Mastering Office 365 Administration电子书

Title Page

Copyright and Credits

Mastering Office 365 Administration

Packt Upsell

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Contributors

About the authors

About the reviewers

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Preface

Who this book is for

What this book covers

To get the most out of this book

Download the example code files

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Conventions used

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The Office 365 Administration Portal

The dashboard

Dashboard components

DirSync Status

Users

Billing

Office software

Domains

Support

Windows 10 Upgrade

Videos

Message center

Service health

Setup guides

Active users

Dashboard summary

The left sidebar navigation menu

Users

Active users

Adding a user

Using the user panel

Views

Import multiple users

Contacts

Guest users

Deleted users

Groups

Groups

Shared mailboxes

Resources

Rooms and equipment

Sites

Public website

Billing

Subscriptions

Bills

Licenses

Purchase services

Billing notifications

Support

Customer lockbox request

Settings

The Services & add-ins page

The Security & privacy settings

DirSync errors

Organization profile

Partner relationships

Setup

Products

Domains

Data migration

Reports

Usage

The Security & compliance option

Health

Administrative portals for individual services

Summary

Using PowerShell to Connect to Office 365 Services

Software prerequisites

Core components

Supporting modules

Other useful downloads

Connecting to your Office 365 tenant

Using predefined credentials to connect

Connecting to Exchange Online

Connecting to SharePoint Online

SharePoint Online Management Shell

Client-side object model

SharePoint REST API

Legacy SharePoint web services, WebDAV, and FrontPage Server Extensions

Other tools and frameworks

Connecting to Skype for Business

Connecting to other services

Connecting to customer tenants using delegated access

Exchange Online delegated

Skype for Business delegated

SharePoint Online delegated

Connecting to multiple services in a single session

Important security tips

Summary

Administering Azure Active Directory

Interacting with Azure AD

Office 365 portal

Azure portal

Azure AD PowerShell module

Managing Office 365 users

Finding existing users

Creating and managing custom views

Getting users information with PowerShell

Onboarding users

Adding a single User

Adding bulk users

Using PowerShell to add users

Working with user settings

Uploading a photo

Changing a user's login name or email address

Updating contact information

Enabling or disabling login

Resetting passwords

Adjusting the user's licenses

Assigning groups

Managing admin roles

Email-centric user and group features

Offboarding users

Deleting a user in the portal

The user recycle bin

Alternative strategies to deleting a user

Disabling user login

Converting to a shared mailbox

Downloading the mailbox to a PST

Switching to archive license

Acquiring a third-party backup solution

Using mailbox retention (in-place hold)

DLP

Safeguarding

Advanced topics

DNS domains

Adding and configuring a DNS domain

Authorization stage

Integration stage

Cutover Stage

Configuring DNS with PowerShell

Managing external guest users

Integrating with your on-premises user directory

Available integration options

Windows Essentials Experience

AD Connect (also known as AD Sync or Directory Sync)

AD FS

Mixed systems

Alternative options

How AD integration affects the new user creation process

AD and your DNS domains

Adding a UPN suffix to your domain

Changing the UPN for each Windows user

Summary

Administering Exchange Online – Essentials

The dashboard

Recipients

Mailboxes

Editing the user mailbox

The mailbox usage tab

The email address tab

The mailbox features tab

The mailbox delegation tab

Creating a user mailbox

Groups

Creating and editing groups

Creating a distribution Group

Editing a distribution group

Creating a dynamic distribution list

Editing a dynamic distribution group

Creating or editing a security group

Creating an Office 365 Group

Editing an Office 365 Group

Resources

Creating a resource

Contacts

Shared mailboxes

The migration tab

The permissions tab

The compliance management tab

The organization tab

The protection tab

Advanced threats

The mail flow tab

The rules tab

Creating a rule

Rule conditions

Rule actions

Other rule settings

Rules from template

The message trace tab

URL trace

The accepted domains tab

The remote domains tab

The connectors tab

The mobile tab

The public folders, unified messaging, and hybrid tabs

Summary

Administering Exchange – Advanced Topics

Mail migration

Remote move migration

Staged migration

Cutover migration

IMAP migration

Migration from Exchange Online

More details

Permissions

Admin roles

User roles

Outlook Web Access policies

Compliance management

In-place eDiscovery and Hold

Auditing

Data loss prevention

Retention policies and retention tags

Journal rules

Organization

Sharing

Add-ins

Protection

Malware filter

Connection filter

Spam filter

Outbound spam

Quarantine

Action center

DKIM

Advanced threats

Safe attachments

Safe links

Organization policy

Specific recipient policy

Mobile

Mobile device access

Mobile device mailbox policies

Summary

Administering SharePoint Online

General overview of SharePoint

Administering via the SharePoint admin center

Getting to the SharePoint admin center

Managing the site collections

Creating new site collections

Deleting site collections

The infopath option

The user profiles option

The sharing option

The Sharing outside your organization setting

The Who can share outside your organization setting

The Default link type setting

The Default link permission setting

The Additional settings option

The Notifications settings

The settings option

The Show or Hide Options setting

The Site Collection Storage Management setting

The OneDrive for Business experience setting

The SharePoint Lists and Libraries experience setting

The Admin Center experience setting

The Office Graph setting

The Enterprise Social Collaboration setting

The Streaming Video Service setting

The Site Pages setting

The Global Experience Version Settings setting

The Information Rights Management (IRM) setting

The Site Creation setting

The Subsite Creation setting

The Custom Script setting

The Preview Features setting

The Connected Services setting

The Access apps setting

The Mobile Push Notifications – OneDrive for Business setting

The Mobile Push Notifications – SharePoint setting

The Comment on Site Pages setting

The access control option

Administering via PowerShell

Administering SharePoint Online via SharePoint

Permission levels and groups

Roles and responsibilities

Some words of wisdom

Summary

Office 365 Groups and Microsoft Teams Administration

An overview of Microsoft Teams and Office 365 Groups

Inside Office 365 Groups

Microsoft Teams

Things to keep in mind

Administering Office 365 Groups via Office 365 Groups settings

Creating a new Office 365 group

Administering Teams via Office 365 admin center

Administering via PowerShell

Administering via PowerShell administration for Office 365 Groups

PowerShell administration for Microsoft Teams

Summary

Understanding Security and Compliance

Security & Compliance overview

Permissions

Service assurance

Configuring Security & Compliance settings

Assigning permissions to non-IT staff

Security assurance information

Alerts

Alerts dashboard

View alerts

Alert policies

Classifications

Labels

Creating a label

Auto-applying labels

Publishing labels

Label policies

Sensitive information types

Data loss prevention

DLP policy

App permissions and device management

Data governance

Dashboard

Explorer

Import

Threat management

Dashboard

Review

Policy

Data privac

GDPR dashboard

DSR cases

Search & investigation

Content search

Audit log search

eDiscovery

Creating a case

Managing cases

Core versus advanced

Search

Hold

Productivity app discovery

Security & Compliance reports

Reports dashboard

Scheduled reports

Downloadable reports

Security score card

Summary

Administering Skype for Business

Configuring organization-wide settings

Audio conferencing

Microsoft bridge

Microsoft bridge settings

Audio conferencing users

Managing Skype for Business users

General user settings

User settings for external communications

User voice settings

Audio conferencing user settings

Online meetings

Meeting invites

Broadcast meetings

Managing voice services and calling plans

A word about licenses and costs

Obtaining and assigning phone numbers

Providing emergency locations

Configuring voice users

Call routing

The auto attendants service

The general info section

The hours of operation section

Business hours and after hours call handling

Holidays

Dial scope

Call queues

Advanced topics for call routing

Text-to-speech

Routing calls to external phone services

A brief word about offboarding users

Advanced telephony services

Number portability

Have a copy of your old phone bill

Know whether you need a manual port

Be patient, very patient

If this is a main number, be prepared to act quickly

User numbers versus service numbers

What if you get a user number by mistake?

Caller ID

The problem with caller ID

Potential solutions for inaccurate caller ID data

People see my desk number when I call them

Phones and other third-party products

Hybrid environments

Running a call center

Summary

Administering Yammer

Overview

Administrating via Office 365

Getting to the Yammer admin center

Managing user licenses

Getting started

Setting a usage policy

Writing a welcome message

Network

Users

Content and Security

Administering via PowerShell

Summary

Administering OneDrive for Business

OneDrive dashboard

Sharing

Sync

Storage

The Device access page

Device access

Mobile application management

Compliance

Notifications

Accessing the files of terminated employees

Manager access

Administrator access

Summary

Power BI Administration

Administering via Office 365

Usage metrics

Users

Audit logs

Tenant settings

Capacity settings

Embed Codes

Organization visuals

Administering using PowerShell

Where to get more information

Summary

Administering PowerApps, Flow, Stream, and Forms

Defining PowerApps, Flow, Stream, and Forms

PowerApps

Flow

Stream

Forms

Administering PowerApps and Flow

Environments

The Security tab

The Resources tab

The Database tab

Data policies

Data integration

Tenant

Stream

Manage streams

Administrators

Spotlight videos

Company policies

Usage details

Groups

Support

Comments

Manage users

Content creation

Outside the Stream admin portal

View in admin mode

Forms

Summary

Usage Reporting

How useful are usage reports?

What reports are included?

The dashboard

Office 365

Activations

Active users

Office 365 Groups activity

Exchange

Email activity

Email app usage

Mailbox usage

OneDrive and SharePoint

OneDrive and SharePoint activity

OneDrive and SharePoint usage

Skype for Business

Skype for Business activity

Peer-to-peer activity, conference organized, and participant activity

Device usage

PSTN (Telephone) usage

Users blocked

Session details

Teams and Yammer

Microsoft Teams User activity

Microsoft Teams Device Usage

What the heck happened to Yammer?

Yammer activity

Yammer device usage

Yammer groups activity report

Advanced reporting topics

Anonymizing user data

Power BI Content Pack

User count by Geo

Security & Compliance

Summary

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