Award-winning journalist and leading consumer advocate William J. McGee offers a shocking, essential exposé that reveals the real state of the "friendly skies."From outsourced call centers in India to the Alabama location where all lost baggage ends up, William J. McGee crisscrossed the country and traveled around the globe immersing himself deep into the world of commercial airlines. And what he found was shocking.McGee interviewed countless industry insiders pilots, TSA security screeners, FAA inspectors, legislators, the CEOs of the major carriers, and even Ralph Nader and Steven Slater, the disgruntled flight attendant who famously jettisoned a JetBlue flight. Here he reveals how airline executives are cutting costs in "a mad race to the bottom" by delegating flights to second-tier regional airlines and outsourcing critical aircraft maintenance and repairs to unlicensed "mechanics" in China, Singapore, Mexico, and El Salvador. And while the U.S. airlines have raked in tens of billions of dollars for checked baggage alone in recent years, our skies (and our airports) are not getting any safer. What's more, McGee explains how both political parties and all branches of the U.S. government have conspired to place corporate interests above the interests of consumers, workers, the nation's economy, and even the planet itself. Attention All Passengers will change the way you view the airline industry and make you think twice the next time you see the fasten seat belts sign.

Raised in small-town Arkansas, Billy Bob Thornton grew up amid a rich storytelling tradition. See, the South is just different than other places. . . . You can feel the ghosts there. As a kid, he would sit on the porch listening to his family or some old man down the road spinning yarns about colorful neighbors. These stories didn't have to be made up. The characters were already there, so the stories just came out of the characters we knew. Thus was borne his Oscar-winning masterpiece Sling Blade and now The Billy Bob Tapes a narrative based on late-night conversations with Kinky Friedman and other friends who gathered 'round to hear Billy mine a cave full of ghosts. Billy grew up shooting squirrels, playing drums in VFW clubs, and dreaming of rock 'n' roll stardom or pitching for the St. Louis Cardinals. Then at sixteen he took a drama class to meet chicks and met Mrs. Treadway, who noticed the young man's talent and encouraged him as an actor and writer. "You don't know what it's like to be a drama teacher in a small town in Arkansas where nobody really cares," she said, "but let me tell you something. You can do this." Everything I've accomplished since, I can trace back to this woman, Maudie Treadway.The colorful characters, stories, and experiences of his youth would find their way into Billy's work, in his films and music, and in his perspective and attitude. It's like the old saying goes: you can take the boy out of the hills, but you can't take the hills out of the boy. That boy did leave the hills for Hollywood Hills. A true fish out of water, he recalls stories of miserable jobs, the cheapest accommodations, and physical hunger but also a devoted writing partner Tom Epperson, a life-changing acting teacher in L.A., and a compassionate nurse who snuck him milk shakes when he was near starvation. But there was always the dream of being an actor, and his fortunes turned when he served hors d'oeuvres as a catering waiter to legendary director Billy Wilder, who advised him, "Write about your interesting life." Billy's long career in Hollywood yields stories of inspired collaborations and failed ones, true friendships with other actors and musicians, and good friends gone too soon. In The Billy Bob Tapes, he reflects on the critics, the culture around fame, and the challenges of conveying an artistic vision in film. Most striking is Billy's clear-eyed perspective about the magic of entertainment, and how we perceive it in a rapidly changing world. With passion, unvarnished honesty, wry humor, and a little help from friends Angelina Jolie, Robert Duvall, Dwight Yoakam, Tom Epperson, and Daniel Lanois, Billy Bob finally talks.

Includes 350 illustrations and full-color photographsStar Product Designers offers an insider's look at the best product designers working today. With the goal of eliminating the need for instruction manuals, every designer in this book endeavors to create products that are user-friendly, efficient, and beautiful.Perfect for both the amateur designer as well as the most accomplished and anyone else in between this comprehensive compendium reveals the design process, from concept to finished product, of some of the most innovative products on the market today. Featuring a wealth of concept sketches, profiles of the leading designers and design firms, and gorgeous, full-color photographs of the products themselves, this book is a must-have for anyone interested in understanding product design and the creative design process.

Each Christmas, adults and children alike delight at the story of the kings from the East who followed the star to Bethlehem to offer gifts to the newborn Christ. While this familiar tale is recorded in the Gospel of Matthew, another little-known version later emerged that claimed to be the eyewitness account of the wise men. This ancient manu* has lain hidden for centuries in the vaults of the Vatican Library, but through the determined persistence of a young scholar, Brent Landau, this astonishing discovery has been translated into English for the very first time as the Revelation of the Magi. Everything we know about the wise men is based on only a few verses from the Bible. With the Revelation of the Magi, we can now read the story from the Magi's perspective. Readers will learn of the Magi's prophecies of God's incarnation from the beginning of time, their startling visitation in the form of a star, the teachings they receive from the baby Jesus, and the wise men's joyous return to their homeland to spread the good news. This ancient version of the Christmas story is guaranteed to astonish and delight. It will also raise larger questions of the significance and meaning of Christ's birth, and the mission to spread the good news to every corner of the globe. All the drama and intrigue of the brief de*ion of Jesus's birth in the Bible is filled out in greater, more colorful detail, offering for the first time the complete story of these beloved characters.

In 1919, the Boston Red Sox traded Babe Ruth to the New York Yankees to finance a Broadway show. In 1968, NBC turned off the Jets-Raiders game with only seconds left to show the made-for-TV movie Heidi. In 1994, Tonya Harding decided the best way to win Olympic gold was by taking out Nancy Kerrigan's kneecap. In all of these situations, and many, many more, there is just one question fans can ask: What were they thinking?!In these pages, sportswriter and fellow fan Kyle Garlett recounts the top sports blunders that made you tear out your hair, beat your chest in agony, and yell at the TV until your neighbors called the cops. Whether it's boneheaded coaches, idiotic general managers, or temporarily insane players, every fan has seen his team go from the brink of victory to total defeat for no logical reason. Whether it's baseball, football, golf, hockey, or any other sport, you'll discover what really happened during these painful moments and why they ended up the unbelievable way they did.

Whether you're a first-time gardener or a veteran, you'll find something to inspire you in this beautifully written book that reveals the myriad ways in which working in a garden can enhance your life and deepen your connection to the world.Season by season, Diane Dreher leads you through a journey of peace and renewal. A monthly set of gardening tasks helps you plan, design, and care for your garden, along with illuminating details of gardening history, lore, and tradition. But here you'll also find ways to tend your own inner garden: how to plant seeds of ideas and dreams, weed out bad habits, and design new challenges one step at a time. Brimming with life-enhancing strategies and filled with words of wisdom that will invigorate your spirit, Inner Gardening is a book to treasure and use every day, indoors and out.

On the night of Monday, May 4, 1998, in Vatican territory, the bodies of the commander of the Swiss Guard, his wife, and a young lance corporal were found in the barracks of the picturesque force entrusted with protecting the pope. It was the worst bloodbath to take place in more than a century in the heart of the supreme authority of the world's one billion Catholics. Four hours later, the Vatican announced that the lance corporal, twenty-three-year-old Cdric Tornay, had shot the couple, then committed suicide in "a fit of madness" brought on by frustration with the unit's discipline -- a conclusion it reaffirmed after a nine-month internal inquiry.But as John Follain's hard-hitting expose shows, the official report was a travesty, a tissue of suppositions, contradictions, and omissions. Based on an exhaustive three-year investigation, City of Secrets reveals how the Vatican, the oldest and most secretive autocracy in the world, staged an elaborate plot to obstruct justice -- and hide the scandals it dared not confess.

Delaney Westcott is a beautiful career woman in a man's world. Owner and chief asset of a personal security business -- where she guards the rich and famous from the unwanted attention of friends and enemies -- she can take care of herself. Except for the one time she didn't: when she fell headlong for handsome cowboy Jared McCallister, a man she couldn't have.After it ended suddenly, Delaney threw herself into her work with a fury and intensity calculated to erase every other thought from her mind. And she promised that she'd never let any man touch her so deeply again. Ever.But when Delaney finds herself in Jared's hometown of Aspen, Colorado, on a dangerous job, she begins to wonder if she is strong enough to refuse him a second time...

Palm Beach is known around the world as the most wealthy, glamorous, opulent, decadent, self-indulgent, sinful spot on earth. With their beautiful 3.75 square-island constantly in the media glare, Palm Beachers protect their impossibly rich society from outside scrutiny with vigilant police, ubiquitous personal security staffs, and screens of tall hedges encircling every mansion.To this bizarre suspicious, exclusive world, New York Times bestselling author Ronald Kessler brought his charm, insight, and award-winning investigative skills, and came to know Palm Beach, its celebrated and powerful residents, and its exotic social rituals as no outside writer ever has. In this colorful, entertaining, and compulsively readable book. Kessler reveals the inside story of Palm Beach society as it moves languidly through the summer months, quickens in the fall, and shifts into frenetic high speed as the season begins in December, peaks in January and February, and continues into April.When unimaginable wealth combines with unlimited leisure time oil an island barely three times the size of New York's Central Park, human foibles and desires, lust and greed, passion and avarice, become magnified and intensified. Like laboratory rats fed growth hormones, the 9,800 Palm Beach residents 87 percent of whom are millionaires exhibit the most outlandish extremes of their breed.To tell the story, Kessler follows four Palm Beachers through the season. These four characters the reigning queen of Palm Beach society, the night manager of Palm Beach's trendiest bar, a gay "walker" who escorts wealthy women to balls, and a thirty six-year-old gorgeous blonde who says she "can't find a guy in Palm Beach" know practically everyone on the island and tell what goes on behind the scenes.Interweaving the yarns of these unfor-gettable figures with the lifestyle, history, scandals, lore, and rituals of a unique island of excess, The Season creates a powerful, seamless, juicy narrative that no novelist could dream up.

February 6, 2011, marks the one hundredth anniversary of Ronald Reagan's birth. Known as "the Great Communicator," Ronald Reagan combined the best of small-town values and remarkable virtues with the eloquence and charm that came from a life spent in the public eye. From his early days, Reagan was a leader, whether saving lives as a lifeguard or demonstrating for students' rights as a college undergraduate. His career as a sports broadcaster and later as a leading man in Hollywood paved the way for a career in politics. As governor of California, Reagan earned the respect of world leaders and the American public. But it was as president of the United States that his strength of character, leadership, and love of country were best displayed. His eight years in the Oval Office ushered in remarkable change domestically and brought international peace, prosperity, and freedom.A visual celebration of all that is Ronald Reagan, Ronald Reagan: 100 Years is the official centennial publication for the Ronald Reagan Presidential Foundation. Inspiring and uplifting, it is a fitting homage to one of America's greatest legends. A foreword by former Senator Howard H. Baker, Jr., distinguished politician and personal friend of the Reagans, completes this handsome volume, making it a must-have nostalgic tribute to the life and times of the man who led our nation and inspired the world.

Seeing is believing . . . The Smash Hit SuperFreakonomics is now Bigger and Better SuperFreakonomics was an instant New York Times bestseller that caused a media uproar, continuing the amazing success begun with the groundbreaking, worldwide sensation Freakonomics.With the Illustrated Edition, Steven D. Levitt and Stephen J. Dubner bring alive their smart thinking and great storytelling with an explosion of visual evidence, including: A by-the-numbers tally of a high-priced call girl's career, and a tracking sheet from an intensive survey of Chicago street prostitutes. A visual quiz that lets you pit your memory against the memory of a chess grand master. Images of the hurricane-killing machine and other geo-engineering inventions described in SuperFreakonomics. A look into whether doctors are better at saving lives in TV dramas or in real hospitals. Whether probing the intricacies of sex change oper-ations, the effectiveness of child car seats, or what really motivates people to do good, the Illustrated Edition of SuperFreakonomics employs photographs, drawings, and graphs that will lead readers to see the world in a bold, fresh way.

A leading historian and bestselling author re-creates the growth, decline, and legacy of 3,000 Years of Egyptian civilization with an authoritative text splendidly illustrated with 150 illustrations in full color.Ancient Egypt, with its legacy of pyramids, pharaohs and sphinxes, is a land of power and mystery to the modern world. In The Civilization of Ancient Egypt Paul Johnson explores the growth and decline of a culture that survived for 3,000 years and maintained a purity of style that rivals all others. Johnson's study looks in detail at the state, religion, culture and geographical setting and how they combined in this unusually enduring civilization. From the beginning of Egyptian culture to the rediscovery of the pharaohs, the book covers the totalitarian theocracy, the empire of the Nile, the structure of dynastic Egypt, the dynastic way of death, hieroglyphs, the anatomy of perspective art and, finally, the decline and fall of the pharaohs, Johnson seeks, through an exciting combination of images and analysis, to discover the causes behind the collapse of this, great civilization while celebrating the extra-ordinary legacy it has left behind.Paul Johnson on Ancient Egypt and the Egyptians"Egypt was not only the first state, it was the first country.... The durability of the state which thus evolved was ensured by the overwhelming simplicity and power of its central institution, the theocratic monarchy." "The Egyptians did not share the Babylonian passion for astrology, but they used the stars as one of many guides to behavior. No Egyptian believed in a free exercise of will in important decisions: he always looked for an omen or a prophecy or an oracle." "The development of hieroglyphics mirrors and epitomizes the history of Egyptian civilization. . . . No one outside Egypt understood it and even within Egypt it was the exclusive working tool of the ruling and priestly classes. The great mass of Egyptians were condemned to illiteracy by the complexities (and also the beauties) of the Egyptian written language.""The affection the Egyptians were not. ashamed to display towards their children was related to the high status women enjoyed in Egyptian society.""If we can understand Egyptian art we can go a long way towards grasping the very spirit and outlook on life, of this gifted people, so remote in time. The dynamic of their civilization seems to have been a passionate love of order (maat to them), by which they sought to give to human activities and creations the same regularity as their landscape, their great river, their sun-cycle and their immutable seasons."

Relentless and ominous, the drumbeat echoes across the land: Social Security is on the verge of bankruptcy. These repeated warnings have become a dismal article of faith for the millions of Americans who pay Social Security taxes and expect to collect benefits someday. But they are flatly untrue. Social Security today is on a stronger financial footing than it has been for decades. The Plot Against Social Security will explain who is really behind the efforts to reform this system and will show that the most frequently proposed fix increased privatization will damage it beyond repair by undermining retirement security for generations to come. Award-winning journalist Michael Hiltzik also offers a clear set of remedies for those few elements of Social Security that do need repair proposals that will shore up the most efficient social insurance program in America's history, rather than destroying it in the name of reform.

In Giant, Plaxico Burress takes you into the locker room, onto the practice field, and into the huddle, providing a flat-out-honest look at life on and off the field with the New York Giants and at the making of a champion. Throughout the 2007 season, Plaxico battled near-crippling injuries, and despite rarely practicing, being heavily bandaged, and on serious painkillers, he led the New York Giants in receptions, yards, and touchdowns. He continued to play through pain in the playoffs, only to be further injured before Super Bowl XLII. Playing the arrogant Patriots who were inviting the Giants to their victory party before the game was over Plaxico concealed a significant injury that might have changed the outcome of the game if the Pats had known.When he first joined the Giants, Plaxico expected to be the go-to guy for the young quarterback Eli Manning. What he didn't expect was the media and fan scrutiny that was heaped on Manning as they battled to win games.What Plaxico also didn't expect was the difficult relationship he had with head coach Tom Coughlin, who was a stickler for discipline and who would fine players for even the mildest offenses. For five years Plaxico had played for the laid-back Bill Cowher and the Pittsburgh Steelers. In contrast, within weeks of joining the Giants, Plaxico and Coughlin were butting heads, and the fines followed. But there to make things a little easier were friends like Jeremy Shockey and Amani Toomer, nearly polar opposites. With Shock, everything was always full-tilt and his mouth would usually get him into trouble. Toomer was the easygoing elder statesman at times absentminded, but a brilliant receiver. And in 2007, Manning, with Plaxico's advice and support, would rise above the scrutinizing media and come into his own, and Coach Coughlin would relax his grip somewhat and let the team breathe. The results were obvious.It's all here. The ups and downs, the trash-talking, the sweat and blood, and what it takes to be the best.

Polish poet and essayist Zbigniew Herbert easily stands beside Nobel Prize laureates Milosz and Szymborska as part of a remarkable literary tradition. Though Herbert is very much an Eastern European writer, the urgency, vitality, and relevance of his work extend far beyond the borders of his particular region and his particular time. His fascination with other subjects from painting to all things Dutch enriched the scope and depth of his poetry, and made for compelling explorations in his essays and short prose pieces.The first collected English edition of his prose work, this outstanding volume consists of four books Labryinth on the Sea, Still Life with a Bridle, King of the Ants, and Barbarian in the Garden. Brilliant and erudite, dazzling and witty, these essays survey the geography of humanity, its achievements and its foibles. From Western civilization's past, as witnessed through the Greek and Roman landscape, to musings on the artistic that celebrate the author's discriminating eye, poetic sensibility, and gift for irony, humor, and the absurd; from a sage retelling of myths and tales that became twentieth-century philosophical parables of human behavior to thoughts on art, culture, and history inspired by journeys in France, Italy, and the Netherlands, Collected Prose is a rich compendium that celebrates the mastery and wisdom of a remarkable artist.

Champion. Survivor. Hero. Legend. Completed just two days before Louis Zamperini's death at age 97, Don't Give Up, Don't Give In shares a lifetime of wisdom, insight, and humor from one of America's most inspiring lives. Zamperini's story has touched millions through Laura Hillenbrand's biography Unbroken, soon to be a major motion picture directed by Angelina Jolie. Now, in his own words, Louis Zamperini reveals, with warmth and great charm, the essential values and lessons that sustained him throughout his remarkable journey. He was a youthful troublemaker from California who turned his life around to become a 1936 Olympian and a world-class miler at the University of Southern California. Putting aside his superstar track career, Louis Zamperini volunteered for the army before Pearl Harbor and was thrust into the violent combat of World War II as a B-24 bombardier. While on a rescue mission, his plane went down in the middle of the Pacific Ocean, where he survived, against all odds, drifting two thousand miles in a small raft for forty-seven days. His struggle was only beginning: Zamperini was captured by the Japanese and, for more than two years, he courageously endured torture and psychological abuse in a series of prisoner-of-war camps. He returned home to face more dark hours, but in 1949 Zamperini's life was transformed by a spiritual rebirth that would guide him through the next sixty-five years of his long and happy life. Cowritten with longtime collaborator David Rensin, Louis Zamperini's Don't Give Up, Don't Give In is an extraordinary last testament that captures the wisdom of a life lived to the fullest. A son of Italian immigrants, Louis Zamperini (1917–2014) was a U.S. Olympic runner, World War II bombardier, and POW survivor. After the war, he returned to the United States to found the Victory Boys Camp for at-risk youth and became an inspirational speaker. Zamperini's story was told in his 2003 autobiography Devil at My Heels, as well as in Laura Hillenbrand's 2010 biography Unbroken. David Rensin worked closely with Louis Zamperini for many years and cowrote Devil at My Heels, as well as fifteen other books, including five New York Times bestsellers.

In October 2002, Susan Polk, a housewife and mother of three, was arrested for the murder of her husband, Felix. The arrest in her sleepy northern California town kicked off what would become one of the most captivating murder trials in recent memory, as police, local attorneys, and the national media sought to unravel the complex web of events that sent this seemingly devoted housewife over the edge.Now, with the exclusive access and in-depth reporting that made A Deadly Game a number one New York Times bestseller, Catherine Crier turns an analytical eye to the story of Susan Polk, delving into her past and examining how over twenty years of marriage culminated in murder. Tracing the family's history, Crier skillfully maneuvers the murky waters of the Polk's marriage, looking at the real story behind Susan, Felix, and their unorthodox courtship. When Susan was in high school, Felix, who was more than twenty years her senior, had been her psychologist, and it was during their sessions that the romantic entanglement began. From these troubling origins grew a difficult marriage, one which produced three healthy boys but also led to disturbing accusations of abuse from both spouses.With extraordinary detail, Crier dissects this dangerous relationship between husband and wife, exposing their psychological motivations and the painful impact that these motivations had on their sons, Adam, Eli, and Gabriel. Drawing on sources from all sides of the case, Crier masterfully reconstructs the tumultuous chronology of the Polk family, telling the story of how Susan and Felix struggled to control their rambunctious sons and their disintegrating marriage in the years and months leading up to Felix's death.But the history of the Polk family is only half the story. Here Crier also elucidates the methodical police work of the murder investigation, revealing never-before-seen photos and writings from the case file. In addition, she carefully scrutinizes the many twists and turns of the remarkable trial, exploring Susan's struggles with her defense attorneys and her shocking decision to represent herself.Dark, psychological, and terrifying, Final Analysis is a harrowing look at the recesses of the human mind and the trauma that reveals them.

Born in the mountains above Venice in the late fifteenth century, Tiziano Vecellio or Titian was the greatest painter of the Venetian High Renaissance. A poetic visionary and a technical master of oils, he painted everything, from frescoes and grand altarpieces to mythological stories and portraits works described by his contemporaries as "mirrors of nature."Sheila Hale's rich biography is the first since 1877 to examine all contemporary accounts of Titian's life and work as well as recent art historical scholarship, some of it previously unpublished. Her book charts the extraordinary transformation of Titian's style: from the radiant, minutely realized masterpieces of his youth, to the more freely painted work of his middle years, to the dark, tragic, sometimes terrifying visions of his old age. Drawing on the latest scientific examinations of his paintings, Hale seeks to explain the evolution of his methods and his art. In doing so, she also gives many different voices from Titian's lifetime to today free reign to explore, praise, and sometimes doubt his genius.When Titian died in 1576, in his late eighties, he had spent the whole of his working life in Venice the most celebrated city in Europe traveling as little as possible despite the clamor for his presence at the great courts of the continent. He had witnessed wars, Ottoman invasions, and the rising Protestant threat to the Catholic Church. He had become the favored painter of both Charles V the most powerful man in the world and his son, Philip II of Spain, who became Titian's most important patron.Sheila Hale's masterly biography presents Titian through the lens of the turbulent times in which he lived and explores how this innovative sixteenth-century master conveyed in his paintings a kind of truth that few other artists have been able to communicate, which has fascinated Titian's admirers and followers ever since.

The New One Minute Manager offers a way for you to succeed sooner with less stress in changing times both at work and at home.Based on the original book The One Minute Manager that helped millions of people around the world in organizations large and small, this new version of the classic story deals with a new world.The book will help you find meaning in your work and inspire you to discover new ways to help your organization adapt and prosper.The New One Minute Manager is a concise, easily read story that reveals three very practical secrets: One Minute Goals, One Minute Praisings, and One Minute Re-Directs, the new third secret.The story is based on studies in the behavioral sciences and medicine that support why these apparently simple methods work so well with so many people. And by the book's end, you will know how to apply what you discover to your own situation and enjoy the benefits.

The history of the Irish in baseball is much richer than anyone realizes. From early discrimination to later domination, from Mike Kelly, a society star in the 1880s, to the managerial fame of Connie Mack (né McGillicuddy), early Irish players and managers helped shape the game of baseball in every way. From the first curveball to the first players' unions, Irishmen took America's national pastime and made it their own, turning it into the glorious game we know today, as more recent players have kept alive the Irish tradition of setting records. A wild, fun, fact-filled celebration of the Irish in baseball, The Emerald Diamond intersperses interviews with current players with tales of such players as Dan Brouthers, who at 6'2" and well over 200 pounds, was the game's home-run king until Babe Ruth came along; and includes lively anecdotes about such colorfully nicknamed ballplayers as Tony "the Count" Mullane, Mike "King" Kelly, James "Pud" Galvin, Hugh "One-Arm" Daily, Frank "Silk" O'Loughlin, and "Iron Man" Joe McGinnity. Just a few of the great Irish athletes featured as well are Mickey Cochrane (for whom Mickey Mantle was named); Charles Comiskey; Ed Walsh, the last pitcher to win 40 games in a single season; and Ed Delahanty, whose prodigious life and mysterious death continue to be a source of intrigue. With decade-by-decade profiles of exciting Irish figures on the field and off, The Emerald Diamond also offers important discussion on cultural and political themes relevant to their times.

It is an era that redefined history. As the 1790s began, a fragile America teetered on the brink of oblivion, Russia towered as a vast imperial power, and France plunged into revolution. But in contrast to the way conventional histories tell it, none of these remarkable events occurred in isolation.Now, for the first time, acclaimed historian Jay Winik masterfully illuminates how their fates combined in one extraordinary moment to change the course of civilization. A sweeping, magisterial drama featuring the richest cast of characters ever to walk upon the world stage, including Washington, Jefferson, Louis XVI, Robespierre, and Catherine the Great, The Great Upheaval is a gripping, epic portrait of this tumultuous decade that will forever transform the way we see America's beginnings and our world