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中等职业教育涉外呼叫服务系列教材·呼叫实务英语(随书附送光盘一张)电子书

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18人正在读 | 0人评论 6.2

作       者:唐能越

出  版  社:暨南大学出版社

出版时间:2013-10-01

字       数:12.8万

所属分类: 教育 > 大中专教材 > 成人/中高职教材

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  • 读书简介
  • 目录
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  • 读书简介
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本书的发主要以学生需求、社会需求与课程目标相结合。注重学生涉外呼叫英语语言能力和综合素质培养相结合。八个章节主要以旅游服务业、物业、市场调查、电讯、保险、金融等行业的涉外呼叫服务典型工作任务为背景,着重训练学生的英语语言技能与专业技能。把课堂学习、实践操作与自主学习结合起来。构建科学的、职业特色鲜明的、理论与实践一体化的涉外呼叫服务英语实训。<br/>
目录展开

总序

前言

UNIT 1 WHAT KIND OF HOTEL AND ROOM WOULD YOU LIKE TO RESERVE?

Part 1 Listening

Part 2 Reporting

Part 3 Typing Training

Part 4 Supplementary Study

UNIT 2 WHAT KIND OF FLIGHT DO YOU PREFER?

Part 1 Listening

Part 2 Reporting

Part 3 Typing Training

Part 4 Supplementary Study

UNIT 3 HOW OFTEN DO YOU GO TO THE BEAUTY CENTER?

Part 1 Listening

Part 2 Reporting

Part 3 Typing Training

Part 4 Supplementary Study

UNIT 4 WHAT DIRECTION OF THE HOUSE DO YOU PREFER?

Part 1 Listening

Part 2 Reporting

Part 3 Typing Training

Part 4 Supplementary Study

UNIT 5 COULD YOU SPARE ME A MINUTE TO DO A SURVEY?

Part 1 Listening

Part 2 Reporting

Part 3 Typing Training

Part 4 Supplementary Study

UNIT 6 WOULD YOU PLEASE TELL ME YOUR PHONE NUMBER?

Part 1 Listening

Part 2 Reporting

Part 3 Typing Training

Part 4 Supplementary Study

UNIT 7 WOULD YOU GIVE ME YOUR POLICY NUMBER, PLEASE?

Part 1 Listening

Part 2 Reporting

Part 3 Typing Training

Part 4 Supplementary Study

UNIT 8 WOULD YOU PLEASE TELL ME YOUR ACCOUNT NUMBER?

Part 1 Listening

Part 2 Reporting

Part 3 Typing Training

Part 4 Supplementary Study

TRANSCRIPTS

KEYS

REFERENCES

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