The book works from the SugarCRM basics right up to advanced features in a clear and friendly way. It follows a combination of theoretical discussions relating to varying business needs and the manner in which CRM technology can address them. By helping you clarify your business goals the book enables you to build a CRM system to support your business needs. If you are a small-medium business owner/manager with reasonable IT skills, a system implementer, or a system administrator who wants to implement SugarCRM for yourself either as a first CRM or as a replacement for existing solutions, this book is for you. Existing SugarCRM users who want to broaden their understanding of the topic will find this book valuable too. No programming knowledge is required to use this book to implement, customize, and use SugarCRM.

A compact Lotus Notes User Guide, this book covers best practices, hints, tips, and tricks of Lotus Notes 8.5. It draws on real-world examples and you will find this book to be an invaluable reference for Lotus Notes. There are significant changes from the earlier versions of Lotus Notes to the current version of 8.5 and this book covers the new features in detail so that you will be able to take advantage of them. However, this book also covers key features from earlier versions, which have stood the test of time. If you are a business user who wants to get the most out of Lotus Notes, then this book is for you. From beginners to seasoned professionals, this book aims to cover the features, best practices, tips, tricks, and tools that enable you to work smarter—almost effortlessly—in Lotus Notes 8.5.

A focused tutorial, this book provides a range of practical examples with downloadable code, showing you how to create business process diagramming templates with Visio and enabling you to effectively visualize business information. It draws on real business examples and needs, and covers all the new features of Visio 2010 Premium Edition. If you are a Microsoft Visio 2010 Premium Edition user or developer who wants to get to grips with both the basic features of Visio 2010 and the new Validation Rules in this edition, then this book is for you. A working knowledge of Microsoft Visio, and optionally .NET for the add-in code, is required, though previous knowledge of business process diagramming is not necessary. More experienced Visio users will gain valuable knowledge for building add-ins and creating and publishing rules. If you want to achieve results from Visio 2010 beyond the ordinary out-of-the-box features, then this book is ideal for you. Although this book covers the Premium Edition, much of the book is still useful if you are a Visio 2010 Standard Edition or Professional Edition user.

This book is a step-by-step tutorial to guide you through learning WCF and LINQ to Entities. You will be guided to create five WCF and LINQ solutions from scratch, of which three are multi-tiered real-world WCF service solutions, so you will not only be reading, but also be coding through the book, to gain practical experience of WCF and LINQ to Entities. Various test clients will be associated with each solution and these solutions can be built and run independently of other solutions. Clear step-by-step instructions and relevant screenshots will make sure you won't get lost in the new world of WCF and LINQ to Entities. Configuration files, host applications, test clients, and WCF services for each solution will also be available for download for you to examine, modify, and debug from the outside in. The book focuses on the essentials of using WCF and LINQ to Entities, rather than providing a reference to every single possibility. It leaves the reference material online where it belongs, and concentrates instead on practical examples, code, and advice. This book is for C# and C++ developers who are eager to get started with WCF and LINQ to Entities, and want a book that is practical and rich with examples from the very beginning. Developers and architects evaluating SOA implementation technologies for their company will find this book particularly useful because it gets you started with Microsoft's tools for SOA and shows you how to customize our examples for your prototypes. This book presumes basic knowledge of C# or C++. Previous experience with Visual Studio will be helpful but is not required, as detailed instructions are given throughout the book.

The author’s experience as a Moodle developer enables him to combine a simple, de*ive how-to approach with enthusiastic insights into the rich potential of customizing Moodle according to your needs. The chapters gradually build up your skills and by the end of the book you will be confident enough to customize Moodle on your own. This book is written for technologists who are interested in expanding Moodle's functions through programming, either for their own organizations or to contribute to the open source project. You should be familiar with Moodle's basic technologies: PHP, MySQL ,and HTML/CSS.

This book follows a tutorial-based approach starting with simple examples, which are enriched in the following chapters as new topics are introduced. Each chapter provides clear instructions and detailed screenshots, as the user approaches a new facet of the development environment. Most complex topics have been explained using practical examples, which will help you to master JBoss AS development. If you are a Java architect or developer who wants to get the most out of the latest release of the JBoss application server or a JBoss administrator who wants a clear and simple reference for JBoss services, this book is for you. You are not expected to have accumulated experience on the application server though you must know the basic concepts of Java EE.

This book contains a list of useful Dynamics AX modifications – recipes – along with all required code and in-depth explanations. Most of the recipes are presented using real-world examples in a variety of Dynamics AX modules. The step-by-step instructions along with many useful screenshots make learning easier. This book is for Dynamics AX developers, and is primarily focused on delivering time-proven application modifications. Although new X++ developers could use this book along with their beginner guides, this book is focused more on people who are willing to raise their programming skills above the beginner level, and at the same time learn the functional aspects of Dynamics AX. So, some Dynamics AX coding experience is expected.

The Ext JS Cookbook contains step-by-step instructions for Ext JS users to build desktop-style interfaces in their own web applications. The book is designed so that you can refer to it chapter by chapter, or you can look at the list of recipes and read them in no particular order. The Ext JS Cookbook is for Ext JS users who want a book of useful techniques, with explanations, that they can refer to and adapt to their purposes. Developers who are already familiar with Ext JS will find practical guidance and numerous examples covering most of the library's features and components that can be used as a solid foundation to build upon when creating rich internet applications.

With clear instructions and plenty of screenshots, this book will provide you all the support and guidance you need to implement SAP Business One in your business. We will work with a project plan in each chapter and implement new techniques in the related case study. Alongside this hands-on approach tips and tricks are provided that you can use for your own project. This book is written for technically savvy business owners, entrepreneurs, and departmental managers. If you are a departmental sales manager you can benefit from the advanced sales stages and workflow concept in this book. The seasoned inventory and warehouse manager can immediately utilize the inventory optimization and warehouse management concepts. Your web technicians will benefit from the e-commerce information and understand how your web strategy can be aligned with SAP B1. As a business owner your key players from sales to fulfillment gain back control and you can grow your business to the next level using modern franchising concepts. If you have SQL skills you can leverage your knowledge, connecting with SAP tools and features that are built on queries. No previous experience with SAP or ERP is assumed.

Each chapter starts by showing the user experience we are going to create in the chapter. It then has a section discussing the major design decisions we face in building these features, and finally presents the 'solution' including the overall architecture and highlighting the most important code elements. The book presents a lot of real-world code, with comprehensive explanation and discussion. The full social network application is available for download from the Packt website, for you to examine, study, and modify. This book is written for ASP.NET and C# developers who want to build an enterprise-grade Social Network, either for their own business purposes or as a contract job for another company. The book assumes you have prior experience of developing web applications using ASP.NET 3.5, C# 3.0, SQL Server 2005/2008, and Visual Studio .NET 2008; it focuses on topics that will be of interest to existing developers not on providing step-by-step examples for each detail.

Examine the techniques and Java tools supporting the growing field of data science About This Book Your entry ticket to the world of data science with the stability and power of Java Explore, analyse, and visualize your data effectively using easy-to-follow examples Make your Java applications more capable using machine learning Who This Book Is For This book is for Java developers who are comfortable developing applications in Java. Those who now want to enter the world of data science or wish to build intelligent applications will find this book ideal. Aspiring data scientists will also find this book very helpful. What You Will Learn Understand the nature and key concepts used in the field of data science Grasp how data is collected, cleaned, and processed Become comfortable with key data analysis techniques See specialized analysis techniques centered on machine learning Master the effective visualization of your data Work with the Java APIs and techniques used to perform data analysis In Detail Data science is concerned with extracting knowledge and insights from a wide variety of data sources to analyse patterns or predict future behaviour. It draws from a wide array of disciplines including statistics, computer science, mathematics, machine learning, and data mining. In this book, we cover the important data science concepts and how they are supported by Java, as well as the often statistically challenging techniques, to provide you with an understanding of their purpose and application. The book starts with an introduction of data science, followed by the basic data science tasks of data collection, data cleaning, data analysis, and data visualization. This is followed by a discussion of statistical techniques and more advanced topics including machine learning, neural networks, and deep learning. The next section examines the major categories of data analysis including text, visual, and audio data, followed by a discussion of resources that support parallel implementation. The final chapter illustrates an in-depth data science problem and provides a comprehensive, Java-based solution. Due to the nature of the topic, simple examples of techniques are presented early followed by a more detailed treatment later in the book. This permits a more natural introduction to the techniques and concepts presented in the book. Style and approach This book follows a tutorial approach, providing examples of each of the major concepts covered. With a step-by-step instructional style, this book covers various facets of data science and will get you up and running quickly.

Master the art of providing effective IT services to your customers by leveraging Zendesk About This Book Deep dive into the functionalities of Zendesk and improve your organization's customer services Learn how to expand the capabilities of Zendesk by integrating and extending it with third-party tools A master level guide that manages tickets, channels, and workflows along with advanced security features Who This Book Is For This book is for proficient Zendesk administrators who want to unlock the full potential of their Zendesk environment by gaining a deeper understanding of Zendesk's advanced customization options. What You Will Learn Customize ticket channels such as Email, Twitter, Facebook, and Web-Widget Add business rules to create a more effective and automated Zendesk environment Use Zendesk apps to add more functionality to the Zendesk setup Extend Zendesk with JIRA and Salesforce Create custom metrics within GoodData in order to set up customized and automated reports Learn how to secure and troubleshoot Zendesk In Detail Zendesk is a cloud-based customer service solution that is widely used because it is easy, efficienct, flexible, and low cost. It is highly scalable and is great for organizations of all sizes. If you're a Zendesk administrator and are looking to explore advanced-level concepts, then this book is for you. It covers the core functionalities such as managing users, groups, and the organization, and creating and adding custom fields. You will learn how to add customized ticket channels to your account. Then, you will focus on customizing business rules and extending Zendesk with JIRA and Salesforce. Towards the end, the book emphasizes security and troubleshooting aspects as well as providing tips and tricks to create a more efficient support environment. By the end of this book, you will be able to turn a basic Zendesk setup into a highly customized working environment. Style and approach This advanced guide provides easy to understand examples to ensure you gain expertise with Zendesk.

Build real-world Artificial Intelligence applications with Python to intelligently interact with the world around you About This Book Step into the amazing world of intelligent apps using this comprehensive guide Enter the world of Artificial Intelligence, explore it, and create your own applications Work through simple yet insightful examples that will get you up and running with Artificial Intelligence in no time Who This Book Is For This book is for Python developers who want to build real-world Artificial Intelligence applications. This book is friendly to Python beginners, but being familiar with Python would be useful to play around with the code. It will also be useful for experienced Python programmers who are looking to use Artificial Intelligence techniques in their existing technology stacks. What You Will Learn Realize different classification and regression techniques Understand the concept of clustering and how to use it to automatically segment data See how to build an intelligent recommender system Understand logic programming and how to use it Build automatic speech recognition systems Understand the basics of heuristic search and genetic programming Develop games using Artificial Intelligence Learn how reinforcement learning works Discover how to build intelligent applications centered on images, text, and time series data See how to use deep learning algorithms and build applications based on it In Detail Artificial Intelligence is becoming increasingly relevant in the modern world where everything is driven by technology and data. It is used extensively across many fields such as search engines, image recognition, robotics, finance, and so on. We will explore various real-world scenarios in this book and you’ll learn about various algorithms that can be used to build Artificial Intelligence applications. During the course of this book, you will find out how to make informed decisions about what algorithms to use in a given context. Starting from the basics of Artificial Intelligence, you will learn how to develop various building blocks using different data mining techniques. You will see how to implement different algorithms to get the best possible results, and will understand how to apply them to real-world scenarios. If you want to add an intelligence layer to any application that’s based on images, text, stock market, or some other form of data, this exciting book on Artificial Intelligence will definitely be your guide! Style and approach This highly practical book will show you how to implement Artificial Intelligence. The book provides multiple examples enabling you to create smart applications to meet the needs of your organization. In every chapter, we explain an algorithm, implement it, and then build a smart application.

Master over 60 recipes to help you deliver complete, scalable, microservice-based solutions and see the improved business results immediately About This Book Adopt microservices-based architecture and deploy it at scale Build your complete microservice architecture using different recipes for different solutions Identify specific tools for specific scenarios and deliver immediate business results, correlate use cases, and adopt them in your team and organization Who This Book Is For This book is for developers, ops, and DevOps professionals who would like to put microservices to work and improve products, services, and operations. Those looking to build and deploy microservices will find this book useful, as well as managers and people at CXO level looking to adopt microservices in their organization. Prior knowledge of Java is expected. No prior knowledge of microservices is assumed. What You Will Learn Build microservices using Spring Boot, Wildfly Swarm, Dropwizard, and SparkJava Containerize your microservice using Docker Deploy microservices using Mesos/Marathon and Kubernetes Implement service discovery and load balancing using Zookeeper, Consul, and Nginx Monitor microservices using Graphite and Grafana Write stream programs with Kafka Streams and Spark Aggregate and manage logs using Kafka Get introduced to DC/OS, Docker Swarm, and YARN In Detail This book will help any team or organization understand, deploy, and manage microservices at scale. It is driven by a sample application, helping you gradually build a complete microservice-based ecosystem. Rather than just focusing on writing a microservice, this book addresses various other microservice-related solutions: deployments, clustering, load balancing, logging, streaming, and monitoring. The initial chapters offer insights into how web and enterprise apps can be migrated to scalable microservices. Moving on, you’ll see how to Dockerize your application so that it is ready to be shipped and deployed. We will look at how to deploy microservices on Mesos and Marathon and will also deploy microservices on Kubernetes. Next, you will implement service discovery and load balancing for your microservices. We’ll also show you how to build asynchronous streaming systems using Kafka Streams and Apache Spark. Finally, we wind up by aggregating your logs in Kafka, creating your own metrics, and monitoring the metrics for the microservice. Style and approach This book follows a recipe-driven approach and shows you how to plug and play with all the various pieces, putting them together to build a complete scalable microservice ecosystem. You do not need to study the chapters in order, as you can directly refer to the content you need for your situation.

Exciting projects that will teach you how complex data can be exploited to gain maximum insights About This Book Architect a good HBase cluster for a very large distributed system Get to grips with the concepts of performance tuning with HBase A practical guide full of engaging recipes and attractive screenshots to enhance your system’s performance Who This Book Is For This book is intended for developers and architects who want to know all about HBase at a hands-on level. This book is also for big data enthusiasts and database developers who have worked with other NoSQL databases and now want to explore HBase as another futuristic scalable database solution in the big data space. What You Will Learn Configure HBase from a high performance perspective Grab data from various RDBMS/Flat files into the HBASE systems Understand table design and perform CRUD operations Find out how the communication between the client and server happens in HBase Grasp when to use and avoid MapReduce and how to perform various tasks with it Get to know the concepts of scaling with HBase through practical examples Set up Hbase in the Cloud for a small scale environment Integrate HBase with other tools including ElasticSearch In Detail Apache HBase is a non-relational NoSQL database management system that runs on top of HDFS. It is an open source, disturbed, versioned, column-oriented store and is written in Java to provide random real-time access to big Data. We’ll start off by ensuring you have a solid understanding the basics of HBase, followed by giving you a thorough explanation of architecting a HBase cluster as per our project specifications. Next, we will explore the scalable structure of tables and we will be able to communicate with the HBase client. After this, we’ll show you the intricacies of MapReduce and the art of performance tuning with HBase. Following this, we’ll explain the concepts pertaining to scaling with HBase. Finally, you will get an understanding of how to integrate HBase with other tools such as ElasticSearch. By the end of this book, you will have learned enough to exploit HBase for boost system performance. Style and approach This book is intended for software quality assurance/testing professionals, software project managers, or software developers with prior experience in using Selenium and Java to test web-based applications. This books also provides examples for C#, Python, and Ruby users.

Master the intricacies of Tableau to create effective data visualizations About This Book Arm yourself with an arsenal of advanced chart types and geocoding to efficiently and engagingly present information Map a grid over a network node diagram and use that grid to demonstrate loads, processing time, and more in Tableau Integrate R with Tableau by utilizing R functions, libraries, and saved models Who This Book Is For If you are a business analyst without developer-level programming skills, then this book is for you. You are expected to have at least a fundamental understanding of Tableau and basic knowledge of joins, however SQL knowledge is not assumed. You should have basic computer skills, including at least moderate Excel proficiency. What You Will Learn Create a worksheet that can display the current balance for any given period in time Recreate a star schema from in a data warehouse in Tableau Combine level of detail calculations with table calculations, sets, and parameters Create custom polygons to build filled maps for area codes in the USA Visualize data using a set of analytical and advanced charting techniques Know when to use Tableau instead of PowerPoint Build a dashboard and export it to PowerPoint In Detail Tableau has emerged as one of the most popular Business Intelligence solutions in recent times, thanks to its powerful and interactive data visualization capabilities. This book will empower you to become a master in Tableau by exploiting the many new features introduced in Tableau 10.0. You will embark on this exciting journey by getting to know the valuable methods of utilizing advanced calculations to solve complex problems. These techniques include creative use of different types of calculations such as row-level, aggregate-level, and more. You will discover how almost any data visualization challenge can be met in Tableau by getting a proper understanding of the tool’s inner workings and creatively exploring possibilities. You’ll be armed with an arsenal of advanced chart types and techniques to enable you to efficiently and engagingly present information to a variety of audiences through the use of clear, efficient, and engaging dashboards. Explanations and examples of efficient and inefficient visualization techniques, well-designed and poorly designed dashboards, and compromise options when Tableau consumers will not embrace data visualization will build on your understanding of Tableau and how to use it efficiently. By the end of the book, you will be equipped with all the information you need to create effective dashboards and data visualization solutions using Tableau. Style and approach This book takes a direct approach, to systematically evolve to more involved functionalities such as advanced calculation, parameters & sets, data blending and R integration. This book will help you gain skill in building visualizations previously beyond your capacity.

Learn to get the most out of your business data to optimize your business About This Book This book will enable and empower you to break free of the shackles of spreadsheets Learn to make informed decisions using the data at hand with this highly practical, comprehensive guide This book includes real-world use cases that teach you how analytics can be put to work to optimize your business Using a fictional transactional dataset in raw form, you’ll work your way up to ultimately creating a fully-functional warehouse and a fleshed-out BI platform Who This Book Is For This book is for anyone who has wrangled with data to try to perform automated data analysis through visualizations for themselves or their customers. This highly-customized guide is for developers who know a bit about analytics but don't know how to make use of it in the field of business intelligence. What You Will Learn Create a BI environment that enables self-service reporting Understand SQL and the aggregation of data Develop a data model suitable for analytical reporting Connect a data warehouse to the analytic reporting tools Understand the specific benefits behind visualizations with D3.js, R, Tableau, QlikView, and Python Get to know the best practices to develop various reports and applications when using BI tools Explore the field of data analysis with all the data we will use for reporting In Detail Business Intelligence (BI) is at the crux of revolutionizing enterprise. Everyone wants to minimize losses and maximize profits. Thanks to Big Data and improved methodologies to analyze data, Data Analysts and Data Scientists are increasingly using data to make informed decisions. Just knowing how to analyze data is not enough, you need to start thinking how to use data as a business asset and then perform the right analysis to build an insightful BI solution. Efficient BI strives to achieve the automation of data for ease of reporting and analysis. Through this book, you will develop the ability to think along the right lines and use more than one tool to perform analysis depending on the needs of your business. We start off by preparing you for data analytics. We then move on to teach you a range of techniques to fetch important information from various databases, which can be used to optimize your business. The book aims to provide a full end-to-end solution for an environment setup that can help you make informed business decisions and deliver efficient and automated BI solutions to any company. It is a complete guide for implementing Business intelligence with the help of the most powerful tools like D3.js, R, Tableau, Qlikview and Python that are available on the market. Style and approach Packed with real-world examples, this pragmatic guide helps you polish your data and make informed decisions for your business. We cover both business and data analysis perspectives, blending theory and practical hands-on work so that you perceive data as a business asset.

A step-by-step practical implementation tutorial that equips you with high-level knowledge of configuring, deploying, extending, and integrating Splunk to bring machine-generated operational intelligence (?)to your advantage. The book targets professionals and organizations who want to implement or have already implemented Splunk for log analysis and indexing. Analysts and IT staff for end-to-end investigation, performance monitoring, and so on will also learn from the practical examples. It would even help managers to build reports and summarize the health, performance, and activity of their IT infrastructure and business. You will also find it helpful as a technical administrator, consultant, or end user. This book aims to be useful to Splunk users of all levels, from complete newbie to seasoned user. The book assumes that you have access to a copy of Splunk, ideally not in production. Many examples also assume your user has admin rights.

“Microsoft SharePoint 2010 Developer’s Compendium: The Best of Packt for Extending SharePoint” takes a less discussion, more value approach to helping you learn all that you can about extending SharePoint. A medley of a total of five Packt books, each chapter has its own unique style so that you can learn not only from content written in a step by step tutorial style, but also from handbook and cookbook chapters. If you are a developer who would like to enhance your knowledge of SharePoint development to create sites with great user experience, don’t miss “Microsoft SharePoint 2010 Developer’s Compendium: The Best of Packt for Extending SharePoint”. You should already be comfortable with general SharePoint development practices, though prior experience with PowerShell, Visual Studio, Silverlight and Windows 7 Phone is not a necessity.

If you are a technical professional who wants to dive deeper into the functionality offered by AirWatch or manage the solution, then this book will help you choose the best set of configuration, device management, and monitoring options that you can use to effectively manage your EMM implementation.

If you are an administrator or partner who wants to plan, set up and maintain Windows Intune and manage a group of PCs then this book is for you . You should have a basic understanding of Windows administration, however, knowledge of Windows Intune would not be required.