Autoarea c?r?ii propune o documentat? trecere ?n revist? a celor mai importante teorii ale marketingului politic ?i o descriere aprofundat? a etapelor pe care le presupun conceperea ?i plasarea unui produs din acest domeniu. De asemenea, volumul cuprinde un studiu comparativ al abord?rilor privind marketingul politic ?i o clarificare a sectorului publicistic privind domeniul marketingului politic.

In this book, Dejan Kosutic, author and experienced ISO consultant, is giving away his practical know-how on managing policies, procedures, plans, forms, reports, and other documented information. No matter if you are new or experienced in the field, this book gives you everything you will ever need to learn on how to handle ISO 9001, ISO 14001, ISO 27001, ISO 22301, ISO 20000, ISO 22000, OHSAS 18001, ISO 13485, AS9100, and IATF 16949 documents. Many ISO practitioners are often disappointed with the quantity and complexity of the documentation. You can frequently hear: “We don’t need these documents – we’re doing just fine without them; this would only be overkill.” “This standard is all about documentation – we simply need to fill out all the documents, and we’ll automatically get the certificate.” “We need to write policies and procedures for each and every process, activity, and control in our company – the more documents, the clearer the rules will be, and it will be easier for us to comply.” This book is here to prove these statements wrong. As Kosutic says: “The main point of the implementation of any standard is that the employees perform their activities and processes in a better way, and the documentation is here to help you do that, because otherwise, their processes and activities would become unmanageable.” Managing ISO Documentation: A Plain English Guide is a step-by-step guide that will explain the sequence of writing the documentation and its relationship with the PDCA cycle, how to decide on your documentation strategy, how to decide which policies and procedures to write, and what might be the most crucial part – how to write documentation that will be accepted by your employees. Written in easy-to-understand language, whether you’re an experienced practitioner or new to the field, Managing ISO Documentation: A Plain English Guide is the only book you’ll ever need on the subject.

This book is a great guide for you to get started if you are a fan of getting the latest technologies at your house. The Echo Dot device looks like a dot, and there are a lot of benefits which it can bring to your life. You will see how it changes the lifestyle and help you out with keeping you updated with the external world and fixing your internal matters such as reminding you of important things. Echo Dot speaks to you when you set it up with different features which are present in this awesome device. If you have bought this device, then it is a must have to get this eBook. It will help you step by step to learn about the little device and the various features which are involved in it. You can make use of all the devices and enjoy your life without any worries or stress. If you are someone who does not know about Amazon Echo Dot then you should surely get this eBook because once you go through it, you won’t be able to resist getting the actual device. The more you learn about it, the more you would want to get it because of the ease it gives in your life. Especially if you are someone working and handling the house chores at the same time, then this can be best help for you to get done with the day without any obstacles or forgetting any important event. With this device, you will be remembering your events and won’t miss out of your loved ones.

У чому причина стр?мкого економ?чного злету Китаю? Чому не можна беззастережно дов?ряти думц? нео?нституц?онал?ст?в? Де ?золота середина? в керуванн? економ?кою держави? На ц? та ?нш? питання шука? в?дпов?дь репортер Financial Times Джо Стадвелл. В?н анал?зу? три головн? складники усп?шно? економ?ки: с?льськогосподарську пол?тику, промислове виробництво ? розпод?л ф?нансування. У приц?л? авторсько? уваги Япон?я, П?вденна Корея, Тайвань, ?ндонез?я, Малайз?я, Та?ланд, Ф?л?пп?ни, В’?тнам ? Китай. Анал?зуючи б?знес цих кра?н, автор показу?, що спрацювало в Аз??, а що н?

Б?знес-гуру, ?нвестор Кремн??во? долини, американський п?дпри?мець Бен Горов?ц написав в?дверту книгу про б?знес, не под?бну до сотн? видань штибу ?Як створити власну справу ? досягнути усп?ху?. ??Автор не пропону? готових рецепт?в усп?ху й аргументовано поясню?, чому таких рецепт?в не ?сну?. Горов?ц розпов?да?, що в б?знес?, як ? в житт?, передус?м потр?бно розмежовувати сво? сприйняття ? факти, особисте та профес?йне, ? тод? нав?ть р?шення зв?льнити кращого товариша н? для кого не стане катастрофою. Нав?ть якщо п?д вашим кер?вництвом працю? найталановит?ший прац?вник, який здобув визнання у профес?йних колах, саме ви вир?шу?те, чи потр?бен його нестерпний характер ? великий талант ваш?й компан??.??Увесь св?й досв?д керування людьми, боротьбу з ?хн?ми ?нтригами, пошуки найкращих фах?вц?в Бен Горов?ц пода? як ?нструкц?ю до д??, зрозум?лу кожному. Б?знес-д?йсн?сть — нещадна, наче життя у гетто, про яке сп?вають часто цитован? автором репери. А ваш? шанси виграти дор?внюють шансам програти. Тому ця книга не для тих, хто шука? легких в?дпов?дей, а для тих, хто зна?: запитань завжди б?льше, н?ж в?дпов?дей, а перемагають у б?знес? т?льки найв?дважн?ш?.??

Victor Niederhoffer ve Laurel Kenner'in Pratik Spekülasyon (Practical Speculation) adl? kitab?nda, bal??a ??kma zaman? konusunda ?aka ile kar???k baz? ger?ek?i de?erlendirmeler yap?lm??. Bunlar, yorumlar?mla a?a??da: a) Bal?klar?n yemlenmesi s?ras?nda mutlaka g?lde olun. ?rne?in, para arz? bir nedenle art?yorsa, bundan do?rudan etkilenecek hisse senedi gibi enstrümanlara yat?r?m yap?n. Yabanc?lar girmeye ba?lam??larsa, siz de borsada al?m yapmaya ba?lay?n. b) G?lde gere?inden fazla bal?k?? varsa, siz bal??a ??kmay?n. Bu, kalabal?k bir bi?imde sizin b?lgenizdeki bal?klar? da ürkütecektir. Herkes ayn? hisse senedine veya yat?r?m alan?na yat?r?m yapmaya ba?lam??sa o yat?r?mda iyi k?r kalmam?? demektir. c) Ava iyi haz?rlan?n. Kullanaca??n?z malzemeler iyi haz?rlanm?? ve yeterli olsun. Bal?k tutma i?i, biraz da sab?r i?idir. Bazen k?r, zaman i?inde elde edilir. Ne zaman, hangi enstrümana ve nas?l yat?r?m yapaca??n?z? ?nceden haz?rlay?n. Hislerinize kulak verin. d) Sessiz olun. Gürültü, bal?klar? ka??r?r. Fikirlerinizi ve piyasada mevcut f?rsat olas?l??? konusundaki bilginizi, ba?kalar?yla payla?may?n. e) Bal?k olmad??? bilinen b?lgede avlanmaya kalkmay?n. G?lün altyap?s?n? ve avlayaca??n?z bal???n davran?? bi?imlerini iyi ??renin. Elektronik olarak bal?klar?n yerini g?steren aletler iyidir, ama onlar?n oltalar? yoktur. Hi? kimsenin al?m yapmad??? yerde, sizin al?ma ba?laman?z zamans?z olabilir. ?te yandan, hisselerin veya di?er yat?r?m ara?lar?n?n yükselece?i veya dü?ece?i y?nünde yap?lan matematiksel tahminler, birer bilgidir, ama bal?k yakalama, bilginin, ?ans?n ve hissetmenin bir kar???m?d?r. f) Bütün haz?rl?klar?n?z tamam olsa bile bazen bal?k, zokay? yutmaz. Cesaretinizi k?rmay?n. ?yi zaman ge?irdi?inizi dü?ünün. Bu i?i en iyi bilenlerin bile, istatistiksel olarak sadece % 60 ba?ar?l? olduklar? ger?e?ini unutmay?n. g) Bazen, bal?k tutmak de?il, bal?klar? beslemek zorunda kalabilirsiniz. G?lün avlanmaya haz?r olmas? i?in bu gerekli olabilir. Fiyatlar yükselmeye ba?lay?nca siz de trende uyun. Yükselme trendine giren piyasa, iyi al?m zaman? demektir. h) Bazen büyük bal?klar, oltan?zdaki yemi ?alarlar. Bu durumda oltan?za yeni yem tak?p bal?k vurmas?n? ?ok dikkatle takip edin. Büyük oyunculara ?abuk teslim olmay?n. Büyükler, piyasaya bir ara hakim olsalar da piyasadan ?ekilecekleri bir zaman vard?r. O zaman? kollay?n. i) Karaya ne zaman d?nece?inizi iyi hesaplay?n. G?lde f?rt?naya yakalanmay?n. Piyasan?n dü?me sinyallerini iyi g?rün. Zaman?nda elinizdekileri sat?p nakde d?nün. [Tarkan ?zhan, 1969-] ??REN?M DURUMU: Trakya üniversitesi B?lüm: Fen Fakultesi Kimyager MESLE??: Borsac?, Trader, Portfoy Y?netimi Aktif ?al??ma süresi; 25 y?l

Prima carte din Rom?nia despre p?strarea clien?ilor Aceasta nu este o biblie ?n domeniu, dar este un must read pentru oricine vrea s? p?streze un client. ?Cred ?n Customer Retention. Cred ?n Lovemarks. Cred ?n Customer Experience ca form? evoluat? a loialit??ii. Cred ?n cei mai buni. Cred ?n exper?i, ?n cei care nu se vor mul?umi cu a fi exper?i din titulatur?, ci din convingeri ?i idei proprii.” Acesta este manifestul cu care ??i ?ncepe Mihai Dragnea pledoaria pentru autenticitate, responsabilitate ?i creativitate ?n rela?ia cu clien?ii. ?n goana dup? market share ?i profit se investesc foarte multe resurse ?n atragerea clien?ilor noi, iar rela?ia cu clien?ii existen?i este adeseori neglijat?. Foarte important: Customer Retention nu se refer? la loializarea clien?ilor, ci la p?strarea celor care inten?ioneaz? s? renun?e. Customer Loyalty este pentru cei pe care vrei s? ?i r?spl?te?ti c? ??i sunt clien?i. Este vorba despre dou? segmente diferite c?rora trebuie s? le corespund? abord?ri de business distincte. Clien?ii ??i exprim? opiniile oriunde, online mai ales, ?i au o mare putere de decizie, inclusiv pe aceea de a schimba valorile ?i credin?ele unei companii. A-i trata nediferen?iat pe cei care vor s? renun?e la produsele ?i serviciile tale ?i pe cei care ??i sunt fideli este ca ?i cum ai trage cu tunul la un concurs de tir cu arcul. ?A? recomanda aceast? carte ca lectur? obligatorie pentru toate persoanele dintr-o companie, de la front office p?n? la management. ?n orice moment ?i la orice palier ierarhic, pot fi luate decizii care s? ajute compania s? ??i p?streze clien?ii mul?umi?i ?i aceast? mul?umire s? fie tradus? ?n fidelitate. Mihai ne arat? exact cum trebuie tratat? problema reten?iei ?i reu?e?te s? explice importan?a unor decizii potrivite luate ?n deplin? cuno?tin?? de cauz?, at?t business, c?t ?i customer oriented.” - Andrei Cismaru, Social Media Manager at Bitdefender ?Mihai este un artist des?v?r?it. Iar arta sa st? ?n m?iestria cu care reu?e?te s? pun? ?n practic? una dintre cele mai frumoase discipline de business, rela?ia cu clien?ii.” - M?d?lina Vil?u, Managing Director, Marketing Insiders Group ?This is retention vine cu informa?ii foarte bine documentate despre loializare ?i reten?ie, dou? instrumente de marketing despre care nu mul?i ?tiu c? sunt diferite. Cu un stil diplomatic ?i pe alocuri umoristic, Mihai ne vorbe?te despre provenien?a acestor instrumente ?i ne ajut? s? le diferen?iem prin simpla aprofundare a istoriei lor. Speciali?tii ?n marketing vor ?n?elege, dup? citirea acestei c?r?i, c? uneori ?i-au targetat gre?it clien?ii, dar vor ?ti ce ?i cum s? ?mbun?t??easc? pe viitor.”- Gabriela Udeanu, Founder, Buzzle.ro

Criza economic? a ultimilor ani ne-a f?cut mult mai precau?i c?nd vine vorba de bani. ?ns? ce te faci c?nd partenerul de via?? este ?m?n?-spart?“ sau vrea ?n continuare s? plece ?n vacan?e scumpe, cu pre?ul sacrific?rii pensiei private?Scris? de o echip? de economi?ti ?i psihologi cu experien?? ?n consilierea financiar? ?i de cuplu, cartea de fa?? v? ajut? s? ?n?elege?i ?n ce fel buna chivernisire a banilor familiei spore?te iubirea ?i ?ncrederea ?n cuplu. Autorii americani discut? aspectele psihologice ale negocierii ?i implic?rii afective ?n via?a de cuplu, corel?ndu-le cu ponturi financiare pentru controlul atent al cheltuielilor, pentru stabilirea unui buget realist ?i a unor rela?ii echitabile cu banca ?i, mai presus de toate, pentru o investi?ie de?teapt? ?n viitorul rela?iei ?i copiilor.

Strategii verificate pentru succes profesional Dac? ne na?tem to?i cu un creier ?n esen?? asem?n?tor, atunci cum se face c?, ?n istorie, doar pu?ini oameni par s? exceleze cu adev?rat ?i s? ?i ?mplineasc? aceast? putere care exist? latent? ?n to?i? Robert Greene analizeaz? vie?ile mae?trilor pentru a spulbera miturile privind geniul ?i a demonstra c? s?rguin?a, r?bdarea, perseveren?a ?i ?ncrederea joac? un rol mult mai mare ?n ob?inerea succesului dec?t simplele capacit??i intelectuale. Cu ajutorul strategiilor de urmat pentru ?mplinirea poten?ialului ?i respect?nd pa?ii descri?i ?n carte, pa?i pe care i-au urmat, ?n evolu?ia lor profesional?, personalit??i ca Goethe, Einstein, Darwin sau Mozart, ne arat? autorul, ne putem dezvolta talentele cu care am fost ?nzestra?i la na?tere, astfel ?nc?t s? ne g?sim propria chemare ?i s? devenim lideri ?n orice domeniu de activitate.

Mi leszek, ha nagy vagyok?Németh Márton ezt a kérdést tette fel magának huszonhét évesen, amikor már b?ven túl volt a pályakezdésen, elindult a karriere, és minden úgy alakult, ahogy a nagy k?nyvben meg van írva. Mégsem volt elégedett, valami hiányzott. Egyik napról a másikra d?bbent rá, hogy mennyire nem azon az úton halad, amin szeretne: olyan alkalmazott, aki kevésért dolgozik sokat, mások jólétét gyarapítja, nem a saját érdekeit tartja szem el?tt.Vajon egyedül ? a felel?s azért, hogy így alakult? Feln?tt egyáltalán? Tud még változtatni? Az ?szinte válaszokért – még ha fájnak is – lelke legmélyére kellett leásnia, hogy megtalálja igazi ?nmagát.A szerz? a saját életén keresztül mutatja be a mai magyar pályakezdés nehézségeit, buktatóit, valamint az alkalmazotti státuszból, a karrierlétra aljáról való felt?rést. A fiatalok sok információt hallhatnak arról, hogyan kéne egyr?l a kett?re jutni, azonban azt senki nem mondta el nekik, hogyan is lépjenek nulláról az egyre. Eddig.

“Before you decide if your company should go for the certification, you have to ask yourself one important question: Do you really need it?” This book is a complete guide that will not only help you decide on this crucial concern, but also lead you from the beginning of the certification project to the end. This book is not focused solely on one ISO standard – the certification process is the same for any standard, so the book is adapted in such a way that it is perfectly acceptable for ISO 9001, ISO 14001, ISO 27001, ISO 20000, ISO 22000, OHSAS 18001, ISO 13485, and IATF 16949. Kosutic wrote Preparing for ISO Certification Audit: A Plain English Guide primarily for beginners in this field, and for people with moderate knowledge about ISO certification. The book is structured in such a way that someone with no prior experience or knowledge about ISO standards can quickly understand how the whole certification process works, and what steps to take for its successful completion. This book is a straightforward guide for ensuring your company passes the certification audit, leading you through the following steps: The final check before going for the certification – this part of the book explains in detail all the necessary steps that need to be done before going for the certification. How to choose a certification body – here you will learn about the most important criteria for choosing the certification body. Among others, you should consider the reputation, specialization, and experience of a certification body. Steps in the company certification and how to prepare – in this part of the book you will learn more about the Stage 1 audit, Stage 2 audit, and surveillance visits – the three main steps in the certification process. Which questions the certification auditor may ask – this section of the book will give you insight into how the certification auditors usually perform the certification audit, explaining what documentation you should prepare, what evidence the auditor will try to find, and what kind of questions you can expect during the certification interview. How to talk to the auditors to benefit from the audit – “Don't forget that auditors are only people, and no matter how professional they are, they will always be glad if you treat them fairly, and will be negative if you treat them badly.” What the auditor can and cannot do – this section is also very important in order to prepare your company for the certification audit. You have to be aware that there are borders that a certification auditor shouldn’t cross. Written in plain English with easy-to-understand language, this is the only book you will ever need on the subject.?

Yes - There Is Work-Life Balance! … but it’s probably not what you think. Too many academics and HR departments have defined work-life balance in superficial ways that make it unattainable, undesirable, or both. Common sense dictates that if something you desire is ill-defined or “impossible,” your outcomes will be disappointing and potentially even harmful. ?But sadly, common sense hasn’t been common practice. Redefining Work-Life Balance?is about creating life-altering, positive results. These pages convey a way to deliver powerful results using simple, one-minute tools proven to enhance life balance and enjoyment. The outcome is reduced stress, increased achievement, and more joy every day – for the rest of your life! Discover and enjoy easy-to-learn concepts with practical applications to: Understand what work-life balance really means Avoid the “As soon as…” trap Establish a ‘Way of Living’ Goal - ?A powerful tool for crafting how you live every day Accomplish your work-life priorities faster… and with less stress Find a more rewarding and happier balance in all your relationships ? Master the emotion-decision link with your personal emotional management tool The tools and tactics in Redefining Work-Life Balance were refined while building a light manufacturing business from a small startup to generating over $100,000,000 in sales with a great team of 250+! That success and the success of thousands of clients is made possible by adapting and applying these tools, and respecting that in addition to having a job, each one of us has a life. Create more achievement at work and more enjoyment in life with Redefining Work-Life Balance! Part One of this book begins by dispelling the myth that there is no such thing as work-life balance. Instead, it delivers a proven re-definition that is clear, fulfilling, and attainable, along with a tool set that will enhance the value and positive balance you get from life – today and every day. Part Two is about people and relationships. You will learn two powerful one-minute tools that can be applied to your life immediately. The outcome is having a more rewarding, less stressed, and happier balance with the important individuals in your personal and work life. In each chapter, you will also see examples from people who have generously shared their personal stories and experiences in implementing these tools. Part Three is about achieving the things you want in life. It delivers two tools that supercharge your thinking. You will get more good thinking done with each of these tools in minutes than most people get done in days, weeks, or even a lifetime of typical pondering. You will also discover two balance measurement tools: one gauges your emotional status and reactions, the other illuminates your current emphasis in life and enables you to adjust it easily if it is not where you want it to be. Part Four concludes these pages using your definition of a good work-life balance to clarify your Way of Life goals. These goals are not specific markers to surpass or milestones to accomplish, they are instead way of living goals. What are the most meaningful and important outcomes you want from your life every day? You will be surprised how quickly these meaningful and often life-changing goals become clear with this final tool in the book. My promise to you is that by applying these proven tools, you will create immediate positive outcomes, personally and professionally. More importantly, based on the feedback I have received across demographics, countries, and cultures, I expect that you too will retain and use your favorite tools along with your re-definition of work-life balance to be happier, less stressed, and more fulfilled over your lifetime. Let’s turn the page and redefine work-life balance in a way that works for you!

How often do you have your neighbors over for dinner? How do you define your community? Where do you feel the most connected in your life? In a world increasingly isolated and separate, community is still readily available—we just have to look around and make the effort. In Creating Community Wherever You Are, Deanna Jaya Nakosteen opens our eyes to what’s possible. When we create community, we create relationships and meaningful connections. When we live our lives with connection and meaning, we broaden our capacity for love. Written with warmth and wisdom from 30-plus years of living in an intentional community, Creating Community Wherever You Are issues an invitation to all of us, no matter where we live, to deepen our connections to one another, the world, and ourselves. ??

The secrets to success in business aren't secrets at all. They are simple and obvious, but we overlook them. This life-changing book offers the short-cut road to success – in business and beyond giving digestible and effective advice that actually works, served up with inspirational anecdotes in a humorous style. 'The Obvious' is a refreshingly simple and original business book. Business guru James Dale shows how the principles, values, and strategies that make businesses successful are those simple ideas that apply to life. Listening opens up worlds to you, paying attention puts you at an advantage over people who don't even show up, and telling the truth beats lying ten times out of ten. Try the simple – it's almost always more effective than the complicated. You'll find this book not only a sharp, cut-to-the-chase career book, but also an handbook of engaging wisdom that will bring you fast solutions to problems in any area of your life. 'The Obvious' reveals the eight core lessons you need to remember – each full of humour and fascinating anecdotes about the world's most successful movers and shakers. You'll find compelling real-life examples of the 'simple=success' formula from companies such as Apple and IBM, Ikea and Starbucks, as well as innovative people from Thomas Edison and Bill Gates, to Woody Allen and Steven Spielberg. Some ‘Obvious’ life-lessons that work: ? Simple is Better Than Complicated – ask if you don't know; shut up and listen; be nice – it gets results. ? Be Honest – the truth is powerful; apologies work; an excuse is not a reason; take responsibility – 'I will do it' gets you noticed. ? Open Your Mind – failure is a good teacher; bosses are not all idiots – learn from them. ? Energy Gives You the Edge – patience is a virtue; so is impatience; 'Do it today' – the key to effectiveness. Readable, fast-paced and entertaining, 'The Obvious' is for anyone's business bookshelf, from the CEO to the postroom, HR director to the entire sales force – or anyone wanting to be successful in life.

The project management secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Project Management. Includes how to: ? Deliver a successful project from start to finish ? Communicate effectively with people at all levels ? Manage changes and control scope creep ? Identify and deal with risks ? Work with common project management methodologies

The negotiating secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Negotiating. Includes how to: ? Set clear goals and limits ? Understand your potential adversary or partner ? Use and interpret body language ? Deal with difficult people ? Close brilliant deals

The management secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Management. Includes how to: ? Build a goal-oriented team ? Successfully manage individuals, teams and projects ? Set clear goals and give quality feedback ? Get things done on time and on budget ? Deal with difficult situations

Every year, about 25,000 new products are introduced in the United States. Most of these products fail-at considerable expense to the companies that produce them. Such failures are typically thought to result from consumers' resistance to innovation, but marketers have tended to focus instead on consumers who show little resistance, despite these "e;early adopters"e; comprising only 20 percent of the consumer population.Shaul Oreg and Jacob Goldenberg bring the insights of marketing and organizational behavior to bear on the attitudes and behaviors of the remaining 80 percent who resist innovation. The authors identify two competing definitions of resistance: In marketing, resistance denotes a reluctance to adopt a worthy new product, or one that offers a clear benefit and carries little or no risk. In the field of organizational behavior, employees are defined as resistant if they are unwilling to implement changes regardless of the reasons behind their reluctance. Seeking to clarify the act of rejecting a new product from the reasons-rational or not-consumers may have for doing so, Oreg and Goldenberg propose a more coherent definition of resistance less encumbered by subjective, context-specific factors and personality traits. The application of this tighter definition makes it possible to disentangle resistance from its sources and ultimately offers a richer understanding of consumers' underlying motivations. This important research is made clear through the use of many real-life examples.

In The Power of Business en Espaol, Cancela, one of the most well-respected business experts in the Spanish-speaking world, provides readers with a guide to the exciting yet often confusing Spanish-language market. From how to deal with the many Spanish accents and colloquialisms to learning where the Spanish-dominant consumer really lives and spends money, The Power of Business en Espaol is a book that will demystify Spanish-dominant consumers for non-Spanish speakers. Broken down into seven easy chapters that include specific examples of real companies that have been successful (or unsuccessful) in their marketing techniques for this demographic, this handbook gives you the tools to build your business and reach out to this rapidly expanding market. Giving readers simple keys to understanding the people, the culture, and the language that unites this growing segment of the population, The Power of Business en Espaol is a road map for anyone who wants to prepare their business for the language hurdles of the twenty-first century or simply wants to learn more about their new neighbors.

This game-changing book empowers readers to become confident, independent, wise decision-makers— savvy to how our emotions, moods, and habits can trip us up. An investor wonders whether to put his money into the stock market or to keep it in a savings account. A patient is torn between opting for surgery and trying an experimental drug therapy. A college-bound student questions whether to take on debt to attend an Ivy League school or to choose a public institution with low tuition. We face momentous decisions with important consequences throughout our lives. We have never had better access to information and expertise, yet this data deluge has become a double-edged sword. Which sources of information are credibleHow can we separate the signal from the noiseWhose advice can we trustAll of these questions are reasons for us to become empowered decision-makers capable of making high-stakes choices ourselves. Whether you are a politician, a businessperson, a professional, or a parent, now is the time to take a radically different approach. In Eyes Wide Open, the bestselling author and visionary thinker Noreena Hertz shares insights from the latest research along with practical advice, including why looking at information in black and white rather than in color can lead to better decisions why it's smart to be skeptical about experts' pronouncements, and how to identify the best among them why it's crucial to carve out time to think, even in moments of crisis how and why you should regulate your emotional thermostat to make smart decisions why you need to shake up your social network if you don't want only to reinforce what you already know and amplify the beliefs you already have It's time to make decisions with our eyes wide open—for the sake of our health, our wealth, and our future security.

From the author who brought you the massive New York Times bestseller Bringing Down the House, this is the startling rags-to-riches story of an Italian-American kid from the streets of Brooklyn who claws his way into the wild, frenetic world of the oil exchange.After conquering the hallowed halls of Harvard Business School, he enters the testosterone-laced warrens of the Merc Exchange, the asylumlike oil exchange located in lower Manhattan. A place where billions of dollars trade hands every week, the Merc is like a casino on crack, where former garbagemen become millionaires overnight and where fistfights break out on the trading floor.This ordinary kid has traded Brooklyn for the gold-lined hotel palaces of Dubai. He keeps company on the decks of private yachts in Monte Carlo teeming with half-naked girls flown in by Saudi sheiks and makes deals in the dangerous back alleys of Beijing.But the Merc is just a starting place. Taken under the wing of another young gun and partnering with a mysterious young Muslim, the kid embarks on a dangerous adventure to revolutionize the oil trading industry and, along with it, the world.Rigged is the explicit, exclusive, true story behind the headlines that dominate the world stage.