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Cover
Title Page
Dedication
Contents
CHAPTER 1: The Undermanagement Epidemic
CHAPTER 2: Get in the Habit of Managing Every Day
CHAPTER 3: Learn to Talk Like a Performance Coach
CHAPTER 4: Take It One Person at a Time
CHAPTER 5: Make Accountability a Real Process
CHAPTER 6: Tell People What to Do and How to Do It
CHAPTER 7: Track Performance Every Step of the Way
CHAPTER 8: Solve Small Problems before They Turn into Big Problems
CHAPTER 9: Do More for Some People and Less for Others
CHAPTER 10: Start Here
Acknowledgments
Searchable Terms
About the Author
Credits
Copyright
About the Publisher
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