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Reengineering Management
￥90.77
The co-author of the monumental bestseller Reengineering the Corporation continues the reengineering revolution with another national bestseller that has already sold more than 165,000 copies in hardcoverReengineering Management is a brilliant, practical and much needed book on the most powerful management idea of the decade. Reengineering changing the traditional and outdated organization, processes and culture of a company is corporate America's greatest challenge today.In Reengineering Management, Champy examines the far-reaching changes managers must make for themselves and their companies to succeed in an era of unprecedented competition. Through his extensive consulting and research work, he shows how reengineering succeeds only when managers reinvent their own jobs and managerial styles. Otherwise, the ultra-efficient and effective reengineered processes for acquiring and serving customers, filling orders, bringing new concepts to market and other key business activities eventually fall apart.Champy illustrates this new management agenda through first-hand experiences of managers of reengineered operations at Federal Express, Wisconsin Electric, CIGNA Health Care, Hewlett-Packard, AT&T Universal Card Services and other companies. Champy shows how they are mastering the managerial challenges of reengineering, and as a result are making their organizations exciting and competitive. As more and more organizations reengineer, the experiences of these managers will become an insiders' guide to managerial life in the company of the future.Reengineering Management picks up where Reengineering the Corporation left off by exploring the managerial implications of the reengineered workplace. As reengineering becomes critical to all organizations, Reengineering Management will be the road map for managerial success in the future. It is, indeed, the manifesto for the next managerial revolution.
Faint Echoes, Distant Stars
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Our neighboring planets may have the answer to this question. Scientists have already identified ice caps on Mars and what appear to be enormous oceans underneath the ice of Jupiter's moons. The atmosphere on Venus appeared harsh and insupportable of life, composed of a toxic atmosphere and oceans of acid -- until scientists concluded that Earth's atmosphere was eerily similar billions of years ago.An extraterrestrial colony, in some form, may already exist, just awaiting discovery.But the greatest impediment to such an important scientific discovery may not be technological, but political. No scientific endeavor can be launched without a budget, and matters of money are within the arena of politicians. Dr. Ben Bova explores some of the key players and the arguments waged in a debate of both scientific and cultural priorities, showing the emotions, the controversy, and the egos involved in arguably the most important scientific pursuit ever begun.
Assisted Loving
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What would you do if your eighty-year-old father dragged you into his hell-bent hunt for new loveBob Morris, a seriously single son, tells you all about it in this warm, witty, and wacky chronicle of a year of dating dangerously.A few months after the death of his wife, Joe Morris, an affable, eccentric, bridge-obsessed octogenarian, starts flapping about for a replacement. If he can get a new hip, he figures, why not a new wifeAt first, his son Bob is appalled, but suspicion quickly turns to enthusiasm as he finds himself trolling the personals, screening prospects, and offering etiquette tips, chaperoning services, and post-date assessments to his needy father.Bob hopes that Joe will find a well-heeled lady or at least one who is very patient to get him out of his hair. But soon they discover that finding a new mate will not be as easy as they think: one date is too morose, another too liberal; one's a three-timer, another just needs an escort until Mr. Right comes along. Dad persists and son assists. Am I pimping for my fatherhe begins to wonder. Meanwhile, Bob suffers similar frustrations; trying to find love isn't easy in a big-city market that has little use for a middle-aged gay man with an attitude and a paunch. But with the encouragement of his father (his biggest fan and the world's "most democratic Republican") he prevails. In the end, this memoir becomes a twin love story and a soulful lesson about giving and receiving affection with an open heart.With wicked humor and a dollop of compassion, Bob Morris gleefully explores the impact of senior parents on their boomer kids and the perils of dating at any age.
Wisdom 2.0
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Technology is not the answer. It is also not the problem. What matters insteadAwareness, Engagement, and Wisdom.Wisdom 2.0 addresses the challenge of our age:to not only live connected to one another through technology,but to do so in ways that are beneficial, effective, and useful.
Present at the Future
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Veteran NPR science correspondent and award-winning radio and TV journalist Ira Flatow's enthusiasm for all things science has made him a beloved on-air journalist. For more than thirty-five years, Flatow has interviewed the top scientists and researchers on many NPR and PBS programs, including his popular Science Friday spot on Talk of the Nation. In Present at the Future, he shares the groundbreaking revelations from those conversations, including the latest on nanotechnology, space travel, global warming, alternative energies, stem cell research, and using the universe as a super super computer. Flatow also further explores his favorite topic of the science of everyday life with explanations on why the shower curtain sticks to you, the real story of why airplanes fly, and much more.From dark matter and the human consciousness to the surprising number of scientists who believe in a Creator, Present at the Future reveals the mysteries of science, nature, and technology that shape our lives.
Punching In
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During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store.In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best.
The Backwash Squeeze and Other Improbable Feats
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There is one card game that towers above all others as the most intelligent, intricate, and psychologically absorbing ever to be invented. It has a rich history. It's played and loved by some of the world's most famous and influential people. And it's not the one that's currently on television twenty-four hours a day.In 1925 Harold Stirling Vanderbilt invented modern bridge, and a national craze was born. In the 1930s, bridge was even bigger than baseball. Its devotees would eventually include the Marx Brothers, George Burns, Wilt Chamberlain, Mahatma Gandhi, Winston Churchill, and Gen. Dwight D. Eisenhower, who played to unwind before the Normandy invasion. Today bridge players number about twenty-five million in the U.S. alone; current celebrity addicts include Warren Buffett (who goes by the online handle "T-Bone"), Bill Gates, Hugh Hefner, Sting, a sitting Supreme Court justice, and the guys from Radiohead.In this spirited homage, Edward McPherson recounts the history of the game while attempting to master its deep mysteries in time to compete at the North American Bridge Championships in Chicago. Barely able to shuffle cards let alone play bridge, he sets out to discover why the game became and remains such a popular pastime, stopping in Dallas, Kansas City, Gatlinburg, Gettysburg, Las Vegas, and London. He focuses on a handful of professionals and eager but fumbling amateurs, and the characters he meets convince him that in a game that pits mind against mind, close attention to the cards often reveals much about those sitting at the table. He attempts to learn from bridge's devoted fans from white-haired grannies and international playboys to teenage pros and billionaires how its legacy can be preserved for future generations. And along the way, he picks up a playing partner of his own: Tina, a New York octogenarian with sharp card skills and energy to burn.Insightful, funny, and steeped in respect for bridge, The Backwash Squeeze and Other Improbable Feats is an affectionate view of a grand game by an outsider trying to make his way into the inner circle.
A Train in Winter
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They were teachers, students, chemists, writers, and housewives--a singer at the Paris Opera, a midwife, a dental surgeon. They distributed anti-Nazi leaflets, printed subversive newspapers, hid resisters, spirited Jews to safety, transported weapons, and conveyed clandestine messages. The youngest was a schoolgirl of fifteen who scrawled ''V'' for victory on the walls of her lycee; the eldest, a farmer's wife in her sixties who harbored escaped Allied airmen. Strangers to each other, hailing from villages and cities from across France, these brave women were united in hatred and defiance of their Nazi occupiers. Eventually the Gestapo hunted down 230 of these women and imprisoned them in a fort outside Paris. Separated from home and loved ones, these disparate individuals turned to one another, their common experience conquering divisions of age, education, profession, and class as they found solace and strength in their deep affection and camaraderie. In January 1943, they were sent to their final destination: Auschwitz. Only forty-nine would return to France. A Train in Winter draws on interviews with these women and their families; German, French, and Polish archives; and World War II resistance organization documents to uncover a dark chapter of history that offers an inspiring portrait of ordinary people, of bravery and survival, and of the remarkable, enduring power of female friendship.
I'm Ok, You're Ok
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Transactional Analysis delineates three observable ego-states (Parent, Adult, and Child) as the basis for the content and quality of interpersonal communication. "Happy childhood" notwithstanding, says Harris, most of us are living out the Not ok feelings of a defenseless child, dependent on ok others (parents) for stroking and caring. At some stage early in our lives we adopt a "position" about ourselves and others that determines how we feel about everything we do. And for a huge portion of the population, that position is "I'm Not OK -- You're OK." This negative "life position," shared by successful and unsuccessful people alike, contaminates our rational Adult capabilities, leaving us vulnerable to inappropriate emotional reactions of our Child and uncritically learned behavior programmed into our Parent. By exploring the structure of our personalities and understanding old decisions, Harris believes we can find the freedom to change our lives.
The Right to Try
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Why should you need the government’s permission to save your own lifeJenn McNary’s two sons, Max and Austin, were diagnosed with Duchenne muscular dystrophy—a fatal disorder that leads to muscle degeneration and eventually death. In a cruel and unnecessary twist, Max received access to a clinical trial; Austin didn’t. As a result, Max was able to get out of his wheelchair and play on his school soccer team while Austin continued to deteriorate until he could not even feed himself. The FDA takes as long as fifteen years to approve a new drug, demanding near-absolute proof of effectiveness before allowing commercial distribution. But this ignores the urgent plight of millions of terminally ill Americans who have run out of approved options—and are running out of time. These patients are not looking for a 100 percent guarantee that a treatment will work for them. They are looking for a fighting chance. Why can’t they have that chanceWhy don’t they have the right to try . . . the right to save their own livesAuthor and activist Darcy Olsen, president of the Goldwater Institute, tells the remarkable story behind the Right to Try movement, the national campaign to give dying Americans access to cutting-edge treatments that are under study but still years away from receiving the FDA’s green light. The men, women, and children featured in these pages are our own family members, friends, and neighbors. Their heartbreaking, triumphant, and inspirational stories prove the necessity for Right to Try laws. Because everyone deserves the Right to Try.
Smash Cut
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Brad Gooch, the author of the acclaimed City Poet, returns with a searing memoir of life in 1980s New York City. Brad Gooch arrived in New York in the 1970s, eager for artistic and personal freedom. Smash Cut is his bold and intimate memoir of this exhilarating time and place, complete with its cast of wild bohemians, celebrities, and budding artists, such as Robert Mapplethorpe, William Burroughs, and Madonna. At its center is his love affair with film director Howard Brookner, recreated from fragments of memory and a crosshatch of conflicting emotions, from innocent romance to bleak despair. Gooch and Brookner’s intense relationship is challenged by sex and drugs, and by a culture of extreme experimentation. As both men try to reconcile love and fidelity with the irresistible desire to sample the legendary abandon of the era, they live together and apart. Gooch works briefly as a model in Milan, then returns to the city and discovers his vocation as a writer. Brookner falls ill with a mysterious virus that soon has a terrifying name: AIDS. And the story, and life in the city, is suddenly overshadowed by this new plague that will ravage a generation and transform the creative world. Gooch charts the progress of Brookner through his illness, and writes unforgettably about endings: of a great talent, a passionate love affair, and an incandescent era. Beautifully written, full of rich detail and poignant reflection, recalling a city and particular period and group of friends with affection and clarity, Smash Cut is an extraordinary memoir and an exquisite unflinching account of an epoch.
Damn Yankees
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Everyone has an opinion about the Yankees. More than an opinion in most cases, but an opinion at the very least. From the IntroductionLove them or hate them, the New York Yankees have been an American institution for nearly a century. With their rich history and colorful cast of characters, the Yankees never fail to inspire or provoke. In this exciting compendium, some of today's most acclaimed writers including Pete Dexter, Colum McCann, Roy Blount Jr., Dan Barry, Jane Leavy, Charles P. Pierce, J. R. Moehringer, Daniel Okrent, Frank DeFord, Bill James, and many more step up to the plate to take their cuts. The result is a collection of original essays as idiosyncratic and expansive as the team that has inspired them: ruminations on Babe Ruth's gravestone, Derek Jeter's swing, and the upper-deck vantage of the Oldest Living Yankee; dual allegiances; mortal rivalries; and every other subject that spans from the hilarious (the Yankee wife-swap of the '70s) to the sublime (the grace of Catfish Hunter).Superbly written, deeply insightful, and full of both passion and humor, Damn Yankees is a completely fresh look at baseball's most enduring franchise by a Murderers' Row of writers as stacked as that of the 1927 Yanks.
Lying in Weight
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A girl with an eating disorder grows up. And then whatIn this groundbreaking book, science journalist Trisha Gura explodes the myth that those who suffer from eating disorders, including anorexia nervosa and bulimia nervosa, are primarily teenage girls. In truth, twenty-five to thirty million American women twenty-five and older suffer from serious food issues, from obsessions with calorie counting to compulsions to starve then overeat. These diseases often linger from adolescence or emerge anew in the lives of adult women in ways that we are only now starting to recognize.Drawing on her own experience with anorexia, as well as the most up-to-date research and extensive interviews with clinicians and sufferers, Gura presents a startling, timely, and imperative investigation of eating disorders "all grown up," and offers hope through understanding.
The Digital Mom Handbook
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From the founders of ClassyMommy.com and MomGenerations.com comes the ultimate guide to helping moms build successful careers at home by doing what they already do online just better.To work or not to work it's the toughest question for most mothers today. But Audrey McClelland and Colleen Padilla have found the coveted middle ground, creating successful careers from home via the Internet. They've literally Skyped, blogged, vlogged, tweeted, and Facebooked their way to the top and in this eye-opening book they show other moms how to find success through these seven basic steps: 1. Find your passion. 2. Hang a digital shingle and start typing. 3. Find your tribe. 4. Make opportunity knock and learn how to answer that door. 5. Manage the Benjamins. 6. Don't forget the children! 7. Live happily ever after by living your values.
Postcards from Cookie
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"There are moments in life that you envision. Winning the lottery. Meeting the love of your life. Cradling your newborn child for the first time. And, if you're adopted, discovering your birth parents. I had occasionally dared to imagine this moment. But I'd never imagined it would be like this."Award-winning journalist Caroline Clarke was born in an era when adoptions were shameful and secret and sealed. Her story begins with a happy childhood in the Bronx, as the only child of educators, both with strong ties to their large West Indian families. She never had any desire to know her birth parents until her thirties when some health questions led her to contact Spence-Chapin Family Services. The adoption agency's response sparked a series of stunning discoveries. Caroline knew her biological family and had so for more than twenty years. Her birth mother, nicknamed "Cookie," was the eldest sister of one of her dearest college friends; thus, Caroline's girlfriend was actually her aunt. Moreover, the family was a prominent one, storied in old Hollywood and known throughout the world for not just one but two generations of musical greatness, including the famous singer Natalie Cole and her iconic father, Nat King Cole, whose music had actually filled Caroline's life as she was growing up. Cookie was his first child.And so Caroline's story begins again. Drawing on details provided by the agency and on her own investigative skills, she embarks on a life-changing relationship with Cookie that stretches from coast to coast, forged through e-mails, phone calls, and hundreds of postcards. The constancy, volume, and intimacy of their steady correspondence fills the days and distance between them, even as the two remain respectful of Caroline's connection with her devoted parents.Through messages squeezed onto three-inch open-faced squares, they share confidences, take risks, unite their families, and ultimately build a bond like no other. Postcards from Cookie is a story about family. It's about loss, reconciliation, and w one woman's acceptance of the secrets and lies she discovers about the people who have most shaped her life. An uplifting modern-day fairytale, this extraordinary story just happens to be true.
An Appetite for Wonder
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With the 2006 publication of The God Delusion, the name Richard Dawkins became a byword for ruthless skepticism and brilliant, impassioned, articulate, impolite debate (San Francisco Chronicle). his first memoir offers a more personal view.His first book, The Selfish Gene, caused a seismic shift in the study of biology by proffering the gene-centered view of evolution. It was also in this book that Dawkins coined the term meme, a unit of cultural evolution, which has itself become a mainstay in contemporary culture. In An Appetite for Wonder, Richard Dawkins shares a rare view into his early life, his intellectual awakening at Oxford, and his path to writing The Selfish Gene. He paints a vivid picture of his idyllic childhood in colonial Africa, peppered with sketches of his colorful ancestors, charming parents, and the peculiarities of colonial life right after World War II. At boarding school, despite a near-religious encounter with an Elvis record, he began his career as a skeptic by refusing to kneel for prayer in chapel. Despite some inspired teaching throughout primary and secondary school, it was only when he got to Oxford that his intellectual curiosity took full flight. Arriving at Oxford in 1959, when undergraduates left Elvis behind for Bach or the Modern Jazz Quartet, Dawkins began to study zoology and was introduced to some of the university's legendary mentors as well as its tutorial system. It's to this unique educational system that Dawkins credits his awakening, as it invited young people to become scholars by encouraging them to pose rigorous questions and scour the library for the latest research rather than textbook teaching to any kind of test. His career as a fellow and lecturer at Oxford took an unexpected turn when, in 1973, a serious strike in Britain caused prolonged electricity cuts, and he was forced to pause his computer-based research. Provoked by the then widespread misunderstanding of natural selection known as group selection and inspired by the work of William Hamilton, Robert Trivers, and John Maynard Smith, he began to write a book he called, jokingly, my bestseller. It was, of course, The Selfish Gene.Here, for the first time, is an intimate memoir of the childhood and intellectual development of the evolutionary biologist and world-famous atheist, and the story of how he came to write what is widely held to be one of the most important books of the twentieth century.
Thinking Differently
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When parents are told their child has a learning disability, they need more information. Thinking Differently is just the resource to meet that need. David Flink, leader of Eye to Eye, a national mentoring program for children with learning differences, explains each learning disability in layman's terms to prepare parents to speak knowledgeably with teachers about their child's specific challenges. Thinking Differently will not overwhelm parents with legal jargon, but it will guide them through what laws are on their side and what they can insist that schools provide for their child. With compassion and hope, Flink describes the importance of testing and diagnosis to equip parents with the tools they need to advocate authoritatively on their child's behalf and to seek the most effective accommodations from technology to extra time and medication to guarantee that their child succeeds in school and life. In this eye-opening book, David Flink helps parents understand what their child is experiencing. He also emphasizes the importance of maintaining and building children's self-esteem, by helping them discover inner gifts and special talents and realize they are as smart as anyone even if they think differently.
Moments of Clarity
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On February 17, 1986, after years of addiction and self-destruction, Christopher Kennedy Lawford reached a turning point in his life, one that would mark the beginning of his long road to recovery. In his New York Times bestselling memoir, Symptoms of Withdrawal, he chronicled his deep descent into near-fatal drug and alcohol addiction, and his subsequent hard-won journey back to sobriety, which he has maintained for more than twenty years. The Before and the After. But before and after whatWhat happened at that point in time to trigger the understanding within himself that he had to changeWhat finally forces any person to choose life over death?The overwhelming response he received to his book impressed upon Lawford the number of people struggling to find their own way back from addiction and the need to share their stories. There was no easy way out for any of them. They all had to go through a moment of humility, vulnerability, and transformation and choose to take that first step of the journey. And each had their own intensely personal moment that signaled a Before and an After. The histories gathered here are the recollections of lives snatched back from the brink of a precipice so wide and deep it threatened to engulf them.Every segment of society has been touched by addiction and its aftermath. Moments of Clarity collects stories from men and women, young and old, and across all barriers of celebrity, color, and class. Represented in these pages are the singer and the actress, the writer and the anchorman, the man from the movie screen and the woman who lives down the street. A myriad of different moments but all with the common understanding of where these men and women have been and where they must go. As they bravely share their stories, they shed light not only on their own experiences but also on the journey we all take as human beings, looking to make sense of our world.
Power Trip
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In the tradition of Eric Schlosser's Fast Food Nation and Thomas L. Friedmam's Hot, Flat, and Crowded, prominent journalist Amanda Little maps out the history and future of America's energy addiction in a wonk-free, big-picture, solutions-oriented adventure story. After covering the environment and energy beat for more than a decade, Amanda Little decided that the only way to really understand America's energy crisis was to travel into the heart of it. She embarks on a daring cross-country power trip, and describes in vivid, fast-paced prose the most extreme and exciting frontiers of our energy landscape.At her side we visit an offshore oil rig, the cornfields of Kansas, the Pentagon's fuel-logistics division, the Talladega Superspeedway, New York City's electrical grid, and laboratories creating the innovations of a clean-energy future. As Little explains, energy is everything: It grows our crops, fights our wars, makes our plastics and medicines, warms our homes, moves our products and vehicles, and animates our cities.How did we develop this insatiable appetite for fossil fuelsLittle travels through history to track the evolution of America's energy addiction: the 1897 installation of the world's first power plant (a Thomas Edison J. P. Morgan venture); the 1901 Spindletop gusher that threw open the era of cheap American fuel; FDR's encounter with a Saudi king that set the stage for our dependence on Middle Eastern oil; General Motors' early decision to sell big guzzlers rather than small, efficient cars.Little illustrates how abundant oil and coal built the American superpower even as they posed political and environmental dangers to the nation and the world. More important, we learn how the same American ingenuity that got us into this mess can get us out of it. With next-generation candor and optimism, Little explores the most promising clean-energy solutions on the horizon, arguing that everything we know about our past teaches us that we can solve the problems of our future.Hard-hitting yet forward-thinking, Power Trip is a lively and impassioned travel guide for all readers trying to navigate our shifting landscape and a clear-eyed manifesto for the younger generations who are inheriting the earth.
Lincoln
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For Abraham Lincoln, whether he was composing love letters, speeches, or legal arguments, words mattered. In Lincoln, acclaimed biographer Fred Kaplan explores the life of America's sixteenth president through his use of language as a vehicle both to express complex ideas and feelings and as an instrument of persuasion and empowerment. Like the other great canonical writers of American literature a status he is gradually attaining Lincoln had a literary career that is inseparable from his life story. An admirer and avid reader of Burns, Byron, Shakespeare, and the Old Testament, Lincoln was the most literary of our presidents. His views on love, liberty, and human nature were shaped by his reading and knowledge of literature.Since Lincoln, no president has written his own words and addressed his audience with equal and enduring effectiveness. Kaplan focuses on the elements that shaped Lincoln's mental and imaginative world; how his writings molded his identity, relationships, and career; and how they simultaneously generated both the distinctive political figure he became and the public discourse of the nation. This unique account of Lincoln's life and career highlights the shortcomings of the modern presidency, reminding us, through Lincoln's legacy and appreciation for language, that the careful and honest use of words is a necessity for successful democracy.Illuminating and engrossing, Lincoln brilliantly chronicles Abraham Lincoln's genius with language.
Imagine
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"What are the possibilities inherent in SocialismWhat is itWhat can it mean to humanity ’s futureWhat would it look like in AmericaThese are the questions raised in this exquisitely timely book. We must profoundly change the way we live, or we will not survive. A Socialism that we make ourselves could be the answer."—Alice Walker The polar ice caps are melting, hurricanes and droughts ravish the planet, and Earth’s population is threatened by catastrophic climate change. Millions of American jobs have been sent overseas and aren’t coming back. Young African American men make up the majority of America’s prison population. Half of the American population is poor or near poor, living precariously on the brink, while the top one percent owns as much as the bottom eighty. Government police-state spying on its citizens is pervasive. Consequently, as former President Jimmy Carter has said, "we have no functioning democracy." Imagine: Living in a Socialist USA is at once an indictment of American capitalism as the root cause of our spreading dystopia and a cri di coeur for what life could be like in the United States if we had economic as well as a real political democracy. It features thirty-one concise and accessible essays by revolutionary thinkers and activists on various aspects of a new society and, crucially, on how to get from where we are now to where we want to be, living in a society that is truly fair and just. Contributors Include Paul Street Joel Kovel Ron Reosti Rick Wolff Michael Steven Smith Mumia Abu-Jamal Angela Davis Ajamu Baraka Harriet Fraad Tess Fraad-Wolff Renate Bridenthal Blanche Wiesen Cook Leslie Cagan Melanie Kaye/Kantrowitz Steven Wishnia ?Juan Gonzalez Frances Fox Piven Arun Gupta Tom Angotti Dave Lindorff William Ayers Mat Callahan Clifford D. Conner Fred Jerome Michael Moore Michael Ratner Kazembe Balagun Michael Zweig Dianne Feeley Paul Le Blanc Martín Espada Terry Bisson
