This book is written in a friendly and practical style with numerous tutorials centred on common as well as atypical Hyper-V cluster designs. This book also features a sample cluster design throughout to help you learn how to design a Hyper-V in a real-world scenario.Microsoft Hyper-V Cluster Design is perfect for the systems administrator who has a good understanding of Windows Server in an Active Directory domain and is ready to expand into a highly available virtualized environment. It only expects that you will be familiar with basic hypervisor terminology.

The book follows a tutorial-based approach, covering all the best practices for backup and recovery. The book starts by introducing readers to the world of backup and recovery, then moves on to teach them the new features offered by Oracle 12c. The book is full of useful tips and best practices that are essential for any DBA to perform backup and recovery operations in an organization.This book is designed for Oracle DBAs and system administrators. The reader will have a basic working experience of administering Oracle databases. This book is designed for Oracle DBAs and system administrators.This book will become a reference guide and will also help you to learn some new skills, and give you some new ideas you never knew about, helping you to easily find the solution to some of the most well-known problems you could encounter as DBAs.

Leverage Scala and Machine Learning to study and construct systems that can learn from data About This Book ? Explore a broad variety of data processing, machine learning, and genetic algorithms through diagrams, mathematical formulation, and updated source code in Scala ? Take your expertise in Scala programming to the next level by creating and customizing AI applications ? Experiment with different techniques and evaluate their benefits and limitations using real-world applications in a tutorial style Who This Book Is For If you’re a data scientist or a data analyst with a fundamental knowledge of Scala who wants to learn and implement various Machine learning techniques, this book is for you. All you need is a good understanding of the Scala programming language, a basic knowledge of statistics, a keen interest in Big Data processing, and this book! What You Will Learn ? Build dynamic workflows for scientific computing ? Leverage open source libraries to extract patterns from time series ? Write your own classification, clustering, or evolutionary algorithm ? Perform relative performance tuning and evaluation of Spark ? Master probabilistic models for sequential data ? Experiment with advanced techniques such as regularization and kernelization ? Dive into neural networks and some deep learning architecture ? Apply some basic multiarm-bandit algorithms ? Solve big data problems with Scala parallel collections, Akka actors, and Apache Spark clusters ? Apply key learning strategies to a technical analysis of financial markets In Detail The discovery of information through data clustering and classification is becoming a key differentiator for competitive organizations. Machine learning applications are everywhere, from self-driving cars, engineering design, logistics, manufacturing, and trading strategies, to detection of genetic anomalies. The book is your one stop guide that introduces you to the functional capabilities of the Scala programming language that are critical to the creation of machine learning algorithms such as dependency injection and implicits. You start by learning data preprocessing and filtering techniques. Following this, you'll move on to unsupervised learning techniques such as clustering and dimension reduction, followed by probabilistic graphical models such as Na?ve Bayes, hidden Markov models and Monte Carlo inference. Further, it covers the discriminative algorithms such as linear, logistic regression with regularization, kernelization, support vector machines, neural networks, and deep learning. You’ll move on to evolutionary computing, multibandit algorithms, and reinforcement learning. Finally, the book includes a comprehensive overview of parallel computing in Scala and Akka followed by a de*ion of Apache Spark and its ML library. With updated codes based on the latest version of Scala and comprehensive examples, this book will ensure that you have more than just a solid fundamental knowledge in machine learning with Scala. Style and approach This book is designed as a tutorial with hands-on exercises using technical analysis of financial markets and corporate data. The approach of each chapter is such that it allows you to understand key concepts easily.

Harness the power of Dynamics 365 Operations and discover all you need to implement it About This Book ? Master all the necessary tools and resources to evaluate Dynamics 365 for Operations, implement it, and proactively maintain it. ? Troubleshoot your problems effectively with your Dynamics 365 partner ? Learn about architecture, deployment choices, integration, configuration and data migration, development, testing, reporting and BI, support, upgrading, and more. Who This Book Is For This book is for technology leaders, project managers solution architects, and consultants who are planning to implement, are in the process of implementing, or are currently upgrading to Dynamics 365 for Operations. This book will help you effectively learn and implement Dynamics 365 for Operations. What You Will Learn ? Learn about Microsoft Dynamics 365, it's offerings, plans and details of Finance and Operations, Enterprise edition ? Understand the methodology and the tool, architecture, and deployment options ? Effectively plan and manage configurations and data migration, functional design, and technical design ? Understand integration frameworks, development concepts, best practices, and recommendations while developing new solutions ? Learn how to leverage intelligence and analytics through Power BI, machine learning, IOT, and Cortana intelligence ? Master testing, training, going live, upgrading, and how to get support during and after the implementation In Detail Microsoft Dynamics 365 for Finance and Operations, Enterprise edition, is a modern, cloud-first, mobile-first, ERP solution suitable for medium and large enterprise customers. This book will guide you through the entire life cycle of a implementation, helping you avoid common pitfalls while increasing your efficiency and effectiveness at every stage of the project. Starting with the foundations, the book introduces the Microsoft Dynamics 365 offerings, plans, and products. You will be taken through the various methodologies, architectures, and deployments so you can select, implement, and maintain Microsoft Dynamics 365 for Finance and Operations, Enterprise edition. You will delve in-depth into the various phases of implementation: project management, analysis, configuration, data migration, design, development, using Power BI, machine learning, Cortana analytics for intelligence, testing, training, and finally deployment, support cycles, and upgrading. This book focuses on providing you with information about the product and the various concepts and tools, along with real-life examples from the field and guidance that will empower you to execute and implement Dynamics 365 for Finance and Operations, Enterprise edition. Style and approach This book is a step-by-step guide focusing on implementing Dynamics 365 Operations solutions for your organization.

Deliver applications to virtual desktop environments in seconds and at scale with the click of a button About This Book Learn how can you deliver a great user experience and drive down storage and management costs Discover hidden gems to deliver applications to virtual desktop environments in seconds This book will help you fully utilize the true potential of VMware App Volumes and design and build a complete production environment Who This Book Is For This book is for administrators and IT teams who would like to take full advantage of App Volumes to deal with application workloads. It will also be useful for virtualization professionals and teams who are working on VDI deployments and VMware end user computing solutions. What You Will Learn Find out how the VMware App Volumes solution can enhance the management and delivery of applications in your desktop environment Design a real-life App Volumes solution using best practices and following the recommended sizing guides Install, configure, and deploy App Volumes so it is ready to start delivering applications Create and prepare applications ready to be delivered to end users Discover how App Volumes can enhance other desktop solutions by looking at how it integrates with VMware Horizon View, VMware ThinApp, RDSH, and Citrix XenDesktop/XenApp Understand how to configure the advanced options within App Volumes In Detail App Volumes provides a virtualized, real-time application delivery engine for virtual desktop infrastructure and is designed to enable VDI deployments to ensure greater flexibility, agility, and cost reduction. This book starts with an in-depth overview of the architecture and components used to design an optimized solution. We then show you how to install and configure App Volumes for different use cases such as VMware View integration, using VMware ThinApp, Citrix XenApp, and more. Throughout the chapters, we provide hints, tips, and tricks as well as best practices. By the end of the book, you will have built a working App Volumes environment and acquired the skills to build and run a production environment. Style and approach This book comprises of the theoretical explanations that will help you perform a complete App Volumes deployment through step-by-step instructions

Master SDDC Operations with proven best practices About This Book Understand the drawbacks of the traditional paradigm and management that make operations difficult in SDDC Master performance and capacity management in Software-Defined Data Center Operationalize performance and capacity monitoring with proven dashboards Who This Book Is For This book is primarily for any system administrator or cloud infrastructure specialist who is interested in performance management and capacity management using VMware technologies. This book will also help IT professionals whose area of responsibility is not VMware, but who work with the VMware team. You can be Windows, Linux, Storage, or Network team; or application architects. Note that prior exposure to the VMware platform of data-center and cloud-based solutions is expected. What You Will Learn Simplify the task of performance and capacity management Master the counters in vCenter and vRealize Operations and understand their dependency on one another Educate your peers and management on SDDC Operations Complete your SDDC monitoring to include non-VMware components Perform SDDC performance troubleshooting Explore real-life examples of how super metric and advanced dashboards Introduce and implement a Performance SLA Accomplish your Capacity Management by taking into service tiering and performance SLA In Detail Performance management and capacity management are the two top-most issues faced by enterprise IT when doing virtualization. Until the first edition of the book, there was no in-depth coverage on the topic to tackle the issues systematically. The second edition expands the first edition, with added information and reorganizing the book into three logical parts. The first part provides the technical foundation of SDDC Management. It explains the difference between a software-defined data center and a classic physical data center, and how it impacts both architecture and operations. From this strategic view, it zooms into the most common challenges—performance management and capacity management. It introduces a new concept called Performance SLA and also a new way of doing capacity management. The next part provides the actual solution that you can implement in your environment. It puts the theories together and provides real-life examples created together with customers. It provides the reasons behind each dashboard, so that you get the understanding on why it is required and what problem it solves. The last part acts as a reference section. It provides a complete reference to vSphere and vRealize Operations counters, explaining their dependencies and providing practical guidance on the values you should expect in a healthy environment. Style and approach This book covers the complex topic of managing performance and capacity in an easy-to-follow style. It relates real-world scenarios to topics in order to help you implement the book’s teachings on the go.

A step-by-step guide for planning and carrying out your Microsoft Dynamics GP 2013 implementation. Detailed de*ions and illustrations of setup screens and practical examples and advice are included for the Dynamics GP system and core modules.If you are a new or existing Microsoft Dynamics GP consultant or an end user who wants to implement, install, and set up core modules of Dynamics GP 2013, then this book is for you. A basic understanding of business management systems and either Dynamics GP or a similar application is recommended.

Software Development on the SAP HANA Platform is a general tutorial guide to SAP HANA.This book is written for beginners to the SAP HANA platform. No knowledge of SAP HANA is necessary to start using this book.

This book distils the hands-on approach of the training courses into a concise, practical book. The emphasis is on getting up and running fast and discovering the scope and power of Alfresco 4 incrementally through practical examples. Though this book is not a developer guide, various examples in the book will help developers to extend Alfresco functionality and to integrate Alfresco with external systems.This book is designed for experienced users, business owners, or system administrators who want to install and use Alfresco in their teams or businesses. Because Alfresco is free, many teams can install and experiment with its ECM features without any upfront cost, often without management approval. You need to have a degree of technical confidence, but you do not require specialist system admin or developer skills to get a basic system up and running.Though this book is not a developer guide, various examples in the book will help you to extend Alfresco functionality and to integrate Alfresco with external systems.

Using real-world examples and hands-on tasks, Oracle Data Guard 11gR2 Administration Beginner's Guide will give you a solid foundation in Oracle Data Guard. It has been designed to teach you everything you need to know to successfully create and operate Data Guard environments with maximum flexibility, compatibility, and effectiveness. If you are an Oracle database administrator who wants to configure and administer Data Guard configurations, then "Oracle Data Guard 11gR2 Administration Beginner's Guide" is for you. With a basic understanding of Oracle database administration, you’ll be able to easily follow the book.

This is a Cookbook with recipes aimed at all levels with lots of practical walkthroughs for virtualization techniques.This book is great for Dynamics CRM 2011 professionals who have a beginner level understanding of the system and are looking to get a good grounding in how to deploy, maintain, configure, and customize a Dynamics CRM 2011 application efficiently. It’s assumed that the reader has a basic level understanding of IT infrastructure topologies along with functional knowledge of Dynamics CRM 2011 Sales, Marketing, and Services modules.

Microsoft Dynamics GP 2013 Cookbook is a highly practical beginner to intermediate Cookbook to improve your efficiency and master your use of Microsoft Dynamics GP 2013. All the recipes are time-proven; real-world tested, and designed to be used immediately.If you’re a Dynamics GP partner or Dynamics GP user, primarily focused on delivering application optimizations, then "Microsoft Dynamics GP 2013 Cookbook" is for you.This book assumes that you have a basic knowledge of Microsoft Dynamics GP, a basic understanding of business management systems, and some exposure to Microsoft SQL Server.

A practical guide to creating and managing reports as well as identifying the most appropriate reporting tool for any reporting challenge, this book employs real-life, step-by-step examples in a part tutorial, part reference manner.If you are a Microsoft Dynamics GP developer, consultant or power user who wants to create and manage reports, then "Microsoft Dynamics GP 2013 Reporting, Second Edition" is for you. A working knowledge of Microsoft Dynamics GP is required. A basic understanding of business management systems and reporting applications such as Microsoft Excel and SQL Reporting Services is highly recommended.

A homogenous guide integrating the features of JSF 2.x (2.0, 2.1 and 2.2), following a “learning through examples” paradigm with its main focus on the advanced concepts of JSF. If you are a web developer who uses JSF, this is the book for you. Catering to an intermediate-advanced audience, the book assumes you have fundamental knowledge of JSF. It is intended for the developer who wants to improve their skills with the combined power of JSF 2.0, 2.1, and 2.2.

This book is a step-by-step guide packed with recipes that cover architecture design and planning. The book is also full of deployment tips, techniques, and solutions. If you are a solutions architect, technical consultant, administrator, or any other virtualization enthusiast who needs to use Microsoft System Center Virtual Machine Manager in a real-world environment, then this is the book for you. We assume that you have previous experience with Windows 2012 R2 and Hyper-V.

"Customer Success with Microsft Dynamics Sure Step" is a focused tutorial of Microsoft Dynamics solution envisioning and delivery, rather than a stepbystep guide into project management. It will equip you with the tactics required to plan, align, and orchestrate your solution selling activities, as well as help you to be efficient, proactive, goal driven, and flexible in your Microsoft Dynamics engagements. If you are involved in one or more of the roles stated below, then this book is for you: ?If you are a Project Manager, Engagement Manager, Solution Architect, or Consultant involved in delivering Microsoft Dynamics solutions, this book will teach you how you can improve the quality of your implementation with a consistent, repeatable process. ?If you are a Customer Project Manager, Subject Matter Expert, Key User, or End User involved in selecting the right business solution for your organization and delivering the Microsoft Dynamics solution, this book will help you determine how the method facilitates the delivery of a solution that is aligned to your vision. ?If you are a Sales Executive, Services Sales Executive, Technical Sales Specialist, PreSales Consultant, or Engagement Manager involved in the sales of Microsoft Dynamics solutions, this book will help you to understand how you can accelerate your sales cycle and bring it to a close. ?If you are the Customer Decision Maker, CxO, Buyer, or Project Manager who participates in the selection process for your business solution needs, this book will show you how to determine how this process can help your due diligence exercise and set the stage for a quality implementation of the solution. ?If you are a Change Management expert, this book will enable you to learn how you can help the customer manage organizational change during the business solution delivery process, and/or help solution providers adopt a process for selling and delivering solutions.

Over 150 real-world recipes to simplify database management, automate repetitive tasks, and enhance your productivity About This Book This book helps you build a strong foundation to get you comfortable using PowerShell with SQL Server, empowering you to create more complex *s for your day-to-day job The book provides numerous guidelines, tips, and explanations on how and when to use PowerShell cmdlets, WMI, SMO, .NET classes, or other components It offers easy-to-follow, practical recipes to help you get the most out of SQL Server and PowerShell Who This Book Is For If you are a SQL Server database professional (DBA, developer, or BI developer) who wants to use PowerShell to automate, integrate, and simplify database tasks, this books is for you. Prior knowledge of *ing would be helpful, but it is not necessary. What You Will Learn Explore database objects and execute queries on multiple servers Manage and monitor the running of SQL Server services and accounts Back up and restore databases Create an inventory of database properties and server configuration settings Maintain permissions and security for users Work with CLR assemblies, XML, and BLOB objects in SQL Manage and deploy SSIS packages and SSRS reports In Detail PowerShell can be leveraged when automating and streamlining SQL Server tasks. PowerShell comes with a rich set of cmdlets, and integrates tightly with the .NET framework. Its *ing capabilities are robust and flexible, allowing you to simplify automation and integration across different Microsoft applications and components. The book starts with an introduction to the new features in SQL Server 2014 and PowerShell v5 and the installation of SQL Server. You will learn about basic SQL Server administration tasks and then get to know about some security-related topics such as the authentication mode and assigning permissions. Moving on, you will explore different methods to back up and restore your databases and perform advanced administration tasks such as working with Policies, Filetables, and SQL audits. The next part of the book covers more advanced HADR tasks such as log shipping and data mirroring, and then shows you how to develop your server to work with BLOB, XML, and JSON. Following on from that, you will learn about SQL Server's BI stack, which includes SSRS reports, the SSIS package, and the SSAS cmdlet and database. Snippets not specific to SQL Server will help you perform tasks quickly on SQL servers. Towards the end of the book, you will find some useful information, which includes a PowerShell tutorial for novice users, some commonly-used PowerShell and SQL Server syntax, and a few online resources. Finally, you will create your own SQL Server Sandbox VMs. All these concepts will help you to efficiently manage your administration tasks. Style and approach SQL Server 2014 with PowerShell v5 Cookbook is an example-focused book that provides step-by-step instructions on how to accomplish specific SQL Server tasks using PowerShell. Each recipe is followed by an analysis of the steps or design decisions taken and additional information about the task at hand. Working *s are provided for all examples so that you can dive in right away. You can read this book sequentially by chapter or you can pick and choose which topics you need right away.

Delve into the SAP Data Services environment to efficiently prepare, implement, and develop ETL processes About This Book Install and configure the SAP Data Services environment Develop ETL techniques in the Data Services environment Implement real-life examples of Data Services uses through step-by-step instructions to perform specific ETL development tasks Who This Book Is For This book is for IT technical engineers who want to get familiar with the EIM solutions provided by SAP for ETL development and data quality management. The book requires familiarity with basic programming concepts and basic knowledge of the SQL language. What You Will Learn Install, configure, and administer the SAP Data Services components Run through the ETL design basics Maximize the performance of your ETL with the advanced patterns in Data Services Extract methods from various databases and systems Get familiar with the transformation methods available in SAP Data Services Load methods into various databases and systems Code with the Data Services *ing language Validate and cleanse your data, applying the Data quality methods of the Information Steward In Detail Want to cost effectively deliver trusted information to all of your crucial business functionsSAP Data Services delivers one enterprise-class solution for data integration, data quality, data profiling, and text data processing. It boosts productivity with a single solution for data quality and data integration. SAP Data Services also enables you to move, improve, govern, and unlock big data. This book will lead you through the SAP Data Services environment to efficiently develop ETL processes. To begin with, you’ll learn to install, configure, and prepare the ETL development environment. You will get familiarized with the concepts of developing ETL processes with SAP Data Services. Starting from smallest unit of work- the data flow, the chapters will lead you to the highest organizational unit—the Data Services job, revealing the advanced techniques of ETL design.You will learn to import XML files by creating and implementing real-time jobs. It will then guide you through the ETL development patterns that enable the most effective performance when extracting, transforming, and loading data. You will also find out how to create validation functions and transforms.Finally, the book will show you the benefits of data quality management with the help of another SAP solution—Information Steward.Style and approach This book is an easy-to-follow guide with step-by-step instructions to perform specific ETL development tasks.

Over 30 recipes to automate your mission-critical tasks using the new and powerful Microsoft System Center 2016 Orchestrator About This Book ? Create powerful runbooks for the entire System Center 2016 product line ? Explore System Center 2016 Orchestrator to manage and automate your datacenter ? A recipe-based guide to using SCO efficiently Who This Book Is For If you are a system administrator and want to simplify the process of automating system administration tasks using System Center Orchestrator 2016 then this book is for you. A basic knowledge of SCO is expected What You Will Learn ? Create Runbooks for IT Service Management processes ? Design and create Runbooks for System Center Confguration Manager and Virtual Machine Manager ? Set up System Center Orchestrator, making it highly available ? Create branching, looping, and child Runbooks to completely master System Center 2016 Orchestrator ? Implement a security model for your System Center Orchestrator deployment and to execute Runbooks ? Manage and automate your Datacenter with powerful Runbooks ? Automate your System Center environment In Detail With Microsoft System Center 2016 Orchestrator Cookbook, you will start by learning how to efficiently install and secure System Center Orchestrator. You will then learn how you can create configuration files for SCO 2016. After initial installation and configuration, you will soon be planning and creating functional and fault-tolerant System Center runbooks to automate daily tasks and routine operations. Next you will delve into runbooks; you will learn how to create powerful and advanced runbooks such as Building your Runbook without a Dead End. You will also learn to create simple and advanced runbooks for your daily tasks. Towards the end of the book, you will learn to use SCO for other interesting tasks and also learn to maintain and perform SCO health checks. By the end of the book, you will be able to automate your administrative tasks successfully with SCO. Style and approach This book is written in a practical, cookbook style with numerous chapters and recipes focusing on creating runbooks to automate mission-critical and everyday administration tasks.

Become a master at managing enterprise identity infrastructure by leveraging Active Directory About This Book ? Manage your Active Directory services for Windows Server 2016 effectively ? Automate administrative tasks in Active Directory using PowerShell ? Manage your organization's network with ease Who This Book Is For If you are an Active Directory administrator, system administrator, or network professional who has basic knowledge of Active Directory and are looking to gain expertise in this topic, this is the book for you. What You Will Learn ? Explore the new features in Active Directory Domain Service 2016 ? Automate AD tasks with PowerShell ? Get to know the advanced functionalities of the schema ? Learn about Flexible Single Master Operation (FSMO) roles and their placement ? Install and migrate Active directory from older versions to Active Directory 2016 ? Manage Active Directory objects using different tools and techniques ? Manage users, groups, and devices effectively ? Design your OU structure in the best way ? Audit and monitor Active Directory ? Integrate Azure with Active Directory for a hybrid setup In Detail Active Directory is a centralized and standardized system that automates networked management of user data, security, and distributed resources and enables interoperation with other directories. If you are aware of Active Directory basics and want to gain expertise in it, this book is perfect for you. We will quickly go through the architecture and fundamentals of Active Directory and then dive deep into the core components, such as forests, domains, sites, trust relationships, OU, objects, attributes, DNS, and replication. We will then move on to AD schemas, global catalogs, LDAP, RODC, RMS, certificate authorities, group policies, and security best practices, which will help you gain a better understanding of objects and components and how they can be used effectively. We will also cover AD Domain Services and Federation Services for Windows Server 2016 and all their new features. Last but not least, you will learn how to manage your identity infrastructure for a hybrid-cloud setup. All this will help you design, plan, deploy, manage operations on, and troubleshoot your enterprise identity infrastructure in a secure, effective manner. Furthermore, I will guide you through automating administrative tasks using PowerShell cmdlets. Toward the end of the book, we will cover best practices and troubleshooting techniques that can be used to improve security and performance in an identity infrastructure. Style and approach This step-by-step guide will help you master the core functionalities of Active Directory services using Microsoft Server 2016 and PowerShell, with real-world best practices at the end.

Learn how to successfully administer, build, and manage Salesforce CRM and Salesforce mobile solutions using real-world and best practice techniques About This Book See the latest best practice Salesforce administration principles, gain real-world advice, and understand critical design considerations to set up and customize Salesforce CRM This is a pragmatic guide to the key functions of customizing and setting up the application for enterprise security, user and data management, process automation, analytics, and mobile features Step-by-step navigation and de*ions of the features of Salesforce CRM platform and clear guidance on the customization and administration of the application Identify what is covered to create your own improved study guide for the certified administrator examination Who This Book Is For This book is for administrators who want to develop and strengthen their Salesforce CRM skills in the areas of configuration and system management. Whether you are a new administrator or a more experienced professional, this book will enhance your knowledge and understanding of the features of Salesforce CRM. What You Will Learn Manage and administer user records and password policies Configure and control the various organization-wide user interface features in Salesforce CRM Set up and maintain users, profiles, and permission sets and administer appropriate security and login access mechanisms Apply organization security Understand the capabilities of the Salesforce CRM sharing model Create, delete, and customize fields, page layout, and list views for custom and standard objects Find out how Apex and Visualforce coding can be used in Salesforce CRM Implement the mechanisms for data management Discover the tools to import, update, transfer, and mass delete data In Detail Salesforce CRM’s Winter ’17 release offers a host of new features for CRM designed to transform your sales and marketing requirements. With this comprehensive guide to implementing Salesforce CRM, administrators of all levels can easily acquire deep knowledge of the platform. The book begins by guiding you through setting up users and the security settings and then progresses to configuration, data management, and data analytics. We swiftly move on to the setting up of organization wide features that affect the look and feel of the application. Process automation and approval mechanisms are covered next, along with the functional areas of Sales Cloud, Service Cloud, Marketing Cloud, and Salesforce Chatter. This book details Salesforce CRM system administration in a practical way and is an invaluable reference for both new administrators and experienced professionals. At the end of the book, techniques to further enhance the system and improve the return on investment Salesforce mobile apps and mobile administration are covered, along with Salesforce Adoption Manager. Every chapter is complete with a section containing example questions of the type that you might encounter in the certification examination. Style and approach This book takes a straightforward, no-nonsense approach to working with the Salesforce CRM platform. Filled with examples and use cases, the book presents the facts along with seasoned advice and real-world examples to ensure you have all the resources you need to become a more informed Salesforce Administrator.