On the morning of April 2, 1865, Jefferson Davis, president of the Confederacy, received a telegram from General Robert E. Lee. There is no more time the Yankees are coming, it warned. Shortly before midnight, Davis boarded a train from Richmond and fled the capital, setting off an intense and thrilling chase in which Union cavalry hunted the Confederate president. Two weeks later, President Lincoln was assassinated, and the nation was convinced that Davis was involved in the conspiracy that led to the crime. Lincoln's murder, autopsy, and White House funeral transfixed the nation. His final journey began when soldiers placed his corpse aboard a special train that would carry him home on the 1,600-mile trip to Springfield. Along the way, more than a million Americans looked upon their martyr's face, and several million watched the funeral train roll by. It was the largest and most magnificent funeral pageant in American history.To the Union, Davis was no longer merely a traitor. He became a murderer, a wanted man with a $100,000 bounty on his head. Davis was hunted down and placed in captivity, the beginning of an intense and dramatic odyssey that would transform him into a martyr of the South's Lost Cause. The saga that began with Manhunt continues with the suspenseful and electrifying Bloody Crimes. James Swanson masterfully weaves together the stories of two fallen leaders as they made their last expeditions through the bloody landscape of a wounded nation.

You've met the Italian mobin The Godfather, now welcometo the real-life world of IrishAmerica's own murderous clanof organized crime The man who has remained silent for more than a decade finally speaks, revealing the gritty true story of his life inside the infamous South Boston Irish mob led by the elusive, Machiavellian kingpin Whitey Bulger, who to this day remains on the lam as one of the world's Ten Most Wanted criminals, second only to Osama bin Laden.John "Red" Shea was a top lieutenant in the South Boston Irish mob, rising to this position at the age of twenty-one. Thus began his tutelage under the notorious Irish godfather James "Whitey" Bulger. An ice-cold enforcer with a legendary red-hot temper, Shea was a legend among his Southie peers in the 1980s. From the first delivery truck he robbed at thirteen to the start of his twelve-year federal sentence for drug trafficking at twenty-seven, Shea was a portrait in American crime -- a terror, brutal and ruthlessly ambitious. Drug dealer, loan shark, money launderer, and multimillion-dollar narcotics kingpin, Shea was at the pinnacle of power -- until the feds came knocking and eventually obliterated the legendary mob in a well-orchestrated sweep of arrests, fueled by insider tips to the FBI and DEA. While Bulger's other top men turned informant to save their own hides, Shea alone kept his code of honor and his mouth shut -- loyalty that earned him a dozen years of hard time even as the man he was protecting turned out to be, himself, a rat. For in the end, in a remarkable show of betrayal, Bulger turned out to be the FBI's "main man" and top informant -- tipping off the feds for decades while still managing to operate one of the most murderous and profitable organized crime outfits of all time.In Rat Bastards, Shea brings that mysterious world and gritty urban Irish American street culture into sharp focus by telling his own story -- of his fatherless upbringing, his apprenticeship on the tough streets of Southie, and his love affair with trouble, boxing, and then the gangster life. In prose that is refreshingly honest, personal, and surprisingly tender, Shea tells his harrowing, unflinching, and unapologetic story. A man who did the crime, did the time, and held fast to the Irish code of silence, which he was raised to follow at any cost, Shea remains a man of honor and in doing so has become a living legend. One of the last of a dying breed, a true stand-up guy.Shea expects no forgiveness and makes no excuses for the life he chose. His story is intense, compelling, and in your face.

A sheriff . . . An outlaw . . . A legendary showdown. Billy the Kid a.k.a. Henry McCarty, Henry Antrim, and William Bonney was a horse thief, cattle rustler, charismatic rogue, and cold-blooded killer. A superb shot, the Kid gunned down four men single-handedly and five others with the help of cronies. Two of his victims were Lincoln County, New Mexico, deputies killed during the Kid's brazen daylight escape from the courthouse jail on April 28, 1881.After dispensing with his guards and breaking the chain securing his leg irons, the Kid danced a macabre jig on the jail's porch before riding away on a stolen horse as terrified townspeople and many sympathizers watched. For new sheriff Pat Garrett, an acquaintance of Billy's, the chase was on. . . . To Hell on a Fast Horse re-creates the thrilling manhunt for the Wild West's most iconic outlaw. It is also the first dual biography of the Kid and Garrett, each a larger-than-life figure who would not have become legendary without the other. Drawing on voluminous primary sources and a wealth of published scholarship, Mark Lee Gardner digs beneath the myth to take a fresh look at these two men, their relationship, and their epic ride to immortality.

Rand was initially puzzled as to why young spirits wanted to speak through her she had no children of her own and the responsibility of talking with people who had lost theirs seemed too great to bear. But the compelling answers came with time and patience: No one finds death more inexplicable than a grieving parent, thus no spirits are more motivated to make sense of it all for those they've left behind than young ones.These spirits clearly want to heal broken hearts and deepen our understanding of life and death, and Rand has the unique ability to help deliver their messages.Through her, young spirits talk freely about how to make sense of murder, suicide, and accidental deaths. They also discuss the different ways relationships on both sides can be mended, how the intergenerational cycle of abuse and addiction can be stopped, and how joy guides miscarried and aborted children can actually help those they've left behind move forward.The insights they share in this uniquely comforting book will surprise, inform, and inspire. What's more, their answers to our questions about death reveal many valuable tips for living a better life while on earth too.

After losing her high-octane job as an entertainment blogger, Noelle Hancock was lost. About to turn twenty-nine, she'd spent her career writing about celebrities' lives and had forgotten how to live her own. Unemployed and full of self-doubt, she had no idea what she wanted out of life. She feared change in fact, she feared almost everything. Once confident and ambitious, she had become crippled by anxiety, lacking the courage required even to attend a dinner party until inspiration struck one day in the form of a quote on a chalkboard in a coffee shop:"Do one thing every day that scares you." Eleanor RooseveltPainfully timid as a child, Eleanor Roosevelt dedicated herself to facing her fears, a commitment that shaped the rest of her life. With Eleanor as her guide, Noelle spends the months leading up to her thirtieth birthday pursuing a "Year of Fear." From shark diving to fighter pilot lessons, from tap dancing and stand-up comedy to confronting old boyfriends, her hilarious and harrowing adventures teach her about who she is, and what she can become lessons she makes vital for all of us.

The team that refused to give up their manager in his final season A comeback that changed baseball After thirty-three seasons managing in Major League Baseball, Tony La Russa thought he had seen it all that is, until the 2011 Cardinals. Down ten and a half games with little more than a month to play, the Cardinals had long been ruled out as serious postseason contenders. Yet in the face of those steep odds, this team mounted one of the most dramatic and impressive comebacks in baseball history, making the playoffs on the night of the final game of the season and going on to win the World Series despite being down to their last strike twice.Now La Russa gives the inside story behind this astonishing comeback and his remarkable career, explaining how a team with so much against it was able to succeed on baseball's biggest stage. Opening up about the devastating injuries, the bullpen struggles, the crucial games, and the players who made it all possible, he reveals how the team's character shaped its accomplishments, demonstrating how this group came together in good times and in bad to become that rarest of things: a team that actually enjoyed it when the odds were against them. But this story is much more than that of a single season. As La Russa, the third-winningest manager in baseball history, explains, their season was the culmination of a lifetime spent studying the game. Laying bare his often scrutinized and frequently misunderstood approach to managing, he explains his counterintuitive belief in process over result, present moments over statistics, and team unity over individual talent. Along the way he shares the stories from throughout his career that shaped his outlook from his first days managing the Chicago White Sox to his championship years with the Oakland A's, to his triumphant tenure as St. Louis's longest-serving manager. Setting the record straight on his famously intense style, he explores the vital yet overlooked role that his personal relationships with his players have contributed to his victories, ultimately showing how, in a sport often governed by cold, hard numbers, the secret to his success has been surprisingly human. Speaking candidly about his decision to retire, La Russa discusses the changes that he'd observed both in the game and in himself that told him, despite his success, it was time to hang up his spikes. The end result is a passionate, insightful, and remarkable look at our national pastime that takes you behind the scenes of the comeback that no one thought possible and inside the mind of one of the game's greatest managers.

The sequel to Jennifer Worth's New York Times bestselling memoir and the basis for the PBS series Call the MidwifeWhen twenty-two-year-old Jennifer Worth, from a comfortable middle-class upbringing, went to work as a midwife in the direst section of postwar London, she not only delivered hundreds of babies and touched many lives, she also became the neighborhood's most vivid chronicler. Woven into the ongoing tales of her life in the East End are the true stories of the people Worth met who grew up in the dreaded workhouse, a Dickensian institution that limped on into the middle of the twentieth century. Orphaned brother and sister Peggy and Frank lived in the workhouse until Frank got free and returned to rescue his sister. Bubbly Jane's spirit was broken by the cruelty of the workhouse master until she found kindness and romance years later at Nonnatus House. Mr. Collett, a Boer War veteran, lost his family in the two world wars and died in the workhouse. Though these are stories of unimaginable hardship, what shines through each is the resilience of the human spirit and the strength, courage, and humor of people determined to build a future for themselves against the odds. This is an enduring work of literary nonfiction, at once a warmhearted coming-of-age story and a startling look at people's lives in the poorest section of postwar London.

Whether we love our jobs or not, the amount of work on our plate has reached unsustainable levels. We start each workday anxious about how we will get it all done, and which important tasks will have to be sacrificed again so we can keep our heads above water. We often respond to our out-of-control to-do lists by focusing on being more efficient trying to get more done in less time.According to Josh Davis, Ph.D., we're going about it the wrong way. The answer is not to get more done faster, but rather to create the conditions for at least two awesome hours of peak productivity each day.Neuroscience and psychology research is revealing what those conditions are. Drawing on this research, Davis explains that our minds operate according to complex factors that, when leveraged the right way, can make us truly effective. Davis shows us five deceptively simple strategies to create the conditions for incredible productivity and to restore sanity and balance to our lives: Maximize the moments in our day when we are between tasks, intentionally choosing what to tackle next Schedule tasks based on their cognitive and emotional demands Learn how to direct attention Feed and move our bodies for short-term benefit Identify how our environment affects our focus and alertness We are capable of impressive feats of comprehension, motivation, and performance when our psychological and biological systems are functioning optimally. Two Awesome Hours will show us how to be our most productive every day.

All too often our best efforts to accomplish the things we want most to do our jobs well, to make meaningful contributions at home and at work, to have satisfying relationships with loved ones, friends, neighbors, and coworkers are built on bad habits that sabotage us. We feel overwhelmed by our increasingly large to-do list, so we automatically multitask to get more done and end up more stressed and more overloaded. We say something with the hopes of impressing the other person, but instead of end them then spend days trying to repair the damage. We give what we think is a pep talk to our team but they walk away demotivated.How can we be most effective and productive in a world that moves too fast and demands so much of us?In Four Seconds, Peter Bregman shows that the answer is to pause for as few as four seconds the length of a deep breath to replace bad habits and reactions with more productive behaviors. In his trademark style of blending personal anecdotes with practical advice, Bregman reveals some of our most common counter-productive tendencies and describes counter-intuitive strategies for acting more intentionally, including: Why setting goals can actually harm your performance How to use strategic disengagement to recover focus and willpower Why listening not arguing is the best strategy for changing someone's mind How taking responsibility for someone else's failure can actually help you succeed Drawn from Bregman's hugely popular Harvard Business Review blog, this engaging and wise book provides simple solutions to create the results you want without the stress.

Dad SaidOlestad, we can do i t all. . . .Why do you make me do thisBecause it's beautiful when it all comes together.I don't think it's ever beautiful.One day.Never.We'll see, my father said. Vamanos.From the age of three, Norman Ollestad was thrust into the world of surfing and competitive downhill skiing by the intense, charismatic father he both idolized and resented. While his friends were riding bikes, playing ball, and going to birthday parties, young Norman was whisked away in pursuit of wild and demanding adventures. Yet it were these exhilarating tests of skill that prepared "Boy Wonder," as his father called him, to become a fearless champion and ultimately saved his life.Flying to a ski championship ceremony in February 1979, the chartered Cessna carrying Norman, his father, his father's girlfriend, and the pilot crashed into the San Gabriel Mountains and was suspended at 8,200 feet, engulfed in a blizzard. "Dad and I were a team, and he was Superman," Ollestad writes. But now Norman's father was dead, and the devastated eleven-year-old had to descend the treacherous, icy mountain alone.Set amid the spontaneous, uninhibited surf culture of Malibu and Mexico in the late 1970s, this riveting memoir, written in crisp Hemingwayesque prose, recalls Ollestad's childhood and the magnetic man whose determination and love infuriated and inspired him and also taught him to overcome the indomitable. As it illuminates the complicated bond between an extraordinary father and his son, Ollestad's powerful and unforgettable true story offers remarkable insight for us all.

Her mother was a brainy knockout with the sultry beauty of Marilyn Monroe, a raconteur whose fierce wit could shock an audience into hilarity or silence. Her father was a distinguished figure in American letters, the National Book Award–winning author of four of the greatest novels of World War II ever written. A daughter of privilege with a seemingly fairy-tale-like life, Kaylie Jones was raised in the Hamptons via France in the 1960s and '70s, surrounded by the glitterati who orbited her famous father, James Jones. Legendary for their hospitality, her handsome, celebrated parents held court in their home around an antique bar an eighteenth-century wooden pulpit taken from a French village church playing host to writers, actors, movie stars, film directors, socialites, diplomats, an emperor, and even the occasional spy. Kaylie grew up amid such family friends as William Styron, Irwin Shaw, James Baldwin, and Willie Morris, and socialized with the likes of Truman Capote, Norman Mailer, George Plimpton, and Kurt Vonnegut.Her beloved father showed young Kaylie the value of humility, hard work, and education, with its power to overcome ignorance, intolerance, and narrow-mindedness, and instilled in her a love of books and knowledge. From her mother, Gloria, she learned perfect posture, the twist, the fear of abandonment, and soul-shattering cruelty. Two constants defined Kaylie's childhood: literature and alcohol. "Only one word was whispered in the house, as if it were the worst insult you could call someone," she writes, "alcoholic was a word my parents reserved for the most appalling and shameful cases drunks who made public scenes or tried to kill themselves or ended up in the street or in an institution. If you could hold your liquor and go to work, you were definitely not an alcoholic." When her father died from heart failure complicated by years of drinking, sixteen-year-old Kaylie was broken and lost. For solace she turned to his work, looking beyond the man she worshipped to discover the artist and his craft, determined that she too would write. Her loss also left her powerless to withstand her mother's withering barbs and shattering criticism, or halt Gloria's further descent into a bottle one of the few things mother and daughter shared. From adolescence, Kaylie too used drink as a refuge, a way to anesthetize her sadness, anger, and terror. For years after her father's death, she denied the blackouts, the hangovers, the lost days, the rage, the depression. Broken and bereft, she began reading her father's novels and those writers who came before and after him and also pursued her own writing. With this, she found the courage to open the door on the truth of her own addiction.Lies My Mother Never Told Me is the mesmerizing and luminously told story of Kaylie's battle with alcoholism and her struggle to flourish despite the looming shadow of a famous father and an emotionally abusive and damaged mother. Deeply intimate, brutally honest, yet limned by humor and grace, it is a beautifully written tale of personal evolution, family secrets, second chances, and one determined woman's journey to find her own voice and the courage to embrace a life filled with possibility, strength, and love.

There's nothing better than a book you can't put down or better yet, a book you'll never forget. This book puts the power of transformational reading into your hands. Jack Canfield, cocreator of the bestselling Chicken Soup for the Soul series, and self-actualization pioneer Gay Hendricks have invited notable people to share personal stories of books that changed their lives. What book shaped their outlook and habitsHelped them navigate rough seasSpurred them to satisfaction and successThe contributors include Dave Barry, Stephen Covey, Malachy McCourt, Jacquelyn Mitchard, Mark Victor Hansen, John Gray, Christiane Northrup, Bernie Siegel, Craig Newmark, Michael E. Gerber, Lou Holtz, and Pat Williams, to name just a few. Their richly varied stories are poignant, energizing, and entertaining.Author and actor Malachy McCourt tells how a tattered biography of Gandhi, stumbled on in his youth, offered a shining example of true humility and planted the seeds that would help support his sobriety decades later. Bestselling author and physician Bernie Siegel, M.D., tells how William Saroyan's The Human Comedy helped him realize that, in order to successfully treat his patients with life-threatening illnesses, "I had to help them live not just prevent them from dying."Actress Catherine Oxenberg reveals how, at a life crossroads and struggling with bulimia, a book taught her the transforming difference one person could make in the life of another and why that person for her was Richard Burton.Rafe Esquith, the award-winning teacher whose inner-city students have performed Shakespeare all over the world, recounts his deep self-doubt in the midst of his success and how reading To Kill a Mockingbird strengthened him to continue teaching.Beloved librarian and bestselling author Nancy Pearl writes how, at age ten, Robert Heinlein's science fiction book Space Cadet impressed on her the meaning of personal integrity and gave her a vision of world peace she'd never imagined possible. Two years later, she marched in her first civil rights demonstration and learned that there's always a way to make "a small contribution to intergalactic harmony."If you're looking for insight and illumination or simply for that next great book to read You've Got to Read This Book! has treasures in store for you.

On the morning of February 24, 1942, on the Black Sea near Istanbul, an explosion ripped through a decrepit former cattle barge filled with Jewish refugees. One man clung fiercely to a piece of deck, fighting to survive. Nearly eight hundred others -- among them, more than one hundred children -- perished.In Death on the Black Sea, the story of the Struma, its passengers, and the events that led to its destruction are investigated and fully revealed in two vivid, parallel accounts, set six decades apart. One chronicles the international diplomatic maneuvers and callousness that resulted in the largest maritime loss of civilian life during World War II. The other recounts a recent attempt to locate the Struma at the bottom of the Black Sea, an effort initiated and pursued by the grandson of two of the victims. A vivid reconstruction of a grim exodus aboard a doomed ship, Death on the Black Sea illuminates a forgotten episode of World War II and pays tribute to the heroes, past and present, who keep its memory alive.

When small- and medium-sized business owners first hear George Cloutier's rules, they often think he's a madman. His controversial rules for doing business rules that aren't taught at Harvard Business School include:The best family business has one member.Weekends are for working, not playing golf or coaching.Never pay your vendors on time.Wear your control freak badge with pride.Quit denial: if your business is failing during a recession, it's your fault. As the founder and CEO of American Management Services, Cloutier has emerged as "the leading advocate for small business" (Reuters), having spent over thirty years guiding business owners through the tough choices that line the road to profitability. He and his company have worked with more than six thousand companies, averting certain ruin for some and generating seemingly impossible growth and profitability for others.Cloutier graduated from Harvard College and Harvard Business School, but the lessons in this book aren't from there. Unlike his classmates, most of whom headed straight to Wall Street, Cloutier has been on the docks at 2 a.m. counting heads of lettuce for food distributors to make sure nothing would disappear without a waybill. He's spent long, overnight hours in truck stops, making sure sticky fingers stayed out of the tills. Cloutier and his colleagues at American Management Services become personal pitt bulls to the CEOs who hire them, doing whatever it takes to bring their clients' businesses back into long-term profitability.Profits Aren't Everything, They're the Only Thing is the long- overdue wake-up call for 23 million small- and midsize business owners across America. This book serves up the hard-boiled, unadulterated truth to aspiring and established entrepreneurs, without apologies. His no-nonsense advice may be hard to hear at times, but it works.

"What do you think of my fiction book writing?" the aspiring novelist extorted. "Darn," the editor hectored, in turn. "I can not publish your novel! It is full of what we in the business call 'really awful writing.'" "But how shall I absolve this dilemmaI have already read every tome available on how to write well and get published!" The writer tossed his head about, wildly."It might help," opined the blonde editor, helpfully, "to ponder how NOT to write a novel, so you might avoid the very thing!" Many writing books offer sound advice on how to write well. This is not one of those books. On the contrary, this is a collection of terrible, awkward, and laughably unreadable excerpts that will teach you what to avoid at all costs if you ever want your novel published. In How Not to Write a Novel, authors Howard Mittelmark and Sandra Newman distill their 30 years combined experience in teaching, editing, writing, and reviewing fiction to bring you real advice from the other side of the query letter. Rather than telling you how or what to write, they identify the 200 most common mistakes unconsciously made by writers and teach you to recognize, avoid, and amend them. With hilarious "mis-examples" to demonstrate each manu*-mangling error, they'll help you troubleshoot your beginnings and endings, bad guys, love interests, style, jokes, perspective, voice, and more. As funny as it is useful, this essential how-NOT-to guide will help you get your manu* out of the slush pile and into the bookstore.

Uniquely fusing practical advice on writing with his own insights into the craft, Pulitzer Prize-winning author Richard Rhodes constructs beautiful prose about the issues would-be writers are most afraid to articulate: How do I dare writeWhere do I beginWhat do I do with this story I have to tell that fills and breaks my heartRich with personal vignettes about Rhode's sources of inspiration, How to Write is also a memoir of one of the most original and celebrated writers of our day.

In 1907, Irish immigrant William Mulholland designed and began to build one of the greatest civil engineering feats in history: the aqueduct that carried water 233 miles from the Sierra Nevada Mountains to Los Angeles allowing this small, resource-challenged desert city to grow into a modern global metropolis. Drawing on new research, Les Standiford vividly captures the larger-than-life engineer and the breathtaking scope of his six-year, $23 million project that would transform a region, a state, and a nation at the dawn of its greatest century.Mulholland, a penniless Dublin immigrant who made his way west as a stowaway on a passenger ship, personifies the American rags-to-riches tale, working from a position as a ditchdigger to become chief engineer of the Los Angeles Water Company. Confronted with a decade-long drought that threatened his adopted city's future, the self taught Mulholland found the answer in the rushing snow melt from the Eastern Sierra Nevada Mountains, nearly 250 miles away. He proposed to build an aqueduct that would outdo any such ever conceived, one that would carry an entire river from its source to Los Angeles, through mountains, over chasms, and across an alternately freezing and blistering terra incognita, because he believed it was the city's only hope.The project brought a simmering-to-this-day firestorm of protest from residents of California's Owens Valley where the waters would be taken, as well as an all-out onslaught from political opponents and vested interests in Los Angeles, who were fearful of losing their stranglehold on the city's yield. But after nine years of struggle, including the efforts of thousands of workmen many of whom lost their lives and the use of engineering techniques and strategies never previously employed, Mulholland turned the gates and loosed the waters that brought an unprecedented wave of development and prosperity to his city and the region.Though the landmark film Chinatown touched on the subject, Mulholland was characterized there as Hollis Mulwray, a colorless pipsqueak easily dispatched by archvillain and developer Noah Cross (John Houston). In real life, however, Mulholland was every bit the equal of any of his foes, a colorful, brook-no-nonsense man of the people who accomplished a feat like no other and became a hero in the process. Water to the Angels is not only a book that provides insight into the seeds of significant ecological concerns of this day, it is also a stirring story of accomplishment against all odds, all the more captivating for being true.As Robert Towne, author of the screenplay for Chinatown suggests, the subject is timeless. "I found the ubiquity of water in everyone's lives to be compelling. Everybody needs water."At a time when the importance of water is being recognized as never before considered by many experts to be the essential resource of the twenty-first century Water to the Angels brings into focus the vigor of a fabled era, the might of a larger-than-life individual, and the scale of a priceless construction project, and sheds critical light on a past that offers insights for our future.

The renowned science writer, mathematician, and bestselling author of Fermat's Last Theorem masterfully refutes the overreaching claims of the "New Atheists," providing millions of educated believers with a clear, engaging explanation of what science really says, how there's still much space for the Divine in the universe, and why faith in both God and empirical science are not mutually exclusive In recent years a highly publicized coterie of scientists and thinkers, including Richard Dawkins, the late Christopher Hitchens, and Lawrence Krauss, have vehemently contended that breakthroughs in modern science have disproven the existence of God, asserting we must accept that the creation of the universe came out of nothing, that religion is evil, that evolution fully explains the dazzling complexity of life, and more. However, in this much-needed book, veteran science journalist Amir Aczel profoundly disagrees and convincingly demonstrates that science has not, as yet, provided any definitive proof refuting the existence of God. Based on interviews with eleven Nobel Prize winners and many other prominent physicists, biologists, anthropologists, and psychologists, as well as leading theologians and spiritual leaders, Why Science Does Not Disprove God is a fascinating tour through the history of science and a brilliant and incisive analysis of the religious implications of our ever-increasing understanding of life and the universe. Throughout, Aczel reminds us that science, at its best, is about the dispassionate pursuit of truth not a weapon in cultural debates. Respectful of both science and faith and argued from the perspective of no single religious tradition Aczel's book is an essential corrective that should be read by all.

#131 The Case of the Two-Cent CandyYears ago, I wrote about a retail store in the Palo Alto environs a good one, which had a box of two-cent candies at the checkout. I subsequently remember that "little" parting gesture of the two-cent candy as a symbol of all that is Excellent at that store. Dozens of people who have attended seminars of mine from retailers to bankers to plumbing-supply-house owners have come up to remind me, sometimes 15 or 20 years later, of "the two-cent candy story," and to tell me how it had a sizable impact on how they did business, metaphorically and in fact.Well, the Two-Cent Candy Phenomenon has struck again with oomph and in the most unlikely of places.For years Singapore's "brand" has more or less been Southeast Asia's "place that works." Its legendary operational efficiency in all it does has attracted businesses of all sorts to set up shop there. But as "the rest" in the geographic neighborhood closed the efficiency gap, and China continued to rise-race-soar, Singapore decided a couple of years ago to "rebrand" itself as not only a place that works but also as an exciting, "with it" city. (I was a participant in an early rebranding conference that also featured the likes of the late Anita Roddick, Deepak Chopra, and Infosys founder and superman N. R. Narayana Murthy.)Singapore's fabled operating efficiency starts, as indeed it should, at ports of entry the airport being a prime example. From immigration to baggage claim to transportation downtown, the services are unmatched anywhere in the world for speed and efficiency.Saga . . . Immigration services in Thailand, three days before a trip to Singapore, were a pain. ("Memorable.") And entering Russia some months ago was hardly a walk in the park, either. To be sure, and especially after 9/11, entry to the United States has not been a process you'd mistake for arriving at Disneyland, nor marked by an attitude that shouted "Welcome, honored guest."Singapore immigration services, on the other hand:The entry form was a marvel of simplicity. The lines were short, very short, with more than adequate staffing.The process was simple and unobtrusive.And:The immigration officer could have easily gotten work at Starbucks; she was all smiles and courtesy.And:Yes!Yes!And . . . yes!There was a little candy jar at each Immigration portal!The "candy jar message" in a dozen ways:"Welcome to Singapore, Tom!! We are absolutely beside ourselves with delight that you have decided to come here!"Wow!Wow!Wow!Ask yourself . . . now:What is my (personal, department, project, restaurant, law firm) "Two-Cent Candy"?Does every part of the process of working with us/me include two-cent candies?Do we, as a group, "think two-cent candies"?Operationalizing: Make "two-centing it" part and parcel of "the way we do business around here." Don't go light on the so-called substance but do remember that . . . perception is reality . . . and perception is shaped by two-cent candies as much as by that so-called hard substance.Start: Have your staff collect "two-cent candy stories" for the next two weeks in their routine "life" transactions. Share those stories. Translate into "our world." And implement.Repeat regularly.Forever.(Recession or no recession you can afford two cents.)(In fact, it is a particularly Brilliant Idea for a recession you doubtless don't maximize Two-Cent Opportunities. And what opportunities they are.)

A fascinating exploration of the contents of Agatha Christie's seventy-three private notebooks, including illustrations and two unpublished Poirot stories When Agatha Christie died in 1976, at age eighty-five, she had become the world's most popular author. With sales of more than two billion copies worldwide, in more than one hundred countries, she had achieved the impossible more than one book every year since the 1920s, every one a bestseller.So prolific was Agatha Christie's output sixty-six crime novels, twenty plays, six romance novels under a pseudonym and more than one hundred and fifty short stories it was often claimed that she had a photographic memory. Was this trueOr did she resort over those fifty-five years to more mundane methods of working out her ingenious crimesFollowing the death of Agatha's daughter, Rosalind, at the end of 2004, a remarkable legacy was revealed. Unearthed among her affairs at the family home of Greenway were Agatha Christie's private notebooks, seventy-three handwritten volumes of notes, lists and drafts outlining all her plans for her many books, plays and stories. Buried in this treasure trove, all in her unmistakable handwriting, are revelations about her famous books that will fascinate anyone who has ever read or watched an Agatha Christie story.How did the infamous twist in The Murder of Roger Ackroyd really come aboutWhich very famous Poirot novel started life as an adventure for Miss MarpleWhich books were designed to have completely differ-ent endings, and what were theyWhat were the plot ideas that she considered but rejected?Full of details she was too modest to reveal in her own autobiography, this remarkable new book includes a wealth of excerpts and pages reproduced directly from the notebooks and her letters, plus, for the first time, two newly discovered complete Hercule Poirot short stories never before published.

Last Will & Testament of Adam CarollaI, Adam Carolla, being of beaten-down mind, declare this to be my Last Will and Testament. I revoke all wills and addendums previously made by me. (You guys never did listen, anyway.) Article II appoint the rest of the world's unappreciated dads as Personal Representatives to administer this Will. I bequeath to them the right to crack a couple cold ones in the garage after working their asses off all week and ask that they be permitted to watch all the porn they like and not have to change diapers and get dragged to every preschool "graduation" and PTA meeting. Article IITo my wife, I leave a safe-deposit box, the sole content of which is a note reading "Get a job. I'm dead," and my best wishes on trying to keep up with the unending demands of our houses, cars, dog, and kids.Article IIII devise, bequeath, and give my kids this book, Daddy, Stop Talking. Since you guys were the death of me, I leave you these pages of wisdom. But no cash, cars, or property. You've got to earn those. On that note, I further demand that the following message be placed on the marker of my grave: "You're All on Your Own Now. Enjoy."