Talk Back / Fight BackPatient, client, employee, small business owner, taxpayer, investor, consumer it's time to defend yourself! Why should anyone tolerate an HMO not paying for his emergency surgery because he didn't give notice beforehand or accept a higher auto insurance rate because she lives in a low-income communityA large body of laws and regulations exists to give average workers and consumers the tools to talk back and fight back.

The author of the critically acclaimed, award winning Weetzie Bat books offers a compelling celebration of the first year of her child's life. Guarding the Moon chronicles the joys and terrors of motherhood, from the early stages of the author's pregnancy through her baby's first birthday. This unique but far reaching story makes for a gem of a book.

How much do you know about . . .Obesity Sleep Meteors Aliens Bees Sperm banks Sex in space Duct tape Germs Airport security Death Ancient weapons Rats The Internet Birth Weather Milk Mosquitoes Your body Space disasters DISCOVER'S 20 Things You Didn't Know About Everything is the first book written by the editors of the award-winning DISCOVER magazine. Based on DISCOVER'S most eagerly awaited monthly column, "20 Things You Didn't Know About," this original book looks at many popular and sometimes unexpected topics in science and technology, and reveals quirky, intriguing, and little-known facts.Whether you're just curious or think you already know everything, this book is guaranteed to expand your mind.

Alexandra Stoddard continues her creative and insightful guidance by showing us how to make our homes a real expression of our true selves. Starting with the Fifteen Defining Principles of Interior Design, Stoddard grounds us in the classic standards that make any home timeless and follows with inventive suggestions. Her own bold ideas about color, pattern, and texture are affordable tips from her own vast experience involving every imaginable decoration problem. From lighting a room to adding fabrics, furnishings, and the perfect finishing touches, she offers her expertise while always encouraging us to listen to our inner voice for the final answer.

South African born Elon Musk is the renowned entrepreneur and innovator behind PayPal, SpaceX, Tesla, and SolarCity. Musk wants to save our planet; he wants to send citizens into space, to form a colony on Mars; he wants to make money while doing these things; and he wants us all to know about it. He is the real-life inspiration for the Iron Man series of films starring Robert Downey Junior. The personal tale of Musk’s life comes with all the trappings one associates with a great, drama-filled story. He was a freakishly bright kid who was bullied brutally at school, and abused by his father. In the midst of these rough conditions, and the violence of apartheid South Africa, Musk still thrived academically and attended the University of Pennsylvania, where he paid his own way through school by turning his house into a club and throwing massive parties. He started a pair of huge dot-com successes, including PayPal, which eBay acquired for $1.5 billion in 2002. Musk was forced out as CEO and so began his lost years in which he decided to go it alone and baffled friends by investing his fortune in rockets and electric cars. Meanwhile Musk’s marriage disintegrated as his technological obsessions took over his life ... Elon Musk is the Steve Jobs of the present and the future, and for the past twelve months, he has been shadowed by tech reporter, Ashlee Vance. Elon Musk: How the Billionaire CEO of Spacex and Tesla is Shaping our Future is an important, exciting and intelligent account of the real-life Iron Man.

As he did in the Edgar-nominated and Agatha, Anthony, and Macavity Awards winning Agatha Christie's Secret Notebooks, Christie expert and archivist John Curran once again examines the unpublished notebooks of the world's bestselling author to explore the techniques she used to surprise and entertain generations of readers.Drawing on Christie's personal papers and letters, he reveals how more than twenty of her novels, as well as stage *s, short stories, and some more personal items, evolved. Here are wonderful gems, including Christie's essay on her famous detective, Hercule Poirot, written for a British national newspaper in the 1930s; a previously unseen version of a "Miss Marple" short story; and a courtroom chapter from her first novel, The Mysterious Affair at Styles, which was edited out of the published version in 1920; plus an insightful, well-reasoned analysis of her final unfinished novel, based on the author's notes and Curran's own deep knowledge of Christie and her work.A must-read for every Christie aficionado, Agatha Christie: Murder in the Making is a fascinating look into the mind and craft of one of the world's most prolific and beloved authors.

Sharp and moving reflections and ruminations on the artistry and craft of writing from one of our most iconoclastic, pivoting, and celebrated masters.Charles Bukowski's stories, poems, and novels have left an enduring mark on our culture. In this collection of previously unpublished material—letters to publishers, editors, friends, and fellow writers—Bukowski shares his insights on the art of creation.On Writing reveals an artist brutally frank about the drudgery of work and canny and uncompromising about the absurdities of life—and of art. It illuminates the hard-edged, complex humanity of a true American legend and countercultural icon—the "laureate of American lowlife" (Time)—who stoically recorded society's downtrodden and depraved. It exposes an artist grounded in the visceral, whose work reverberates with his central ideal: "Don't try."Piercing, poignant, and often hilarious, On Writing is filled not only with memorable lines but also with Bukowski's trademark toughness, leavened with moments of grace, pathos, and intimacy.

Ann Patchett has dazzled readers with her award-winning books, including The Magician's Assistant and the New York Times bestselling Bel Canto. Now she raises the bar with State of Wonder, a provocative and ambitious novel set deep in the Amazon jungle.Dr. Marina Singh, a research scientist with a Minnesota pharmaceutical company, is sent to Brazil to track down her former mentor, Dr. Annick Swenson, who seems to have all but disappeared in the Amazon while working on what is destined to be an extremely valuable new drug, the development of which has already cost the company a fortune. Nothing about Marina's assignment is easy: not only does no one know where Dr. Swenson is, but the last person who was sent to find her, Marina's research partner Anders Eckman, died before he could complete his mission. Plagued by trepidation, Marina embarks on an odyssey into the insect-infested jungle in hopes of finding her former mentor as well as answers to several troubling questions about her friend's death, the state of her company's future, and her own past. Once found, Dr. Swenson, now in her seventies, is as ruthless and uncompromising as she ever was back in the days of Grand Rounds at Johns Hopkins. With a combination of science and subterfuge, she dominates her research team and the natives she is studying with the force of an imperial ruler. But while she is as threatening as anything the jungle has to offer, the greatest sacrifices to be made are the ones Dr. Swenson asks of herself, and will ultimately ask of Marina, who finds she may still be unable to live up to her teacher's expectations.In a narrative replete with poison arrows, devouring snakes, and a neighboring tribe of cannibals, State of Wonder is a world unto itself, where unlikely beauty stands beside unimaginable loss. It is a tale that leads the reader into the very heart of darkness, and then shows us what lies on the other side.

As the summer of 2004 draws to a close, Archy Stallings and Nat Jaffe are still hanging in there—longtime friends, bandmates, and co-regents of Brokeland Records, a kingdom of used vinyl located in the borderlands of Berkeley and Oakland. Their wives, Gwen Shanks and Aviva Roth-Jaffe, are the Berkeley Birth Partners, two semi-legendary midwives who have welcomed more than a thousand newly minted citizens into the dented utopia at whose heart—half tavern, half temple—stands Brokeland.When ex–NFL quarterback Gibson Goode, the fifth-richest black man in America, announces plans to build his latest Dogpile megastore on a nearby stretch of Telegraph Avenue, Nat and Archy fear it means certain doom for their vulnerable little enterprise. Meanwhile, Aviva and Gwen also find themselves caught up in a battle for their professional existence, one that tests the limits of their friendship. Adding another layer of complication to the couples' already tangled lives is the surprise appearance of Titus Joyner, the teenage son Archy has never acknowledged and the love of fifteen-year-old Julius Jaffe's life.An intimate epic, a NorCal Middlemarch set to the funky beat of classic vinyl soul-jazz and pulsing with a virtuosic, pyrotechnical style all its own, Telegraph Avenue is the great American novel we've been waiting for. Generous, imaginative, funny, moving, thrilling, humane, triumphant, it is Michael Chabon's most dazzling book yet.

Pepper's fourteenth birthday is a momentous one.It's the day he's supposed to die.Everyone seems resigned to it—even Pepper, although he would much prefer to live. But can you sidestep FateJump sideways into a different lifeNa?ve and trusting, Pepper sets a course through dangerous waters, inviting disaster and mayhem at every turn, one eye on the sky for fear of angels, one on the magnificent possibilities of being alive.New York Times bestselling and Printz Award-winning author GeraldineMcCaughrean has created a gripping tale filled with dark humor and daringescapades, where the key to a boy's lifelies in facing his own death.Join him on the run—if you can keep up.

Shortlisted for the Booker PrizeHermann Kermit Warm is going to die. The enigmatic and powerful man known only as the Commodore has ordered it, and his henchmen, Eli and Charlie Sisters, will make sure of it. Though Eli doesn't share his brother's appetite for whiskey and killing, he's never known anything else. But their prey isn't an easy mark, and on the road from Oregon City to Warm's gold-mining claim outside Sacramento, Eli begins to question what he does for a living–and whom he does it for.With The Sisters Brothers, Patrick deWitt pays homage to the classic Western, transforming it into an unforgettable comic tour de force. Filled with a remarkable cast of characters–losers, cheaters, and ne'er-do-wells from all stripes of life–and told by a complex and compelling narrator, it is a violent, lustful odyssey through the underworld of the 1850s frontier that beautifully captures the humor, melancholy, and grit of the Old West and two brothers bound by blood, violence, and love.

College-professor-cum-zombie Jack Barnes is a different breed of undead—he can think. In fact, he can even write. And the story he has to tell is a truly disturbing—yet strangely heartwarming—one. Convinced he'll bring about a peaceful coexistence between zombies and humans if he can demonstrate his unique condition to Howard Stein, the man responsible for the zombie virus, Barnes sets off on a grueling cross-country journey to meet his maker. Along the way he recruits a small army of "super" zombies that will stop at nothing to reach their goal. There's Guts, the dreadlocked boy who can run like the wind; Joan, the matronly nurse adept at reattaching decaying appendages; Annie, the young girl with a fierce quick-draw; and Ros, who can actually speak. United they embark on an epic quest to attain what all men, women—and, apparently, zombies—yearn for: equality. Brains is a blood-soaked, darkly humorous story that will have readers rooting for Barnes and his zombie posse to the very end.

Sophie Honeywell always wondered if Thomas Gordon was the one she let get away. He was the perfect boyfriend, but on the day he was to propose, she broke his heart. A year later he married his travel agent, while Sophie has been mortifyingly single ever since. Now Thomas is back in her life because Sophie has unexpectedly inherited his aunt Connie's house on Scribbly Gum Island -- home of the famously unsolved MunroBabymystery.Sophie moves onto the island and begins a new life as part of an unconventional family where it seems everyone has a secret. Grace, a beautiful young mother, is feverishly planning a shocking escape from her perfect life. Margie, a frumpy housewife, has made a pact with a stranger, while dreamy Aunt Rose wonders if maybe it's about time she started making her own decisions.As Sophie's life becomes increasingly complicated, she discovers that sometimes you have to stop waiting around -- and come up with your own fairy-tale ending. As she so adroitly did in her smashing debut novel, Three Wishes, the incomparable Liane Moriarty once again combines sharp wit, lovable and eccentric characters, and a page-turning story for an unforgettable Last Anniversary.

In the summer of 1986, two tragedies rocked Oklahoma City. Six movie-theater employees were brutally killed in an armed robbery. Then a teenage girl vanished from the annual state fair. Neither crime was ever solved.Twenty-five years later, the reverberations of those unsolved cases continue to echo through the lives of those devastated by the crimes. Wyatt, the one teenage employee who inexplicably survived the movie-theater massacre, is now a private investigator in Las Vegas. A case unexpectedly brings him back to a hometown and a past he's tried to escape—and drags him deeper into the harrowing mystery of the movie-house robbery that left six of his friends dead.Like Wyatt, Julianna struggles with the past—specifically the day her beautiful older sister, Genevieve, disappeared at the fair. When Julianna discovers that one of the original suspects has resurfaced, she'll stop at nothing to find answers.As Wyatt's case becomes more complicated and dangerous, and Julianna seeks answers from a ghost, their obsessive quests not only stir memories of youth and first love, but also begin to illuminate dark secrets of the past. Even if they find the truth, will it help them understand what happened and why they were left behind that long and faraway gone summerWill it set them free—or ultimately destroy them?

For every Pratchett fan, the must-have fully updated guidebook to Discworld!The Discworld, as everyone knows, is a flat world balanced on the backs of four elephants that, in turn, stand on the shell of the giant star turtle, the Great A'Tuin, as it slowly swims through space.It is also a global publishing phenomenon, with sales of about eighty-five million books worldwide. The publication of Snuff brought the Discworld canon to thirty-nine books—not including the various guides, maps, diaries, and other side projects. That's a lot of Discworld to keep track of—more than most people can manage with just one head—but fear not: help is at hand!If you're looking for the ultimate authority on probably the most heavily populated—certainly the most hilarious—setting in fantasy literature . . .If you need a handy guide to Discworld locales from Ankh-Morpork to Zemphis . . .If you want help telling Achmed the Mad from Jack Zweiblumen . . . If your life depends on being able to distinguish the Agatean Empire from the Zoons . . .Look no further than Turtle Recall: The Discworld Companion . . . So Far—now fully updated and completely up to Snuff!

When a horrific act of violence shatters the peaceful October night in Provincetown, Massachusetts, the fates of nine-year-olds Gus Silva and Hallie Costa become inextricably entwined. Told in alternating voices, The Orphans of Race Point traces their relationship over the next three decades as they try to come to terms with the past. What begins as a childhood friendship evolves into something stronger, but when a terrible tragedy exhumes the ghosts they thought they'd put to rest, their dreams are abruptly destroyed.Hallie and Gus move forward to build separate lives, but Gus's hard-won peace is threatened when he meets a troubled woman who awakens memories of the childhood he has worked so hard to forget. Although helping her offers him a chance at the redemption he desperately desires, it will come at a devastating price. Turning around an unthinkable betrayal, this epic, all-consuming novel explores how far we will go for love, even if it means sacrificing everything—and in doing so, celebrates our capacity for faith, forgiveness, and hope.

A groundbreaking and candid novel-in-real-time, considered a cult classic, from one of America's most celebrated poetsIn this breathtakingly inventive autobiographical novel, Eileen Myles transforms her life into a work of art. Told in her audacious and singular voice made vivid and immediate in her lyrical language, Chelsea Girls cobbles together memories of Myles's 1960s Catholic upbringing with an alcoholic father, her volatile adolescence, her unabashed "lesbianity," and her riotous pursuit of survival as a poet in 1970s New York.Suffused with alcohol, drugs, and sex; evocative in its depictions of the hardscrabble realities of a young artist's life; with raw, flickering stories of awkward love, humor, and discovery, Chelsea Girls is a funny, cool, and intimate account of a writer's education, and a modern tale of how one young female writer managed to shrug off the chains of the rigid cultural identity meant to define her.

Hundreds of books have been written on the art of writing. Here at last is a book by two professional editors to teach writers the techniques of the editing trade that turn promising manu*s into published novels and short stories.In this completely revised and updated second edition, Renni Browne and Dave King teach you, the writer, how to apply the editing techniques they have developed to your own work. Chapters on dialogue, exposition, point of view, interior monologue, and other techniques take you through the same processes an expert editor would go through to perfect your manu*. Each point is illustrated with examples, many drawn from the hundreds of books Browne and King have edited.

The New York Times best-selling Freakonomics was a worldwide sensation, selling over four million copies in thirty-five languages and changing the way we look at the world. Now, Steven D. Levitt and Stephen J. Dubner return with SuperFreakonomics, and fans and newcomers alike will find that the freakquel is even bolder, funnier, and more surprising than the first. Four years in the making, SuperFreakonomics asks not only the tough questions, but the unexpected ones: What's more dangerous, driving drunk or walking drunkWhy is chemotherapy prescribed so often if it's so ineffectiveCan a sex change boost your salarySuperFreakonomics challenges the way we think all over again, exploring the hidden side of everything with such questions as: How is a street prostitute like a department-store SantaWhy are doctors so bad at washing their handsHow much good do car seats doWhat's the best way to catch a terroristDid TV cause a rise in crimeWhat do hurricanes, heart attacks, and highway deaths have in commonAre people hard-wired for altruism or selfishness?Can eating kangaroo save the planetWhich adds more value: a pimp or a RealtorLevitt and Dubner mix smart thinking and great storytelling like no one else, whether investigating a solution to global warming or explaining why the price of oral sex has fallen so drastically. By examining how people respond to incentives, they show the world for what it really is good, bad, ugly, and, in the final analysis, super freaky. Freakonomics has been imitated many times over but only now, with SuperFreakonomics, has it met its match.

"Compact and insightful. "--New York Times Book Review "Jack Larkin has retrieved the irretrievable; the intimate facts of everyday life that defined what people were really like."--American Heritage

For Tony Hawk, it wasn't enough to skate for two decades, to invent more than eighty tricks, and to win more than twice as many professional contests as any other skater.It wasn't enough to knock himself unconscious more than ten times, fracture several ribs, break his elbow, knock out his teeth twice, compress the vertebrae in his back, pop his bursa sack, get more than fifty stitches laced into his shins, rip apart the cartilage in his knee, bruise his tailbone, sprain his ankles, and tear his ligaments too many times to count.No.He had to land the 900. And after thirteen years of failed attempts, he nailed it. It had never been done before. Growing up in Sierra Mesa, California, Tony was a hyperactive demon child with an I44 IQ. He threw tantrums, terrorized the nanny until she quit, exploded with rage whenever he lost a game; this was a kid who was expelled from preschool. When his brother, Steve, gave him a blue plastic hand-me-down skateboard and his father built a skate ramp in the driveway, Tony finally found his outlet--while skating, he could be as hard on himself as he was on everyone around him. But it wasn't an easy ride to the top of the skating game. Fellow skaters mocked his skating style and dubbed him a circus skater. He was so skinny he had to wear elbow pads on his knees, and so light he had to ollie just to catch air off a ramp. He was so desperate to be accepted by young skating legends like Steve Caballero, Mike McGill, and Christian Hosoi that he ate gum from between Steve's toes. But a few years of determination and hard work paid off in multiple professional wins, and the skaters who once had mocked him were now trying to learn his tricks. Tony had created a new style of skating. In Hawk Tony goes behind the scenes of competitions, demos, and movies and shares the less glamorous demands of being a skateboarder--from skating on Italian TV wearing see-through plastic shorts to doing a demo in Brazil after throwing up for five days straight from food poisoning. He's dealt with teammates who lit themselves and other subjects on fire, driving down a freeway as the dashboard of their van burned. He's gone through the unpredictable ride of the skateboard industry during which, in the span of a few years, his annual income shrank to what he had made in a single month and then rebounded into seven figures. But Tony's greatest difficulty was dealing with the loss of his number one fan and supporter--his dad, Frank Hawk. With brutal honesty, Tony recalls the stories of love, loss, bad hairdos, embarrassing '80s clothes, and his determination that had shaped his life. As he takes a look back at his experiences with the skateboarding legends of the '70s, '80s, and '90s, including Stacy Peralta, Eddie Elguera, Lance Mountain, Mark Gonzalez, Bob Burnquist, and Colin Mckay, he tells the real history of skateboarding--and also what the future has in store for the sport and for him.