or Virtual Load Balancers

Mailbox Role

Providing high availability for the Mailbox role using Database Availability Groups

Replication technology

Site resilience

Hub Transport Role

Mail Routing in Exchange Server 2010

Providing high availability for the Hub Transport Role

Edge Transport Role

Providing high availability for the Edge Transport Role

Alternatives to using the Edge Transport Role

Unified Messaging Role

Providing high availability for the Unified Messaging Role

Active Directory

Capacity planning for Exchange ActiveSync clients

Our example organization

Combined Client Access/Hub Transport/Mailbox Server Role requirements

Load Balancer

Active Directory considerations

Planning for namespaces and certificates

Subject Alternative Name certificates

Network configuration

Summary

3. Exchange Server Configuration for iOS Connectivity

More about our example environment

Network diagram

IP addressing

Installation of Microsoft Exchange Server 2010

Basic server configuration

Disk configuration

Network configuration

Obtaining installation media

Active Directory preparation

Installation of pre-requisites

Installation of Exchange Server 2010

Configuring Microsoft Exchange Server 2010

Configuring databases

Configuring the Database Availability Group

Configuring the Client Access Array and Load Balancing

Configuring DNS names

Configuring certificates

Configuring Outlook Anywhere

Configuring Send Connector

Configuring accepted domains and Receive Connectors

Testing client connectivity

Creating a test Mailbox

Testing basic client connectivity

Testing AutoDiscover and ActiveSync functionality

Testing iPhone connectivity

Summary

4. Office 365 Configuration for iOS Connectivity

Sign-up process for Office 365

Domain and DNS configuration

Testing and troubleshooting

Checking DNS entries

Creating accounts

Testing the account using Outlook Web App

Checking ActiveSync connectivity

Connecting an iOS device to Office 365

Summary

5. Creating and Enforcing Policies

The purpose of Exchange ActiveSync policies

Exchange ActiveSync policies

Require Password

Allow Simple Password

Minimum Password Length

Require Alphanumeric Password

Time without user input before the password must be re-entered

Password Expiration Policy

Enforce Password History

Device Encryption

Include Past E-mail Items (Days)

Allow Direct Push while Roaming

Allow Camera

Allow Browser

Creating and managing ActiveSync Mailbox policies

Using Exchange Management Console

Modifying the default policy

Creating a new policy

Assigning the new policy to a Mailbox

Using Exchange Control Panel

Modifying the default policy

Creating a new policy

Assigning the new policy to a Mailbox

Using Exchange Management Shell

Modifying the default policy

Creating a new policy

Assigning the new policy to a Mailbox

Restricting device types

Summary

6. Configuring Certificate-based Authentication in Exchange Server 2010

Overview of certificate-based authentication

Considerations for certificate-based authentication

Installation of the certificate authority

Configuration of the certificate authority

Provisioning and publishing user certificates

Creating the Enrolment Agent certificate

Creating a certificate on behalf of a user

Configuring Exchange Server 2010 for certificate-based authentication

Configuring IIS pre-requisites

Configuring Exchange ActiveSync

Testing certificate-based authentication using Outlook Web App

Summary

7. Provisioning iOS Client Devices

Overview of device Configuration Profiles

Obtaining and installing the iPhone Configuration Utility

iTunes and device activation

Creating Configuration Profiles for users

General

Passcode

Restrictions

Exchange ActiveSync

Subscribed calendars

Credentials — embedding the User certificate

Other options

Wi-Fi and VPN

E-mail, LDAP, CalDAV, and CardDAV

SCEP and Mobile Device Management

Deploying Configuration Profiles to devices using the iPhone Configuration Utility

Device activation

Deploying the Configuration Profile

Creating a generic Configuration Profile

Deploying a generic Configuration Profile from the Exchange Server

Configuring IIS

Installing the generic Configuration Profile on devices

Summary

8. Sharing Mailboxes and Calendars

Overview of shared mailboxes

Challenges associated with shared mailboxes

Creating and connecting users to shared mailboxes

Creating a shared mailbox

Granting permissions

Accessing the shared mailbox using Outlook

Accessing the shared mailbox using Outlook Web App

Configuring a shared mailbox for iOS device access

Methods to connect iOS devices

Connecting an iOS device manually

Connecting an iOS device using an iPhone configuration profile

Overview of iCal calendar sharing

Configuring iCal calendar sharing

Enabling Calendar Publishing

Configuring Sharing Policies

Sharing iCal calendars

Using Outlook Web App to publish a calendar

Using Outlook 2010 to publish a calendar

Connecting iOS devices to Shared Calendars

Adding calendars on an ad-hoc basis

Using the iPhone Configuration Utility to add shared calendars

Summary

9. iOS Client Device Management

Identifying iOS devices in use

Viewing an individual user's ActiveSync devices

How ActiveSync information is stored in Active Directory

Viewing and managing a user's ActiveSync devices using Exchange Management Console

Exporting ActiveSync device information

Using the Export-ActiveSyncLog command

Obtaining more detailed information

Troubleshooting connection problems for iOS devices

Testing ActiveSync functionality

Analyzing reports

Enabling device-side logging

Using administrator features for disabling and remote wipe of devices

Disabling ActiveSync for a user

Using remote wipe

End-user features for remote wipe of devices

Summary

Index