How to Work a Room, 25th Anniversary Edition电子书

Dedication

Contents

Preface

Introduction

Get Ready!

Chapter 1: Passport to Opportunities

Conversation Is the Linchpin

Comfortable in Crowds

The Boring Truth

RoAne’s Reminders

Chapter 2: The Five Roadblocks: Mother’s Dire Warnings

Roadblock #1 “Don’t Talk to Strangers”

Roadblock #2 “Wait to Be Properly Introduced” (The Scarlett O’Hara Syndrome)

Roadblock #3 “Good Things Come to Those Who Wait” (The Prom King/Queen Complex)

Roadblock #4 “Better Safe Than Sorry” (Risking Rejection)

Roadblock #5 “Mangled and Mixed Messages Confuse Us”

Risking the Roadblocks

An Elevating Experience

Change/Risk/Reward

Old Lines: New Friends

Corralling Your Courage

Celebrity Sightings

Practice Makes Perfect . . . Cents

RoAne’s Reminders

Chapter 3: The Remedies: Removing the Roadblocks

Remedy 1 Redefine the Term Stranger

Remedy 2 Practice a Self-Introduction

Remedy 3 Move from “Guest” Behavior to “Host” Behavior

Remedy 4 Eject the “Rejecter” and Move On

Remedy 5 Unmix the Mixed Message

RoAne’s Reminders

Chapter 4: Benefits: The Bonuses of Being There

Turning Chores Into Choices

Planning Payoffs

The Fun Factor

Believing in the Benefits

Accumulating Contacts: The Millionaire’s Rolodex

Two-Way Streets

RoAne’s Reminders

Chapter 5: The Dynamic Duo: Charm and Chutzpah

Chutzpah: The Courage to Converse

Charm: The Secret Ingredient

The Charmers

Name Tag Title Wave

One and One Is Three

RoAne’s Reminders

Chapter 6: How to Work the Virtual Room

The Mystique

Online All the Time

Live Chats

Instant Message Madness

Multitalented Multitaskers

The Instant Message Meeting

#Hashtag 4U

Brevity? The Soul of Wit Or Witless!

The Level Playing Field

Emailstrom

Family Inter(net)vention

Cyber-Savvy

Virtual Networks

The Unbearable “Lite”ness of Being Self-Absorbed

Can We Not Talk?

You’re Such An E-Card—A Cyber “Hallmark of Distinction”

The E-Note Or Text of Thanks

The Gift of Time, Leads, Information, Support

Breaking Up Is Hard to Do . . . in Person

A Condolence E-Card?

RoAne’s Reminders

Chapter 7: Mr. (or Ms.) Sleaze Works a Room: or How Not to Do It

Being “Slimed”

Scan-dalous Advice

Mr. or Ms. Sleaze’s Disguises

Learning from Sleaze

No Joking Matter—Humor That Hurts

Fatal Flaws

How to Handle a Sleaze

The Self-Promoter

RoAne’s Reminders

Chapter 8: New Rooms to Work: The Social Media Mélange

Working New Rooms

Twitter Verse-Atile

From Online Tweet to Face-To-Face Meet

A Tweet Connection

Twitter Tips for the Prospective Tweeter

Linking Up and LinkedIn

Think Before You Link

Facebook for Biz and “Friends”

Comments Lead to Conversation and Connection

Alerted by Google

Instagramification

New Meaning to the Term Getting Pinned

Google+ Growing Circles

RoAne’s Reminders

Chapter 9: Don’t Shy Away from This Chapter

The Point to Remember

Embrace Our Inner Shy Person

The Seven Quick-Step Shyness Recovery Program

RoAne’s Reminders

Get Set!

Chapter 10: Eight Steps to Perfectly Plan Your Presence

1. Adopt a Positive Attitude

2. Dress for the Occasion

3. Focus on the Benefits of the Event

4. Plan Your Self-Introduction

5. Check Your Business Cards

6. Prepare Your Small Talk

7. Make Eye Contact and Smile

8. Practice Your Handshake

The Business Kiss Conundrum

Another Touchy Subject

Strike a Pose

Common Scents

RoAne’s Reminders

Chapter 11: Seven Strategies: From Jump-Start to Smooth Stop

1. The Entrance: Grand or Otherwise

2. The Buddy System

3. The White-Knuckled Drinker—and Other Accessible Folk

4. Name Tags That Pull

5. Great Opening Lines

6. Moving In: Breaking and Entering

7. Moving On: Extricating Yourself

RoAne’s Reminders

Chapter 12: Working the Words: Seven Keys to Lively Conversation

So What Do You Say Next?

The Prepositional and Other Phrases

1. Read One Newspaper a Day

2. Clip and Collect

3. Read Newsletters, Professional Journals and E-zines

4. Take Note and Take Notes

5. Use Humor (Surely You Jest)

6. Listen Actively, Not Passively

7. Just Say Yes to New Opportunities

I’m Sorry

Five Fundamental Laws of Casual Conversation

Fatal Flaws of Casual Conversation

Echoing the Sounds of Silence

RoAne’s Reminders

Chapter 13: How to Work An Audience

Audience Behavior Backfires

Remedies for Roadblocks

Greeting and Meeting

Tips for Terrific Talks

Free Speech Pays Off

Opening Lines

Here’s Looking at You . . .

Great Opening Acts

Some Additional Thoughts

RoAne’s Reminders

Chapter 14: Working the Rules of Etiquette: Good Manners Equal Good Business

Etiquette and Manners

“Open Door” Policy

Tech Crunch Time

Manners Mavens

The RSVP

Introductions

Naming Names

Thank-Yous

Fast Feedback

Miscellaneous Manners (Three Tips)

RoAne’s Reminders

Go!

Chapter 15: Working the Cocktail Party With Pleasure, Purpose and Panache

The Social Cocktail Party

The Business Cocktail Party

The Meal: Sit Down, You’re Rocking the Boat!

The Fund-Raiser: Your Money or . . .

Know-It-Alls

Scrap Snap Judgments

RoAne’s Reminders

Chapter 16: Working the Reunion: Reeling in Reality

Just Go!

National Nostalgia

Reunion Referrals

“New” Face to Place

A “Boone” to Mankind

In Sound Company

Paying Our Respects

RoAne’s Reminders

Chapter 17: Working the Trade Show Or Convention: The Trade-Offs

# Hash Tag Talk

Preparing Our Plans

Working the Booth

“Convention”al Charm

Trade Show Temptations: Trysting and Tippling

Spouses: Tired of Getting Schlepped Along?

RoAne’s Reminders

Chapter 18: How to Work the Techno-Toy Room

Google Glass: Half Empty Or Half Full?

The Noise “Toys”

Take Two Tablets and “Poke” Me in the Morning

Attention-Getting Devices

Please, Be Camera-Shy

“Lock ’Em in a Cell” Phone!

Cell Phone Turn-Off

Generation Text and/or Tweet

The (Gadget) Generation Gap

Shout It Out

Mass Ignorance

Self-Important Cell Phone Quiz

Multitasking Mania

Low-Tech/No-Tech Toys

RoAne’s Reminders

Chapter 19: How to Work the Diverse Room

Turnabout Is Fair Play

“Hire Authority”

Building Bridges, Bonds and Business Relationships

Listen Up!

The Virtual, Diverse Room

Techno Friends

Avoid Gender Benders

Age Gauge

RoAne’s Reminders

Chapter 20: Working the World: Trains and Boats and Planes

Baggage Claim Conversation

The Cornucopia of Contacts

The Lucky Layover

The Barber of Civility . . . and Matchmaking

“Public” Speaking

The Power of Words

The Plane Truth

Arena Aroma

Common Ground

“Counter” Intelligence

Try Something New

RoAne’s Reminders

Chapter 21: “Room”-in-ations

Acknowledgments

Endnote

Disclaimer

The Ten Commandments of Connecting: The Gospel According to RoAne

For Those Desperately Seeking Susan

A Sampling of Susan’s Clients

Yiddish Glossary

Frequently Asked Questions

Readers’ Guide for Book Club Discussion Groups

References

RoAne’s Recommended Reading and Listening List

Index

About the Author

Praise for How to Work a Room

Also by Susan RoAne

Credits

Copyright

About the Publisher