21世纪国际商务教材教辅系列·新编国际商务英语函电（第二版）电子书

编写说明

The Layout of a Business Letter 信函格式

Forms of a Business Letter

Parts of a Business Letter

Envelope Addressing

Exercises

Chapter One Establishing Business Relations 第一章 建立业务关系

Introduction

Lesson One

（A）Request for the Establishment of Business Relations

（B）Reply to the Above

Notes

Exercises

Lesson Two

（A）Self-introduction and Sending Materials

（B）Reply to the Above

Notes

Exercises

Lesson Three

Making a Self-introduction

Notes

Exercises

Chapter Two Enquiries 第二章 询盘

Introduction

Lesson Four

（A）An Enquiry for Men's and Ladies' Sports Wear

（B）Reply to the Above

Notes

Exercises

Lesson Five

（A）An Enquiry for Electric Fans

（B）Reply to the Above

Notes

Exercises

Lesson Six

A Specific Enquiry for Children's T-shirts

Notes

Exercises

Chapter Three Offers 第三章 发盘

Introduction

Lesson Seven

（A）A Quotation for Mountain Bikes

（B）Reply to the Above

Notes

Exercises

Lesson Eight

（A）An Offer for Ladies' Shoes

（B）Reply to the Above

Notes

Exercises

Lesson Nine

Sending a Proforma Invoice

Notes

Exercises

Chapter Four Counter Offers 第四章 还盘

Introduction

Lesson Ten

（A）A Firm Counter Offer for Storage Box

（B）Reply to the Above

Notes

Exercises

Lesson Eleven

（A）A Counter Offer for Flash Disk

（B）Reply to the Above

Notes

Exercises

Lesson Twelve

Making a Concession

Notes

Exercises

Chapter Five Orders & Conclusion of Business 第五章 订单和成交

Introduction

Lesson Thirteen

（A）Placing an Order

（B）Reply to the Above

Notes

Exercises

Lesson Fourteen

（A）Placing a Duplicate Order

（B）Reply to the Above

Notes

Exercises

Lesson Fifteen

Sending Countersigned Contract

Notes

Exercises

Chapter Six Payment 第六章 支付

Introduction

Lesson Sixteen

（A）Asking for Easier Payment Terms

（B）Reply to the Above

Notes

Exercises

Supplement A Specimen of a Draft

Lesson Seventeen

（A）Asking for Payment by D/A

（B）ReplytotheAbove

Notes

Exercises

Lesson Eighteen

Arranging Payment by T/T

Notes

Exercises

Chapter Seven Letters of Credit 第七章 信用证

Introduction

Lesson Nineteen

（A）Rushing the Establishment of an L/C

（B）ReplytotheAbove

Notes

Supplement A Specimen of an L/C

Exercises

Lesson Twenty

（A）Making Amendment to an L/C

（B）Reply to the Above

Notes

Exercises

Lesson Twenty-One

Asking for Extension of an L/C

Notes

Exercises

Chapter Eight Shipment 第八章 装运

Introduction

Lesson Twenty-Two

（A）Urging Shipment

（B）Reply to the Above

Notes

Supplement A Specimen of a Bill of Lading

Exercises

Lesson Twenty-Three

（A）Asking for Advancing Shipment

（B）Reply to the Above

Notes

Exercises

Lesson Twenty-Four

Shipping Instructions

Notes

Exercises

Chapter Nine Insurance 第九章 保险

Introduction

Lesson Twenty-Five

（A）Asking Seller to Cover Insurance

（B）Reply to the Above

Notes

Supplement A Specimen of an Insurance Policy

Exercises

Lesson Twenty-Six

（A）Asking for Excessive Insurance

（B）Reply to the Above

Notes

Exercises

Lesson Twenty-Seven

Introduction to Insurance Practice

Notes

Exercise

Chapter Ten Complaints & Claims 第十章 投诉和索赔

Introduction

Lesson Twenty-Eight

（A）Complaint of Wrong Goods Delivered

（B）Reply to the Above

Notes

Exercises

Lesson Twenty-Nine

（A）Claims for Poor-Packing

（B）Reply to the Above

Notes

Exercises

Lesson Thirty

Lodging a Claim for Delay in Shipment

Notes

Exercises

AppendixⅠ Useful Phrases and Expressions 附录一 常用词汇

Appendix Ⅱ The Main Ports in the World 附录二 世界主要港口

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