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Cover Art
About The Author
Copyright Information
Chapter One: General Information
Chapter Two: The Five Steps in Selling a Car
1: Greet the customer
2: Walk around the car, pointing out features
3: Get the customer to DRIVE the car
4: Negotiate and close
5: Delivery
Chap ter Three: Buy From the Invoice
Chapter Four: The Quota System
Chapter Five: The Trade-in Allowance
Chapt er Six: Financing Your Purchase
Chapter Seven: Buying a Used C ar
Chapter Eight: The Service Department
Chapter Nine: Warranty Work
You Are Now Ready To Buy A Car
Crossroads Publishing of Florida
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