商务英语实战精选(全4册)电子书

商务英语写作王

前言

商务电子邮件的写作技巧

通用表达 General Expressions

日常通信 Everyday Correspondence

资讯 Information

请求和批准 Requests and Approvals

拒绝 Rejections

态度 Attitudes

时间和空间 Time and Space

性质和数 Properties and Numbers

情景表达 Situational Expressions

通知 Making Notices

公司介绍 Company Introduction

会议相关的文书写作 Writing AboutConferences

联系客户 Connecting with Clients

市场营销与销售 Marketing and Sales

贸易与服务 Trade and Service

人力资源 Human Resources

工作面试 Job Interviews

参加面试 Participating in Interviews

商务英语全能王

前言

十项全能之一 商务词汇 BusinessVocabulary

常用银行业务词汇 Common Banking Terms

常用外贸词汇 Common Foreign Trade Terms

常用金融词汇 Common Financial Terms

政府机构词汇Government Agencies and Offices Terms

十项全能之二 商务信函范例 Business Emails

社交信函

外贸信函

通用公文

求职文书

十项全能之三 管理和组织 ManagementandLeadership

公司结构 Company Organization

达成共识 Reaching Consensus

影响别人 Influencing Others

鼓励员工 Motivating Employees

和上级沟通 Communicating with Superiors

项目管理 Project Management

协调冲突 Conflict Management

鉴定员工表现 Employee Performance Reviews

写使命宣言 Writing a Mission Statement

十项全能之四 国际贸易 International Trade

贸易展 Trade Shows

贸易展后的追踪跟进 Following up on Trade Show Leads

寻找货源 Finding a Source

寻找出口渠道 Finding Export Leads

信用证 Letter of Credit

价格谈判 Negotiating a Price

关税 Tariffs

货运、海关和其他事宜Shipping, Customs, and Other Issues

十项全能之五 设计和生产 Design and Production

预测市场动向 Predicting Trends

新产品的研发 New Product Development

专利设计 Design Patent

设计的策略 Design Strategy

生产计划 Production Planning

质量检验程序 Quality Process and Procedure

十项全能之六 公司财务 Company Finance

做预算 Budgeting

财务结算 Accounting

成本控制 Cost Control

现金流 Cash Flow

集资 Raising Capital

年度财务报告 Annual Financial Reports

十项全能之七 银行业务 Bank Business

存款 Making a Deposit

外币账户 Foreign Currency Account

换外汇 Foreign Currency Exchange

企业信贷 Corporate Credit

申请信用卡 Applying for a Credit Card

十项全能之八 营销和销售 Marketing and Sales

营销策略 Marketing Strategies

销售审核 Sales Reviews

决定价格 Determining Prices

策划广告活动 Creating an Advertising Campaign

展示新产品 Demonstrating New Products

电话推销 Telemarketing

市场调研 Marketing Survey

安抚恼怒的客户 Calming an Upset Customer

十项全能之九 人力资源 Human Resources

公司培训 Company Training

求职面试 Interviewing for Employment

工资和福利 Salary and Benefits

员工培训 Conducting Employee Training

十项全能之十 公共关系 Public Relations

改变企业形象 Transforming Corporate Image

举行新闻发布会 Holding a Press Conference

规划公共关系策略 Planning a Public Relations Strategy

应对负面报道 Dealing with Bad Publicity

商务英语口语王

前言

Part 1 职场通行200短句

社交用语 Social Expressions

情感和态度表达 Expression Feelings and Attitudes

Part 2 商务情景700金句

高效团队 Teamwork

同事沟通 Office Talk

商务交流 Business Communications

接待贵宾 Guest Reception

市场和销售 Markting and Sales

买和卖 Doing Business

参加国际展会 Attending International exhibitions

做报告 Marking Presentations

资金 Capital

公共关系 Public Relations

筹备会议 Preparing Meetings

参加会议 Attending Conferences

求职和面试 Job Interview

商务英语职场王

前言

十项全能之一 商务词汇 BusinessVocabulary

公司部门名称 Company Department Designations

职位名称 Addressing a Supervisor

财务类词汇 Financial Terms

办公用品名称 Office Equipment

计算机常用词汇 Common Computer Terms

网络常用词汇 Common Internet Terms

行业名称 Industries and Career Fields

政治词汇 Political Terms

餐饮词汇 Food and Beverages

旅行词汇 Travel

十项全能之二 商务礼仪十大要诀 TenKeysto GoodBusinessEtiquette

会议 Meetings

电话 Phone

电子邮件 E-mail

打断 Interruptions

客户、顾问和新雇员 Guests, Consultants and New Employees

赞赏和认可 Appreciation & Credit

着装和形象 Dress & Appearance

社交 Social Settings

引荐介绍 Introductions

西餐就餐礼仪 Western Table Manners

总结 Conclusion

十项全能之三 商务口语300句 BusinessSpokenEnglish-300Sentences

好消息与坏消息 Sharing Good News and Bad News

表达需求与应答 Expressing and Responding to Demands

发表意见与应答 Expressing and Responding to Opinions

赞成与反对 Agreeing and Disagreeing

满意与不满 Expressing Satisfaction and Dissatisfaction

邀请与接受、拒绝 Making, Accepting and Declining Invitations

推荐与建议 Giving Suggestions and Recommendations

埋怨与指责 Complaining and Criticizing

道歉与应答 Making and Accepting Apologies

感谢与应答 Giving and Receiving Thanks

赞誉与祝福 Giving Praise and Blessings

误会与解释 Dealing with Miscommunications

不同程度的肯定 Expressing Varying Degrees of Certainty

表达可能性 Expressing Possibility

十项全能之四 掌握电话技巧 TelephoneSkills

接听电话 Answering the Phone

让对方等候 Placing the Caller on Hold

筛选来电 Screening Calls

留言 Taking Messages

打电话 Placing a Call

转接电话 Transferring Calls

十项全能之五 熟悉办公事务 IntheOffice

通知 Making Announcements

转达信息 Conveying Information

确认 Making Confirmations

汇报工作 Reporting on Work

安排约见 Booking Appointments

安排上司行程 Creating an Itinerary for the Boss

订购办公用品 Ordering Office Supplies

讨论办公设备 Discussing Office Equipment

填写表格 Filling out Forms

正式会议的程序 Formal Meeting Procedure

和同事建立良好关系 Building Relationships with Coworkers

和领导讨论问题 Discussing Concerns with Superiors

十项全能之六 高效组织会议 Meetings

设计议程表 Designing an Agenda

有效地开场 Starting a Meeting Effectively

集思广益 Team Brainstorming

提出一个论点 Presenting an Argument

让你的建议被采纳 Making Your Suggestion Heard

表达观点 Giving Opinions

赞同、反对和妥协 Agreeing, Disagreeing, and Compromising

有效地结束会议 Ending a Meeting Effectively

十项全能之七 拉近客户关系 ClientReception

首次和客户会晤 Meeting a Client for the First Time

交换名片 Exchanging Business Cards

交换礼物 Exchanging Gifts

寒暄 Making Small Talk

工作午餐 The Working Lunch

观光 Sightseeing

考察工厂 Factory Tours

告别和致谢 Farewells and Thanks

十项全能之八 介绍自己和公司 YouandYourCompany

自我介绍 Introducing Yourself

介绍上司、同事和访客 Introducing Your Boss, Coworkers, and Visitors

介绍公司各部门 Introducing Company Departments

介绍你的公司 Describing Your Company

介绍一种新产品 Introducing a New Product

介绍你的服务 Describing Your Service

十项全能之九 成为谈判高手 Negotiation

区别对待人和事 Separating the People from the Problem

关注立场背后的利益 Focusing on the Interests Behind the Positions

创造双赢的选择 Inventing Options for Mutual Gain

使用独立的标准 Using Independent Standards

考虑最佳备选方案 Considering the Best Alternative

十项全能之十 潇洒做演讲 Presentations

演讲当天 On the Day of Presentation

满怀信心的开端 Beginning with Confidence

组织论点 Organizing Your Points

用心回答问题 Handling Questions with Care

收尾有力 Concluding with Power