Every general manager today all the way up to the CEO is expected by his or her stakeholders to achieve new breakthroughs in performance and fast. Those who don't make visible progress toward that goal within the first year or two will likely find themselves looking for another job. It is precisely because of this growing breakthrough imperative that managers today, whether in corporations or nonprofits, need to get off to a fast start. They don't have time for mistakes or for going back and redoing what they should have done right in the first place. But, despite the intensity of these pressures, despite the high expectations and short time frames, a number of CEOs and general managers turn in truly exceptional results. How do they meet and exceed the breakthrough imperativeTo answer this question, consultants and former managers Mark Gottfredson and Steve Schaubert interviewed more than forty CEOs from both industry and the nonprofit sector, conducted an intensive study of what successful managers do right and what some do wrong and drew on their own combined fifty-plus years of experience at Bain & Company, where their insights have consistently been found in the pages of the Harvard Business Review. Together they came up with the four straightforward principles deceptively simple yet remarkably powerful that everyone must follow to succeed at achieving breakthrough results: 1. Costs and prices always decline2. Competitive position determines options3. Customers and profit pools don't stand still4. Simplicity gets results Although seemingly simplistic, mastering these four laws means mastering the basics of great management a foundation on which to build the rest of one's management strategy. Whether you're managing a small work group or a multinational corporation, a single division or an entire nonprofit, The Breakthrough Imperative presents these core laws of business to help you determine where you are, just how far you can go, and how to get there with stellar results.

Through 150 striking color photographs, Obama: The Historic Campaign in Photographs charts the road to Barack Obama's nomination as the first African American to lead the presidential ticket of a major party. Announcing his campaign in Springfield, Illinois, on February 10, 2007, Obama stood on the grounds of the Old State Capitol, where Abraham Lincoln delivered his famous "House Divided" speech against slavery in 1858. During an eighteen-month campaign, from the snows of Iowa to the hunt for Democratic "superdelegates," this junior senator from Chicago confounded the party establishment and rewrote the playbook on modern presidential campaigning. This amazing collection of photographs captures the public and private moments of his journey, and offers a unique window into one of the great triumphs in American politics.

In 1692 Puritan Samuel Sewall sent twenty people to their deaths on trumped-up witchcraft charges. The nefarious witch trials in Salem, Massachusetts represent a low point of American history, made famous in works by Longfellow, Nathaniel Hawthorne (himself a descendant of one of the judges), and Arthur Miller. The trials might have doomed Sewall to infamy except for a courageous act of contrition now commemorated in a mural that hangs beneath the golden dome of the Massachusetts State House picturing Sewall's public repentance. He was the only Salem witch judge to make amends.But, remarkably, the judge's story didn't end there. Once he realized his error, Sewall turned his attention to other pressing social issues. Struck by the injustice of the New England slave trade, a commerce in which his own relatives and neighbors were engaged, he authored "The Selling of Joseph," America's first antislavery tract. While his peers viewed Native Americans as savages, Sewall advocated for their essential rights and encouraged their education, even paying for several Indian youths to attend Harvard College. Finally, at a time when women were universally considered inferior to men, Sewall published an essay affirming the fundamental equality of the sexes. The text of that essay, composed at the deathbed of his daughter Hannah, is republished here for the first time.In Salem Witch Judge, acclaimed biographer Eve LaPlante, Sewall's great-great-great-great-great-great-granddaughter, draws on family lore, her ancestor's personal diaries, and archival documents to open a window onto life in colonial America, painting a portrait of a man traditionally vilified, but who was in fact an innovator and forefather who came to represent the best of the American spirit.

Time is not money.Time is more important than money. Today's customers are overwhelmed, overworked, and overstressed, and it seems that everyone from CEOs to soccer moms is short on time and inundated with information. As a result, despite the availability of 24/7 commerce and countless ways of engaging people in our multiscreen (mobile, TV, and PC) economy, companies find it more difficult than ever to claim even a fraction of the 1,440 minutes in their customers' precious 24 hours. In The 24-Hour Customer, Adrian C. Ott, CEO of a successful Silicon Valley consultancy, argues that companies need to strategically harness the ebbs and flows of customer time and attention in order to win in today's competitive landscape. She explores the economics of time and attention, including why customers will devote hours addicted to social networks, yet will say "I have no time!" to other offerings. Based on extensive research and real-world results with market-leading companies, this book provides tools, such as Time-Value Tradeoffs and Time-ographics, that pinpoint opportunities to increase revenue and gain market traction. Filled with fascinating case studies from companies like Johnson Johnson, Amazon, and iPhone app start-ups, The 24-Hour Customer offers fresh ideas for capitalizing on the elements of time, attention, and value to innovate never-before-considered products, services, and programs for today's ber-connected, multitasking customer. Readers will discover how: Zipcar utilized time-slicing to redefine automobile ownership and grew by 70 percent, while the auto industry struggled in 2009; Netflix, Hulu, and others time-shifted to movies on-demand, ultimately restructuring the entertainment industry; P&G leveraged inattention by enabling habit-formation for some of its most successful brands. This book shares the latest strategic weapons for achieving market leadership and will change the way executives think about their businesses and their customers.

Award-winning journalist and leading consumer advocate William J. McGee offers a shocking, essential exposé that reveals the real state of the "friendly skies."From outsourced call centers in India to the Alabama location where all lost baggage ends up, William J. McGee crisscrossed the country and traveled around the globe immersing himself deep into the world of commercial airlines. And what he found was shocking.McGee interviewed countless industry insiders pilots, TSA security screeners, FAA inspectors, legislators, the CEOs of the major carriers, and even Ralph Nader and Steven Slater, the disgruntled flight attendant who famously jettisoned a JetBlue flight. Here he reveals how airline executives are cutting costs in "a mad race to the bottom" by delegating flights to second-tier regional airlines and outsourcing critical aircraft maintenance and repairs to unlicensed "mechanics" in China, Singapore, Mexico, and El Salvador. And while the U.S. airlines have raked in tens of billions of dollars for checked baggage alone in recent years, our skies (and our airports) are not getting any safer. What's more, McGee explains how both political parties and all branches of the U.S. government have conspired to place corporate interests above the interests of consumers, workers, the nation's economy, and even the planet itself. Attention All Passengers will change the way you view the airline industry and make you think twice the next time you see the fasten seat belts sign.

Raised in small-town Arkansas, Billy Bob Thornton grew up amid a rich storytelling tradition. See, the South is just different than other places. . . . You can feel the ghosts there. As a kid, he would sit on the porch listening to his family or some old man down the road spinning yarns about colorful neighbors. These stories didn't have to be made up. The characters were already there, so the stories just came out of the characters we knew. Thus was borne his Oscar-winning masterpiece Sling Blade and now The Billy Bob Tapes a narrative based on late-night conversations with Kinky Friedman and other friends who gathered 'round to hear Billy mine a cave full of ghosts. Billy grew up shooting squirrels, playing drums in VFW clubs, and dreaming of rock 'n' roll stardom or pitching for the St. Louis Cardinals. Then at sixteen he took a drama class to meet chicks and met Mrs. Treadway, who noticed the young man's talent and encouraged him as an actor and writer. "You don't know what it's like to be a drama teacher in a small town in Arkansas where nobody really cares," she said, "but let me tell you something. You can do this." Everything I've accomplished since, I can trace back to this woman, Maudie Treadway.The colorful characters, stories, and experiences of his youth would find their way into Billy's work, in his films and music, and in his perspective and attitude. It's like the old saying goes: you can take the boy out of the hills, but you can't take the hills out of the boy. That boy did leave the hills for Hollywood Hills. A true fish out of water, he recalls stories of miserable jobs, the cheapest accommodations, and physical hunger but also a devoted writing partner Tom Epperson, a life-changing acting teacher in L.A., and a compassionate nurse who snuck him milk shakes when he was near starvation. But there was always the dream of being an actor, and his fortunes turned when he served hors d'oeuvres as a catering waiter to legendary director Billy Wilder, who advised him, "Write about your interesting life." Billy's long career in Hollywood yields stories of inspired collaborations and failed ones, true friendships with other actors and musicians, and good friends gone too soon. In The Billy Bob Tapes, he reflects on the critics, the culture around fame, and the challenges of conveying an artistic vision in film. Most striking is Billy's clear-eyed perspective about the magic of entertainment, and how we perceive it in a rapidly changing world. With passion, unvarnished honesty, wry humor, and a little help from friends Angelina Jolie, Robert Duvall, Dwight Yoakam, Tom Epperson, and Daniel Lanois, Billy Bob finally talks.

Becoming Richard Pryor is a book that breaks new ground. . . . Saul details the amazing way that Richard found his way out of the life for which he seemed destined and into the world of the performing arts. New York Times Richard Pryor may have been the most unlikely star in Hollywood history. Raised in his family's brothels, in Peoria, Illinois, by a grandmother who often threatened to kick him upstairs with her size-twelve shoes, he always considered himself a bottom dog. He took to the stage originally to escape the tough realities of his childhood but later discovered he could alchemize his stand-up by delving fully, even painfully, into the off-color life he'd known. He brought that vitality to a movie career whose best moments Blazing Saddles, Blue Collar, the buddy comedies with Gene Wilder flowed directly out of his spirit of creative improvisation. The major studios considered him dangerous. Audiences felt plugged directly into the socket of life.Built on groundbreaking research, Becoming Richard Pryor brings into sharp focus the man and his genius as never before. From his heartbreaking childhood, his trials in the army, and his improv days in Greenwich Village to his soul-searching interlude in Berkeley and his rise in the New Hollywood of the 1970s, Becoming Richard Pryor sheds light on an entertainer who, by uniting the spirits of the Black Power movement and the counterculture, forever altered the cultural DNA of America. A fascinating, exhilarating read. Michael Chabon

The Second City has launched the careers of celebrated comic performers such as Tina Fey and Stephen Colbert and produced award-winning content. But it's the actual improvisational process developed and honed over the years by The Second City that has become its legacy. Players master an ability to co-create in ensembles, using philosophies that celebrate a "Yes, And" approach. They embrace authenticity and failure, and espouse the idea of "following the follower," which allows any member of the team to assume a leadership role. For more than two decades, The Second City has taken these same principles in thousands of corporate clients, showing leaders how to apply the tools of improv to common business challenges. Here, for the first time, Second City executives Kelly Leonard and Tom Yorton describe how you can use the same skills that thrill audiences around the world to improve your emotional intelligence, increase creativity, and learn to pivot out of tight and uncomfortable situations. In this engaging, often humorous, and highly practical book, you will learn how to become a more compelling leader and a more collaborative follower by employing the seven elements of improv: Yes, And, by which you give every idea a chance to be acted on; Ensemble, reconciling the needs of individuals with those of the broader team; Co-creation, which highlights the importance of dialogue in creating new products, processes, and relationships; Authenticity, or being unafraid to speak truth to power, challenge convention, and break the rules; Failure, teaching us that not only is it okay to fail, but we should always include it as part of our process; Follow the Follower, which gives any member of the group the chance to assume a leadership role; Listening, in which you learn to stay in the moment, and know the difference between listening to understand and listening merely to respond. When we are fiercely following the tenets of improvisation, we generate ideas both quickly and efficiently, we weather storms with more aplomb, and we don't work burdened by a fear of failure. Even better, these qualities are fully transferable to our lives outside the office. More people are beginning to recognize what The Second City has known for a long time: In the midst of a revolution in how we learn, communicate, and work, professional success often rests on the same pillars that form the foundation of great comedy: Creativity, Communication, and Collaboration. That's where improvisation comes in.

Carl Reiner has been making people laugh since the days of The Dick Van Dyke Show. His showbiz bits with Mel Brooks about the 2000 Year Old Man have become the stuff of comedy legend. Jerry Seinfeld, Alan Alda, Neil Simon, Steve Allen, and Richard Lewis were all bowled over by the comic genius of The 2000 Year Old Man in the Year 2000: The Book. Now, in his wonderful new book, Carl Reiner shows off the talent and humor that have made him a comedic superstar.Filled with rich, multidimensional tales, this collection of short stories from one of America's truly great comedic minds is at once poignant, nostalgic, and laugh-out-loud funny. "How Paul Robeson Saved My Life." the story of Reiner's experiences in the army during World War II, is a darkly funny look at racism. "Lance and Gwendolyn" is a modern-day fairy tale with some surprising twists. "Dial 411 for Legal Smut" is a tongue-in-cheek look at phone sex. Whatever topic he tackles, Reiner always manages to capture the highs and lows, the follies and foibles of everyday life.

I see soil in a new light, and I wonder about my own lawn and garden. What have I sprinkled on my backyardIs somebody using my home, my food, to recycle toxic wasteIt seems unbelievable, outlandish -- but what if it's trueA riveting expose, Fateful Harvest tells the story of Patty Martin -- the mayor of a small Washington town called Quincy -- who discovers American industries are dumping toxic waste into farmers' fields and home gardens by labeling it "fertilizer." She becomes outraged at the failed crops, sick horses, and rare diseases in her town, as well as the threats to her children's health. Yet, when she blows the whistle on a nationwide problem, Patty Martin is nearly run out of town.Duff Wilson, whose Seattle Times series on this story was a finalist for the Pulitzer Prize, provides the definitive account of a new and alarming environmental scandal. Fateful Harvest is a gripping study of corruption and courage, of recklessness and reckoning. It is a story that speaks to the greatest fears -- and ultimate hope -- in us all.

In 1945, a doctor with the Soviet Red Army found a school notebook buried near the crematoria of the newly liberated Auschwitz concentration camp. Thinking the notebook looked interesting, she brought it home to Russia, where it languished for decades. After the doctor's death, her granddaughter, who had emigrated to the United States, discovered the book and brought it to the attention of Jewish Family and Children's Services of San Francisco, where the diary was first recognized for the extraordinary artifact that it is. Handwritten between October 1943 and April 1944, the work proved to be the diary of a young girl who had lived in the Polish ghetto of Lodz under Nazi rule and who had been transported to Auschwitz. What had become of the girl was a mystery. Elegantly translated from Polish into English seventy years later, Rywka's Diary is at once an astonishing historical document and a moving tribute to the many ordinary people whose lives were forever altered by the Holocaust. At its heart is the story of Rywka Lipszyc, a girl in the Lodz ghetto, the second largest in Poland, who detailed the brutal conditions that she and other Jews living under the Nazis had to endure: poverty, hunger and malnutrition, religious oppression, and the death of close family members.Rywka's Diary is a deeply felt coming-of-age story in which a young woman expresses curiosity about her place in the world and reflects on her relationship with God a remarkable affirmation of her commitment to Judaism and her faith in humanity. Interwoven into this carefully translated diary are photographs, news clippings, maps, and commentary from Holocaust scholars and the girl's surviving relatives, which provide an in-depth picture of both the circumstances of Rywka's life and the mysterious end to her diary.Moving and illuminating, told by a brave young girl whose strong and charismatic voice speaks for millions, Rywka's Diary is an extraordinary addition to the history of the Holocaust and World War II.

Paul Burrell served Diana, Princess of Wales, as her faithful butler from 1987 until her death in 1997. He was much more than an employee: he was her right-hand man, confidant, and friend whom Diana herself described as "the only man she ever trusted." Featuring previously unseen interior photographs and remarkably intimate details, The Way We Were flings open the doors to Kensington Palace, leading readers deep inside the private world of Princess Diana room by room, memory by memory. Marking the tenth anniversary of the princess's death, Burrell has penned a faithful and poignant tribute to "the boss" capturing as never before her vivacity and love of life, her style, her fashion, and her heart. Some images that appeared in the print edition of this book are unavailable in the electronic edition due to rights reasons.

A powerful first-hand account of the many generations and ethnic groups of men who have built America's skyscrapers.From the early days of steel construction in Chicago, through the great boom years of New York city ironwork, and up through the present, High Steel follows the trajectory of careers inextricably linked to both great accomplishment and catastrophic disaster. The personal stories reveal the lives of ironworkers and the dangers they face as they walk across the windswept, swaying summits of tomorrow's skyscrapers, balanced on steel girders sometimes only six inches wide. Rasenberger explores both the greatest accomplishments of ironwork the vaulting bridges and towers that define America's skyline and the deadliest disasters, such as the Quebec Bridge Collapse of 1907, when 75 ironworkers, including 33 Mohawk Indians, fell to their deaths. High Steel is an accessible, thrilling, and vertiginous portrait of the lives of some of our most brave yet unrecognized men.

An innovative new take on the travel guide, Rice, Noodle, Fish decodes Japan's extraordinary food culture through a mix of in-depth narrative and insider advice, along with 195 color photographs. In this five-thousand-mile journey through the noodle shops, tempura temples, and teahouses of Japan, Matt Goulding, co-creator of the enormously popular Eat This, Not That! book series, navigates the intersection of food, history, and culture, creating one of the most ambitious and complete books ever compiled from the Western perspective about the Japanese culinary landscape. Written in the same evocative voice that drives the award-winning magazine Roads & Kingdoms, Rice, Noodle, Fish explores Japan's most intriguing culinary disciplines in seven key regions, from the kaiseki tradition of Kyoto and the sushi masters of Tokyo to the street food of Osaka and the ramen culture of Fukuoka. You won't find hotel recommendations or bus schedules; you will find a brilliant narrative that interweaves immersive food journalism with intimate portraits of the cities and the people who shape Japan's food world. This is not your typical travel guide. Rice, Noodle, Fish is a rare blend of inspiration and information, perfect for the intrepid journeyman and armchair traveler alike. Combining literary storytelling, indispensable insider information, and world-class design and photography, the result is the first-ever guidebook for the new age of culinary tourism.

From actress Sanaa Lathan to Georgia State Supreme Court chief justice Leah Ward Sears, many African-American women attribute much of their success to having a positive father figure In Daughters of Men, author Rachel Vassel has compiled dozens of stunning photographs and compelling personal essays about African-American women and their fathers. Whether it's a father who mentors his daughter's artistic eye by taking her to cultural events or one who unwaveringly supports a risky career move, the fathers in this book each had his own unique and successful style of parenting. The first book to showcase the importance of the black father's impact on the accomplishments of his daughter, Daughters of Men provides an intimate look at black fatherhood and the many ways fathers have a lasting impact on their daughters' lives.

She is an uncompromising apologist for the right and a hater of all things left. Is there anything she won't do or say to further her agendaThe answer is no.Brainless: The Lies and Lunacy of Ann Coulter is an unbridled look at a woman who twists the truth, misleads, plays loose with facts and allusions, and has been accused of plagiarism in hammering home her logic-defying arguments.Brainless illustrates the dangers, ironies, and hypocrisies of the Mistress of Malice. She spews her venom generously across the spectrum. Democrats and Liberals are just the beginning. If you're a woman (you shouldn't vote), gay (you're going to hell), a 9/11 widow (dancing on your murdered husband's grave) or Bill Clinton (slurs and charges too numerous to mention here), you will find yourself the object of her ire.Now it's time to turn the tables and take a good hard look at the High Priestess of Hypocrisy. Journalist Joe Maguire takes apart her arguments, picks apart her agenda, and gives us a look at the psychology and background of the woman who has reduced public political and cultural debate to browbeating and name-calling.Diligently researched (with source notes you can verify!), Maguire separates fact from myth and gives us an unvarnished look at the REAL Ann Coulter.Let's face it. You don't ever want to read a book by Ann Coulter. Read this so you don't have to!

Bubbles from hot stocks in the 1920s to hot stocks in the 1990s are much-lamented features of contemporary economic life. Time and again, American investors, seduced by the lures of quick money, new technologies, and excessive optimism, have shown a tendency to get carried away. Time and again, they have appeared foolish when the bubble burst. The history of finance is filled with tragic tales of shattered dreams, bankruptcies, and bitter recriminations.But what if the I-told-you-so lectures about bubbles tell only half the storyWhat if bubbles accomplish something that can only be seen in retrospectWhat if the frenzy of irrational economic enthusiasm lays the groundwork for sober-minded opportunities, growth, and innovationCould it be that bubbles wind up being a competitive advantage for the bubble-prone U.S. economy?In this entertaining and fast-paced book you'll laugh as much as you cry Daniel Gross convincingly argues that every bubble has a golden lining. From the 19th-century mania for the telegraph to the current craze in alternative energy, from railroads to real estate, Gross takes us on a whirlwind tour of reckless investors and pie-in-the-sky promoters, detailing the mania they created but also the lasting good they left behind. In one of the great ironies of history, Gross shows how the bubbles once generally seen as disastrous have actually helped build the commercial infrastructures that have jump-started American growth. If there is a secret to the perennial resilience and exuberance of the American economy, Gross may just have found it in our peculiar capacity to blow financial bubbles and successfully clean up the mess.

"It's amazing how much my mom did on my behalf. As a seventeen-year-old single mom with relatively little support and all the chips stacked against her, she was able to provide an incredible amount of support for me. Her lessons enriched my spirit, my emotions, and my relationship with God." When Lisa, a seventeen-year-old from Queens, New York, found out she was pregnant, she knew she only had one choice—to keep the child and give him the best life she could. That baby was Terrence Jenkins, better known to the world as Terrence J. From hosting gigs on BET's 106 and Park and E! News to roles in some of Hollywood's biggest movies, Terrence J is living a life he could have only imagined when he was a young boy. But it was the lessons he learned from his mother that helped make him a man—lessons about sacrifice, courage, loyalty, dreams, and perseverance. Through her words and her actions, Lisa showed Terrence the right path. From an early age Terrence's mother pushed him to succeed and led by example. Most important, she put her son first—even if it meant leaving behind the only life she had ever known in New York City in search of a safer environment for her son, having the drive to go back to school to learn a new skill, or having the courage to start her own business and build it from the ground up. Her drive eventually became Terrence's drive. Inspirational, funny, current, and down-to-earth, The Wealth of My Mother's Wisdom offers advice for a new generation. With stories, lessons, and advice from one of the top young names in Hollywood, along with input from some of his famous friends like Kevin Hart, Ludacris, T.I., Trey Songz, and Laz Alonso, Terrence J offers a positive, powerful message: with a strong family bond, the possibilities are endless.

In this inspirational follow-up to the beloved Things I Want My Daughters to Know, lifestyle philosopher Alexandra Stoddard reflects on the lessons she's learned from her daughters and offers further thoughts and words of wisdom garnered from her own life.A mother, a grandmother, and the author of more than twenty-five books on personal fulfillment, Alexandra Stoddard celebrates the wisdom of motherhood and the lessons mothers can learn from their daughters in this warm and deeply moving new book that cuts to the heart of what is important in life.Speaking from her own experience and relying on the many conversations she has had with her contemporaries and their children, Stoddard has created a wonderful gift for every mother, daughter, and mother-to-be to give, receive, and share. Bridging generations, full of timeless insights to help us pursue a life rich with happiness, love, and gratitude, The Shared Wisdom of Mothers and Daughters reminds us of everything that makes life beautiful and profound.

Baseball is the only game where the defense has the ball.So begins an inside look at baseball's most scrutinized group of players relief pitchers and life in the most intriguing bullpen of all, that of the New York Yankees.Second-guessed and overstressed, the manager finds his use of the bullpen the most debated topic after any game, but the reliever is the guy in the spotlight, game on the line, alone on a raised mound of clay.Bestselling sportswriter Charley Rosen takes the reader on the wild journey that is the evolution of relief pitching over the years and examines the eccentric characters who have taken on the pressure of closing out games or not. Bullpen Diaries is full of interviews with key players, coaches, and scouts from around the league; replete with the drama of blown plays and walk-off grand slams; and laced with funny anecdotes about Yankee greats throughout the years.To underscore the drama and difficulty of being a reliever, Rosen uses key games in the 2010 season acknowledged now as the Year of the Pitcher to highlight strategies and mistakes, examine relievers on the rise or on the way out, and analyze the teams and the pitchers the Yanks faced. Bullpen Diaries also takes a look at Yankee strategies for success past, present, and, most important, future. Lastly, Rosen reveals his predictions for 2011 and beyond for baseball's most storied franchise.With insight on current players from around the league and tales of Yankee legends, Stadium history, and the author's Bronx childhood, Bullpen Diaries is a love letter to baseball and a pure joy for all fans of America's favorite pastime.

The critically acclaimed author of Good-bye and Amen, Leeway Cottage, and More Than You Know returns with a sharply perceptive and emotionally resonant novel about all the ways we talk about one another, the sometimes fine line between showing concern and doing damage, and the difficulty of knowing the true obligations of friendshipGossipBeth Gutcheon "Did you know that the origin of the word gossip in English is 'god-sibling'It's the talk between people who are godparents to the same child, people who have a legitimate loving interest in the person they talk about. It's talk that weaves a net of support and connection beneath the people you want to protect."Loviah "Lovie" French owns a small, high-end dress shop on Manhattan's Upper East Side. Renowned for her taste and discretion, Lovie is the one to whom certain women turn when they need "just the thing" for major life events baptisms and balls, weddings and funerals or when they just want to dish in the dressing room. Among the people who depend on Lovie's confidence are her two best friends since boarding school: Dinah Wainwright and Avis Metcalf. Outspoken and brimming with confidence, Dinah made a name for herself as a columnist covering the doings of New York's wealthiest and most fabulous. Shy, proper Avis, in many ways Dinah's opposite, rose to prominence in the art world with her quiet manners, hard work, and precise judgment. Despite the deep affection they both feel for Lovie, they have been more or less allergic to each other since a minor incident decades earlier that has been remembered and resented with what will prove to be unimaginable consequences. These uneasy acquaintances become unwillingly bound to each other when Dinah's favorite son and Avis's only daughter fall in love and marry. On the surface, Nick and Grace are the perfect match a playful, romantic, buoyant, and beautiful pair. But their commitment will be strained by time and change: career setbacks, reckless choices, the birth of a child, jealousies, and rumor. At the center of their orbit is Lovie, who knows everyone's secrets and manages them as wisely as she can. Which is not wisely enough, as things turn out a fact that will have a shattering effect on all their lives.An astute chronicler of everything that makes us human, Beth Gutcheon delivers her most powerful and emotionally devastating novel to date. Gossip is a tale of intimacy and betrayal, trust and fidelity, friendship, competition, and motherhood that explores the myriad ways we use and abuse "information" about others be it true, false, or imagined to sustain, and occasionally destroy, one another.