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Alpha Dogs
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Take an ordinary business. A bike shop. An auction company. An ice cream parlor. A sock manufacturer. In thoroughly mundane businesses like these, an entrepreneur must outsmart the multitudes of competitors, leap to the head of the pack, and become a dominant Alpha Dog.Exactly how does an everyday company distinguish itself in the marketplace, generate much higher sales than its competitors, and earn the lasting loyalty of customers and employeesIs it cutting-edge productsBrilliant serviceIngenious branding?Donna Fenn, a twenty-year veteran of Inc. magazine, has discovered the people who have the answers. In a personal and probing style, she introduces you to eight Alpha Dogs. These men and women share their solutions and insights on how to rise to the top, despite multiple competitors, from Chinese manufacturers to Wal-Mart.Readers will meet: Chris Zane, an intense, ambitious father of three boys. His Branford, Connecticut, retail bike shop has flourished among Wal-Mart, Sports Authority, and independent bike stores. He's done it by seeking out new markets and perfecting the art of customer service. Deb Weidenhamer, a tough woman in a male-dominated industry who transformed a traditional auction company with cutting-edge technology. While her competitors were still fretting about eBay, she was using the online auction giant as a training ground for her own innovative Web site. Amy Simmons, a former premed student who fell in love with the ice cream business in Boston and then founded her own ice cream parlor in Austin, Texas. With twelve Amy's Ice Creams stores in Austin, Amy's is the Austin hometown favorite, despite her deep-pocketed rivals, Ben Jerry's and Cold Stone Creamery. In accessible, conversational style, Donna Fenn tells each entrepreneur's personal story, shares their winning formulas, and offers nuts-and-bolts advice and practical tips. Alpha Dogs is a lively handbook for every current and aspiring entrepreneur.
The Coming Catholic Church
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Rather than chronicling the well-reported sexual abuse scandal or advocating a particular reform agenda, David Gibson shows how the crisis in the church is unleashing forces that will change American Catholicism forever.
You Can't Win a Fight with Your Client
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In this follow-up to You Can't Win a Fight with Your Boss, Tom Markert returns to provide clever, timeless advice on how to offer exceptional service. The most important ruleYou can't win a fight with your client! As American companies large and small have shifted their focus from manufacturing to providing services, keeping clients satisfied has become critical to the survival of every business. Yet, very few people have mastered the art of managing clients successfully. In You Can't Win a Fight with Your Client, Tom Markert argues that the secret to great service lies in understanding and applying a few fundamentals. In fifty small doses, he provides practical advice on how to manage your relationships with your clients and ensure they receive the kind of service that will keep them coming back for more.A perfect resource for anyone working with clients at any level, You Can't Win a Fight with Your Client is the no-nonsense, straightforward guide to keeping clients happy in today's hypercompetitive and demanding business environment.
Revolt in the Boardroom
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Throughout the 20th century, American corporations were governed by autocratic, almost unaccountable chief executives. Their word was law and the only check on their power was a board of directors composed of their friends and allies.Then, in a stunning reversal, a momentous series of firings deposed the heads of some of the world's best-known companies: AIG, Morgan Stanley, Boeing, Hewlett-Packard and Pfizer, just to name a few. Formerly unchallenged CEOs found themselves under fire, often from their own handpicked boards. The number of deposed executives is astonishing. In 2004, the leaders of 600 companies were asked to leave. That number more than doubled in 2005 and reached 1,400 companies in 2006.Flexing new muscles, directors are assuming new and unfamiliar responsibilities. In Revolt in the Boardroom, Alan Murray reveals the inner workings of the new seat of power. Using the access afforded to him by his influential Wall Street Journal column, Murray tells the story of three seminal board revolts the now-famous Hewlett-Packard drama, the ousting of Boeing's Harry Stonecipher and the end of the reign one of the world's most autocratic executives, Hank Greenberg at AIG.Murray goes further to chart the history of the corporation, the rise of governance and the effects of the new power gained by outside institutions like hedge funds and interest groups. Through it all, Murray shows how the job of chief executive has rapidly and permanently changed. Leaders like A. G. Lafley and Jeff Immelt govern instead of rule, build alliances and support instead of dictating direction and pay careful attention to a broader range of stakeholders than ever before.Revolt in the Boardroom is the first look at the new world of corporate power and the last word on the transformational events of the last two years.
The Best American Crime Writing 2006
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A sterling collection of the year's most shocking, compelling, and gripping writing about real-life crime, the 2006 edition of The Best American Crime Writing offers fascinating vicarious journeys into a world of felons and their felonious acts. This thrilling compendium includes: Jeffrey Toobin's eye-opening exposé in The New Yorker about a famous prosecutor who may have put the wrong man on death row Skip Hollandsworth's amazing but true tale of an old cowboy bank robber who turned out to be a "classic good-hearted Texas woman" Jimmy Breslin's stellar piece about the end of the Mob as we know it
Scientific American's Ask the Experts
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Why is the night sky darkHow do dolphins sleep without drowningWhy do hangovers occurWill time travel ever be a realityWhat makes a knuckleball appear to flutterWhy are craters always round?There's only one source to turn to for the answers to the most puzzling and thought-provoking questions about the world of science: Scientific American. Writing in a fun and accessible style, an esteemed team of scientists and educators will lead you on a wild ride from the far reaches of the universe to the natural world right in your own backyard. Along the way, you'll discover solutions to some of life's quirkiest conundrums, such as why cats purr, how frogs survive winter without freezing, why snowflakes are symmetrical, and much more. Even if you haven't picked up a science book since your school days, these tantalizing Q & A's will shed new light on the world around you, inside you, below you, above you, and beyond!
Friend or Frenemy?
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How do you finally break free from a fair-weather bud who flees the scene as soon as a new guy comes aroundHow do you know which friends make it into your framilyWith tips for making and breaking, maintaining and sustaining your friendships, plus stories from real women, Friend or Frenemyexplores how great friends get us through hard times and dishes out advice about dumping the users, losers, and abusers. In this era of instant communication, relationships are not necessarily easier. Friend or Frenemyalso looks at how texting, MySpacing, and other modes of instant communication are oh-so-convenient but sometimes make it harder to make meaningful connections.With tons of wit and loads of charm, Lavinthal and Rozler are sure to get you thinking about friendship as if for the first time reminding us why our BFFs are often the most important people in our lives.
A Field Guide to Evangelicals and Their Habitat
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They're Going to Heaven . . . and They Know ItAt last, a complete, unsparing guide to evangelical Christians. This hilarious and highly useful manual, written by an insider, illuminates this rapidly growing and unique segment of America and offers a thoroughly entertaining, no-holds-barred, laugh-out-loud survey of evangelical culture. See inside for the scoop on: What Evangelicals Believe -- Plus a Master List of Who Is Going to Hell How to Party Like an Evangelical -- Ambrosia, Li'l Smokies, and Potluck Fever The Diversity of Evangelical Politics -- From Right-Wing to Wacko Evangelical Mating Habits -- The Shocking Truth
The Dictionary of Love
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In its more than three hundred pages, The Dictionary of Love gets to the heart of the matter: To rusticate is to get out of town with one's lover.A ballabust is a controlling wife or girlfriend.Bob Hope had the longest Hollywood marriage.Kinkalicious is your girlfriend in a teddy.Tahiti is an island where lovers do the 'upa'upa. From "afterglow" to "zipper," "Ikea" to "Twister," The Dictionary of Love is chockablock with everything you ever wanted to know about love but couldn't find in your Funk Wagnalls. The book draws from all areas of life: love songs, poems, history, law books, sex manuals, medical and psychology texts, folklore, modern science, cookbooks, classical literature, Internet dating sites, TV shows, and today's slang. What famous people best define loveAccording to The Dictionary of Love, they include Johnny Depp, Angelina Jolie, Bill Clinton, Casanova, Lana Turner, Nefertiti, Zsa Zsa Gabor, Don Quixote, Ben & Jerry even Flipper and Lassie!Included, too, are charts, graphs, and illustrations, plus a G-spot directional map for women to give their boyfriend or lover. An indispensable tool for anyone who is composing a love sonnet, breaking up over e-mail, writing a romance novel, planning a romantic getaway, or just looking for something juicy to whisper in their lover's ear, The Dictionary of Love is a first-of-its-kind compendium of all things amorous.
The Last Night of the Yankee Dynasty
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For six extraordinary years around the turn of the millennium, the Yankees were baseball's unstoppable force, with players such as Paul O'Neill, Derek Jeter, and Mariano Rivera. But for the players and the coaches, baseball Yankees-style was also an almost unbearable pressure cooker of anxiety, expectation, and infighting. With owner George Steinbrenner at the controls, the Yankees money machine spun out of control. In this new edition of The Last Night of the Yankee Dynasty, Buster Olney tracks the Yankees through these exciting and tumultuous seasons, updating his insightful portrait with a new introduction that walks readers through Steinbrenner's departure from power, Joe Torre's departure from the team, the continued failure of the Yankees to succeed in the postseason, and the rise of Hank Steinbrenner. With an insider's familiarity with the game, Olney reveals what may have been an inevitable fall that last night of the Yankee dynasty, and its powerful aftermath.
When Chicago Ruled Baseball
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In 1906 the baseball world saw something that had never been done. Two teams from the same city squared off against each other in a World Series that pitted the heavily favored Cubs of the National League against the hardscrabble American League champion White Sox. Now, more than a century later, noted historian Bernard A. Weisberger tells the tale of a unique time in baseball, a unique time in America, and a time when Chicago was at the center of it all.When Chicago Ruled Baseball brings to life a dazzling epoch in a land of the self-made man where A. G. Spalding helped establish baseball as both a national pastime and a thriving business, where Mordecai Three-Finger Brown overcame a horribly disfiguring injury and pitched his way into the Hall of Fame . . . and Tinkers-to-Evers-to-Chance proved that you could use teamwork to stand out as stars. Weisberger brings to life an unforgettable story of how a city that had rebuilt itself from the ashes of the Great Fire thirty-five years earlier became the focal point of an entire baseball-loving country, and one grand sporting contest staked its claim as one of the most remarkable and electrifying World Series ever to be played. Some images that appeared in the print edition of this book are unavailable in the electronic edition due to rights reasons.
Ladies Listen Up
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You'll never hear the truth from your man, so . . . Ladies Listen Up Diego Christian's trail of deceit follows him all the way to the altar. After ruining the life of the woman he was to marry, he continues to find himself in one casual relationship after another with other men's wives and girlfriends. Through his sex-a-thon he meets a magazine editor who helps him develop his own column—"Ladies Listen Up"—dishing out relationship advice to women. When his behavior finally begins to cost him, Diego has to decide if he can—or wants to—change. Jacob Marsh, a teacher at Lyndon B. Johnson High School, is Diego's best friend. Jacob has always been cool under pressure and is a master manipulator. When he makes a critical mistake with a student who has a crush on him, he soon learns that covering it up may cost him everything he's worked so hard to keep. Through their drama-filled trysts, Diego, Jacob, and others give women the lowdown on the way men work.
Dr. Weinberg's Guide to the Best Health Resources on the Web
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The Internet can be a vast, intimidating place when you're looking for honest, informative medical information. Sure, you can look up thousands of sites on Google at the click of a mouse, but how do you know if the advice on a particular site is good, or, if followed, might actually worsen your conditionNow, Harlan Weinberg, a respected critical care doctor, has taken on the challenge to provide up-to-date, helpful information for patients and their families about the resources available on the Internet, exhaustively researching the Web to provide a directory of the best medical websites. Organized by disease or condition, and covering nearly one hundred afflictions from AIDS/HIV medicine to wound care, he offers an annotated list of sites that are both reliable and easy to understand. With Dr. Weinberg's help, you can navigate the Internet with confidence and get the right advice at the right time.
Government Pirates
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After years of hard work and saving, you finally own a home. But don't get too comfortable. If government officials decide they want your property, they can take it for a wide variety of shady reasons that go far beyond the usual definition of "public purposes." The courts have allowed these injustices to persist. And there is nothing you can do about it not yet.Real estate developer and property rights expert Don Corace offers the first in-depth look at eminent domain abuse and other government regulations that are strangling the rights of property owners across America. Government Pirates is filled with shocking stories of corrupt politicians, activist judges, entrenched bureaucrats, greedy developers, NIMBY (Not-in-My-Backyard) activists, and environmental extremists who conspire to seize property and extort money and land in return for permits. Corace provides the hard facts about individual rights and offers invaluable advice for those whose property may be in danger. It is the one book that every property owner in America has to read.
Word Fugitives
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Despite the many thousands of dictionary words at our disposal, our language can be dismayingly inadequate. How many times have you searched for a word that means just what you want it to but failed to find anything suitable anywhereMost of us, it turns out, lead lives rife with experiences, people, and things that have no names.At least, they lacked names until now. Word Fugitives comes to the rescue, supplying hundreds of inspired words coined or redefined to meet everyday needs. For instance, wouldn't it be handy to have a word for the momentary confusion people experience when they hear a cell phone ringing and wonder whether it's theirs(How about fauxcellarm, phonundrum, or pandephonium?)Or what about a word for offspring who are adults(Try unchildren or offsprung.) Or a word for the irrational fear when you're throwing a party that no one will show up(That might be guestlessness, empty-fest syndrome, or fete-alism.)This mind- and vocabulary-expanding book grew out -- way out -- of Barbara Wallraff's popular column in The Atlantic Monthly. Brimming with irresistible diversions and pop quizzes; illuminated by contributions and commentary from authors, linguists, and leading language authorities; and enlivened by pleas for help from people whose words have yet to be found, Word Fugitives will captivate and inspire anyone who ever struggles to describe the world that he or she, or they, or thon (thonsee page 141) lives in.
Financial Security in Troubled Times
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In troubled times, it is only natural to worry about our financial security. That's why now is the time to act -- to preserve your financial well-being, and that of your family, and to ensure your peace of mind.Financial expert and best-selling author Ric Edelman has written this guide to help all of us quickly safeguard our economic lives. Edelman's eight-point action plan -- actions that you can take right now -- will help you protect yourself and your family, as well as your money, your income, your job, your home, your possessions, and your business. You'll learn how to manage the powerful emotions that can cloud your financial judgment, and find the guidelines you need to make the right investment decisions now that will secure your investments today and prepare you for the future.And because it is more important than ever that we be generous in our charitable giving, you will learn the best ways to give, so you can lend support to all our neighbors who are in such dire need of our help.Financial Security in Troubled Times will help all of us face the future, knowing that our financial house is in order and that we are ready to meet the challenges ahead.
The Geese of Beaver Bog
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When award-winning writer and biologist Bernd Heinrich became the unwitting -- but doting -- foster parent of an adorable gosling named Peep, he was drawn into her world. And so, with a scientist's training and a nature lover's boundless enthusiasm, he set out to understand the travails and triumphs of the Canada geese living in the beaver bog adjacent to his home. In The Geese of Beaver Bog, Heinrich takes his readers through mud, icy waters, and overgrown sedge hummocks to unravel the mysteries behind heated battles, suspicious nest raids, jealous outbursts, and more. With deft insight and infectious good humor, he sheds light on how geese live and why they behave as they do. Far from staid or predictable, the lives of geese are packed with adventure and full of surprises. Illustrated throughout with Heinrich's trademark sketches and featuring beautiful four-color photographs, The Geese of Beaver Bog is part love story, part science experiment, and wholly delightful.
Got What It Takes?
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Beyond talent, what factors have determined and defined the careers of well-known individualsTrainingRisk-takingLuckEmmy Award-winning interviewer Bill Boggs shares success secrets he uncovered in candid conversations with 44 leaders in entertainment and the arts, sports, fashion, the business world, and more, including: Mark Burnett, Craig Newmark (Craigslist.com), Matt Lauer, Anna Quindlen, Rene Zellweger, Sir Richard Branson, Bobby Flay, Brooke Shields, Diane von Furstenberg, Norman Lear, Donald Trump, and Joe Torre, among others. They reveal crucial influences, how they deal with adversity and stress, and the choices they made that helped them to prevail in their careers and in their lives. This is an inside view of what makes the most successful people tick and a lessons-in-life career guide from accomplished stars at the top of their game.
Using Terri
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The Terri Schiavo case was a key battle in a larger political struggle over abortion, stem-cell research, physician-assisted suicide, gay rights, and the appointment of federal judges. The religious Right chose to make it a national spectacle because they thought they could win. They were wrong. But there are many more battles to come. Jon Eisenberg, who served as one of the lead attorneys on Michael Schiavo's side, exposes the religious Right's strategies and follows the money trail to reveal how they are organized, who is funding the movement, and where we can expect future legal maneuvers to combat the American traditions of autonomy and freedom.Jon Eisenberg has experienced the family struggle of removing a feeding tube from a loved one and witnessed firsthand the Florida drama that will continue to have national legal and political consequences for years to come. What tactics can we expect to see in courtrooms and state legislatures all across this country in the days aheadWho is behind the funding and what do they hope to accomplish and whenWhat are the religious and bioethical issues that are at the center of these debates and how will they affect future legal battlesUsing Terri gives us a behind-the-scenes look at what happened -- and what's coming.
To Have and To Hold
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From the author of The Monogamy Myth, an essential guide written specifically for married couples to strengthen their relationship and prevent affairs.Based on Peggy Vaughan's 30 years of work with married couples and the issue of affairs, this new handbook challenges the assumption that monogamy can be taken for granted, and provides the tools for building a strong marriage and preventing affairs.Explaining the need to focus on preventing affairs before there is any threat to a marriage, she draws on her survey of 755 people regarding their beliefs to present "What Won't Work" and "What Will Work" to prevent affairs.Throughout To Have and to Hold, Vaughan details specific strategies and techniques, emphasizing that: Relying on attitudes and beliefs is not sufficient to maintain a monogamous relationship over a lifetime. Focusing on actions and behaviors is far more significant to strengthen a relationship. Responsible honesty is the single most important factor in preventing affairs. Everybody (society as a whole) plays a role in supporting couples' efforts to maintain monogamy. Parents have a special responsibility to break the pattern for future generations. Four appendices present Vaughan's survey questionnaire along with detailed breakdowns of responses.
Amarillo Slim's Play Poker to Win
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In this new and completely revised edition, the first reigning World Series of Poker Champion gets down and dirty about how to win big. It's not just about cards. It's about the people who hold them, so you'll need to be a master of human nature.Who better to teach you than American folk hero and gambling legend Amarillo SlimGet his first-hand secrets on everything from counting cards to judging opponents, the laws of probability, betting, bluffing, when to drop, and when to pick up your chips and head home.
