This book is written in an easy-to-read style, with a strong emphasis on real-world, practical examples. Step-by-step explanations are provided for performing important administration tasks. If you are Cisco Unified Communications administrators or engineers looking forward for advanced recipes to perform important administration tasks, then this is the best guide for you. This book assumes familiarity with the basics of Cisco’s Unified Communications Manager architecture.

“Oracle JDeveloper 11gR2 Cookbook” is a practical cookbook which goes beyond the basics with immediately applicable recipes for building ADF applications at an intermediate-to-advanced level. If you are a JavaEE developer who wants to go beyond the basics of building ADF applications with Oracle JDeveloper 11gR2 and get hands on with practical recipes, this book is for you. You should be comfortable with general Java development principles, the JDeveloper IDE, and ADF basics

comprehensive guide from Oracle experts, that will act as your single point of reference for building an Oracle BI 12c system that turns data in actionable insight. About This Book ?Come, start your first Oracle Business intelligence system and excel in BI with this exhaustive guide ?An all-encompassing guide for your Oracle business intelligence needs ?Learn from the self-paced professional guidance and implement Oracle business intelligence using this easy-to-follow guide by our experts Who This Book Is For If your job includes working on data, improving the financial or operational performance of your organization or you are a consultant for the above, then this book is for you. If you have been placed on a business intelligence project, then this book is for you. If you are the Project Manager, Business Analyst or Data Scientist then this book is for you. If you are an end user of Oracle Business Intelligence, then this book is for you too. Having a basic understanding of databases and the use of Business Intelligence is expected, but no knowledge of Oracle BI is required. What You Will Learn ?Install OBIEE in Windows, including how to create the underlying Weblogic Application server and the required database ?Build the BI system repository, the vital engine connecting your data to the front end of Oracle BI ?Develop effective analysis, draw out meaning from the data, and present it to end users on interactive dashboards ?Build pixel-perfect, printable reports using the embedded BI Publisher feature ?Build agents for actionable insight and enable your users to act on Business Intelligence at their desktop or

Drive value and insight by developing business critical applications with QlikView 12 About This Book ? Develop your own scalable and maintainable QlikView applications ? Learn time-saving techniques for making your QlikView development more efficient ? A one-stop guide to developing BI applications with QlikView Who This Book Is For This book is for anyone interested in working with QlikView or who has attended QlikView Developer training. The book caters for all QlikView developers, beginners and experts alike, and anyone who wants to improve their QlikView skills. What You Will Learn ? Understand important changes made in QlikView 12 ? Learn the techniques and best practices to transform data in QlikView via *s ? Load data from disparate sources to build an associative Data Model ? Build robust data models and overcome common modeling challenges ? Designing data visualization objects to present performance measures with charts and tables ? Learn to use dimensions and expressions in QlikView objects ? Utilize QlikView's built-in aggregation functions to achieve complex calculations ? Create Point In Time reporting and achieving complex calculations using Set Analysis ? Create a consistent and interactive user interface ? Ensure your QlikView applications and data are protected ? Optimize the QlikView Data Model ? Constructing a data architecture that supports scalable QlikView deployments ? Learn time-saving techniques for making your QlikView development more efficient In Detail QlikView is one of the most flexible and powerful Business Intelligence platforms around. If you want to build data into your organization, build it around QlikView. Don't get caught in the gap between data and knowledge – find out how QlikView can help you unlock insights and data potential with ease. Whether you're new to QlikView or want to get up to speed with the features and functionality of QlikView, this book starts at a basic level and delves more deeply to demonstrate how to make QlikView work for you, and make it meet the needs of your organization. Using a real-world use-case to highlight the extensive impact of effective business analytics, this book might well be your silver bullet for success. A superb hands-on guide to get you started by exploring the fundamentals of QlikView before learning how to successfully implement it, technically and strategically. You'll learn valuable tips, tricks, and insightful information on loading different types of data into QlikView, and how to model it effectively. You will also learn how to write useful *s for QlikView to handle potentially complex data transformations in a way that is simple and elegant. From ensuring consistency and clarity in your data models, to techniques for managing expressions using variables, this book makes sure that your QlikView projects are organized in a way that's most productive for you and key stakeholders. Style and approach This book will help you learn QlikView Development from a basic to a practitioner level using a step-by-step approach. It is smartly built around a practical case study – HighCloud Airlines – to help you gain an in-depth understanding of how to build applications for Business Intelligence using QlikView.

This cookbook has recipes written in a simple, easy to understand format, with lots of screenshots and insightful tips and hints. If you are a DB2 Database Administrator who wants to understand and get hands on with the underlying aspects of database administration, then this book is for you. This book assumes that you have a basic understanding of DB2 database concepts.

If you wish to develop your practical skills with JIRA in order to install, use, and manage your projects, then this is the perfect book for you. You need to be familiar with software project management and basic computer operations, specifically the system on which you will use JIRA.

This book is packed with real word examples. Each major certification topic is covered in a separate chapter, which helps to make understanding of concepts easier. At the end of each chapter, you will find a variety of practice questions to strengthen and test your learning. If you are a beginner to intermediate level Cognos TM1 developer looking to add an important IBM certification to your resume but don’t know where to start, this book is for you!

This is a practical cookbook with intermediate-advanced recipes for SPSS Modeler data analysts. It is loaded with step-by-step examples explaining the process followed by the experts.If you have had some hands-on experience with IBM SPSS Modeler and now want to go deeper and take more control over your data mining process, this is the guide for you. It is ideal for practitioners who want to break into advanced analytics.

The cult Swedish graphic novel that inspired the critically acclaimed Lukas Moodysson film We Are the Best! Coco, Klara and Mathilda have known each other since primary school, where they met in folk dancing class. Now they’re almost teenagers, and their anarchist ideals and dreams of forming a world-beating punk band set them apart from the other girls at school. They can’t play any instruments, practice with pillows and pans, and keep getting told that punk is dead. But they’re not going to let any of those things get in their way… Published in English for the first time, Never Goodnight is a hilarious and life-affirming memoir which will remind you that all you need in life is your best friends, a can of hairspray and three guitar chords.

Gain comprehensive insight into WPF mechanics and capabilities. About This Book ? Gain a strong foundation in WPF features and patterns ? Leverage the MVVM pattern to build decoupled, maintainable apps ? Increase efficiency through Performance tuning and UI automation Who This Book Is For The book is intended for developers who are relatively new to WPF (Windows Presentation Foundation), or those who have been working with WPF for some time, but want to get a deeper understanding of its foundation and concepts to gain practical knowledge. Basic knowledge of C# and Visual Studio is assumed. What You Will Learn ? Understand the fundamentals of WPF ? Explore the major controls and manage element layout ? Implement data binding ? Create custom elements that lead to a particular implementation path ? Customize controls, styles, and templates in XAML ? Leverage the MVVM pattern to maintain a clean and reusable structure in your code ? Master practical animations ? Integrate WCF services in a WPF application ? Implement WPFs support for debugging and asynchronous operations In Detail Windows Presentation Foundation (WPF) is Microsoft's development tool for building rich Windows client user experiences that incorporate UIs, media, and documents. With the updates in .NET 4.7, Visual Studio 2017, C# 7, and .NET Standard 2.0, WPF has taken giant strides and is now easier than ever for developers to use. If you want to get an in-depth view of WPF mechanics and capabilities, then this book is for you. The book begins by teaching you about the fundamentals of WPF and then quickly shows you the standard controls and the layout options. It teaches you about data bindings and how to utilize resources and the MVVM pattern to maintain a clean and reusable structure in your code. After this, you will explore the animation capabilities of WPF and see how they integrate with other mechanisms. Towards the end of the book, you will learn about WCF services and explore WPF's support for debugging and asynchronous operations. By the end of the book, you will have a deep understanding of WPF and will know how to build resilient applications. Style and approach This book takes a recipe-based approach to teaching you how to create fault-tolerant WPF applications.

Enhance and secure your datacenter with the newest Microsoft server platform Key Features * Develop necessary skills to design and implement Microsoft Server 2019 in enterprise environment * Provide support to your medium to large enterprise and leverage your experience in administering Microsoft Server 2019 * Effectively administering Windows server 2019 with the help of practical examples Book Description Mastering Windows Server 2019 – Second Edition covers all of the essential information needed to implement and utilize this latest-and-greatest platform as the core of your data center computing needs. You will begin by installing and managing Windows Server 2019, and by clearing up common points of confusion surrounding the versions and licensing of this new product. Centralized management, monitoring, and configuration of servers is key to an efficient IT department, and you will discover multiple methods for quickly managing all of your servers from a single pane of glass. To this end, you will spend time inside Server Manager, PowerShell, and even the new Windows Admin Center, formerly known as Project Honolulu. Even though this book is focused on Windows Server 2019 LTSC, we will still discuss containers and Nano Server, which are more commonly related to the SAC channel of the server platform, for a well-rounded exposition of all aspects of using Windows Server in your environment. We also discuss the various remote access technologies available in this operating system, as well as guidelines for virtualizing your data center with Hyper-V. By the end of this book, you will have all the ammunition required to start planning for, implementing, and managing Windows. What you will learn * Work with the updated Windows Server 2019 interface, including Server Core and Windows Admin Center * Secure your network and data with new technologies in Windows Server 2019 * Learn about containers and understand the appropriate situations to use Nano Server * Discover new ways to integrate your data center with Microsoft Azure * Harden your Windows Servers to help keep the bad guys out * Virtualize your data center with Hyper-V Who this book is for If you are a System Administrator or an IT professional interested in designing and deploying Windows Server 2019 then this book is for you. Previous experience of Windows Server operating systems and familiarity with networking concepts is required.

Automate Windows server tasks with the powerful features of the PowerShell Language Key Features * Leverage PowerShell to automate complex Windows server tasks * Master new features such as DevOps, and containers, and speed up their performance using PowerShell * Improve PowerShell's usability, and control and manage Windows-based environments by working through exciting recipes Book Description Windows Server 2019 represents the latest version of Microsoft’s flagship server operating system. It also comes with PowerShell Version 5.1 and has a number of additional features that IT pros find useful. The book helps the reader learn how to use PowerShell and manage core roles, features, and services of Windows Server 2019. You will begin with creating a PowerShell Administrative Environment that has updated versions of PowerShell and the Windows Management Framework, updated versions of the .NET Framework, and third-party modules. Next, you will learn to use PowerShell to set up and configure Windows Server 2019 networking and also managing objects in the AD environment. You will also learn to set up a host to utilize containers and how to deploy containers. You will also be implementing different mechanisms for achieving desired state configuration along with getting well versed with Azure infrastructure and how to setup Virtual Machines, web sites, and shared files on Azure. Finally, you will be using some powerful tools you can use to diagnose and resolve issues with Windows Server 2019. By the end of the book, you will learn a lot of trips and tricks to automate your windows environment with PowerShell What you will learn * Perform key admin tasks on Windows Server 2019 * Employing best practices for writing PowerShell scripts and configuring Windows Server 2019 * Use the .NET Framework to achieve administrative scripting * Set up VMs, websites, and shared files on Azure * Report system performance using built-in cmdlets and WMI to obtain single measurements * Know the tools you can use to diagnose and resolve issues with Windows Server Who this book is for If you are a systems administrator, engineer, or an architect working with Windows Server 2016 interested in upgrading to Windows Server 2019 and automating tasks with PowerShell, then this book is for you. A basic knowledge of PowerShell is expected.

Start empowering users and protecting corporate data, while managing identities and access with Microsoft Azure in different environments Key Features * Understand how to identify and manage business drivers during transitions * Explore Microsoft Identity and Access Management as a Service (IDaaS) solution * Over 40 playbooks to support your learning process with practical guidelines Book Description Microsoft Azure and its Identity and access management are at the heart of Microsoft's software as service products, including Office 365, Dynamics CRM, and Enterprise Mobility Management. It is crucial to master Microsoft Azure in order to be able to work with the Microsoft Cloud effectively. You’ll begin by identifying the benefits of Microsoft Azure in the field of identity and access management. Working through the functionality of identity and access management as a service, you will get a full overview of the Microsoft strategy. Understanding identity synchronization will help you to provide a well-managed identity. Project scenarios and examples will enable you to understand, troubleshoot, and develop on essential authentication protocols and publishing scenarios. Finally, you will acquire a thorough understanding of Microsoft Information protection technologies. What you will learn * Apply technical descriptions to your business needs and deployments * Manage cloud-only, simple, and complex hybrid environments * Apply correct and efficient monitoring and identity protection strategies * Design and deploy custom Identity and access management solutions * Build a complete identity and access management life cycle * Understand authentication and application publishing mechanisms * Use and understand the most crucial identity synchronization scenarios * Implement a suitable information protection strategy Who this book is for This book is a perfect companion for developers, cyber security specialists, system and security engineers, IT consultants/architects, and system administrators who are looking for perfectly up–to-date hybrid and cloud-only scenarios. You should have some understanding of security solutions, Active Directory, access privileges/rights, and authentication methods. Programming knowledge is not required but can be helpful for using PowerShell or working with APIs to customize your solutions.

Discover advanced virtualization techniques and strategies to deliver centralized desktop and application services Key Features * Leverage advanced desktop virtualization techniques and strategies to transform your organization * Build better virtualized services for your users with VMware Horizon 7.8 * Develop and deploy end-to-end virtualized solutions Book Description Desktop virtualization can be tough, but VMware Horizon 7.8 changes all that. With a rich and adaptive UX, improved security,and a range of useful features for storage and networking optimization, there's plenty to love. But to properly fall in love with it, you need to know how to use it, and that means venturing deeper into the software and taking advantage of its extensive range of features, many of which are underused and underpromoted. This guide will take you through everything you need to know to not only successfully virtualize your desktop infrastructure, but also to maintain and optimize it to keep all your users happy. We'll show you how to assess and analyze your infrastructure, and how to use that analysis to design a solution that meets your organizational and user needs. Once you've done that, you'll find out how to build your virtualized environment, before deploying your virtualized solution. But more than that,we'll also make sure you know everything you need to know about the full range of features on offer, including the mobile cloud, so that you can use them to take full control of your virtualized infrastructure. What you will learn * Successfully configure Horizon 7.8 for the needs of your users * Deliver virtual desktops, session-based desktops, and hosted applications * Become familiar with how to develop, and deploy, a complete, end-to-end solution * Discover how to optimize desktop OS images for virtual desktops * Build, optimize, and tune desktop operating systems to deliver a superior end user experience * Explore the Horizon 7.8 infrastructure so that you can take full advantage of it Who this book is for This book is ideal for system admins, and solution architects interested in gaining hands-on experience with virtualization. It will take you to an advanced level, but at a pace that ensures you are always solving real-world problems. Some experience in desktop management using Windows and Microsoft Office (and familiarity with Active Directory, SQL, Windows Remote Desktop Session Hosting, and VMware vSphere technology) is necessary.

Design a virtualized data center with VMware vSphere 6.7 Key Features * Get the first book on the market that helps you design a virtualized data center with VMware vSphere 6.7 * Learn how to create professional vSphere design documentation to ensure a successful implementation * A practical guide that will help you apply infrastructure design principles to vSphere design Book Description VMware is the industry leader in data center virtualization. The vSphere 6.x suite of products provides a robust and resilient platform to virtualize server and application workloads. This book uses proven infrastructure design principles and applies them to VMware vSphere 6.7 virtual data center design through short and focused recipes on each design aspect. The second edition of this book focused on vSphere 6.0. vSphere features released since then necessitate an updated design guide, which includes recipes for upgrading to 6.7, vCenter HA; operational improvements; cutting-edge, high-performance storage access such as RDMA and Pmem; security features such as encrypted vMotion and VM-level encryption; Proactive HA; HA Orchestrated Restart; Predictive DRS; and more. By the end of the book, you will be able to achieve enhanced compute, storage, network, and management capabilities for your virtual data center. What you will learn * Identify key factors related to a vSphere design * Mitigate security risks and meet compliance requirements in a vSphere design * Create a vSphere conceptual design by identifying technical and business requirements * Design for performance, availability, recoverability, manageability, and security * Map the logical resource design into the physical vSphere design * Create professional vSphere design documentation Who this book is for If you are an administrator or consultant interested in designing virtualized data center environments using VMware vSphere 6.x (or previous versions of vSphere and the supporting components), this book is for you.

If you are a Python programmer who wants to get started with performing data analysis using pandas and Python, this is the book for you. Some experience with statistical analysis would be helpful but is not mandatory.

Master the advanced concepts of PL/SQL for professional-level certification and learn the new capabilities of Oracle Database 12cAbout This BookLearn advanced application development features of Oracle Database 12c and prepare for the 1Z0-146 examinationBuild robust and secure applications in Oracle PL/SQL using the best practicesPacked with feature demonstrations and illustrations that will help you learn and understand the enhanced capabilities of Oracle Database 12cWho This Book Is ForThis book is for Oracle developers responsible for database management. Readers are expected to have basic knowledge of Oracle Database and the fundamentals of PL/SQL programming. Certification aspirants can use this book to prepare for 1Z0-146 examination in order to be an Oracle Certified Professional in Advanced PL/SQL.What You Will LearnLearn and understand the key SQL and PL/SQL features of Oracle Database 12cUnderstand the new Multitenant architecture and Database In-Memory option of Oracle Database 12cKnow more about the advanced concepts of the Oracle PL/SQL language such as external procedures, securing data using Virtual Private Database (VPD), SecureFiles, and PL/SQL code tracing and profilingImplement Virtual Private Databases to prevent unauthorized data accessTrace, analyze, profile, and debug PL/SQL code while developing database applicationsIntegrate the new application development features of Oracle Database 12c with the current conceptsDiscover techniques to analyze and maintain PL/SQL codeGet acquainted with the best practices of writing PL/SQL code and develop secure applicationsIn DetailOracle Database is one of the most popular databases and allows users to make efficient use of their resources and to enhance service levels while reducing the IT costs incurred. Oracle Database is sometimes compared with Microsoft SQL Server, however, Oracle Database clearly supersedes SQL server in terms of high availability and addressing planned and unplanned downtime. Oracle PL/SQL provides a rich platform for application developers to code and build scalable database applications and introduces multiple new features and enhancements to improve development experience.Advanced Oracle PL/SQL Developer's Guide, Second Edition is a handy technical reference for seasoned professionals in the database development space. This book starts with a refresher of fundamental concepts of PL/SQL, such as anonymous block, subprograms, and exceptions, and prepares you for the upcoming advanced concepts. The next chapter introduces you to the new features of Oracle Database 12c, not limited to PL/SQL. In this chapter, you will understand some of the most talked about features such as Multitenant and Database In-Memory. Moving forward, each chapter introduces advanced concepts with the help of demonstrations, and provides you with the latest update from Oracle Database 12c context. This helps you to visualize the pre- and post-applications of a feature over the database releases. By the end of this book, you will have become an expert in PL/SQL programming and will be able to implement advanced concepts of PL/SQL for efficient management of Oracle Database.Style and approach The book follows the structure of the Oracle Certification examination but doesn't restrict itself to the exam objectives. Advanced concepts have been explained in an easy-to-understand style, supported with feature demonstrations and case illustrations.

Employ the most advanced pentesting techniques and tools to build highly-secured systems and environments About This Book Learn how to build your own pentesting lab environment to practice advanced techniques Customize your own *s, and learn methods to exploit 32-bit and 64-bit programs Explore a vast variety of stealth techniques to bypass a number of protections when penetration testing Who This Book Is For This book is for anyone who wants to improve their skills in penetration testing. As it follows a step-by-step approach, anyone from a novice to an experienced security tester can learn effective techniques to deal with highly secured environments. Whether you are brand new or a seasoned expert, this book will provide you with the skills you need to successfully create, customize, and plan an advanced penetration test. What You Will Learn A step-by-step methodology to identify and penetrate secured environments Get to know the process to test network services across enterprise architecture when defences are in place Grasp different web application testing methods and how to identify web application protections that are deployed Understand a variety of concepts to exploit software Gain proven post-exploitation techniques to exfiltrate data from the target Get to grips with various stealth techniques to remain undetected and defeat the latest defences Be the first to find out the latest methods to bypass firewalls Follow proven approaches to record and save the data from tests for analysis In Detail The defences continue to improve and become more and more common, but this book will provide you with a number or proven techniques to defeat the latest defences on the networks. The methods and techniques contained will provide you with a powerful arsenal of best practices to increase your penetration testing successes. The processes and methodology will provide you techniques that will enable you to be successful, and the step by step instructions of information gathering and intelligence will allow you to gather the required information on the targets you are testing. The exploitation and post-exploitation sections will supply you with the tools you would need to go as far as the scope of work will allow you. The challenges at the end of each chapter are designed to challenge you and provide real-world situations that will hone and perfect your penetration testing skills. You will start with a review of several well respected penetration testing methodologies, and following this you will learn a step-by-step methodology of professional security testing, including stealth, methods of evasion, and obfuscation to perform your tests and not be detected! The final challenge will allow you to create your own complex layered architecture with defences and protections in place, and provide the ultimate testing range for you to practice the methods shown throughout the book. The challenge is as close to an actual penetration test assignment as you can get! Style and approach The book follows the standard penetration testing stages from start to finish with step-by-step examples. The book thoroughly covers penetration test expectations, proper scoping and planning, as well as enumeration and foot printing

Design and code your own 2D and 3D games efficiently using OpenGL and C++ About This Book Create 2D and 3D games completely, through a series of end-to-end game projects Learn to render high performance 2D and 3D graphics using OpenGL Implement a rudimentary game engine using step-by-step code Who This Book Is For If you are a prospective game developer with some experience using C++, then this book is for you. Both prospective and experienced game programmers will find nuggets of wisdom and practical advice as they learn to code two full games using OpenGL, C++, and a host of related tools. What You Will Learn Set up your development environment in Visual Studio using OpenGL Use 2D and 3D coordinate systems Implement an input system to handle the mouse and the keyboard Create a state machine to handle complex changes in the game Load, display, and manipulate both 2D and 3D graphics Implement collision detection and basic physics Discover the key components needed to complete a polished game Handle audio files and implement sound effects and music In Detail OpenGL is one of the most popular rendering SDKs used to develop games. OpenGL has been used to create everything from 3D masterpieces running on desktop computers to 2D puzzles running on mobile devices. You will learn to apply both 2D and 3D technologies to bring your game idea to life. There is a lot more to making a game than just drawing pictures and that is where this book is unique! It provides a complete tutorial on designing and coding games from the setup of the development environment to final credits screen, through the creation of a 2D and 3D game. The book starts off by showing you how to set up a development environment using Visual Studio, and create a code framework for your game. It then walks you through creation of two games–a 2D platform game called Roboracer 2D and a 3D first-person space shooter game–using OpenGL to render both 2D and 3D graphics using a 2D coordinate system. You'll create sprite classes, render sprites and animation, and navigate and control the characters. You will also learn how to implement input, use audio, and code basic collision and physics systems. From setting up the development environment to creating the final credits screen, the book will take you through the complete journey of creating a game engine that you can extend to create your own games. Style and approach An easy-to-follow guide full of code examples to illustrate every concept and help you build a 2D and 3D game from scratch, while learning the key tools that surround a typical OpenGL project.

Sauté your way through more than 100 hands-on recipes designed to prepare any server administrator to work with Windows Server 2016 About This Book Get the first book on the market to unleash the power of Windows Server 2016, which improves the lives of thousands of enterprise users Be the first to leverage the advent of Containers and Nano Server on Windows Server 2016, which utilizes the resources efficiently and increases productivity. This practical, recipe-based approach helps you to delivering global-scale cloud services into your infrastructure using Windows Server 2016 Who This Book Is For This book is for system administrators and IT professionals with experience in Windows Server 2012 R2 environments who are looking to acquire the skills and knowledge necessary to manage and maintain the core infrastructure required for a Windows Server 2016 environment. What You Will Learn Build the infrastructure required for a successful Windows network Navigate the new Server 2016 interface efficiently Implement solid networking and security practices into your Windows Server environment Design your own PKI and start issuing certificates today Explore the brand-new Nano Server functionality Enable nested virtualization on Hyper-V and Server Connect your remote laptops back to the corporate network using Microsoft's own remote access technologies, including DirectAccess Provide a centralized point for users to access applications and data by configuring Remote Desktop Services Compose optimal Group Policies Facilitate task automation with PowerShell 5.0 *ing In Detail This hands-on Cookbook is stuffed full of practical recipes that will help you handle the essential administrative tasks in Windows Server 2016. You’ll start by familiarizing yourself with the look and feel of Windows Server 2016, and will then learn how to navigate through some daily tasks using the graphical interface. You will see how to compose optimal Group Policies and facilitate task automation with PowerShell 5.0 *ing. We will also take a look at the functions available to provide remote network access to your traveling users, and explore the much anticipated Nano Server and Hyper-V built-in integration support that is brand new in Windows Server 2016. By the end of this book, you will know how to take your Windows Server 2016-powered server and turn it into any common infrastructure role that might be required in your company. Style and approach The book follows a recipe-based approach that starts with an introduction and the installation of Windows Server 2016, then dives into the powerful features, and then ends with the concept of security.

Discover over 100 practical recipes to help you master the art of IT service management for your organization About This Book Unleash the capabilities of Microsoft System Center 2016 Service Manager Master the skills of configuring, deploying, managing, and troubleshooting your Service Manager 2016 This book contains practical recipes that leverage the key and newly added features and functionalities of Microsoft System Center 2016 Service Manager Who This Book Is For This book will be useful to IT professionals including SCSM administrators who want to configure and administer System Center Service Manager 2016 and understand how to solve specific problems and scenarios that arise. It will also be useful to users of Service Manager 2012 who want to learn about the new features and capabilities of the Service Manager 2016 release. It will be ideal if you have Service Manager experience as well as experience with other System Center products. What You Will Learn See a practical implementation of the ITSM framework and processes based on ITIL Deploy and configure the new Service Manager HTML5 Self-Service Portal along with Service Catalog design and configuration Get to know about Incident, Problem, and Change Management processes and configuration Get to grips with performing advanced personalization in Service Manager Discover how to set up and use automation with and within Service Manager 2016 Work with Service Manager Data Warehouse Find out what Security Roles are and how to implement them Learn how to upgrade from SCSM 2012 R2 to SCSM 2016 In Detail System Center Service Manager (SCSM) is an integrated platform that offers a simplified data center management experience by implementing best practices such as Incident Management, Service Request, and Change Control to achieve efficient service delivery across your organization. This book provides you with real-world recipes that can be used immediately and will show you how to configure and administer SCSM 2016. You’ll also find out how to solve particular problems and scenarios to take this tool further. You’ll start with recipes on implementing ITSM frameworks and processes and configuring Service Level Agreements (SLAs). Then, you'll work through deploying and configuring the HTML5 Self-Service Portal, configuring Incident and Problem Management, and designing and configuring Change and Release Management. You'll also learn about security roles and overall Microsoft SCSM 2016 administration. Toward the end of the book, we’ll look at advanced topics, such as presenting the wealth of information stored within the Service Manager Data Warehouse, standardizing SCSM deployments, and implementing automation. Style and approach This book will enlighten you on Microsoft System Center 2016 Service Manager through recipes that can be implemented directly in any enterprise. You can read the book from start to end if you’re a beginner, or just open up any chapter and start following the recipes as a reference for advanced users. This book consists of a pool of step-by-step recipes on how to perform activities in Service Manager.