Build customized solutions that fulfil your business requirements using the latest features of Jira 8 Key Features ?Learn how to customize Jira applications to suit your organizational requirements ?Extend Jira's capabilities for custom integrations with other products and services such as Slack and GitHub ?Explore practical recipes for troubleshooting and securing your Jira instances with best practices Book Description Jira is a project management tool used widely by organizations to plan, track, and release software. Jira administrators are at the heart of these processes and need to know how to successfully administer and customize Jira offerings. This updated Jira 8 Administration Cookbook demonstrates how to efficiently work with Jira Core and Jira Service Desk. The book starts with a variety of recipes to help you manage users and workflows. You'll learn how to set up custom forms and capture important data with custom fields and screens. Next, you'll gain insights into the latest email capabilities, which assist you with everything from managing outgoing email rules to processing incoming emails for automated issue creation. Later, you'll be guided through running scripts to automate tasks, getting easy access to logs, and even working with tools to troubleshoot problems. The book will also ensure you understand how to integrate Jira with Slack, set up SSO with Google, and delegate administrator permissions. Finally, the chapter on Jira Service Desk will enable you to set up and customize your own support portal, work with internal teams to solve problems, and achieve optimized services with Service Level Agreement (SLA). By the end of this book, you'll have the skills to extend and customize your Jira implementation effectively. What you will learn ?Learn how to delegate administrator permissions effectively ?Gain insights into integrating Jira with Bitbucket Cloud and GitHub ?Explore ways to collaborate with your internal teams on service requests ?Understand how to add permissions to fields ?Learn how to set up SSO with Google ?Discover how to copy over configuration settings between Jira instances Who this book is for This book is for administrators who are looking to customize, support, and maintain Jira for their organizations. A good understanding of Jira's core concepts is a must to make the most out of this book. For certain recipes, some knowledge of HTML, CSS, JavaScript, and basic programming will also be helpful. Table of Contents 1.Jira Server Administration 2.Customizing Jira for Your Projects 3.Jira Workflows 4.User Management 5.Jira Security 6.Emails and Notifications 7.Integrations with Jira 8.Jira Troubleshooting and Administration 9.Jira Service Desk

A developer's guide to successfully managing teams, customers, and software projects Key Features ?A complete guide to managing developer teams, software projects, customers, and users ?Transition successfully from a technical role to management ?Develop crucial skills to enhance your performance and advance your career Book Description The Successful Software Manager is a comprehensive and practical guide to managing software developers, software customers, and the process of deciding what software needs to be built. It explains in detail how to develop a management mindset, lead a high-performing developer team, and meet all the expectations of a good manager. The book will help you whether you’ve chosen to pursue a career in management or have been asked to "act up" as a manager. Whether you’re a Development Manager, Product Manager, Team Leader, Solution Architect, or IT Director, this is your indispensable guide to all aspects of running your team and working within an organization and dealing with colleagues, customers, potential customers, and technologists, to ensure you build the product your organization needs. This book is the must-have authoritative guide to managing projects, managing people, and preparing yourself to be an effective manager. The intuitive real-life examples will act as a desk companion for any day-to-day challenge, and beyond that, Herman will show you how to prepare for the next stages and how to achieve career success. What you will learn ?Decide if moving to management is right for you ?Develop the skills required for management ?Lead and manage successful software development projects ?Understand the various roles in a technical team and how to manage them ?Motivate and mentor your team ?Deliver successful training and presentations ?Lead the design process with storyboards and personas, and validate your solution Who this book is for Development Managers, Product Managers, Team Leaders, Solution Architects, or IT Directors who want to effectively manage colleagues, customers, potential customers, and technologists. Table of Contents 1.Why Do You Want to Become a Manager? 2.What Are the Key Skills I Need? 3.What Is My Job Now? 4.A Week in the Life of a Manager 5.Managing Your Team 6.Asking the Right Questions to Your Users 7.Meetings 8.Design Techniques 9.Validating the Solution 10.Agile, Waterfall, and Everything in Between 11.Always Be Shipping 12.The Training Day 13.Organizational Management in the 21st Century 14.Developing Yourself as a Leader 15.Your Next Steps

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