7 simple steps to flawless negotiations A successful negotiation results in a win-win agreement for both parties. But where do you start if you’re up against people or organisations with conflicting objectives? Or people who are just downright difficult? Getting what you want requires determination and tact. You need to be assertive but know when to compromise. We’ll help you refine your persuasive skills through verbal and non-verbal communication. We’ll show you how to identify and understand the key issues, distinguish between needs and interests and come to an agreement that benefits everyone. With our 7 simple steps you’ll be a pro in no time.

7 simple steps to help you find your perfect job Kickstart your job applications and get the job you want. If you’re new to the job market, back for a restart, or want a change of scene, we’ll help you target what you want and show you how to get there. The job market is tougher than ever, and making a great first impression is everything. We’ll debunk the myths of applying for jobs, help get your CV into shape and prepare you for the interview. Just make sure you get there on time (that bit’s up to you).

The inspiring stories of 6 people who changed history. Contents: Gaius Julius Caesar, the powerful Roman leader Queen Elizabeth I who ruled England for 45 years George Washington, the first president of the USA King Louis XVI, the last king of France Winston Churchill who led Britain in the Second World War Che Guevara, the Argentinian doctor who fought for revolution BRITISH ENGLISH Word count: 18,924 Headword count: 1,654 Each book includes a free CD with a full recording of each story. PLUS: visit www.collinselt.com/readers for videos, teacher resources and self-study materials. This book is Level 4 in the Collins ELT Readers series. Level 4 is equivalent to CEF level B2. About the Amazing People series: A unique opportunity for learners of English to read about the exceptional lives and incredible abilities of some of the most insightful people the world has seen. Each book contains six short stories, told by the characters themselves, as if in their own words. The stories explain the most significant parts of each character’s life, giving an insight into how they came to be such an important historic figure. After each story, a timeline presents the most major events in their life in a clear and succinct fashion. The timeline is ideal for checking comprehension or as a basis for project work or further research. Created in association with The Amazing People Club. About Collins ELT Readers: Collins ELT Readers are divided into four levels: Level 1 - elementary (A2) Level 2 - pre-intermediate (A2–B1) Level 3 - intermediate (B1) Level 4 - upper intermediate (B2) Each level is carefully graded to ensure that the learner both enjoys and benefits from their reading experience.

The year 2014 is the Chinese Year of the Horse – what will this mean for you? This complete guide contains all the predictions you will need to take you into the year ahead – a lively fast-paced year favouring ideas, innovation and personal growth. The ancient art of Chinese astrology, which predates the Western zodiac, is a detailed system of divination that has been in use in the Orient for thousands of years. The depth of its wisdom and the accuracy of its character analysis and prediction has caught the imagination of the Western world in recent years and led to a rapid rise in its popularity. This popular and enlightening bestselling guide – now in its 27th year – includes: ? Everything you need to know about the 12 signs of the Chinese zodiac. ? An explanation of the Five Elements: metal, water, wood, fire and earth, and which one governs your sign. ? Individual predictions to help you find love, luck and success. ? What the Year of the Horse has in store for you, your family, your loved ones and friends.

The year 2014 is the Chinese Year of the Horse – what will this mean for you? This complete guide contains all the predictions you will need to take you into the year ahead – a lively fast-paced year favouring ideas, innovation and personal growth. The ancient art of Chinese astrology, which predates the Western zodiac, is a detailed system of divination that has been in use in the Orient for thousands of years. The depth of its wisdom and the accuracy of its character analysis and prediction has caught the imagination of the Western world in recent years and led to a rapid rise in its popularity. This popular and enlightening bestselling guide – now in its 27th year – includes: ? Everything you need to know about the 12 signs of the Chinese zodiac. ? An explanation of the Five Elements: metal, water, wood, fire and earth, and which one governs your sign. ? Individual predictions to help you find love, luck and success. ? What the Year of the Horse has in store for you, your family, your loved ones and friends.

The year 2014 is the Chinese Year of the Horse – what will this mean for you? This complete guide contains all the predictions you will need to take you into the year ahead – a lively fast-paced year favouring ideas, innovation and personal growth. The ancient art of Chinese astrology, which predates the Western zodiac, is a detailed system of divination that has been in use in the Orient for thousands of years. The depth of its wisdom and the accuracy of its character analysis and prediction has caught the imagination of the Western world in recent years and led to a rapid rise in its popularity. This popular and enlightening bestselling guide – now in its 27th year – includes: ? Everything you need to know about the 12 signs of the Chinese zodiac. ? An explanation of the Five Elements: metal, water, wood, fire and earth, and which one governs your sign. ? Individual predictions to help you find love, luck and success. ? What the Year of the Horse has in store for you, your family, your loved ones and friends.

The year 2014 is the Chinese Year of the Horse – what will this mean for you? This complete guide contains all the predictions you will need to take you into the year ahead – a lively fast-paced year favouring ideas, innovation and personal growth. The ancient art of Chinese astrology, which predates the Western zodiac, is a detailed system of divination that has been in use in the Orient for thousands of years. The depth of its wisdom and the accuracy of its character analysis and prediction has caught the imagination of the Western world in recent years and led to a rapid rise in its popularity. This popular and enlightening bestselling guide – now in its 27th year – includes: ? Everything you need to know about the 12 signs of the Chinese zodiac. ? An explanation of the Five Elements: metal, water, wood, fire and earth, and which one governs your sign. ? Individual predictions to help you find love, luck and success. ? What the Year of the Horse has in store for you, your family, your loved ones and friends.

Fighting for survival in a shattered world… the truth is her only hope. The thrillingly dark sequel to No. 1 New York Times bestseller, DIVERGENT. I have done bad things. I can’t take them back, and they are part of who I am. Tris has survived a brutal attack on her former home and family. But she has paid a terrible price. Wracked by grief and guilt, she becomes ever more reckless as she struggles to accept her new future. Yet if Tris wants to uncover the truth about her world, she must be stronger than ever… because more shocking choices and sacrifices lie ahead.

The inspiring stories of 6 people who changed history. Contents: Geoffrey Chaucer, writer of the first great works of English Literature William Shakespeare, writer of the greatest plays in history Charles Dickens who wanted to make England a better place Victor Hugo, the French writer who cared about the poor Leo Tolstoy, the man who wrote War and Peace Rudyard Kipling who wrote The Jungle Book and won a Nobel Prize BRITISH ENGLISH Word count: 12,886 Headword count: 1,039 Each book includes a free CD with a full recording of each story. PLUS: visit www.collinselt.com/readers for videos, teacher resources and self-study materials. This book is Level 3 in the Collins ELT Readers series. Level 3 is equivalent to CEF level B1. About the Amazing People series: A unique opportunity for learners of English to read about the exceptional lives and incredible abilities of some of the most insightful people the world has seen. Each book contains six short stories, told by the characters themselves, as if in their own words. The stories explain the most significant parts of each character’s life, giving an insight into how they came to be such an important historic figure. After each story, a timeline presents the most major events in their life in a clear and succinct fashion. The timeline is ideal for checking comprehension or as a basis for project work or further research. Created in association with The Amazing People Club. About Collins ELT Readers: Collins ELT Readers are divided into four levels: Level 1 – elementary (A2) Level 2 – pre-intermediate (A2–B1) Level 3 – intermediate (B1) Level 4 – upper intermediate (B2) Each level is carefully graded to ensure that the learner both enjoys and benefits from their reading experience.

The inspiring stories of 5 people who changed history. Contents: Glenn Miller, the leader of the most famous big band in the USA Pérez Prado, the Cuban musician who was known as ‘the King of Mambo’ Ella Fitzgerald, the most popular female jazz singer in the USA Luciano Pavarotti, one of the world’s best opera singers John Lennon, member of the famous band The Beatles BRITISH ENGLISH Word count: 7,530 Headword count: 687 Each book includes a free CD with a full recording of each story. PLUS: visit www.collinselt.com/readers for videos, teacher resources and self-study materials. This book is Level 1 in the Collins ELT Readers series. Level 1 is equivalent to CEF level A2. About the Amazing People series: A unique opportunity for learners of English to read about the exceptional lives and incredible abilities of some of the most insightful people the world has seen. Each book contains six short stories, told by the characters themselves, as if in their own words. The stories explain the most significant parts of each character’s life, giving an insight into how they came to be such an important historic figure. After each story, a timeline presents the most major events in their life in a clear and succinct fashion. The timeline is ideal for checking comprehension or as a basis for project work or further research. Created in association with The Amazing People Club. About Collins ELT Readers: Collins ELT Readers are divided into four levels: Level 1 - elementary (A2) Level 2 - pre-intermediate (A2–B1) Level 3 - intermediate (B1) Level 4 - upper intermediate (B2) Each level is carefully graded to ensure that the learner both enjoys and benefits from their reading experience.

The inspiring stories of 6 people who changed history. Contents: Antoine Lavoisier who wrote the first modern chemistry textbook Humphry Davy who discovered ‘laughing gas’ Charles Darwin who changed people’s ideas with his theory of evolution Gregor Mendel who first discovered the science of genetics Louis Pasteur who saved millions of lives by killing germs Francis Crick who helped to discover the structure of DNA BRITISH ENGLISH Word count: 13,021 Headword count: 1,064 Each book includes a free CD with a full recording of each story. PLUS: visit www.collinselt.com/readers for videos, teacher resources and self-study materials. This book is Level 3 in the Collins ELT Readers series. Level 3 is equivalent to CEF level B1. About the Amazing People series: A unique opportunity for learners of English to read about the exceptional lives and incredible abilities of some of the most insightful people the world has seen. Each book contains six short stories, told by the characters themselves, as if in their own words. The stories explain the most significant parts of each character’s life, giving an insight into how they came to be such an important historic figure. After each story, a timeline presents the most major events in their life in a clear and succinct fashion. The timeline is ideal for checking comprehension or as a basis for project work or further research. Created in association with The Amazing People Club. About Collins ELT Readers: Collins ELT Readers are divided into four levels: Level 1 - elementary (A2) Level 2 - pre-intermediate (A2–B1) Level 3 - intermediate (B1) Level 4 - upper intermediate (B2) Each level is carefully graded to ensure that the learner both enjoys and benefits from their reading experience.

From the New York Times bestselling author of The Chemical Garden trilogy: On the floating city of Internment, you can be anything you dream. Unless you approach the edge. Morgan Stockhour knows getting too close to the edge of Internment, the floating city in the clouds where she lives, can lead to madness. Even though her older brother, Lex, was a Jumper, Morgan vows never to end up like him. If she ever wonders about the ground, and why it is forbidden, she takes solace in her best friend, Pen, and in Basil, the boy she’s engaged to marry. Then a murder, the first in a generation, rocks the city. With whispers swirling and fear on the wind, Morgan can no longer stop herself from investigating, especially once she meets Judas. Betrothed to the victim, he is the boy being blamed for the murder, but Morgan is convinced of his innocence. Secrets lay at the heart of Internment, but nothing can prepare Morgan for what she will find – or whom she will lose.

One of seven touching true stories from Wish You Were Here!, the tale of Butlin’s holiday camps. ‘When I got to the camp I felt as if I’d suddenly walked into Utopia – it was so colourful, so warm, so friendly. There were lights across the roads, there were banners fluttering in the breeze… There seemed to be laughter coming from every building.’ With grey post-WWII skies hanging low over Britain, factories lining the streets and smoke stacks dotting the horizon, there was one way that ordinary families could escape: the ever-cheerful holiday camps of Butlin’s. When Billy Butlin founded his holiday camps in 1936, they were bastions of community spirit and havens of luxury. Here, for one week, wives and mothers were freed from the toil and drudgery of housework, children ran free through the grounds, fathers and husbands hung up their work clothes. Ever-helpful redcoats were on hand all hours of the day, dinner halls ready with plentiful food for old and young alike, bars stocked to quench any level of thirst, ballrooms waiting to be flooded with shiny shoes, rustling dresses and peals of laughter. And, as the sun went down on another exhausting, happy day, a chorus line was ready to sing holidaymakers back to their beds. Rich in period detail and highly evocative, Wish You Were Here! follows the lives of seven of the camps’ key figures through the highs and lows of the holiday season: from redcoats searching for stardom to young families who returned year after year, to pensioners who rediscovered an inner youth. The laughter and tears, the loves and losses, and the fun and friendships that have lasted a lifetime – it's all here. Funny, moving and heartwarming, they are tales of swimming pools and sing-a-longs, Glamorous Grannies and bicycle rides, and of a community spirit that burned brightly in a much-loved British institution.

One of Bradbury's best-known collections of science fiction and fantasy stories. The captain who takes a rocket to the sun to bring back a cup of sunlight, and the loveless girl who travels at night into bodies not her own, are just two of the characters to be encountered in this selection.

Enter the strange world of the Elliott family: it will change you forever… They have lived for centuries in a house of legend and mystery in upper Illinois – and they are not like other midwesterners. Rarely encountered in daylight hours, their children are curious and wild; their old ones have survived since before the Sphinx first sank its paws deep in Egyptian sands. And some sleep in beds with lids. Now the house is being readied in anticipation of the gala homecoming that will gather together the far-flung branches of this odd and remarkable family where they will mix their arcane skills and lifestyles, fall in and out of love and change the world around them forever. You have never seen their like before.

One of Ray Bradbury’s classic short story collections, available in ebook for the first time. Over the course of a long and celebrated career, Ray Bradbury has traveled many roads: cruising down country highways that wound through the unseen heart of small-town America; exploring rutted backwoods paths that led to dark and dangerous places; racing at mach-speed along shimmering celestial turnpikes as limitless and exciting as the unbound imagination. DRIVING BLIND is a stunning collection of short fiction. With a steady hand on the wheel, the master once again transports us to remarkable places – and to warm and achingly familiar destinations of the heart, revealed as we've never seen them before in the brilliance of day or gloom of night. Here are unforgettable excursions to the fantastic, glorious grand tours through time and memory – interspersed with strange, unexpected side trips to the disturbing and eerie – where surprises are waiting around every curve and just beyond each mile marker. These are new roads we have never ridden before – sprawling interstates and lush, twisting rural routes fraught with dangers and delights of all manner, shape and substance. With Ray Bradbury in the driver's seat, the journey promises to be a memorable one. Come along and enjoy the ride.

CONSTANT PRINCESS Splendid and sumptuous historical novel from this internationally bestselling author, telling of the early life of Katherine of Aragon. We think of her as the barren wife of a notorious king; but behind this legacy lies a fascinating story. Katherine of Aragon is born Catalina, the Spanish Infanta, to parents who are both rulers and warriors. Aged four, she is betrothed to Arthur, Prince of Wales, and is raised to be Queen of England. She is never in doubt that it is her destiny to rule that far-off, wet, cold land. Her faith is tested when her prospective fahter-in-law greets her arrival in her new country with a great insult; Arthur seems little better than a boy; the food is strange and the customs coarse. Slowly she adapts to the first Tudor court, and life as Arthur's wife grows ever more bearable. But when the studious young man dies, she is left to make her own future: how can she now be queen, and found a dynasty? Only by marrying Arthur's young brother, the sunny but spoilt Henry. His father and grandmother are against it; her powerful parents prove little use. Yet Katherine is her mother's daughter and her fighting spirit is strong. She will do anything to achieve her aim; even if it means telling the greatest lie, and holding to it. Philippa Gregory proves yet again that behind the apparently familiar face of history lies an astonishing story: of women warriors influencing the future of Europe, of revered heroes making deep mistakes, and of an untold love story which changes the fate of a nation. THE OTHER BOLEYN GIRL. Fabulous historical novel set in the court of King Henry VIII. Mary Boleyn attracts the attention of the young king and becomes his mistress; when he tires of her, she sets out to school her sister, Anne, as a replacement. Politics and passion are inextricably bound together in this compelling drama. The Boleyn family is keen to rise through the ranks of society, and what better way to attract the attention of the most powerful in the land than to place their most beautiful young woman at court? But Mary becomes the king's mistress at a time of change. He needs his personal pleasures, but he also needs an heir. The unthinkable happens and the course of English history is irrevocably changed. For the women at the heart of the storm, they have only one weapon; and when it's no longer enough to be the mistress, Mary must groom her younger sister in the ways of the king. What happens next is common knowledge - but here it is told in a way we've never heard it before, with all of Philippa Gregory's characteristic perceptiveness, backed by meticulous research and superb storytelling skills. BOLEYN INHERITANCE. From the bestselling author of `The Other Boleyn Girl' comes a wonderfully atmospheric evocation of the court of Henry VIII, and the one woman who destroyed two of his queens. The year is 1539 and the court of Henry VIII is increasingly fearful at the moods of the ageing sick king. With only a baby in the cradle for an heir, Henry has to take another wife and the dangerous prize of the crown of England is won by Anne of Cleves. She has her own good reasons for agreeing to marry a man old enough to be her father, in a country where to her both language and habits are foreign. Although fascinated by the glamour of her new surroundings, she senses a trap closing around her. Katherine is confident that she can follow in the steps of her cousin Anne Boleyn to dazzle her way to the throne but her kinswoman Jane Boleyn, haunted by the past, knows that Anne's path led to Tower Green and to an adulterer's death. The story of these three young women, trying to make their own way through the most volatile court in Europe at a time of religious upheaval and political uncertainty, is Philippa Gregory's most compelling novel yet.

A fly-on-the-wall account of the greatest drama in modern sporting history by the New York Times cycling correspondent. As Lance Armstrong’s precipitous fall from grace continues, New York Times sports reporter Juliet Macur takes the reader behind the scenes to bring to life the astonishing twists and turns of the scandal that has rocked the world of cycling. With unprecedented access to the key players in the drama – from Armstrong’s fellow cyclists and top cycling officials to doctors, trainers and wives – Cycle of Lies reveals how Armstrong built a fortress of people around him to protect his image and upend the lives of anybody who stood in his way. As America’s fallen idol faces potential perjury charges, Cycle of Lies widens the focus to expose corruption at all levels of the sport in a thrilling, page-turning work of contemporary narrative history.

The Icons came from the sky. They belong to an inhuman enemy. They ended our civilization, and they can kill us. "Most" of us. Dol, Ro, Tima, and Lucas are the four Icon Children, the only humans immune to the Icon's power to stop a human heart. Now that Los Angeles has been saved, things are more complicated--and not just because Dol has to choose between Lucas and Ro, the two great loves of her life. As she flees to a resistance outpost hidden beneath a mountain, Dol makes contact with a fifth Icon Child, if only through her visions. When Dol and the others escape to Southeast Asia in search of this missing child, Dol's dreams, feelings and fears collide in an epic showdown that will change more than just four lives--and stop one heart forever. In this riveting sequel to "Icons, "filled with nonstop action and compelling romance, bestselling author Margaret Stohl explores what it means to be human and how our greatest weakness can be humanity's strongest chance at survival.

A humorous look at the influence of celebrity style, charting the hairdos (and hair don’ts) James King has fashioned over the years. From the classic ‘Rachel from Friends’ to the questionable David Beckham mohawk, most of us, probably unwisely, have tried to emulate our favourite star’s hairstyles at some point. In HOLLYWOOD SHAPED MY HAIR, James King takes us on a hair-history of cinema.

A hard-hitting memoir about a woman’s search to understand the man who raped her Joanna Connors was thirty years old when she was raped at knifepoint by a stranger. Many years later she realised she had to confront the fear that had ruled her life ever since that day. She needed, finally, to understand. So she went in search of her rapist’s story, determined to find out who he was, where he came from, what his life was like – and what leads a person to do something as destructive as what he did to her. ‘More chilling than a horror film and more thought-provoking than an HBO doc’ Cosmopolitan ‘Brutally affecting’ Guardian ‘Riveting’Mail on Sunday