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Coping with Crisis:A Counsellor's Guide to the Restabilization Process电子书

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作       者:Jim Burtles

出  版  社:Loving Healing Press

出版时间:2007-09-01

字       数:59.4万

所属分类: 进口书 > 外文原版书 > 励志自助/心灵

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In the wake of a catastrophic event, the witness may discover or experience unsettling emotions which can trigger subsequent behaviors. These reactions can lead to a number of consequences, some of which are unproductive. Restabilization is a practical means of addressing these reactions and the resultant issues. It is a four-step process of self-discovery guided, but not led, by a counselor; aimed at restoring someone's confidence and improving their capability to deal with life's problems. The person is encouraged, and enabled, to view the event as a learning experience with an opportunity to improve their performance in relation to unexpected problems. The four stages of the process are described in detail, together with examples of model sessions and rules of engagement which serve to ensure the effectiveness of the process. There are also some Communication Exercises designed to ensure unemotional but sympathetic communication between the counselor and their client. In addition, the Dark Serpent Dilemma and Technique offers a pragmatic way of approaching and solving the problems which life throws at all of us from time to time. Once the concept is understood it can be applied as a way of ensuring the optimum reaction to any significant event or situation. About the Author For several years, Jim Burtles was Principal Consultant with Safetynet PLC, where he taught business executives how to cope with, and plan for, minor emergencies, disasters and absolute catastrophes. Safetynet was a pioneering disaster recovery and business continuity company which specialized in dealing with business emergencies. Such events might range in scale from a faulty air-conditioning system to the aftermath of major earthquakes or terrorist attacks. The original concept of Safetynet was centered on the complex computer-based operations of the modern business. However, experience soon taught Safetynet's founders that the whole of the business environment had to be taken into account. Therefore, personnel problems and many other aspects needed to be taken into consideration. Jim acquired his expertise in disaster recovery and emergency management through direct exposure to dozens of real-life disasters, almost a hundred emergencies and countless problem situations. He also benefited from the indirect experience of many more, gained from talking to, and working with, victims of various crises. In his current role, as a Director of Total Continuity Management, he is now working with senior executives of international corporations and government departments to help them develop complete emergency response plans and processes which include appropriate counseling and training programs to cope with emergency Coping with Crisis is book #5 in the Explorations in Metapsychology Series from Loving Healing Press (www.LovingHealing.com)
目录展开

Title Page

Copyright

Explorations in Metapsychology Series

Acknowledgements

Introduction

Preface

Chapter 1 - Discovery of Emotions

Discovery of Fear

Discovery of Excitement

Discovery of Chaos

Discovery of Capability

Unknowable Numbness

Post-Crisis Exit Effect

Chapter 2 - Crisis Intervention: Returning People to Normal

Restabilization: a post-crisis recovery process

Further Help

The Restabilization Process

The 4 Restabilization Stages

Restabilization - An Overview

Breakthroughs

Chapter 3 - The Process in Detail

The Trigger Event

Session #1 - The Recap Session

Session #2 - The Review Session

Session #3 - The Repair Session

Session #4 - The Reinforcing Session

Chapter 4 - Guidelines for the Counselor

The End Point

Diagnosis

Chapter 5 - The Personal View of Crisis

One-on-One Session Model

Group Session Model

Working with Groups

Reaction Line Plotting

Chapter 6 - Opportunity Meetings

Open Opportunity Meeting

An Opportunity Meeting

Chapter 7 - Essential Counseling Skills

Interpersonal Skills - Communication

The Communication Cycle

Control—or the Cycle of Action

Preparation

Structured Conversation

Conversation Control

Communication Exercises (CEs)

Communication Lag

Session Recovery

Chapter 8 - A Code for Counselors

Chapter 9 - The Dark Serpent Dilemma and Technique

The Dark Serpent Technique (DST)

Dark Serpent Successes

Chapter 10 - Restabilization and CISD: A Brief Comparison

Glossary of Terms

Appendix

Sources of Information and Assistance

Bibliography

Index

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