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Title Page
Copyright
Table of Contents
Author’s note
Getting things done is the way to get on in life
Knowing what things to do
1.1 Check your bank balance of time
1.2 Ask for clear instructions
1.3 See the relevance of the bigger picture
1.4 Identify what’s relevant to you
1.5 Do the ‘right’ things right
1.6 Plan for output, not activity
1.7 DREAM to get more done
1.8 Have a personal vision or mission
1.9 Know WIIFM
1.10 Make ‘to do’ lists
Knowing how to do things
2.1 Decide if ‘how’ is important
2.2 Fit into a bigger process
2.3 Find out how others do it
2.4 Set quality measures
2.5 Know how to KISS
Knowing when to do things
3.1 Prioritize this – or that?
3.2 Look at effort versus pay-off
3.3 Go for quick wins
3.4 Use your body clock
3.5 Schedule your tasks
3.6 Schedule for task dependency
3.7 Schedule for resource dependency
3.8 Schedule for concurrent activity
3.9 Use your waiting time
Working to your plan
4.1 Deal with people distractions
4.2 Deal with other distractions
4.3 Use technology
4.4 Beware the Seven Wastes of Time
4.5 Manage your meetings
4.6 Fight fatigue
4.7 Practise ‘good housekeeping’
4.8 Avoid procrastination
4.9 ‘Sharpen the saw’
Saying “no”
5.1 Don’t say “yes” to every request
5.2 Just say “no”
5.3 Use 5Y questioning
Dealing with problems
6.1 Assess risks sensibly
6.2 Manage risks well
6.3 Define problems
6.4 ‘Appreciate’ problems
6.5 Choose a quick fix, then a long fix
6.6 Find the root cause
6.7 Learn how to improvise
Asking others to do things
7.1 Work to YOUR strengths
7.2 Influence others
7.3 Give good instructions
7.4 Learn the art of delegating
7.5 Use WIIFYs
7.6 Say “thank you”
7.7 Learn from doing
Jargon buster
Further reading
About the Author
About the Publisher
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