At home, on the job, in a personal relationship, it's often not what you say but how you say it that counts.Deborah Tannen revolutionized our thinking about relationships between women and men in her #1 bestseller You Just Don't Understand. In That's Not What I Meant!, the internationally renowned sociolinguist and expert on communication demonstrates how our conversational signals voice level, pitch and intonation, rhythm and timing, even the simple turns of phrase we choose are powerful factors in the success or failure of any relationship. Regional speech characteristics, ethnic and class backgrounds, age, and individual personality all contribute to diverse conversational styles that can lead to frustration and misplaced blame if ignored but provide tools to improve relationships if they are understood.At once eye-opening, astute, and vastly entertaining, Tannen's classic work on interpersonal communication will help you to hear what isn't said and to recognize how your personal conversational style meshes or clashes with others. It will give you a new understanding of communication that will enable you to make the adjustments that can save a conversation . . . or a relationship.

On Christmas morning in the year 800, Pope Leo III placed the crown of imperial Rome on the brow of a Germanic king named Karl. With one gesture, the man later hailed as Charlemagne claimed his empire and forever shaped the destiny of Europe. Becoming Charlemagne tells the story of the international power struggle that led to this world-changing event.Illuminating an era that has long been overshadowed by legend, this far-ranging book shows how the Frankish king and his wise counselors built an empire not only through warfare but also by careful diplomacy. With consummate political skill, Charlemagne partnered with a scandal-ridden pope, fended off a ruthless Byzantine empress, nurtured Jewish communities in his empire, and fostered ties with a famous Islamic caliph. For 1,200 years, the deeds of Charlemagne captured the imagination of his descendants, inspiring kings and crusaders, the conquests of Napolon and Hitler, and the optimistic architects of the European Union.In this engaging narrative, Jeff Sypeck crafts a vivid portrait of Karl, the ruler who became a legend, while transporting readers far beyond Europe to the glittering palaces of Constantinople and the streets of medieval Baghdad. Evoking a long-ago world of kings, caliphs, merchants, and monks, Becoming Charlemagne brings alive an age of empire building that continues to resonate today.

The Apple Trees at Olema includes work from Robert Hass's first five books Field Guide, Praise, Human Wishes, Sun Under Wood, and Time and Materials as well as a substantial gathering of new poems, including a suite of elegies, a series of poems in the form of notebook musings on the nature of storytelling, a suite of summer lyrics, and two experiments in pure narrative that meditate on personal relations in a violent world and read like small, luminous novellas. From the beginning, his poems have seemed entirely his own: a complex hybrid of the lyric line, with an unwavering fidelity to human and nonhuman nature, and formal variety and surprise, and a syntax capable of thinking through difficult things in ways that are both perfectly ordinary and really unusual. Over the years, he has added to these qualities a range and a formal restlessness that seem to come from a skeptical turn of mind, an acute sense of the artifice of the poem and of the complexity of the world of lived experience that a poem tries to apprehend.Hass's work is grounded in the beauty of the physical world. His familiar landscapes San Francisco, the northern California coast, the Sierra high country are vividly alive in his work. His themes include art, the natural world, desire, family life, the life between lovers, the violence of history, and the power and inherent limitations of language. He is a poet who is trying to say, as fully as he can, what it is like to be alive in his place and time. His style formed in part by American modernism, in part by his long apprenticeship as a translator of the Japanese haiku masters and Czeslaw Milosz combines intimacy of address, a quick intelligence, a virtuosic skill with long sentences, intense sensual vividness, and a light touch. It has made him immensely readable and his work widely admired.

On the last hot day of summer in 1992, gunfire cracked over a rocky knob in northern Idaho, just south of the Canadian border. By the next day three people were dead, and a small war was joined, pitting the full might of federal law enforcement against one well-armed family. Drawing on extensive interviews with Randy Weaver's family, government insiders, and others, Jess Walter traces the paths that led the Weavers to their confrontation with federal agents and led the government to treat a family like a gang of criminals. This is the story of what happened on Ruby Ridge: the tragic and unlikely series of events that destroyed a family, brought down the number-two man in the FBI, and left in its wake a nation increasingly attuned to the dangers of unchecked federal power.

An irreverent, pavement-pounding, eye-opening exploration of a neglected part of the American economy: tipping Tipping is huge in America. Almost everyoneleaves at least one tip every day. More thanfive million American workers depend onthem, and we spend $66 billion on tips each year.And everyone recognizes that queasy feeling inbars and restaurants, barbershops and beautyparlors, hotels and strip clubs, and everywhereelse when the check arrives or the tip jar looms.Omnipresent yet poorly understood, tipping hasworked its way into almost every part of daily life.In Keep the Change, bestselling author SteveDublanica dives into this unexplored world, in acomical yet serious attempt to turn himself intothe Guru of the Gratuity. As intrepid and irreverentas Michael Moore or A. J. Jacobs, Dublanicatravels the country to meet shoeshine men, strippers,bartenders, bellhops, bathroom attendants,and many others, all in an effort to overcome hisown sweaty palms when faced with those perennialquestions: Should I tipHow muchThroughouthe explores why tipping has spread; he explainshow differences in gender, age, ethnicity, and nationalityaffect our attitudes; and he reveals just whatthe cabdriver or deliveryman thinks of us after we've left a tip.Written in the lively style that made WaiterRant such a hit, Keep the Change is a fun and enlighteningquest that will change the way wethink and tip.

If your workplace feels like a battle zone and colleagues sometimes act like adversaries, you ore not alone. Today four generations glare at one another across the conference table, and the potential for conflict and confusion has never been greater. Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic shaped during the Great Depression. Eighty million Baby Boomers vacillate between their overwhelming need to succeed and their growing desire to slow down and enjoy life. Generation Xers try to prove themselves constantly yet dislike the image of being overly ambitious, disrespectful, and irreverent. Millennials, new to the workforce, mix savvy with social conscience and promise to further change the business landscape. This insightful book provides hands-on methods to close the generation gaps. With effective tools to recruit, retain, motivate, and manage each generation, you can now create teamwork, not war, in today's highperformance workplace . . . where at any age, productivity is what counts.

From flying squirrels to grizzly bears, and from torpid turtles to insects with antifreeze, the animal kingdom relies on some staggering evolutionary innovations to survive winter. Unlike their human counterparts, who must alter the environment to accommodate physical limitations, animals are adaptable to an amazing range of conditions.Examining everything from food sources in the extremely barren winter land-scape to the chemical composition that allows certain creatures to survive, Heinrich's Winter World awakens the largely undiscovered mysteries by which nature sustains herself through winter's harsh, cruel exigencies.

For more than twenty years, Dr. Holland has pioneered the study of psychological problems of cancer patients and their families -- whom she calls "the real experts." In The Human Side of Cancer, she shares what she has learned from all of them about facing this life-threatening illness and what truly helps along the cancer journey. This book is the next best thing to sitting in Dr. Holland's office and talking with her about the uncertainty and anxiety elicited by this disease. And it is a book that inspires hope -- through stories of the simple courage of ordinary people confronting cancer.

Find your way back to a happy, satisfying relationshipAll couples argue, but how do some couples get to what seems like the point of no returnLicensed marriage and family therapist Dr. Tara Fields has spent more than twenty-eight years working with couples, and she has discovered that there are five common conflict loops that couples fall into and three steps to getting past having the same fights over and over again and onward to building a relationship where each partner feels heard, understood, respected, and loved. These steps include: Recognizing the conflict loop at play Exploring past and present fears Creating opportunities to get in touch with the deepest needs of both partners in order to find new gratitude, respect, and trust Change comes with awareness. When you're present in the moment, conflict with your partner can become an opportunity to work through unresolved issues and to learn more about each other; it can even become a way to grow closer. In The Love Fix, Fields shares her tested and proven tools to help build stronger relationships, including: Insight from real couples who have repaired their relationships Self-assessment quizzes to get to the root of the problem Practical 3-Minute Fixes you can start using immediately HEARTwork exercises to help you dig deeper in order to reconnect It's never too late to reignite your passion and to restore the love between you and your partner. Stop rehashing the same issues, figure out what you're really fighting about, and start enjoying a happier, stronger relationship today.

You've met the Italian mobin The Godfather, now welcometo the real-life world of IrishAmerica's own murderous clanof organized crime The man who has remained silent for more than a decade finally speaks, revealing the gritty true story of his life inside the infamous South Boston Irish mob led by the elusive, Machiavellian kingpin Whitey Bulger, who to this day remains on the lam as one of the world's Ten Most Wanted criminals, second only to Osama bin Laden.John "Red" Shea was a top lieutenant in the South Boston Irish mob, rising to this position at the age of twenty-one. Thus began his tutelage under the notorious Irish godfather James "Whitey" Bulger. An ice-cold enforcer with a legendary red-hot temper, Shea was a legend among his Southie peers in the 1980s. From the first delivery truck he robbed at thirteen to the start of his twelve-year federal sentence for drug trafficking at twenty-seven, Shea was a portrait in American crime -- a terror, brutal and ruthlessly ambitious. Drug dealer, loan shark, money launderer, and multimillion-dollar narcotics kingpin, Shea was at the pinnacle of power -- until the feds came knocking and eventually obliterated the legendary mob in a well-orchestrated sweep of arrests, fueled by insider tips to the FBI and DEA. While Bulger's other top men turned informant to save their own hides, Shea alone kept his code of honor and his mouth shut -- loyalty that earned him a dozen years of hard time even as the man he was protecting turned out to be, himself, a rat. For in the end, in a remarkable show of betrayal, Bulger turned out to be the FBI's "main man" and top informant -- tipping off the feds for decades while still managing to operate one of the most murderous and profitable organized crime outfits of all time.In Rat Bastards, Shea brings that mysterious world and gritty urban Irish American street culture into sharp focus by telling his own story -- of his fatherless upbringing, his apprenticeship on the tough streets of Southie, and his love affair with trouble, boxing, and then the gangster life. In prose that is refreshingly honest, personal, and surprisingly tender, Shea tells his harrowing, unflinching, and unapologetic story. A man who did the crime, did the time, and held fast to the Irish code of silence, which he was raised to follow at any cost, Shea remains a man of honor and in doing so has become a living legend. One of the last of a dying breed, a true stand-up guy.Shea expects no forgiveness and makes no excuses for the life he chose. His story is intense, compelling, and in your face.

Hip: The History is the story of how American pop culture has evolved throughout the twentieth century to its current position as world cultural touchstone. How did hip become such an obsessionFrom sex and music to fashion and commerce, John Leland tracks the arc of ideas as they move from subterranean Bohemia to Madison Avenue and back again. Hip: The History examines how hip has helped shape -- and continues to influence -- America's view of itself, and provides an incisive account of hip's quest for authenticity.This P.S. edition features an extra 16 pages of insights into the book, including author interviews, recommended reading, and more.

In Summer World: A Season of Bounty, Bernd Heinrich brings us the same bottomless reserve of wonder and reverence for the teeming animal life of backwoods New England that he brought us in Winter World: The Ingenuity of Animal Survival. Now he is focusing on the animal kingdom in the extremes of the warmer months, with all its feeding, nesting, fighting, and mating.Whether presenting disquisitions on ant wars, the predatory characteristics of wasps, the mating rituals of woodpeckers, or describing an encounter with a road full of wood frogs, Summer World never stops observing the beautifully complex interactions of animals and plants with nature, giving extraordinary depth to the relationships between habitat and the warming of the earth. How can cicadas survive and thrive at temperatures pushing 115°FDo hummingbirds know what they're up against before they migrate over the Gulf of MexicoWhy do some trees stop growing taller even when three months of warm weather remainWith awe and unmatched expertise, Heinrich explores hundreds of questions like these. Exquisitely illustrated with dozens of the author's own drawings, Summer World is Bernd Heinrich's most engaging book to date, a fascinating work from one of our very best science writers.

Former baseball slugger Darryl Strawberry, whose achievements on the field were often overshadowed by his struggles off the field, recounts the highs, the lows, and the lessons of hope and survival he learned along the way.The youngest son of Henry and Ruby Strawberry, Darryl grew up in a working-class neighborhood in Los Angeles, where he channeled his energy into baseball and basketball. The New York Mets drafted him in 1980, and he won the National League Rookie of the Year Award in 1983. Strawberry became the first National League player voted to the All-Star Game in each of his first four full seasons. Throughout the eighties and nineties, however, Strawberry faced many personal challenges, includ-ing drug use, tax evasion, solicitation, and allegations of domestic violence. His seasons with the Dodgers, Giants, and Yankees were interrupted by suspensions, visits to rehab, and treatment for colon cancer. But in 2006, Strawberry's life changed course dramatically. With his wife, Tracy, he devoted himself to his church and to his work with children and adults affected by autism and other developmental disorders.For the first time, in his own words, Darryl Strawberry delivers his inspirational narrative the extraordinary story of his life.

A sheriff . . . An outlaw . . . A legendary showdown. Billy the Kid a.k.a. Henry McCarty, Henry Antrim, and William Bonney was a horse thief, cattle rustler, charismatic rogue, and cold-blooded killer. A superb shot, the Kid gunned down four men single-handedly and five others with the help of cronies. Two of his victims were Lincoln County, New Mexico, deputies killed during the Kid's brazen daylight escape from the courthouse jail on April 28, 1881.After dispensing with his guards and breaking the chain securing his leg irons, the Kid danced a macabre jig on the jail's porch before riding away on a stolen horse as terrified townspeople and many sympathizers watched. For new sheriff Pat Garrett, an acquaintance of Billy's, the chase was on. . . . To Hell on a Fast Horse re-creates the thrilling manhunt for the Wild West's most iconic outlaw. It is also the first dual biography of the Kid and Garrett, each a larger-than-life figure who would not have become legendary without the other. Drawing on voluminous primary sources and a wealth of published scholarship, Mark Lee Gardner digs beneath the myth to take a fresh look at these two men, their relationship, and their epic ride to immortality.

A witty and engaging history of the first botanists, interwoven with stories of today's extraordinary plants found in the garden and the labIn Paradise Under Glass, Ruth Kassinger recounts with grace and humor her journey from brown thumb to green, sharing the lessons that she learned from building a home conservatory in the wake of a devastating personal crisis. In A Garden of Marvels, she extends the story. "This book was born of a murder, a murder I committed," she begins. The victim was a kumquat tree. Though she diligently did her best watering, fertilizing, repotting, and pruning the plant turned brown and brittle. Why did the kumquat die when other plants in the garden that received the same attention thrivedshe wondered. It was an experience that offered invaluable insight. While she knew the basic rules of caring for indoor plants, Kassinger realized that she understood very little about plant physiology how roots, stems, leaves, and flowers actually function. Determined not to repeat her failure, she set out to learn the fundamentals of botany in order to become a better gardener. A Garden of Marvels is the story of her wise and enchanting odyssey to discover the secret life of plants. Kassinger retraces the progress of the first botanists including a melancholy Italian anatomist, a renegade French surgeon, a stuttering English minister, an obsessive German schoolteacher, and Charles Darwin who banished myths and misunderstandings and discovered that flowers have sex, leaves eat air, roots choose their food, and hormones make morning glories climb fence posts. She goes out into the world as well, visiting modern gardens, farms, and labs to discover the science behind extraordinary plants like one-ton pumpkins, truly black petunias, ferns that eat the arsenic in contaminated soil, biofuel grass that grows twelve feet tall, and the world's only photosynthesizing animal. Kassinger also introduces us to modern scientific research that offers hope for combatting climate change and alleviating world hunger. She then transfers her insights to her own garden, where she nurtures a "cocktail" tree that bears five kinds of fruit, cures an ailing Buddha's Hand plant with beneficial fungi, and gets a tree to text her when it's thirsty. Intertwining personal anecdotes, accessible science, and little-known history, A Garden of Marvels takes us on an eye-opening journey into Kassinger's garden and yours offering us a new appreciation of this exquisite gift of nature: "Our garden is more than a marvel. It's as close to a miracle as there is on Earth."

The sequel to Jennifer Worth's New York Times bestselling memoir and the basis for the PBS series Call the MidwifeWhen twenty-two-year-old Jennifer Worth, from a comfortable middle-class upbringing, went to work as a midwife in the direst section of postwar London, she not only delivered hundreds of babies and touched many lives, she also became the neighborhood's most vivid chronicler. Woven into the ongoing tales of her life in the East End are the true stories of the people Worth met who grew up in the dreaded workhouse, a Dickensian institution that limped on into the middle of the twentieth century. Orphaned brother and sister Peggy and Frank lived in the workhouse until Frank got free and returned to rescue his sister. Bubbly Jane's spirit was broken by the cruelty of the workhouse master until she found kindness and romance years later at Nonnatus House. Mr. Collett, a Boer War veteran, lost his family in the two world wars and died in the workhouse. Though these are stories of unimaginable hardship, what shines through each is the resilience of the human spirit and the strength, courage, and humor of people determined to build a future for themselves against the odds. This is an enduring work of literary nonfiction, at once a warmhearted coming-of-age story and a startling look at people's lives in the poorest section of postwar London.

An honest, deeply American story of the power of faith, family, and music from one of America's most beloved bluegrass and country artists.Unlike other farm boys growing up in the small town of Cordell, Kentucky, Ricky Skaggs learned to play the mandolin at five years old. Sure, plenty of other mountain boys plucked guitars or fiddles, or learned the old songs their grandparents taught them. But few tried and fewer still mastered the mandolin. By the time he was six years old, Ricky Skaggs's talent was clear enough that his daddy knew he had to get that boy onstage. When bluegrass master and mandolin virtuoso Bill Monroe rolled into a nearby small town, Ricky was there. As the crowd cheered, Let little Ricky sing one! so began a storied life in music.With Bill Monroe as a mentor and with a family who supported him at every turn, Ricky joined the Clinch Mountain Boys band and became a professional musician at age fifteen. By twenty-one he was already considered a star in the bluegrass world. Yet, following the advice of music industry executives, Skaggs moved away from his roots into the world of mainstream country music and in doing so, became a country legend and a household name.Despite the hit singles, gold records, and successful tours, Ricky knew there was more to his mission. With a failed marriage and a sometimes strained relationship with his children, Ricky had to make a choice. He would follow God's plan, and rededicate his life to Christ, to his family, and to the music that made him. He would carry the torch lit by his musical heroes Ralph Stanley, Earl Scruggs, and Bill Monroe and, most important, live the life and play the music that would make his mom and dad proud. Telling the intimate stories of a successful career built on passion, drive, and faith, sharing tales of his influences, and fondly recalling the instruments that have shaped his sound over the years and the friendships that have shaped his life, Skaggs paints a unique insider look at the evolution of bluegrass.

Neil Strauss can uncover the naked truth like nobody else. With his groundbreaking book The Game, Strauss penetrated the secret society of pickup artists. Now, in Everyone Loves You When You're Dead, the Rolling Stone journalist collects the greatest moments from the most insane music interviews of all time. Join Neil Strauss, "The Mike Tyson of interviewers," (Dave Pirner, Soul Asylum), as he Makes Lady Gaga cry, tries to keep Mtley Cre out of jail is asked to smoke Kurt Cobain's ashes by Courtney Love Shoots guns with Ludacris, takes a ride with Neil Young goes to church with Tom Cruise and his mother Spends the night with Trent Reznor, reads the mind of Britney Spears finds religion with Stephen Colbert Gets picked on by Led Zeppelin, threatened by the mafia serenaded by Leonard Cohen Picks up psychic clues with the CIA, diapers with Snoop Dog prison survival tips from Rick James Goes drinking with Bruce Springsteen, dining with Gwen Stefani hot tubbing with Marilyn Manson Talks glam with David Bowie, drugs with Madonna, death with Johnny Cash sex with Chuck Berry Gets molested by the Strokes, in trouble with Prince in bed with . . . you'll find out who inside. Enjoy many, many more awkward moments and accidental adventures with the world's number one stars in Everyone Love You When You're Dead.

Former NBA center Adonal Foyle has seen athletes burn through millions on women, large entourages, family gifts, gambling debts even shark tanks! Such spending habits are partly responsible for 60 percent of NBA players going broke within five years of retirement and nearly 80 perfect of NFL players being strapped within two.Rich with anecdotes from a sports insider, Winning the Money Game shows you how to avoid the financial fouls of athletes. Foyle gives you the straight, offering guidance on a wide range of money matters, from taxes to alimony, from child support to medical bills, and so much more. He beaks down expenses point by point, illustrating the difference between luxury items and family needs, and lays out the essential dos and don'ts to help you spend, save, and grow your money wisely.

Whether we love our jobs or not, the amount of work on our plate has reached unsustainable levels. We start each workday anxious about how we will get it all done, and which important tasks will have to be sacrificed again so we can keep our heads above water. We often respond to our out-of-control to-do lists by focusing on being more efficient trying to get more done in less time.According to Josh Davis, Ph.D., we're going about it the wrong way. The answer is not to get more done faster, but rather to create the conditions for at least two awesome hours of peak productivity each day.Neuroscience and psychology research is revealing what those conditions are. Drawing on this research, Davis explains that our minds operate according to complex factors that, when leveraged the right way, can make us truly effective. Davis shows us five deceptively simple strategies to create the conditions for incredible productivity and to restore sanity and balance to our lives: Maximize the moments in our day when we are between tasks, intentionally choosing what to tackle next Schedule tasks based on their cognitive and emotional demands Learn how to direct attention Feed and move our bodies for short-term benefit Identify how our environment affects our focus and alertness We are capable of impressive feats of comprehension, motivation, and performance when our psychological and biological systems are functioning optimally. Two Awesome Hours will show us how to be our most productive every day.

All too often our best efforts to accomplish the things we want most to do our jobs well, to make meaningful contributions at home and at work, to have satisfying relationships with loved ones, friends, neighbors, and coworkers are built on bad habits that sabotage us. We feel overwhelmed by our increasingly large to-do list, so we automatically multitask to get more done and end up more stressed and more overloaded. We say something with the hopes of impressing the other person, but instead of end them then spend days trying to repair the damage. We give what we think is a pep talk to our team but they walk away demotivated.How can we be most effective and productive in a world that moves too fast and demands so much of us?In Four Seconds, Peter Bregman shows that the answer is to pause for as few as four seconds the length of a deep breath to replace bad habits and reactions with more productive behaviors. In his trademark style of blending personal anecdotes with practical advice, Bregman reveals some of our most common counter-productive tendencies and describes counter-intuitive strategies for acting more intentionally, including: Why setting goals can actually harm your performance How to use strategic disengagement to recover focus and willpower Why listening not arguing is the best strategy for changing someone's mind How taking responsibility for someone else's failure can actually help you succeed Drawn from Bregman's hugely popular Harvard Business Review blog, this engaging and wise book provides simple solutions to create the results you want without the stress.