Discover over 100 practical recipes to help you master the art of IT service management for your organization About This Book Unleash the capabilities of Microsoft System Center 2016 Service Manager Master the skills of configuring, deploying, managing, and troubleshooting your Service Manager 2016 This book contains practical recipes that leverage the key and newly added features and functionalities of Microsoft System Center 2016 Service Manager Who This Book Is For This book will be useful to IT professionals including SCSM administrators who want to configure and administer System Center Service Manager 2016 and understand how to solve specific problems and scenarios that arise. It will also be useful to users of Service Manager 2012 who want to learn about the new features and capabilities of the Service Manager 2016 release. It will be ideal if you have Service Manager experience as well as experience with other System Center products. What You Will Learn See a practical implementation of the ITSM framework and processes based on ITIL Deploy and configure the new Service Manager HTML5 Self-Service Portal along with Service Catalog design and configuration Get to know about Incident, Problem, and Change Management processes and configuration Get to grips with performing advanced personalization in Service Manager Discover how to set up and use automation with and within Service Manager 2016 Work with Service Manager Data Warehouse Find out what Security Roles are and how to implement them Learn how to upgrade from SCSM 2012 R2 to SCSM 2016 In Detail System Center Service Manager (SCSM) is an integrated platform that offers a simplified data center management experience by implementing best practices such as Incident Management, Service Request, and Change Control to achieve efficient service delivery across your organization. This book provides you with real-world recipes that can be used immediately and will show you how to configure and administer SCSM 2016. You’ll also find out how to solve particular problems and scenarios to take this tool further. You’ll start with recipes on implementing ITSM frameworks and processes and configuring Service Level Agreements (SLAs). Then, you'll work through deploying and configuring the HTML5 Self-Service Portal, configuring Incident and Problem Management, and designing and configuring Change and Release Management. You'll also learn about security roles and overall Microsoft SCSM 2016 administration. Toward the end of the book, we’ll look at advanced topics, such as presenting the wealth of information stored within the Service Manager Data Warehouse, standardizing SCSM deployments, and implementing automation. Style and approach This book will enlighten you on Microsoft System Center 2016 Service Manager through recipes that can be implemented directly in any enterprise. You can read the book from start to end if you’re a beginner, or just open up any chapter and start following the recipes as a reference for advanced users. This book consists of a pool of step-by-step recipes on how to perform activities in Service Manager.

Discover what it means to be an expert developer by exploring the latest features available to you in Alfresco One 5.x About This Book Create reliable and secure enterprise apps with the latest Alfresco One 5.x platform Explore all the latest Alfresco One 5.x APIs such as the CMIS API, Alfresco One API, and the integrated RESTful API to get more out of your enterprise apps Unleash the power of the latest JavaScript engine and the JavaScript API for Alfresco to customize your existing apps for the Alfresco 5 platform Who This Book Is For If you’re an enterprise app developer who wants to create custom applications with Alfresco, then this book is for you. Previous knowledge with Alfresco would be helpful but is not necessary. What You Will Learn Create and manage a custom content model Configure the Alfresco Share user interface Build a new AngularJS 2.0 application Create business process definitions using Activiti Designer Discover the most common extensions provided by Alfresco Configure Alfresco to authenticate against LDAP, including & chaining" LDAP with Alfresco authentication Get familiar with the latest features of Alfresco Mobile SDK, Smart Search, and the new Angular framework In Detail Do you want to create more reliable and secure solutions for enterprise appsAlfresco One 5.x is your gateway to developing the best industry-standard enterprise apps and this book will help you to become a pro with Alfresco One 5.x development. This book will help you create a complete fully featured app for your organization and while you create that perfect app, you will explore and implement the new and intriguing features of Alfresco. The book starts with an introduction to the Alfresco platform and you’ll see how to configure and customize it. You will learn how to work with the content in a content management system and how you can extend it to your own use case. Next, you will find out how to work with Alfresco Share, an all-purpose user interface for general document management, and customize it. Moving on, you write web *s that create, read, and delete data in the back-end repository. Further on from that, you’ll work with a set of tools that Alfresco provides; to generate a basic AnglularJS application supporting use cases, to name a few authentication, document list, document view. Finally, you’ll learn how to develop your own Alfresco Mobile app and understand how Smart Folders and Search manager work. By the end of the book, you’ll know how to configure Alfresco to authenticate against LDAP, be able to set up Single Sign-On (SSO), and work with Alfresco’s security services. Style and approach This book takes a step-by-step practical tutorial-style approach helping you create a complete enterprise app using Alfresco.

Build data-intensive applications locally and deploy at scale using the combined powers of Python and Spark 2.0 About This Book Learn why and how you can efficiently use Python to process data and build machine learning models in Apache Spark 2.0 Develop and deploy efficient, scalable real-time Spark solutions Take your understanding of using Spark with Python to the next level with this jump start guide Who This Book Is For If you are a Python developer who wants to learn about the Apache Spark 2.0 ecosystem, this book is for you. A firm understanding of Python is expected to get the best out of the book. Familiarity with Spark would be useful, but is not mandatory. What You Will Learn Learn about Apache Spark and the Spark 2.0 architecture Build and interact with Spark DataFrames using Spark SQL Learn how to solve graph and deep learning problems using GraphFrames and TensorFrames respectively Read, transform, and understand data and use it to train machine learning models Build machine learning models with MLlib and ML Learn how to submit your applications programmatically using spark-submit Deploy locally built applications to a cluster In Detail Apache Spark is an open source framework for efficient cluster computing with a strong interface for data parallelism and fault tolerance. This book will show you how to leverage the power of Python and put it to use in the Spark ecosystem. You will start by getting a firm understanding of the Spark 2.0 architecture and how to set up a Python environment for Spark. You will get familiar with the modules available in PySpark. You will learn how to abstract data with RDDs and DataFrames and understand the streaming capabilities of PySpark. Also, you will get a thorough overview of machine learning capabilities of PySpark using ML and MLlib, graph processing using GraphFrames, and polyglot persistence using Blaze. Finally, you will learn how to deploy your applications to the cloud using the spark-submit command. By the end of this book, you will have established a firm understanding of the Spark Python API and how it can be used to build data-intensive applications. Style and approach This book takes a very comprehensive, step-by-step approach so you understand how the Spark ecosystem can be used with Python to develop efficient, scalable solutions. Every chapter is standalone and written in a very easy-to-understand manner, with a focus on both the hows and the whys of each concept.

The #1 New York Times bestsellerThe phenomenal true story of the black female mathematicians at NASA whose calculations helped fuel some of America’s greatest achievements in space. Soon to be a major motion picture starring Taraji P. Henson, Octavia Spencer, Janelle Monae, Kirsten Dunst, and Kevin Costner. Before John Glenn orbited the earth, or Neil Armstrong walked on the moon, a group of dedicated female mathematicians known as “human computers” used pencils, slide rules and adding machines to calculate the numbers that would launch rockets, and astronauts, into space. Among these problem-solvers were a group of exceptionally talented African American women, some of the brightest minds of their generation. Originally relegated to teaching math in the South’s segregated public schools, they were called into service during the labor shortages of World War II, when America’s aeronautics industry was in dire need of anyone who had the right stuff. Suddenly, these overlooked math whizzes had a shot at jobs worthy of their skills, and they answered Uncle Sam’s call, moving to Hampton, Virginia and the fascinating, high-energy world of the Langley Memorial Aeronautical Laboratory. Even as Virginia’s Jim Crow laws required them to be segregated from their white counterparts, the women of Langley’s all-black “West Computing” group helped America achieve one of the things it desired most: a decisive victory over the Soviet Union in the Cold War, and complete domination of the heavens. Starting in World War II and moving through to the Cold War, the Civil Rights Movement and the Space Race, Hidden Figures follows the interwoven accounts of Dorothy Vaughan, Mary Jackson, Katherine Johnson and Christine Darden, four African American women who participated in some of NASA’s greatest successes. It chronicles their careers over nearly three decades they faced challenges, forged alliances and used their intellect to change their own lives, and their country’s future.?

Rudyard Kipling’s classic collection of fables gets reimagined in this deluxe four-color collectible volume, featuring stunning new artwork and nine interactive elements crafted by MinaLima Design, the award-winning design studio behind the graphics for the Harry Potter film franchise and the illustrated classic Peter Pan.Since its publication in 1894, Rudyard Kipling’s beloved masterpiece The Jungle Book has been celebrated by generations of readers. Composed of seven tales, each one accompanied by a poem, The Jungle Book introduces a lush, colorful world full of adventure and danger. The first three tales include some of the most charming and unforgettable characters in literature—the man-cub Mowgli, the black panther Bagheera, the wise brown bear Baloo, and the ruthless tiger Shere Khan. The other four tales each tell the story of a different animal, such as the travels of the white seal Kotick; the battle between the courageous mongoose Rikki-Tikki-Tavi and the deadly cobra Nag; Toomai and the elephant dance; and the camp animals of the queen’s guard.The second volume in Harper Design’s newest series of deluxe reimagined children’s classics, this beautiful unabridged edition takes readers deep into the heart of the Indian jungle with specially commissioned four-color illustrations and nine exclusive interactive features that will delight readers, including a map of the lost Indian city where Mowgli is taken by the monkeys; a trifold detailing the Laws of the Jungle; a spinning dial of the elephant dance; and a map of Kotick’s route to find a new home.Beautifully designed, this keepsake illustrated edition will be treasured by readers of all ages.

A deluxe Harper Perennial Legacy Edition, with an introduction from John Swansburg, Deputy Editor at SlateOne of the best-selling books of all time, Lew Wallace’s enduring epic is a tale of revenge, betrayal, honor, compassion and the power of forgiveness, set during the life of Christ.At the beginning of the first century, Judah Ben-Hur lived as a prince, descended from the royal line of Judea and one of Jerusalem’s most prosperous merchant families. But his world falls apart when he is betrayed by his best friend, Messala, who falsely accuses him of an attempt to assassinate the Roman governor.Convicted without trial, Judah is sentenced to slavery on a Roman galley, while his mother and sister are imprisoned and his family’s assets are seized. All seems lost, but just before boarding the ship, Ben-Hur has his first interaction with the Christ, who offers him water and hope. Their lives continue to intersect as Ben-Hur miraculously survives his time as a slave to become a charioteer, confront his betrayer, Messala, in an epic race, fall in love with the beautiful Esther, avenge his family, and become a follower of the Christ.A true epic, Ben-Hur weaves biblical history and a rich adventure plot into a timeless tale certain to entertain a new generation of readers.

In her acclaimed 1993 book Denying the Holocaust, Deborah Lipstadt called David Irving, a prolific writer of books on World War II, “one of the most dangerous spokespersons for Holocaust denial.” The following year, after Lipstadt’s book was published in the United Kingdom, Irving led a libel suit against Lipstadt and her publisher. She prepared her defense with the help of a first-rate team of solicitors, historians, and experts, and a dramatic trial unfolded.Denial, previously published as History on Trial, is Lipstadt’s riveting, blow- by-blow account of this singular legal battle, which resulted in a formal denunciation of a Holocaust denier that crippled the movement for years to come. Lipstadt’s victory was proclaimed on the front page of major news- papers around the world, such as The Times (UK), which declared that “history has had its day in court and scored a crushing victory.”

Step inside the world of the talented art departments who, led by Academy Award?-winning production designer Stuart Craig, were responsible for the creation of the unforgettable characters, locations and beasts from the eagerly anticipated new adventure in J.K. Rowling’s Wizarding World.The Art of Fantastic Beasts and Where to Find Them, edited by Dermot Power, concept artist on the film, takes you on a magical journey through a design process every bit as wonderful as that encountered by Newt Scamander in the wizarding world: from the earliest gatherings of the artists, designers and filmmakers to the magical time of the film’s production itself at Leavesden Studios.Bursting with hundreds of production paintings, concept sketches, storyboards, blueprints and matte paintings, and filled with unique insights about the filmmaking journey from Stuart Craig and the artists themselves, this superb book – officially licensed by Warner Bros. Consumer Products – presents a visual feast for readers, and will welcome fans of Harry Potter films into the world of Fantastic Beasts and Where to Find Them.

Shannon Riley is a dedicated nurse with a secret past. Her patient -- comatose after a deadly beating -- is Gabe Turner, the prime suspect in his friend's drug-related murder. Gabe awakens and flees from the hospital to California, taking Shannon hostage as he tries to understand the mystery threatening his life. Pursued by the law and by ruthless men who want them dead, they play a dangerous game with no clear rules -- but many truths will be revealed under the California moon.

MYSTERY BABY ON THE DOORSTEP! Patience and calmness under fire always got police detective Mel Haskin what he wanted. But he was fast losing both – because of Lily Markey. The fiery-haired, jade-eyed reporter refused to tell him what she knew about the baby boy who'd appeared on a high-society doorstep. And what she knew could get her killed. So Mel vowed to stick to Lily as closely as the black cat who followed her everywhere. Because his badge demanded it… or was it his heart?

NECESSARY NUPTIALS Lady Grace Endicott never would have dreamed she’d be ruined by a rake. But after an innocent encounter with notorious scoundrel Lord Weston is misconstrued, her beloved sister’s introduction to society—and her own reputation—are put at risk. The only way to avoid a scandal is a betrothal. Brandon Roth—Lord Weston—doesn’t quite know what to think of his independent fiancée…or their growing friendship. Yet their engagement ruse is quickly becoming more than a temporary fix. If he can convince Grace that his wicked ways are now far behind him, he’ll be able to prove that he wants nothing more than to care for the lovely lady…

In this book from USA Today bestselling author Marilyn Pappano, one family's scandal is responsible for a rising body count… Even for an experienced NCIS agent like Alia Kingsley, the murder scene is particularly gruesome. Someone killed in a fit of rage. Being the long-estranged son of the deceased, Landry Jackson quickly becomes a person of interest. But does Landry loathe his father as much as the feds suspect? It’s clear to Alia that Landry Jackson has secrets, but his hatred for his father isn’t one of them. Alia feels sure Landry isn’t the killer, but once more family members start dying, she’s forced to question herself. What if the fierce attraction between her and Landry has compromised Alia’s instincts?

SHE HAS HIS HAND, BUT NOT HIS HEART… Amanda Hamilton’s fortune means she’s not short of marriage offers – despite her unfashionable figure! But there’s only one man she wants for her husband: the dashing Lieutenant Peter Phipps, who is in dire financial straits. Amanda knows Phipps doesn’t love her, but when he proposes she accepts – unable to resist the chance to live her dreams. Their burgeoning relationship surprises everyone – especially Phipps, who discovers that his sweet, sensible fiancée is also brave and passionate. Suddenly the role of dutiful husband looks a lot more attractive! Regency Brides of Convenience: deals made at the altar!

The face of evil. And the face of greed… The video showed a nearly naked man bloodied and beaten. Even as archaeologist and TV presenter Annja Creed watched, the clock on his suicide vest ticked down, and precious seconds were lost. But this was no stranger. Garin was her friend. Their fates had been bound by the secrets of Joan of Arc's sword. And Annja had less than twenty-four hours to save his life…. The price for Garin's life was the lost mask of Torquemada, rumored to have been cast by the Grand Inquisitor himself, five hundred years ago during the Spanish Inquisition. Abandoned crypts, lost palaces and a cruel and ancient brotherhood: all clues to the mask's complicated and deadly mystery that Annja, and her mentor, Roux–using all of their considerable resources and cunning–must solve before Garin runs out of time. Annja Creed is facing her greatest trial. And not even the holy sword of Joan of Arc can spare her from the final judgment.

#1 New York Times bestselling author Sherryl Woods tests the strength of the beloved O'Briens and proves that love and family can always triumph! When former pro football quarterback Aidan Mitchell comes to Chesapeake Shores to take a high school coaching job, he's embraced by the town–especially the O'Briens. But Aidan has a secret that could alter all their lives. For wounded Liz March, who's trying for a fresh start after a devastating betrayal, taking a chance on Aidan may be more than she can handle. Her heart, however, refuses to listen to her head. But just when forever seems within reach, Aidan's secret threatens to change everything. Does this tempting stranger who's made her feel alive have the power to convince her to look beyond the past and reach for the future?

A second-chance love Back in college, Garland Warner developed feelings for her older brother's best friend, Ryker Dugrandpre. But she soon learned the attraction wasn't mutual when he left school and married someone else. In time, Garland moved on and even had a baby of her own. She and little Amya now have a great life together, just the two of them. Yet that may be about to change when a guilt-ridden nurse reveals that Amya might have been switched at birth with another infant girl—Ryker's. His wife died the same day she delivered little Kai, so Kai is all Ryker has left. Both Garland and Ryker want what is best—both for their biological child and the daughter of their hearts. The solution is as obvious as it is crazy—move in with each other and raise the girls as sisters. Ryker still thinks of the sensational beauty as his friend's kid sister, but the passionate glances and smoldering kisses they now share heat up the distance between them. Will they be able to let go of the past in order to finally build a bright future and family together?

Seeking refuge in a post-Armageddon America, Ryan Cawdor and his crew of misfits travel together for survival and sanity. Known as Deathlands, this lawless hellscape is defined by destruction, death and despair. Only those who persevere with the belief in a better future stand a chance in this world where each day brings a new, and potentially lethal, struggle. Desperate to find water and shelter on the barren plains of former Oklahoma, Ryan and his team come upon a community that appears, at first, to be peaceful. Then the ville is attacked by a group of its own inhabitants–people infected with a parasite that has turned them into slave warriors for an unknown overlord. The companions try to help fend off the enemy and protect the remaining population, but when Ryan is captured during a second ambush, all hope seems lost. Especially when he launches an assault against his own crew.

Fresh Start Family Zoe James is starting over. She's worked hard to get past the foolish mistakes that landed her in trouble four years ago. Now the young mom is back in Shelby Lake and ready to reconnect with her son. When she bumps into old friend Caleb Sullivan and his two adorable girls, she sees the possibility of a happy future. Caleb has always secretly loved Zoe, but her turbulent past brings up tough memories of his own. As they spend time together training his girls' new puppy, Zoe and Caleb will learn that if they can forgive themselves, they might have a chance at a new life–and new love–together. Zoe James is starting over. She's worked hard to get past the foolish mistakes that landed her in trouble four years ago. Now the young mom is back in Shelby Lake and ready to reconnect with her son. When she bumps into old friend Caleb Sullivan and his two adorable girls, she sees the possibility of a happy future. Caleb has always secretly loved Zoe, but her turbulent past brings up tough memories of his own. As they spend time together training his girls' new puppy, Zoe and Caleb will learn that if they can forgive themselves, they might have a chance at a new life– and new love–together.

Temptation is so close! To protect her son, Mark, Ciara Malloy has moved to this rural area in Washington. The new beginning is off to a rocky start, however, when Mark gets too familiar with Gabe Tennert's horses. It's obvious their next-door neighbor prefers his solitude. Even so, he shows incredible patience with Mark. And when Gabe turns that intense gaze Ciara's way…how can she resist such a good, sexy man? But crossing the line between friends and something more is riskier than Ciara expects. As Gabe pushes for a commitment, she fears revealing the secret truths that could turn him away forever.

Was he angry at her for leaving, or for coming back? When Emma Candler returned to Bliss, Tennessee, after four long years trying to find-or lose-herself, she was intent on restoring more than just her nan's termite-tortured old house. She had her life and her dignity to rebuild, too. Every small-town gossip knew all about the family fiasco she had fled from, and the fiance she had hoped would follow. But Noah Gage wasn't a follower. And he didn't seem too pleased to see her back…or impressed with her attempts to make amends. Maybe there was nothing left between them. But Emma had to try to make things right.

A Mom’s Redemption Annie Payton’s lost everything she once held dear. The Village of Hope is her last chance to rebuild the life she’s frittered away so needlessly. But as she works to regain custody of her children, she never imagines an unlikely advocate in her corner—ex-husband Ian Montgomery. Ian's always willing to help those down on their luck, but his ex-wife's a different story. Her past betrayal is still a painful memory. As the Village’s lawyer, he’ll represent her—but that’s as far as he’ll allow his feelings to go. Can Annie show Ian that she’s changed in every way but one—the love she still has for him? Village of Hope: A community built on love