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Cover
Title Page
Dedication
Prologue
Contents
Part 1: The Discipline of Problem Solving
There’s Always a No 1
A Problem-Solving Approach 2
What’s Your Problem? 3
One Problem at a Time 4
Focus on Facts, Not Feelings 5
Become an Expert 6
Create an Environment of Trust 7
Turn No into Yes 8
Taking Charge of Your Life 9
Reintroduction
Part 2: Turning No into Yes When Facing Career Problems
Job Hunting 10
Salary Issues 11
Employment Contracts 12
Promotions 13
Terminations 14
Part 3: Turning No into Yes When Facing Small-Business Problems
Seed Money 15
Buying a Business 16
Buying a Franchise 17
Leasing Commercial Space 18
Professionals 19
Hiring Employees 20
Firing Employees 21
Suppliers 22
Clients and Customers 23
Vendors 24
Marketing 25
Borrowing Working Capital 26
Renegotiating Loans 27
Expansion 28
Outsourcing 29
Soliciting Equity Investors 30
Selling a Business 31
Part 4: Turning No into Yes When Facing Real Estate Problems
Buying 32
Renovating 33
Renting 34
Selling 35
Part 5: Turning No into Yes When Facing Personal Problems
Life Planning 36
Prenuptials 37
Divorcing 38
Index
Acknowledgments
Copyright
About the Publisher
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