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Girls to the Front
Girls to the Front
Marcus, Sara
¥94.10
Girls to the Front is the epic, definitive history of Riot Grrrl the radical feminist uprising that exploded into the public eye in the 1990s and included incendiary punk bands Bikini Kill, Bratmobile, Heavens to Betsy, and Huggy Bear. A dynamic chronicle not just a movement but an era, this is the story of a group of pissed off girls with no patience for sexism and no intention of keeping quiet.
When Children Grieve
When Children Grieve
James, John W.
¥94.10
To watch a child grieve and not know what to do is a profoundly difficult experience for parents, teachers, and caregivers. Yet, there are guidelines for helping children develop a lifelong, healthy response to loss.In When Children Grieve, the authors offer a cutting-edge volume to free children from the false idea of "not feeling bad" and to empower them with positive, effective methods of dealing with loss.There are many life experiences that can produce feelings of grief in a child, from the death of a relative or a divorce in the family to more everyday experiences such as moving to a new neighborhood or losing a prized possession. No matter the reason or degree of severity, if a child you love is grieving, the guidelines examined in this thoughtful book can make a difference.
The Rabbi and the Hit Man
The Rabbi and the Hit Man
Magida, Arthur J.
¥94.10
A fascinating true-crime narrative about the first rabbi ever accused of murder and what the case says about the role of clergy in America.On the evening of November 1, 1994, Rabbi Fred Neulander returned home to find his wife, Carol, facedown on the living room floor, blood everywhere. He called for help, but it was too late. Two trials and eight years later, the founder of the largest reform synagogue in southern New Jersey became the first rabbi ever convicted of murder and sentenced to life in prison.In a gripping examination of the misuses of the pulpit and the self-delusions of power, Arthur J. Magida paints a devastating portrait of a manipulative man who used his position of trust in the temple to attract several mistresses -- and to befriend a lonely recovering alcoholic, whom he convinced to kill his wife "for the good of Israel."The Rabbi and the Hit Man straddles the juncture of faith and trust, and confronts issues of sex, narcissism, arrogance, and adultery. It is the definitive account of a charismatic clergyman who paid the ultimate price for ignoring his own words of wisdom: "We live at any moment with our total past ... What we do will stay with us forever."
Black Lies, White Lies
Black Lies, White Lies
Brown, Tony
¥94.10
PBS television commentator and syndicated radio talk-show host Tony Brown has been called an "out-of-the-box thinker" and, less delicately, and "equal opportunity ass kicker." Those who attempt to pigeonhole him do so at their own peril. This journalist, media commentator, self-help advocate, entrepreneur, public speaker, film director, and author is a hard man to pin a label on -- and an even more difficult man to fool.In Black Lies, White Lies, Tony Brown does what few high-profile African Americans have done before: He dares to challenge the lies of both Black and White leaders, and he dares to tell the truth. He attacks White racism and Black self-victimization with equal vehemence. He condemns integration as a disastrous policy, not for just Blacks but for the entire country. And he confronts the Black Talented Tenth, White liberals, conservatives, Democrats, Republicans, demagogues, and racists on all sides for their self-serving lies, their failures, and their lack of vision.But Tony Brown does not simply slash and burn. He also offers farsighted, workable solutions to America's problems. He provides a blueprint for American renewal bases on his belief that although we may not have come to this country on the same ship, we are all now in the same boat.
For the Thrill of It
For the Thrill of It
Baatz, Simon
¥94.10
It was a crime that shocked the nation: the brutal murder in Chicago in 1924 of a child by two wealthy college students who killed solely for the thrill of the experience. Nathan Leopold and Richard Loeb were intellectuals too smart, they believed, for the police to catch them. When they were apprehended, state's attorney Robert Crowe was certain that no defense could save the ruthless killers from the gallows. But the families of the confessed murderers hired Clarence Darrow, entrusting the lives of their sons to the most famous lawyer in America in what would be one of the most sensational criminal trials in the history of American justice.Set against the backdrop of the 1920s a time of prosperity, self-indulgence, and hedonistic excess in a lawless city on the brink of anarchy For the Thrill of It draws the reader into a world of speakeasies and flappers, of gangsters and gin parties, with a spellbinding narrative of Jazz Age murder and mystery.
The Bedwetter
The Bedwetter
Silverman, Sarah
¥94.10
Warning from publisher to reader: At HarperCollins, we are committed to customer satisfaction. Before proceeding with your purchase, please take the following questionnaire to determine your likelihood of enjoying this book:1. Which of the following do you appreciate?(a) Women with somewhat horse-ish facial features.(b) Women who, while not super Jew-y, are more identifiably Jewish than, say, Natalie Portman.(c) Frequent discussion of unwanted body hair. 2. Are you offended by the following behavior?(a) Instructing one's grandmother to place baked goods in her rectal cavity.(b) Stripping naked in public eleven times in a row.(c) Stabbing one's boss in the head with a writing implement. 3. The best way to treat an emotionally fragile young girl is:(a) Murder the main course of her Thanksgiving dinner before her very eyes.(b) Tell her that her older sister is prettier than she, and then immediately die.(c) Prevent her suicide by recommending she stay away from open windows. If you read the above questions without getting nauseous or forming a hate Web site, you are ready to buy this book! Please proceed to the cashier.
Keep the Change
Keep the Change
Dublanica, Steve
¥94.10
An irreverent, pavement-pounding, eye-opening exploration of a neglected part of the American economy: tipping Tipping is huge in America. Almost everyoneleaves at least one tip every day. More thanfive million American workers depend onthem, and we spend $66 billion on tips each year.And everyone recognizes that queasy feeling inbars and restaurants, barbershops and beautyparlors, hotels and strip clubs, and everywhereelse when the check arrives or the tip jar looms.Omnipresent yet poorly understood, tipping hasworked its way into almost every part of daily life.In Keep the Change, bestselling author SteveDublanica dives into this unexplored world, in acomical yet serious attempt to turn himself intothe Guru of the Gratuity. As intrepid and irreverentas Michael Moore or A. J. Jacobs, Dublanicatravels the country to meet shoeshine men, strippers,bartenders, bellhops, bathroom attendants,and many others, all in an effort to overcome hisown sweaty palms when faced with those perennialquestions: Should I tipHow muchThroughouthe explores why tipping has spread; he explainshow differences in gender, age, ethnicity, and nationalityaffect our attitudes; and he reveals just whatthe cabdriver or deliveryman thinks of us after we've left a tip.Written in the lively style that made WaiterRant such a hit, Keep the Change is a fun and enlighteningquest that will change the way wethink and tip.
Go For The Goal
Go For The Goal
Hamm, Mia
¥94.10
For the more than seven million girls from knobby-kneed tykes to high school and college stars who are tearing across the country chasing a soccer ball and dreams of glory, there is one name that eclipses all others, male or female: Mia Hamm. With her cheetahlike acceleration and lightning-bolt shot, Hamm broke nearly every record in her sport, while galvanizing a whole generation of fans and players.Go for the Goal is not only the inspiring story of how a tiny suburban sprite became a global terror with a ball (and the world) at her feet it's also a step-by-step or dribble-by-dribble guide for any kid with the all-American dream of making the team and becoming a champion.Filled with personal anecdotes and fully illustrated with both action and instructional photographs, Go for the Goal shows readers exactly how to master the silky skills and techniques that made Hamm and her teammates the finest women's soccer team in the world.
Maybe You Never Cry Again
Maybe You Never Cry Again
Mac, Bernie
¥94.10
By the tender of age of five, Bernie Mac had found his calling:making others laugh. Now this amazing comedian delves deep inside to share the poignant story of his childhood and the people who shaped him into the strong, self-reliant man and ruthlessly funny comedian he is today.When Bernie was just sixteen, he lost his mother to cancer.A tough but loving teacher, she showered the unwilling boy with life lessons and "Mac-isms" that would later carry him through many hardships and give him strength during his slow rise to stardom. Maybe You Never Cry Again recounts this ascent in hilarious detail, from eight-year-old Bernie's stand-up comedy performance at a church dinner to open mike nights in Chicago, the jobs he juggled to make ends meet and eventually, his success in entertaining huge audiences on stage, in film, and on television.Maybe You Never Cry Again is a powerful testamentto how a mother's love makes everything possible.
Re-Claiming the Bible for a Non-Religious World
Re-Claiming the Bible for a Non-Religious World
Spong, John Shelby
¥94.10
For two hundred years, scholars have been analyzing one of the most important books ever written the Bible and overturning much of what we once thought we knew. Everyday Christians, however, are not privy to this deeper conversation. It is for these people that renowned bishop and author John Shelby Spong presents Re-Claiming the Bible for a Non-Religious World, a book designed to take readers into the contemporary academic debate about the Bible.A definitive voice for progressive Christianity, Spong frees readers from a literal view of the Bible. He opens the possibility that some of the characters in the New Testament are imaginary composites or even literary creations such as Joseph, the earthly father of Jesus; Judas Iscariot; Nicodemus; the Samaritan woman by the well; and Lazarus who was raised from the dead. He presents the Bible as an ever-changing and always growing story. He demonstrates that it is possible to be both a deeply committed Christian and an informed twenty-first-century citizen.In this thorough, substantive guide, Spong explores the origin and essential meaning of each of the individual books in the Bible, examining the background, the context, the level of authenticity and even the trustworthiness of the messages found there. He explains why these particular books, written between two and three thousand years ago, came to be regarded as authoritative and preserved as sacred; he traces the pathway that biblical religion has traveled as it evolved through the centuries, and he shows how people have misused many of these texts in the service of their prejudices.Reaching far beyond the familiar Sunday-school stories that have provided the content of most people’s biblical knowledge, Spong’s journey into the heart of the Bible is his attempt to call his readers into their own journeys into the mystery of God. One does not,” he asserts, have to twist one’s brain into a first-century pretzel in order to take the Bible seriously in this increasingly non-religious world.”
Dark Invasion
Dark Invasion
Blum, Howard
¥94.10
What happens when German spies collaborate to unleash a campaign of terror upon America at the start of World War I?In the summer of 1914, New York Police Department captain Tom Tunney is preoccupied by Manhattan's raging gang rivalries and has little idea that, halfway around the world, a much more ominous threat to the city is brewing. As Germany teeters on the brink of war, its ambassador to the United States is given instructions to find and finance a team of undercover saboteurs who can bring America to its knees before it has a chance to enter the conflict on the side of the Allies.At the page-turning pace of a spy thriller, Dark Invasion tells the remarkable true story of Tunney and his pivotal role in discovering, and delivering to justice, a ruthless ring of German terrorists determined to annihilate the United States. Overwhelmed and undermatched, Tunney's small squad of cops was the David to Germany's Goliath, the operatives of which included military officers, a germ warfare expert, a gifted Harvard professor, a bomb technician, and a document forger. As explosions leveled munitions plants and destroyed cargo ships, particularly in and around New York City, pan- icked officials talked about rogue activists and anarchists but it was Tunney who suspected that these incidents were part of something bigger and became determined to bring down the culprits.Through meticulous research, Blum deftly reconstructs an enthralling, vividly detailed saga of subterfuge and bravery. Enhanced by more than fifty images sourced from global archives, his gritty, energetic narrative follows the German spies with Tunney hot on their heels from the streets, harbors, and warehouses of New York City to the genteel quads of Harvard, the grand estates of industry tycoons, and the steps of the U.S. Capitol. The New York Police Department's breathtaking efforts to unravel the extent of the German plot and close in on its perpetrators are revealed in this riveting account of America's first encounter with a national security threat unlike any other the threat of terrorism that is more relevant now than ever.
The Day Kennedy Was Shot
The Day Kennedy Was Shot
Bishop, Jim
¥94.10
Jim Bishop's trademark suspenseful, hour-by-hour storytelling style drives this account of an unforgettable day in American history. Culled from interviews with more than three hundred individuals, his retelling tracks all the major and minor characters of that day JFK, Oswald, Ruby, LBJ, Jackie, and others illuminating a human drama that many readers believe they know well. At once moving and terrifying, and filled with vivid detail, it delivers the haunting feeling of being there as the day's events unfolded in both Dallas and Washington.As gripping as fiction but with a journalist's exacting detail, The Day Kennedy Was Shot captures the action, mystery, and drama that unfolded on November 22, 1963.
Two Awesome Hours
Two Awesome Hours
Davis, Josh
¥94.10
Whether we love our jobs or not, the amount of work on our plate has reached unsustainable levels. We start each workday anxious about how we will get it all done, and which important tasks will have to be sacrificed again so we can keep our heads above water. We often respond to our out-of-control to-do lists by focusing on being more efficient trying to get more done in less time.According to Josh Davis, Ph.D., we're going about it the wrong way. The answer is not to get more done faster, but rather to create the conditions for at least two awesome hours of peak productivity each day.Neuroscience and psychology research is revealing what those conditions are. Drawing on this research, Davis explains that our minds operate according to complex factors that, when leveraged the right way, can make us truly effective. Davis shows us five deceptively simple strategies to create the conditions for incredible productivity and to restore sanity and balance to our lives: Maximize the moments in our day when we are between tasks, intentionally choosing what to tackle next Schedule tasks based on their cognitive and emotional demands Learn how to direct attention Feed and move our bodies for short-term benefit Identify how our environment affects our focus and alertness We are capable of impressive feats of comprehension, motivation, and performance when our psychological and biological systems are functioning optimally. Two Awesome Hours will show us how to be our most productive every day.
Crazy for the Storm
Crazy for the Storm
Ollestad, Norman
¥94.10
Dad SaidOlestad, we can do i t all. . . .Why do you make me do thisBecause it's beautiful when it all comes together.I don't think it's ever beautiful.One day.Never.We'll see, my father said. Vamanos.From the age of three, Norman Ollestad was thrust into the world of surfing and competitive downhill skiing by the intense, charismatic father he both idolized and resented. While his friends were riding bikes, playing ball, and going to birthday parties, young Norman was whisked away in pursuit of wild and demanding adventures. Yet it were these exhilarating tests of skill that prepared "Boy Wonder," as his father called him, to become a fearless champion and ultimately saved his life.Flying to a ski championship ceremony in February 1979, the chartered Cessna carrying Norman, his father, his father's girlfriend, and the pilot crashed into the San Gabriel Mountains and was suspended at 8,200 feet, engulfed in a blizzard. "Dad and I were a team, and he was Superman," Ollestad writes. But now Norman's father was dead, and the devastated eleven-year-old had to descend the treacherous, icy mountain alone.Set amid the spontaneous, uninhibited surf culture of Malibu and Mexico in the late 1970s, this riveting memoir, written in crisp Hemingwayesque prose, recalls Ollestad's childhood and the magnetic man whose determination and love infuriated and inspired him and also taught him to overcome the indomitable. As it illuminates the complicated bond between an extraordinary father and his son, Ollestad's powerful and unforgettable true story offers remarkable insight for us all.
Lies My Mother Never Told Me
Lies My Mother Never Told Me
Jones, Kaylie
¥94.10
Her mother was a brainy knockout with the sultry beauty of Marilyn Monroe, a raconteur whose fierce wit could shock an audience into hilarity or silence. Her father was a distinguished figure in American letters, the National Book Award–winning author of four of the greatest novels of World War II ever written. A daughter of privilege with a seemingly fairy-tale-like life, Kaylie Jones was raised in the Hamptons via France in the 1960s and '70s, surrounded by the glitterati who orbited her famous father, James Jones. Legendary for their hospitality, her handsome, celebrated parents held court in their home around an antique bar an eighteenth-century wooden pulpit taken from a French village church playing host to writers, actors, movie stars, film directors, socialites, diplomats, an emperor, and even the occasional spy. Kaylie grew up amid such family friends as William Styron, Irwin Shaw, James Baldwin, and Willie Morris, and socialized with the likes of Truman Capote, Norman Mailer, George Plimpton, and Kurt Vonnegut.Her beloved father showed young Kaylie the value of humility, hard work, and education, with its power to overcome ignorance, intolerance, and narrow-mindedness, and instilled in her a love of books and knowledge. From her mother, Gloria, she learned perfect posture, the twist, the fear of abandonment, and soul-shattering cruelty. Two constants defined Kaylie's childhood: literature and alcohol. "Only one word was whispered in the house, as if it were the worst insult you could call someone," she writes, "alcoholic was a word my parents reserved for the most appalling and shameful cases drunks who made public scenes or tried to kill themselves or ended up in the street or in an institution. If you could hold your liquor and go to work, you were definitely not an alcoholic." When her father died from heart failure complicated by years of drinking, sixteen-year-old Kaylie was broken and lost. For solace she turned to his work, looking beyond the man she worshipped to discover the artist and his craft, determined that she too would write. Her loss also left her powerless to withstand her mother's withering barbs and shattering criticism, or halt Gloria's further descent into a bottle one of the few things mother and daughter shared. From adolescence, Kaylie too used drink as a refuge, a way to anesthetize her sadness, anger, and terror. For years after her father's death, she denied the blackouts, the hangovers, the lost days, the rage, the depression. Broken and bereft, she began reading her father's novels and those writers who came before and after him and also pursued her own writing. With this, she found the courage to open the door on the truth of her own addiction.Lies My Mother Never Told Me is the mesmerizing and luminously told story of Kaylie's battle with alcoholism and her struggle to flourish despite the looming shadow of a famous father and an emotionally abusive and damaged mother. Deeply intimate, brutally honest, yet limned by humor and grace, it is a beautifully written tale of personal evolution, family secrets, second chances, and one determined woman's journey to find her own voice and the courage to embrace a life filled with possibility, strength, and love.
You'll See It When You Believe It
You'll See It When You Believe It
Dyer, Wayne W.
¥94.10
Dr. Wayne W. Dyer, psychotherapist, lecturer, and world'famous author of the phenomenal bestseller, Your Erroneous Zones, now takes us to new plateaus of selfawareness in his most powerful book yet. You'll See It When You Believe It will show you how, by tapping the truly amazing power that lies within you, you can direct the course of your own destiny. Using examples from his own highly successful experiences, Wayne Dyer will convince you that, with his proven techniques, you can make your most impossible dreams come true. Believe that you have the power to: Make your life anything you wish it to be; Set real goals and achieve them; Turn obstacles into opportunities; Rid yourself of guilt and inner turmoil; Develop a strong inner confidence; Dramatically improve relationships; Choose a life of abundance; Spend every day doing the things you love to do.
Manifest Your Destiny
Manifest Your Destiny
Dyer, Wayne W.
¥94.10
From the inspirational leader and author of the international bestsellers Your Sacred Self and the classic Your Erroneous Zones comes this mind-awakening guidebook for making your desires reality. Based on ancient principles and spiritual practices, Manifest Your Destiny introduces the Nine Spiritual Principles that will help you overcome the barriers--both within and around you--that prevent you from getting what you want, including: Developing spiritual awareness Trusting yourself Reconnecting to your environment Attracting your desires Accepting your own worthiness Practicing unconditional love Meditating to unlock the power within you Letting go of demands Filled with warmth and insight, this invaluable book will help you achieve your goals--and take you to a level higher than you've ever dreamed.
Four Seconds
Four Seconds
Bregman, Peter
¥94.10
All too often our best efforts to accomplish the things we want most to do our jobs well, to make meaningful contributions at home and at work, to have satisfying relationships with loved ones, friends, neighbors, and coworkers are built on bad habits that sabotage us. We feel overwhelmed by our increasingly large to-do list, so we automatically multitask to get more done and end up more stressed and more overloaded. We say something with the hopes of impressing the other person, but instead of end them then spend days trying to repair the damage. We give what we think is a pep talk to our team but they walk away demotivated.How can we be most effective and productive in a world that moves too fast and demands so much of us?In Four Seconds, Peter Bregman shows that the answer is to pause for as few as four seconds the length of a deep breath to replace bad habits and reactions with more productive behaviors. In his trademark style of blending personal anecdotes with practical advice, Bregman reveals some of our most common counter-productive tendencies and describes counter-intuitive strategies for acting more intentionally, including: Why setting goals can actually harm your performance How to use strategic disengagement to recover focus and willpower Why listening not arguing is the best strategy for changing someone's mind How taking responsibility for someone else's failure can actually help you succeed Drawn from Bregman's hugely popular Harvard Business Review blog, this engaging and wise book provides simple solutions to create the results you want without the stress.
Lost in Shangri-La
Lost in Shangri-La
Zuckoff, Mitchell
¥94.10
On May 13, 1945, twenty-four American servicemen and WACs boarded a transport plane for a sightseeing trip over Shangri-La, a beautiful and mysterious valley deep within the jungle-covered mountains of Dutch New Guinea.Unlike the peaceful Tibetan monks of James Hilton's bestselling novel Lost Horizon, this Shangri-La was home to spear-carrying tribesmen, warriors rumored to be cannibals. But the pleasure tour became an unforgettable battle for survival when the plane crashed. Miraculously, three passengers pulled through. Margaret Hastings, barefoot and burned, had no choice but to wear her dead best friend's shoes. John McCollom, grieving the death of his twin brother also aboard the plane, masked his grief with stoicism. Kenneth Decker, too, was severely burned and suffered a gaping head wound.Emotionally devastated, badly injured, and vulnerable to the hidden dangers of the jungle, the trio faced certain death unless they left the crash site. Caught between man-eating headhunters and enemy Japanese, the wounded passengers endured a harrowing hike down the mountainside a journey into the unknown that would lead them straight into a primitive tribe of superstitious natives who had never before seen a white man or woman.Drawn from interviews, declassified U.S. Army documents, personal photos and mementos, a survivor's diary, a rescuer's journal, and original film footage, Lost in Shangri-La recounts this incredible true-life adventure for the first time. Mitchell Zuckoff reveals how the determined trio dehydrated, sick, and in pain traversed the dense jungle to find help; how a brave band of paratroopers risked their own lives to save the survivors; and how a cowboy colonel attempted a previously untested rescue mission to get them out.By trekking into the New Guinea jungle, visiting remote villages, and rediscovering the crash site, Zuckoff also captures the contemporary natives remembrances of the long-ago day when strange creatures fell from the sky. A riveting work of narrative nonfiction that vividly brings to life an odyssey at times terrifying, enlightening, and comic, Lost in Shangri-La is a thrill ride from beginning to end.
Why Science Does Not Disprove God
Why Science Does Not Disprove God
Aczel, Amir
¥94.10
The renowned science writer, mathematician, and bestselling author of Fermat's Last Theorem masterfully refutes the overreaching claims of the "New Atheists," providing millions of educated believers with a clear, engaging explanation of what science really says, how there's still much space for the Divine in the universe, and why faith in both God and empirical science are not mutually exclusive In recent years a highly publicized coterie of scientists and thinkers, including Richard Dawkins, the late Christopher Hitchens, and Lawrence Krauss, have vehemently contended that breakthroughs in modern science have disproven the existence of God, asserting we must accept that the creation of the universe came out of nothing, that religion is evil, that evolution fully explains the dazzling complexity of life, and more. However, in this much-needed book, veteran science journalist Amir Aczel profoundly disagrees and convincingly demonstrates that science has not, as yet, provided any definitive proof refuting the existence of God. Based on interviews with eleven Nobel Prize winners and many other prominent physicists, biologists, anthropologists, and psychologists, as well as leading theologians and spiritual leaders, Why Science Does Not Disprove God is a fascinating tour through the history of science and a brilliant and incisive analysis of the religious implications of our ever-increasing understanding of life and the universe. Throughout, Aczel reminds us that science, at its best, is about the dispassionate pursuit of truth not a weapon in cultural debates. Respectful of both science and faith and argued from the perspective of no single religious tradition Aczel's book is an essential corrective that should be read by all.
The Little Big Things
The Little Big Things
Peters, Thomas J.
¥94.10
#131 The Case of the Two-Cent CandyYears ago, I wrote about a retail store in the Palo Alto environs a good one, which had a box of two-cent candies at the checkout. I subsequently remember that "little" parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine from retailers to bankers to plumbing-supply-house owners have come up to remind me, sometimes 15 or 20 years later, of "the two-cent candy story," and to tell me how it had a sizable impact on how they did business, metaphorically and in fact.Well, the Two-Cent Candy Phenomenon has struck again with oomph and in the most unlikely of places.For years Singapore's "brand" has more or less been Southeast Asia's "place that works." Its legendary operational efficiency in all it does has attracted businesses of all sorts to set up shop there. But as "the rest" in the geographic neighborhood closed the efficiency gap, and China continued to rise-race-soar, Singapore decided a couple of years ago to "rebrand" itself as not only a place that works but also as an exciting, "with it" city. (I was a participant in an early rebranding conference that also featured the likes of the late Anita Roddick, Deepak Chopra, and Infosys founder and superman N. R. Narayana Murthy.)Singapore's fabled operating efficiency starts, as indeed it should, at ports of entry the airport being a prime example. From immigration to baggage claim to transportation downtown, the services are unmatched anywhere in the world for speed and efficiency.Saga . . . Immigration services in Thailand, three days before a trip to Singapore, were a pain. ("Memorable.") And entering Russia some months ago was hardly a walk in the park, either. To be sure, and especially after 9/11, entry to the United States has not been a process you'd mistake for arriving at Disneyland, nor marked by an attitude that shouted "Welcome, honored guest."Singapore immigration services, on the other hand:The entry form was a marvel of simplicity. The lines were short, very short, with more than adequate staffing.The process was simple and unobtrusive.And:The immigration officer could have easily gotten work at Starbucks; she was all smiles and courtesy.And:Yes!Yes!And . . . yes!There was a little candy jar at each Immigration portal!The "candy jar message" in a dozen ways:"Welcome to Singapore, Tom!! We are absolutely beside ourselves with delight that you have decided to come here!"Wow!Wow!Wow!Ask yourself . . . now:What is my (personal, department, project, restaurant, law firm) "Two-Cent Candy"?Does every part of the process of working with us/me include two-cent candies?Do we, as a group, "think two-cent candies"?Operationalizing: Make "two-centing it" part and parcel of "the way we do business around here." Don't go light on the so-called substance but do remember that . . . perception is reality . . . and perception is shaped by two-cent candies as much as by that so-called hard substance.Start: Have your staff collect "two-cent candy stories" for the next two weeks in their routine "life" transactions. Share those stories. Translate into "our world." And implement.Repeat regularly.Forever.(Recession or no recession you can afford two cents.)(In fact, it is a particularly Brilliant Idea for a recession you doubtless don't maximize Two-Cent Opportunities. And what opportunities they are.)