Thirty-nine of America's most successful business leaders share the most important decisions of their careers and the life and career lessons they hold for us all. When former CEO Harlan Steinbaum decided to buy back his retail drug chain with his partners, his life changed dramatically. The personal impact that this one business decision this "tough call" had on Steinbaum made him wonder if others had experienced similar kinds of defining moments in their own careers. To find out, he reached out to some of the most successful people in the country leaders from companies such as Verizon, Chrysler, ESPN, Ogilvy & Mather, Enterprise Rent-A-Car, WellPoint, and Panera Bread Company to pinpoint the career-defining decisions that were integral to their success. The result is Tough Calls from the Corner Office, a treasure trove of rich business wisdom, stories of tough decisions and hard-won victories, and lessons from a lifetime of achievement in the world of business.Tough Calls from the Corner Office offers inspiring stories, lessons, principles, strategies, ideas, and solutions drawn from every stage in a successful career, from early key choices to the final leave-taking from the world of work. Given unprecedented access to such visionaries as Union Square Hospitality Group's Danny Meyer, ESPN's Bill Rasmussen, Build-A-Bear's Maxine Clark, and Let's Make a Deal's Monty Hall, Steinbaum shares their experiences, told in their own words, so that others may learn from them. In a time when many people are at professional crossroads, Tough Calls from the Corner Office offers inspiration and the confidence to believe that tough decisions can be the first step to extraordinary success.

The workplace around the world is changing growing increasingly multicultural, female, and younger. Experts often tell CEOs and managers what not to do, and corporate diversity programs can often appear to be like defensive measures against lawsuits and harassment charges. While technology has connected all of us as a global workforce, it has not equipped us with the capability to interact genuinely with people. In order to be successful in this new global business environment, we need to rethink the way we lead others.Flex offers a new approach a proactive strategy for managers to understand and leverage difference effectively in this new global economy.Flex shows managers how to understand the power gap the social distance between you and those in the workplace of different cultures, ages, and gender; stretch your management style and bridge the gap with more effective communication and feedback tools; and multiply the effect by teaching these skills to others and closing the power gap with clients, customers, and partners to create innovative solutions. Creating flex in a company's management style will affect all aspects of developing existing leaders, attracting future talent, and building relationships with customers in this competitive marketplace. Flex shows you how.

The real stories, lives and dramas behind the smash hit BBC series Call the Midwife which premieres on PBS September 30, 2012.The official companion to seasons one and two, The Life and Times of Call the Midwife, gives fans a deeper insight into the period, the stories and the characters, and how Call the Midwife, based on the bestselling memoirs by Jennifer Worth, was brought to the screen. With never before seen photographs taken on set as well as unique sketches and exclusive interviews and anecdotes, this book truly takes you behind the scenes. Discover the hidden secrets of the nurses and nuns of Nonnatus House and delve deeper into the historical context of the series with chapters detailing birth, health, faith, fashion, beauty, street life and food. From the team who brought you The World of Downton Abbey, high production values and attention to detail will create the ultimate and beautifully packaged gift purchase this Christmas that no fan of the show could bare to be without.

Why do some workplace cultures inspire energy and innovation, while others fuel anxiety, boredom, or cynicismUntil now, such legendary cultures have seemed like magic beyond our control. However, behind every culture is a surprisingly elegant science. Primed to Perform proves that the highest-performing cultures are built on a simple truth: why people work affects how well they work. Great organizations inspire the three most powerful motives for work play, purpose, and potential and eliminate the three most destructive emotional pressure, economic pressure, and inertia. They create total motivation (or ToMo, for short). Total motivation cultures create the highest-performing employees and the most adaptive organizations.Authors Neel Doshi and Lindsay McGregor show that extraordinary performance at companies like Southwest Airlines, Starbucks, Apple, and Whole Foods comes from cultures that inspire total motivation. They describe how investment professionals, salespeople, teachers, and CEOs perform better when driven by total motivation. And, most important, they share how you can build a culture that inspires total motivation in every moment of every day.Primed to Perform builds on over a century of academic thinking as well as the authors' original research into how ToMo drives performance at iconic companies. It introduces the authors' highly predictive new measurement tool, the total motivation factor, which allows leaders to measure the strength of their culture and understand how it changes over time. It gives leaders the tools to transform their own workplaces.High-performing cultures can't be left to chance; organizations must create systems that shape and maintain them. Whether you're a five-person team or a start-up, an elementary school or a university, a nonprofit or a mega-institution, Primed to Perform shows you how.

150 Best New Kitchen Ideas offers interior designers and homeowners the latest in modern and traditional kitchen design. Showcasing 150 profiles of the most exciting kitchen designs from around the world, this stunning compendium provides innovative solutions and practical advice for creating attractive, functional, and affordable kitchens, no matter the size of the space. Explore the diversity of current trends from concept design to beautiful finished kitchens—there is no shortage of ideas or wares to make cooking a much more pleasant experience. The newest addition to the 150 Best series, this indispensable guide, illustrated with hundreds of photographs, is an inspirational source of original ideas to create a beautiful new kitchen.

An essential reference and the latest in the popular 150 Best series, 150 Best New Bathroom Ideas offers an in-depth look at modern bathroom designs created by internationally renowned architects and designers.Inside, readers will discover harmonious approaches and practical materials to use when designing bathrooms, from light fixtures and color schemes to floor, wall, and window treatments. Along with numerous ideas for the shower, toilet, sink, and bathtub, this book is an indispensable guide to designing an attractive, functional, and cost-effective bathroom. Featuring hundreds of photographs, 150 Best New Bathroom Ideas explores the diversity of current trends and is an excellent source of ideas for homeowners, designers, interior decorators, and architects. From the glamorous and roomy bath-spa to the small but smart powder room, bathrooms can make a big statement with creative ideas that are as stylish as they are useful.

The official, full-color, illustrated, behind-the-scenes companion to the lavish hit ITV and PBS television series Mr. Selfridge that vividly brings into focus the remarkable man and his time. Set at the crossroads between the old and the new—when the Victorian and Edwardian eras gave way to the modern age—Mr. Selfridge illuminates the passions, drama, tensions, and promise of the early twentieth century, embodied in one charming, dynamic, self-made man: department store tycoon Harry Gordon Selfridge. Mr. Selfridge follows a colorful cast of characters whose lives and fortunes are entangled with the founder of the magnificent department store that bears his name: Selfridge’s. American retail visionary Harry Selfridge moves to London in 1906 with his family to establish the most ambitious department store the world had ever seen. While his dreams inspire many, they also challenge the staid conventions of British society. A saga bursting with love affairs, class divisions, cultural clashes, ambition, betrayals, and secrets, Mr. Selfridge is set in an era when women reveled in a new sense of freedom and modernity. A charming, dynamic, brilliant, and forceful man who enjoys and respects women, Harry opens the doors of his opulent department story on London's famed Oxford Street to indulge, empower and celebrate them, changing the way the British—and the world—shopped forever. Including a foreword by series producer Andrew Davies, this official illustrated companion to the series—the biggest ITV-produced drama of all time—takes fans on a journey through the world of the series, Selfridge’s, and the larger-than-life entrepreneur, husband, lover, and family man behind it. Rich with historical detail, The World of Mr. Selfridge examines the real man and the fictional character based on him, his relationship with his family, his genius for retail, and his flagship store, including its departments and changing fashions in the early twentieth century. Complete with hundreds of gorgeous photographs, The World of Mr. Selfridge takes a closer look at the cast and their characters over the first two seasons, and looks ahead to series three, which begins in 1919—when Harry’s life really begins to unravel.

On the morning of April 2, 1865, Jefferson Davis, president of the Confederacy, received a telegram from General Robert E. Lee. There is no more time the Yankees are coming, it warned. Shortly before midnight, Davis boarded a train from Richmond and fled the capital, setting off an intense and thrilling chase in which Union cavalry hunted the Confederate president. Two weeks later, President Lincoln was assassinated, and the nation was convinced that Davis was involved in the conspiracy that led to the crime. Lincoln's murder, autopsy, and White House funeral transfixed the nation. His final journey began when soldiers placed his corpse aboard a special train that would carry him home on the 1,600-mile trip to Springfield. Along the way, more than a million Americans looked upon their martyr's face, and several million watched the funeral train roll by. It was the largest and most magnificent funeral pageant in American history.To the Union, Davis was no longer merely a traitor. He became a murderer, a wanted man with a $100,000 bounty on his head. Davis was hunted down and placed in captivity, the beginning of an intense and dramatic odyssey that would transform him into a martyr of the South's Lost Cause. The saga that began with Manhunt continues with the suspenseful and electrifying Bloody Crimes. James Swanson masterfully weaves together the stories of two fallen leaders as they made their last expeditions through the bloody landscape of a wounded nation.

A behind-the-scenes look at the hugely popular and often controversial world of women's tennis featuring such household names as Venus and Serena Williams and Anna Kournikova. At a time when attendance and TV ratings for women's tennis are at an all-time high, Sports Illustrated writer L.Jon Wertheim, draws on his investigative talents and knowledge of the game to infiltrate the heretofore closed locker rooms of the women's tour and chronicle this remarkable era in the sport's history. With a narrative sweep that rockets along like a Venus Williams serve, it takes the reader from the year's first Grand Slam tournament--where a top player ignited a firestorm of controversy when she decided to come out-- to Venus' epochal victory at Wimbledon to the U.S. Open where Serena Williams defends her title and all the whistle-stop tournaments in between where the Russian vixen Anna Kournikova sent hormonally challenged teenagers, not to mention male sportswriters, into a frenzy, Venus Envy offers the reader the equivalent of a center-court seat and an all-access locker room pass. The book will contain a wealth of previously unreported, inside-the-locker room anecdotes about the marquee names in women's tennis and should engender much off-the-book-page coverage. There are more identifiable stars than ever before and the rivalries are intense and often rancorous. The book will even appeal to those readers with only a passing interest in tennis since many of the players have transcended the sport, appearing on the covers of magazine like GQ, Rolling Stone and Vogue.

A fireplace on wheelsA chandelier light by XeroxA shrink-wrapped designer closetThese are just a few of the more than one hundred innovative projects in Living in a Nutshell, a DIY guide of decorating ideas that fool the eye into seeing and believing a little lair is larger and more glamorous than its four walls. Here are fresh ideas for enhancing every living area of a tiny space. All are simple, affordable, portable, and big on style. An illustrated survival tool kit as well as extensive listings of untapped, off-the-beaten-track design resources and a select buying guide round out this invaluable book.

A Spectacular Selection of More Than 150 Fantasy Art Shoes from the Stuart Weitzman CollectionWhen Stuart Weitzman opened its first boutique on Madison Avenue, its displays of specially commissioned fantasy shoes quickly became a destination, drawing crowds form all over the world to its magical windows. The best of this carefully curated collection is on display in book form for the first time in this unique gift volume, where these imaginative creations are presented in vivid detail. With its inventive and beautifully crafted footwear in a vast range of materials from watercolor paper to playing cards, from fresh flowers to frosting this stunning showcase where fashion and fantasy meet will thrill shoe and art lovers alike.

From Pulitzer Prize winner and former poet laureate charles simic comes a dazzling collection of poems as original, meditative, and humorous as the poet himselfThis latest volume of poetry from Charles Simic, one of America's most celebrated poets, demonstrates his revered signature style a mix of wry melancholy and sardonic wit. These seventy luminous poems range in subject from mortality to personal ads, from the simple wonders of nature to his childhood in war-torn Yugoslavia.For more than fifty years, Simic has delighted readers with his innovative form, quiet humor, and his rare ability to limn our interior life and concisely capture the depth of human emotion. These stunning, succinct poems validate and reinforce Simic's importance and relevance in modern poetry.

You are a good person. You are one of the 84 million Americans who volunteer with a charity. You are part of a national donor pool that contributes nearly $200 billion to good causes every year. But you wonder: Why don't your efforts seem to make a differenceFifteen years ago, Robert Egger asked himself this same question as he reluctantly climbed aboard a food service truck for a night of volunteering to help serve meals to the homeless. He wondered why there were still people waiting in line for soup in this day and age. Where were the drug counselors, the job trainers, and the support team to help these men and women get off the streetsWhy were volunteers buying supplies from grocery stores when restaurants were throwing away unused fresh food every nightWhy had politicians, citizens, and local businesses allowed charity to become an end in itselfWhy wasn't there an efficient way to solve the problemRobert knew there had to be a better way. In 1989, he started the D.C. Central Kitchen by collecting unused food from local restaurants, caterers, and hotels and bringing it back to a central location where hot, nutritious meals were prepared and distributed to agencies around the city. Since then, the D.C. Central Kitchen has been named one of President Bush Sr.'s Thousand Points of Light and has become one of the most respected and emulated nonprofit agencies in the world, producing and distributing more than 4,000 meals a day. Its highly successful 12-week job-training program equips former homeless transients and drug addicts with culinary and life skills to gain employment in the restaurant business. In Begging for Change, Robert Egger looks back on his experience and exposes the startling lack of logic, waste, and ineffectiveness he has encountered during his years in the nonprofit sector, and calls for reform of this $800 billion industry from the inside out. In his entertaining and inimitable way, he weaves stories from his days in music, when he encountered legends such as Sarah Vaughan, Mel Torme, and Iggy Pop, together with stories from his experiences in the hunger movement -- and recently as volunteer interim director to help clean up the beleaguered United Way National Capital Area. He asks for nonprofits to be more innovative and results-driven, for corporate and nonprofit leaders to be more focused and responsible, and for citizens who contribute their time and money to be smarter and more demanding of nonprofits and what they provide in return. Robert's appeal to common sense will resonate with readers who are tired of hearing the same nonprofit fund-raising appeals and pity-based messages. Instead of asking the "who" and "what" of giving, he leads the way in asking the "how" and "why" in order to move beyond our 19th-century concept of charity, and usher in a 21st-century model of change and reform for nonprofits. Enlightening and provocative, engaging and moving, this book is essential reading for nonprofit managers, corporate leaders, and, most of all, any citizen who has ever cared enough to give of themselves to a worthy cause.

Thanks to its exquisite pictorial material, this book familiarizes the reader with the logic and golden rules of art. It enables an understanding, on the one hand, of the keys to appreciating the works of the great masters, and on the other, of how to apply these rules to the practice of one's own creative activities.The work begins with a number of basic explanations on how to represent and interrelate the different parts of the human body. The introduction is followed by chapters on the various possibilities for representing male and female nudes, and mythological and biblical figures, dressed and contextualized. Finally it looks at quadruped animals and birds.

An eye-opening look at the winners and losers in the high-stakes story of Arctic transformation, from nations to natives to animals to the very landscape itself The Arctic like the canary in the coal mine has reacted more quickly and dramatically to global warming than many had anticipated. Hundreds of scientists are urgently trying to predict just how the Arctic will change and how those changes will in turn affect the rest of the planet. But plenty of other people, driven by profit rather than data, are interested as well. The riches of the world’s last virgin territory have spurred the reawakening of old geopolitical rivalries. The United States, Canada, Russia, Norway, and the Danish territory of Greenland all control areas around the Arctic Ocean. We face a new era of oil rigs and drill ships, of tankers taking shortcuts from Yokohama to Rotterdam, as well as a potential fight over the Arctic’s treasures.Alongside the winners from an open Arctic sea are the many losers, from the nomadic reindeer herders of Siberia and Scandinavia to the Inuit hunters of Alaska, Greenland, and Canada. Other creatures that rely on the vast expanses of sea ice, including seals, birds, and whales and the ecosystems within which they live may disappear to be replaced by different creatures. Combining science, business, politics, and adven-ture, Alun Anderson takes the reader to the ends of the earth for what may be the last narrative portrait of this rapidly changing land of unparalleled global significance.

A wonderfully nostalgic and inspiring look at the center of the home front during World War II New York City More than any other place, New York was the center of action on the home front during World War II. As Hitler came to power in Germany, American Nazis goose-stepped in Yorkville on the Upper East Side, while recently arrived Jewish émigrés found refuge on the Upper West Side. When America joined the fight, enlisted men heading for battle in Europe or the Pacific streamed through Grand Central Terminal and Pennsylvania Station. The Brooklyn Navy Yard refitted ships, and Times Square overflowed with soldiers and sailors enjoying some much-needed R & R. German U-boats attacked convoys leaving New York Harbor. Silhouetted against the gleaming skyline, ships were easy prey debris and even bodies washed up on Long Island beaches until the city rallied under a stringently imposed dim-out.From Rockefeller Center's Victory Gardens and Manhattan's swanky nightclubs to metal-scrap drives and carless streets, Over Here! captures the excitement, trepidation, and bustle of this legendary city during wartime. Filled with the reminiscences of ordinary and famous New Yorkers, including Walter Cronkite, Barbara Walters, and Angela Lansbury, and rich in surprising detail from Macy's blackout boutique to Mickey Mouse gas masks for kids this engaging look back is an illuminating tour of New York on the front lines of the home front.

The definitive guide to turning the Millennials' great expectations into even greater results The Millennial generation (those born between 1982 and 2000) has rapidly entered the workforce in greater numbers, but its introduction to the workplace has been anything but seamless. In fact, many companies already report attention-grabbing stories about: the mother who called HR to complain when her Millennial daughter got a mediocre performance review; the new hire who dialed the CEO directly to tell him what the company could be doing better; the young employee who revealed a confidential new product on her Facebook page before it was made public. Clashes like these are happening in workplaces around the world, and they leave leaders and coworkers scratching their heads and wondering, "What do these Millennials wantWhy are they so differentHow do we get the good ones in the doorHow do we keep them there without alienating the other generations?" Going forward, a company's success will depend upon knowing the answers to these questions, because they are the keys to motivating this new generation and to taking advantage of the amazing potential it possesses. In The M-Factor, Baby Boomer Lynne Lancaster and Generation Xer David Stillman draw on cutting-edge case studies, findings from large-scale surveys, and hundreds of interviews to identify the seven trends essential for understanding and managing the Millennials: the role of the parents, entitlement, the search for meaning, great expectations, the need for speed, social networking, and collaboration. Observant, humorous, and savvy, this book the ultimate guide to Millennials in the workplace offers valuable insights and practical, take-action tips and solutions that Traditionalists, Boomers, Gen Xers, and even Millennials can use to bridge generational gaps, be more productive, and achieve organizational success like never before.

Robots are poised to transform today's society as completely as the Internet did twenty years ago. Pulitzer prize-winning New York Times science writer John Markoff argues that we must decide to design ourselves into our future, or risk being excluded from it altogether.In the past decade, Google introduced us to driverless cars; Apple debuted Siri, a personal assistant that we keep in our pockets; and an Internet of Things connected the smaller tasks of everyday life to the farthest reaches of the Web. Robots have become an integral part of society on the battlefield and the road; in business, education, and health care. Cheap sensors and powerful computers will ensure that in the coming years, these robots will act on their own. This new era offers the promise of immensely powerful machines, but it also reframes a question first raised more than half a century ago, when the intelligent machine was born. Will we control these systems, or will they control us?In Machines of Loving Grace, John Markoff offers a sweeping history of the complicated and evolving relationship between humans and computers. In recent years, the pace of technological change has accelerated dramatically, posing an ethical quandary. If humans delegate decisions to machines, who will be responsible for the consequencesAs Markoff chronicles the history of automation, from the birth of the artificial intelligence and intelligence augmentation communities in the 1950s and 1960s, to the modern-day brain trusts at Google and Apple in Silicon Valley, and on to the expanding robotics economy around Boston, he traces the different ways developers have addressed this fundamental problem and urges them to carefully consider the consequences of their work. We are on the brink of the next stage of the computer revolution, Markoff argues, and robots will profoundly transform modern life. Yet it remains for us to determine whether this new world will be a utopia. Moreover, it is now incumbent upon the designers of these robots to draw a bright line between what is human and what is machine.After nearly forty years covering the tech industry, Markoff offers an unmatched perspective on the most drastic technology-driven societal shifts since the introduction of the Internet. Machines of Loving Grace draws on an extensive array of research and interviews to present an eye-opening history of one of the most pressing questions of our time, and urges us to remember that we still have the opportunity to design ourselves into the future before it's too late.

What if there were a clear set of instructions to help you bring your best ideas to lifeAs with a recipe, you could take a compelling idea and with concrete steps, transform it into something extraordinary. As a professor at Stanford University, Tina Seelig has dedicated her career to teaching the practice of moving from imagination to implementation. In Insight Out, she welcomes you into her classroom and crisply defines the core concepts of imagination, creativity, innovation, and entrepreneurship, presenting an elegant and much-needed model she calls the "Invention Cycle." This new approach enables you to see obstacles as opportunities, inspire others to share your vision, and ultimately bring more ideas to fruition. Filled with surprising research, examples from her Stanford classroom, and stories from around the world—Silicon Valley to San Quentin State Prison, rural Pakistan to the North Pole—Insight Out offers essential and unexpected strategies that will help bring even the slightest flicker of an idea to life. Equally useful for students, educators, entrepreneurs, and would-be innovators in all fields, this is an essential road map for anyone who wants to get ideas out of their head and into the world.

A Curious Discovery is one of the most complete and honest accounts of entrepreneurship and the building of a giant corporation ever written. Media visionary John Hendricks takes the reader on his unforgettable journey from founding Discovery Communications over a breakfast table to establishing the organization as the world's largest provider of television content. Hendricks tells this remarkable story from the triumphs to the failures with unflinching candor. In the process, he shares what he's learned over the past three decades, from the obstacles and successes of the early years to the very real and very different challenges that exist today. The result is not only a powerful autobiography and corporate history, but also a valuable primer for all budding entrepreneurs.A Curious Discovery goes behind the scenes, telling the fascinating stories of some of the network's most popular shows: Deadliest Catch, Mythbusters, The Crocodile Hunter, Planet Earth, Dirty Jobs, and Trading Spaces. It also draws lessons from the network's setbacks, including the unsuccessful collaboration with the New York Times, and explains the company's high-profile decisions, such as Discovery's partnership with Oprah Winfrey and OWN: The Oprah Winfrey Network.Hendricks reveals that his achievements would not have been possible without one crucial factor that has informed his life since childhood: curiosity. Ever eager to learn, to uncover even to take enormous risks his questioning mind has guided his development and success, and continues to shape his outlook today as he works to improve education around the world.

With the help of friends who recognized her extraordinary talent, Althea Gibson rose from a childhood of playing stickball on Harlem streets to claim victory at Wimbledon. It is widely recognized that her sacrifices along the way paved the road for the successes of Venus and Serena Williams. But Althea's was a victory hard fought and painfully won.She had no idea the turn her life would take when she met Angela Buxton at the French Indoor Championships. Despite her athletic prowess, Althea was shunned by the other female players. Her failing was her skin color. Angela, the granddaughter of Russian Jews, was also shunned. Her failing was her religion. Finding themselves without doubles partners, the pair decided to join forces, and together they triumphed, going on to win the 1956 championship at Wimbledon. The two women would become lifelong friends, and Angela would prove to be among Althea's greatest supports during her darkest times.Gibson died in 2003, but her life and her contributions to tennis and race relations in the United States are well preserved in this valuable book. Bruce Schoenfeld delivers not only the true story of Gibson's life but also an inspiring account of two underdogs who refused to let bigotry win -- both on and off the courts.