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封面页
书名页
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前言
Unit 1 A Brief Introduction to Tourism
Listening
Situation 1 Interviewing for the Job as a Tourist Guide
Situation 2 Talking about How to Make a Good First Impression
Speaking
Situation 3 Being Asked about Education Experience at an Interview
Situation 4 Being Asked about Work Objectives at an Interview
Reading
Passage 1
Passage 2
Passage 3
Writing
Resume
Workplace Project
Career Salon
New Words and Expressions
Unit 2 Operation and Management of Travel Agencies
Listening
Situation 1 Meeting Foreign Tourists at the Airport
Situation 2 Checking in at the Airport as a Guide for Foreign Tourists
Speaking
Situation 3 Seeing off a Manager of a Foreign Travel Service in the Hotel
Situation 4 Seeing off Foreign Tourists at the Airport
Reading
Passage 1
Passage 2
Passage 3
Writing
An Application Letter
Reply to the Application Letter
Workplace Project
Career Salon
New Words and Expressions
Unit 3 Hospitality Culture
Listening
Situation 1 Making Hotel Reservations by Telephone
Situation 2 Checking in at a Hotel
Speaking
Situation 3 Booking a Flight by Telephone
Situation 4 Booking a Connecting Flight
Reading
Passage 1
Passage 2
Passage 3
Writing
A Letter of Inquiry
Reply to the Inquiry Letter
Workplace Project
Career Salon
New Words and Expressions
Unit 4 Basic Guidelines for Travelers
Listening
Situation 1 Meeting Foreign Tourists in a Scenic Spot
Situation 2 Talking about the Job as a Good Guide
Speaking
Situation 3 Exchanging Money
Situation 4 Cashing Traveler's Checks
Reading
Passage 1
Passage 2
Passage 3
Writing
Tour Advertisement
Workplace Project
Career Salon
New Words and Expressions
Unit 5 Exhibition Tourism
Listening
Situation 1 Introducing a Tour Plan to Customers
Situation 2 Talking about“Dos”and“Don'ts”for Exhibitors
Speaking
Situation 3 Asking for Information about the Price of a Booth
Situation 4 Making a Booth Reservation at an Exhibition
Reading
Passage 1
Passage 2
Passage 3
Writing
A Complaint Letter
Reply to the Complaint Letter
Workplace Project
Career Salon
New Words and Expressions
Unit 6 Tourism Marketing
Listening
Situation 1 Inquiring about One-day-trip by Phone
Situation 2 Talking about How to Become a Good Travel Agent
Speaking
Situation 3 Talking about the Food Festival
Situation 4 Talking about the Beer Festival
Reading
Passage 1
Passage 2
Passage 3
Writing
Memo
Workplace Project
Career Salon
New Words and Expressions
Unit 7 Tourism Etiquette
Listening
Situation 1 Ordering at a Restaurant
Situation 2 Keeping an Eye on Table Manners
Speaking
Situation 3 Applying for Visa in Foreign Affairs Office
Situation 4 Inquiring for Visa Application by Telephone
Reading
Passage 1
Passage 2
Passage 3
Writing
Agenda for a Minnan Trip
Workplace Project
Career Salon
New Words and Expressions
Unit 8 Leisure Tourism
Listening
Situation 1 Talking about Cultural Differences
Situation 2 Preparing for Traveling Abroad
Speaking
Situation 3 Delivering a Welcome Speech
Situation 4 Delivering a Farewell Speech
Reading
Passage 1
Passage 2
Passage 3
Writing
An Abstract for a Thesis
Workplace Project
Career Salon
New Words and Expressions
Appendix Ⅰ Key to Exercises
Appendix Ⅱ Scripts for Listening
Appendix Ⅲ Chinese Translation of the Reading Passages
Appendix Ⅳ Glossary
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