商务英语写作王电子书

前言

商务电子邮件的写作技巧

通用表达　General Expressions

日常通信　Everyday Correspondence

常用商务缩略语　Common Business Abbreviations

起首语与结束语　Openings and Closings

致谢　Expressing Thanks

祝福　Expressing Good/Best Wishes

道歉　Apologies

表示吊唁/慰问　Expressing Condolences

表示同情　Expressing Sympathy

邀请　Invitations

提醒　Reminders

请求帮助　Requesting Help

提供帮助　Offering Help

提出建议　Giving Suggestions

警告　Giving Warnings

提出意见　Giving Advice

赞赏　Appreciation

推荐　Recommendations

祝贺　Congratulations

投诉　Complaints

预约　Appointments

欢迎　Welcome

附件　Attachments

取消　Cancellations

资讯　Information

询问联系方式　Asking for Contact Information

安排时间/制定计划　Arranging Times and Making Plans

传达一般的资讯　Conveying Neutral News

传达好消息　Conveying Good News

传达坏消息　Conveying Bad News

索取资讯　Requesting Information

公告或通知　Announcements or Notices

确认邮件　Confirmation Message

阐明　Clarification

更新　Update

请求和批准　Requests and Approvals

向员工征求意见　Request for Employee Suggestions

申请授信审批（企业对企业）　Request for Credit Approval（Business to Business）

申请授信审批（消费者对企业）　Request for Credit Approval（Consumer to Business）

征求计划书　Request for Proposal（RFP）

申请购买办公设施　Request for Buying Office Facilities

请求延长截止日期　Request for Deadline Extension

招标　Request for Bids

要求提交预算　Request for Budgets

批准员工的意见　Approval for Employee Suggestions

批准授信（企业对企业）　Approval for Credit Application（Business to Business）

批准授信（企业对消费者）　Approval for Credit Application（Business to Customer）

批准计划书　Approval for Proposal

批准购买办公设施　Approval for Buying Office Facilities

批准延长截止日期　Approval for Deadline Extension

批准投标　Approval for Bids

批准预算　Approval for Budget

拒绝　Rejections

拒绝意见　Suggestion Rejection

拒绝授信申请（企业对企业）　Credit Application Rejection（Business to Business）

拒绝授信申请（企业对消费者）　Credit Application Rejection（Business to Consumer）

拒绝建议　Proposal Rejection

拒绝购买办公设施　Buying Office Facilities Rejection

拒绝延长截止日期　Deadline Extension Rejection

拒绝投标　Bid Rejection

拒绝预算　Budget Rejection

态度　Attitudes

惊讶　Surprise

高兴　Gladness

感谢和钦佩　Appreciation and Admiration

鼓励　Encouragement

关心与关注　Care and Concern

表达祝愿　Expressing Wishes

表达意向　Stating Intentions

指出重要性　Expressing Importance

表示能力　Expressing Ability

请求许可　Asking for Permission

应不应该　Should I or Shouldn't I？

赞同与不赞同　Agreeing and Disagreeing

喜欢与不喜欢　Likes and Dislikes

表达偏好　Expressing Preferences

表示有兴趣　Expressing Interest

表示好奇　Expressing Curiosity

责怪与抱怨　Blaming and Complaining

肯定与不肯定　Certainty and Uncertainty

可能和不可能　Possibility and Impossibility

猜测　Guesses

时间和空间　Time and Space

时间　Time

频度　Frequency

次序和顺序　Sequence and Order

速度/速率　Speed/Velocity

同时性　Simultaneity

连续性　Continuity

位置　Position

方向　Direction

距离　Distance

面积和体积　Area and Volume

性质和数　Properties and Numbers

形状　Shape/Form

颜色　Color

材料　Material

感觉　Feelings

质地　Texture

价值　Value

数　Numbers

数量　Amount

充足与不足　Sufficiency and Insufficiency

过量　Excess

基础运算　Basic Arithmetic

倍数和百分比　Multiples and Percentages

增加和减少　Increase and Decrease

基础测量（长、宽等）　Basic Measurements（Length, Width, etc.）

近似值和平均值　Approximate Value and Average Value

比率和比例　Ratios and Proportions

最大值和最小值　Maximums and Minimums

情景表达　Situational Expressions

通知　Making Notices

通知开会　Announcing Meetings

更改开会时间　Changing the Meeting Time

宣布培训计划　Announcement of Training Programme

通知放假　Announcing Holidays

通知聚会　Announcing Parties

费用报销　Reimbursement of Expenses

清理办公桌政策　Clean Desk Policy

新分店开张　Opening a New Branch

地址变更　Change of Address

合并　Mergers

停电　Power Shutting Down

公司介绍　Company Introduction

公司介绍——制造业　Company Introduction—Manufacturing Industry

公司介绍——旅游服务　Company Introduction—Tourism Service

公司介绍——进出口公司　Company Introduction—Import＆Export Co.

公司介绍（简介）　Company Profile（Brief）

发布消息　Press Release

发布（好消息）　Press Release（Good News）

发布（坏消息）　Press Release（Bad News）

宗旨声明　Mission Statement

质量控制原则声明　Policy Statement on Quality Control

会议相关的文书写作　Writing AboutConferences

会议通知　Conference Notice

会议邀请　Invitation to Conference

邀请嘉宾做主题发言人　Inviting Someone to Be the Keynote Speaker

接受邀请　Accepting the Invitation

拒绝邀请　Refusing the Invitation

会议议程　Conference Agenda

会议消息　Conference Message

感谢嘉宾发言　Thanks for Making Your Speech

提出邀请　Making an Invitation

回复邀请　Replying to an Invitation

会后联系　Post-Conference Contact

联系客户　Connecting with Clients

邀请客户访问公司　Inviting a Client to Visit the Company

客户的访问要求　A Client's Proposed Visit

回复客户的访问要求　Responding to the Proposed Visit

更改来访时间　Changing the Time of the Visit

宾馆预订　Hotel Reservation

感谢热情接待　Expressing Gratitude for a Warm Reception

访问后的跟进　Follow-up After the Visit

致客户的第一封电邮　First E-mail to a Client

请客户写推荐信　Asking a Client to Write a Recommendation

市场营销与销售　Marketing and Sales

新产品发布　The Launch of a New Product

销售信函（首次接洽）　Sales Letter（First Contact）

销售通函　Form Sales Letter

销售信函（按联系方式跟踪销售）　Sales Letter（Following a Contact）

销售信函（按销售记录跟踪销售）　Sales Letter（Following a Sale）

销售信函（沉寂的顾客）　Sales Letter（Inactive Customer）

收账信函（首次通知）　Collection Letter（First Notice）

收账信函（再次通知）　Collection Letter（Second Notice）

收账信函（最后通知）　Collection Letter（Final Notice）

问卷调查1（消费者）　Questionnaire 1-Customers

问卷调查2（供应商）　Questionnaire 2-Suppliers

问卷调查3（雇员）　Questionnaire 3-Employees

贸易与服务　Trade and Service

询问公司的情况　Asking for Information About a Company

介绍公司　Introducing a Company

询问产品信息　Asking for Product Information

介绍产品及报价　Introducing Products and Quoting Prices

讨价还价　Negotiating Prices

下订单　Placing an Order

确认订单　Confirming an Order

催货　Urging Delivery

为交货延迟而道歉　Apologizing for Delayed Delivery

催货款　Urging Payment

请求延期付款　Requesting Deferred Payment

索要信息1　Asking for Information 1

索要信息2　Asking for Information 2

交货延迟1　Delivery Delay 1

交货延迟2　Delivery Delay 2

瑕疵品　Defective Items

价格更正通知　Price Increase Notification

不能完成订单　Unable to Fulfill This Order

道歉　Apology

道歉与补偿　Apology and Remedy

道歉与解释　Apology and Explanation

（严重的）投诉　Complaint（Serious）

（一般的）投诉　Complaint（Basic）

人力资源　Human Resources

管理层人事变动的通知　Announcing Changes in Leadership

确认升职　Promotion Confirmation

升职公示　Notification of Promotion

欢迎新同事　Welcome a New Member

解除（雇佣）合同　Terminating the Contract

申请批准公费培训项目　Request for Approval in Sponsoring Training Programme

辞职信　Resignation Message

请求加薪或升职　Request for Raise or Promotion

工作面试　Job Interviews

职位描述（简介）　Job Description（Brief）

招聘广告　Job Advertisement

雇主的跟进回信（胜出的候选人）　Employer's Follow-up Letter（Strong Candidate）

雇主的跟进回信（不符合条件的候选人）　Employer's Follow-up Letter（Unqualified Candidate）

雇佣通知书　Job-Offer Letter

推荐信（升职）　Recommendation（Promotion）

推荐信（有竞争力的候选人）　Recommendation（Strong Candidate）

推荐信（有保留意见）　Recommendation（with Reservations）

参加面试　Participating in Interviews

申请函　Application Letter

请求写推荐信　Recommendation Request Letter

职位申请书　Application Essay

职位接受函　Job Acceptance Letter

感谢推荐人　Thank You for Your Reference

面试后的跟进函　Interview Follow-up Letter