Throughout the 20th century, American corporations were governed by autocratic, almost unaccountable chief executives. Their word was law and the only check on their power was a board of directors composed of their friends and allies.Then, in a stunning reversal, a momentous series of firings deposed the heads of some of the world's best-known companies: AIG, Morgan Stanley, Boeing, Hewlett-Packard and Pfizer, just to name a few. Formerly unchallenged CEOs found themselves under fire, often from their own handpicked boards. The number of deposed executives is astonishing. In 2004, the leaders of 600 companies were asked to leave. That number more than doubled in 2005 and reached 1,400 companies in 2006.Flexing new muscles, directors are assuming new and unfamiliar responsibilities. In Revolt in the Boardroom, Alan Murray reveals the inner workings of the new seat of power. Using the access afforded to him by his influential Wall Street Journal column, Murray tells the story of three seminal board revolts the now-famous Hewlett-Packard drama, the ousting of Boeing's Harry Stonecipher and the end of the reign one of the world's most autocratic executives, Hank Greenberg at AIG.Murray goes further to chart the history of the corporation, the rise of governance and the effects of the new power gained by outside institutions like hedge funds and interest groups. Through it all, Murray shows how the job of chief executive has rapidly and permanently changed. Leaders like A. G. Lafley and Jeff Immelt govern instead of rule, build alliances and support instead of dictating direction and pay careful attention to a broader range of stakeholders than ever before.Revolt in the Boardroom is the first look at the new world of corporate power and the last word on the transformational events of the last two years.

Why is the night sky darkHow do dolphins sleep without drowningWhy do hangovers occurWill time travel ever be a realityWhat makes a knuckleball appear to flutterWhy are craters always round?There's only one source to turn to for the answers to the most puzzling and thought-provoking questions about the world of science: Scientific American. Writing in a fun and accessible style, an esteemed team of scientists and educators will lead you on a wild ride from the far reaches of the universe to the natural world right in your own backyard. Along the way, you'll discover solutions to some of life's quirkiest conundrums, such as why cats purr, how frogs survive winter without freezing, why snowflakes are symmetrical, and much more. Even if you haven't picked up a science book since your school days, these tantalizing Q & A's will shed new light on the world around you, inside you, below you, above you, and beyond!

In this follow-up to You Can't Win a Fight with Your Boss, Tom Markert returns to provide clever, timeless advice on how to offer exceptional service. The most important ruleYou can't win a fight with your client! As American companies large and small have shifted their focus from manufacturing to providing services, keeping clients satisfied has become critical to the survival of every business. Yet, very few people have mastered the art of managing clients successfully. In You Can't Win a Fight with Your Client, Tom Markert argues that the secret to great service lies in understanding and applying a few fundamentals. In fifty small doses, he provides practical advice on how to manage your relationships with your clients and ensure they receive the kind of service that will keep them coming back for more.A perfect resource for anyone working with clients at any level, You Can't Win a Fight with Your Client is the no-nonsense, straightforward guide to keeping clients happy in today's hypercompetitive and demanding business environment.

A sterling collection of the year's most shocking, compelling, and gripping writing about real-life crime, the 2006 edition of The Best American Crime Writing offers fascinating vicarious journeys into a world of felons and their felonious acts. This thrilling compendium includes: Jeffrey Toobin's eye-opening exposé in The New Yorker about a famous prosecutor who may have put the wrong man on death row Skip Hollandsworth's amazing but true tale of an old cowboy bank robber who turned out to be a "classic good-hearted Texas woman" Jimmy Breslin's stellar piece about the end of the Mob as we know it

For the uninitiated, the quincea era celebrates the passage of a fifteen-year-old girl into adulthood: It's a bit bat mitzvah with a dash of debutante ball, and loaded with the same potential for hilarity and adolescent angst. In this original anthology, fifteen of the brightest and funniest Latino writers, men and women alike, share their own memories of these moving and often absurd extravaganzas tales of that unique form of familial humiliation that is borne of the best intentions, fierce love, and the infectious joy of parents finally allowing their little girl to grow up.

Here is the American adventure. This extraordinary book reveals the intrepid spirit of Americans through-out their history -- from William Bradford's account of the Mayflower landing to the hardship of a pioneer settler, from little-known stories of great figures to harrowing tales from the Wild West, the World Wars, and September 11, 2001. Told with striking eloquence, these are great American stories, tales of daring, adventure, and bravery told by the people who lived them.Drawn from firsthand and historical writings, American Courage gives voice to the pilgrims, founding fathers, revolutionaries, pioneers, '49ers, cowboys, soldiers, pilots, and the many other heroes who have built the nation. Herbert W. Warden III has made the whole of American history fresh and palpably alive, revealing the national character through the growth of precarious "New World" settlements to the formation and defense of the United States of America. Warden has gathered amazing true stories of both everyday Americans and our most beloved national figures, including Ben Franklin and Teddy Roosevelt, in a collection that will astound and inspire generations of readers.In these pages, a Plymouth colonist recounts her abduction by Indians, Ben Franklin recalls his arrival in Philadelphia as a penniless runaway, Daniel Boone explores Kentucky, and George Washington is sent on a perilous winter mission through the wilderness as a twenty-one-year-old soldier. During the Revolutionary period we hear from participants in the Boston Tea Party, about the fates of the signers of the Declaration of Independence, and lesser-known tales of courage from the battlefield. From the War of 1812, a privateer writes of battling the British navy. Davy Crockett reports from inside the Alamo. Andrew Jackson survives a duel to the death. From the Civil War era, a slave mother escapes to the North to be with her children and General James Longstreet gives a harrowing account of Pickett's Charge. Some of the book's most exciting stories come from the western frontier. Here are unbelievable stories of wrestling grizzly bears, Indian warfare, the Pony Express, and gold-rush prospectors. In the twentieth century, Charles Lindbergh recounts his transatlantic flight, soldiers do battle on D-Day and at Okinawa, civil rights pioneers risk their lives, Americans land on the moon, heroes emerge from the tragedy of September 11, 2001.American Courage could not be more timely. Collecting the most daring and exciting reports of American bravery, these are stories of the heart and soul of the country, personal accounts that prove that when the United States is challenged, from the frontier to the Civil War to the space missions to terrorism, individual Americans reveal their true, courageous selves. Highly readable, American Courage is an inspiring chorus of bravery and daring from the men and women whose actions formed a nation.

Since her death at the age of nineteen in 1431, Joan of Arc has maintained a remarkable hold on our collective imagination. She was a teenager of astonishing common sense and a national heroine who led men in to battle as a courageous warrior. Yet she was also abandoned by the king whose coronation she secured, betrayed by her countrymen, and sold to the enemy. In this meticulously researched landmark biography, Donald Spoto captures her astonishing life and the times in which she lived. Neither wife nor nun, queen nor noblewoman, philosopher nor stateswoman, Joan of Arc demonstrates that everyone who follows their heart has the power to change history.

The Liars' Club brought to vivid, indelible life Mary Karr's hardscrabble Texas childhood. Cherry, her account of her adolescence, "continued to set the literary standard for making the personal universal" (Entertainment Weekly). Now Lit follows the self-professed blackbelt sinner's descent into the inferno of alcoholism and madness and to her astonishing resurrection. Karr's longing for a solid family seems secure when her marriage to a handsome, Shakespeare-quoting blueblood poet produces a son they adore. But she can't outrun her apocalyptic past. She drinks herself into the same numbness that nearly devoured her charismatic but troubled mother, reaching the brink of suicide. A hair-raising stint in "The Mental Marriott," with an oddball tribe of gurus and saviors, awakens her to the possibility of joy and leads her to an unlikely faith. Not since Saint Augustine cried, "Give me chastity, Lord but not yet!" has a conversion story rung with such dark hilarity. Lit is about getting drunk and getting sober; becoming a mother by letting go of a mother; learning to write by learning to live. Written with Karr's relentless honesty, unflinching self-scrutiny, and irreverent, lacerating humor, it is a truly electrifying story of how to grow up as only Mary Karr can tell it.

When Duane Elgin's classic bestseller, Voluntary Simplicity, was published in 1981, it transformed the lives of thousands and was hailed as the "bible" of the simplicity movement by the Wall Street Journal. Now, for anyone seeking to navigate today's profoundly changing world, Promise Ahead is the powerful sequel to a road map for securing a promising future.

When Katherine Sharpe arrived at her college health center with an age-old complaint, a bad case of homesickness, she received a thoroughly modern response: a twenty-minute appointment and a pre*ion for Zoloft a drug she would take for the next ten years. This outcome, once unlikely, is now alarmingly common. Twenty-five years after Prozac entered the marketplace, 10 percent of Americans over the age of six use an SSRI antidepressant.In Coming of Age on Zoloft, Sharpe blends deeply personal writing, thoughtful interviews, and historical context to achieve an unprecedented portrait of the antidepressant generation. She explores questions of identity that arise for people who start medication before they have an adult sense of self. She asks why some individuals find a diagnosis of depression reassuring, while others are threatened by it. She presents, in young people's own words, their intimate and complicated relationships with their medication. And she weighs the cultural implications of America's biomedical approach to moods.

An aspiring chef's moving account of finding her way in the kitchen and beyond after a tragic accident destroys her sense of smellAt twenty-two, just out of college, Molly Birnbaum spent her nights reading cookbooks and her days working at a Boston bistro, preparing to start training at the prestigious Culinary Institute of America. She knew exactly where she wanted the life ahead to lead: She wanted to be a chef. But shortly before she was due to matriculate, she was hit by a car while out for a run in Boston. The accident fractured her skull, broke her pelvis, tore her knee to shreds and destroyed her sense of smell. The flesh and bones would heal...but her sense of smell?And not being able to smell meant not being able to cook. She dropped her cooking school plans, quit her restaurant job, and sank into a depression.Season to Taste is the story of what came next: how she picked herself up and set off on a grand, entertaining quest in the hopes of learning to smell again. Writing with the good cheer and great charm of Laurie Colwin or Ruth Reichl, she explores the science of olfaction, pheromones, and Proust's madeleine; she meets leading experts, including the writer Oliver Sacks, scientist Stuart Firestein, and perfumer Christophe Laudamiel; and she visits a pioneering New Jersey flavor lab, eats at Grant Achatz's legendary Chicago restaurant Alinea, and enrolls at a renowned perfume school in the South of France, all in an effort to understand and overcome her condition.A moving personal story packed with surprising facts about our senses, Season to Taste is filled with unforgettable de*ions of the smells Birnbaum rediscovers from cinnamon, cedarwood, and fresh bagels to rosemary chicken, lavender, and apple pie as she falls in love, learns to smell from scratch, and starts, once again, to cook.

When Sophia Al-Maria's mother sends her away from rainy Washington State to stay with her husband's desert-dwelling Bedouin family in Qatar, she intends it to be a sort of teenage cultural boot camp. What her mother doesn't know is that there are some things about growing up that are universal. In Qatar, Sophia is faced with a new world she'd only imagined as a child. She sets out to find her freedom, even in the most unlikely of places. Both family saga and coming-of-age story, The Girl Who Fell to Earth takes readers from the green valleys of the Pacific Northwest to the dunes of the Arabian Gulf and on to the sprawling chaos of Cairo. Struggling to adapt to her nomadic lifestyle, Sophia is haunted by the feeling that she is perpetually in exile: hovering somewhere between two families, two cultures, and two worlds. She must make a place for herself a complex journey that includes finding young love in the Arabian Gulf, rebellion in Cairo, and, finally, self-discovery in the mountains of Sinai. The Girl Who Fell to Earth heralds the arrival of an electric new talent and takes us on the most personal of quests: the voyage home.

For the more than seven million girls from knobby-kneed tykes to high school and college stars who are tearing across the country chasing a soccer ball and dreams of glory, there is one name that eclipses all others, male or female: Mia Hamm. With her cheetahlike acceleration and lightning-bolt shot, Hamm broke nearly every record in her sport, while galvanizing a whole generation of fans and players.Go for the Goal is not only the inspiring story of how a tiny suburban sprite became a global terror with a ball (and the world) at her feet it's also a step-by-step or dribble-by-dribble guide for any kid with the all-American dream of making the team and becoming a champion.Filled with personal anecdotes and fully illustrated with both action and instructional photographs, Go for the Goal shows readers exactly how to master the silky skills and techniques that made Hamm and her teammates the finest women's soccer team in the world.

Equal parts freedom fighter and statesman, Nelson Mandela bestrode the world stage for the past three decades, building a legacy that places him in the pantheon of history's most exemplary leaders.As a foreign correspondent based in South Africa, author John Carlin had unique access to Mandela during the post-apartheid years when Mandela faced his most daunting obstacles and achieved his greatest triumphs. Carlin witnessed history as Mandela was released from prison after twenty-seven years and ultimately ascended to the presidency of his strife-torn country.Drawing on exclusive conversations with Mandela and countless interviews with people who were close to him, Carlin has crafted an account of a man who was neither saint nor superman. Mandela's seismic political victories were won at the cost of much personal unhappiness and disappointment.Knowing Mandela offers an intimate understanding of one of the most towering and remarkable figures of our age.

Everything you ever wanted and needed to know about capitalism . . . but were afraid to ask. What is capitalism, and will it surviveWhat does globalization really mean and how does it affect your bank accountIf capitalism, left unchecked, has caused disasters like the Great Depression and the financial crisis of 2008–09, why has it been the economic system of choice for centuriesTo many people, the complex, jargon-rich world of capitalism can be intimidating, raising more questions than it answers. However, as the excesses and failures of free-market capitalism continue to hold sway over the daily news and our daily lives, understanding our economic system including where it has succeeded and where it has not is more important than ever. Edited by New York Times business journalist Gretchen Morgenson, The Capitalist's Bible is the essential reference on capitalism and how it works from the people who champion it to the mechanisms and institutions that uphold it to the terms and laws that define it. Whether you seek a more well-rounded understanding of the ideology that underwrites America's and, increasingly, the world's economy, or simply wish to be able to speak more knowledgeably on the subject in conversation, this book is an invaluable tool for understanding capitalism.

By the tender of age of five, Bernie Mac had found his calling:making others laugh. Now this amazing comedian delves deep inside to share the poignant story of his childhood and the people who shaped him into the strong, self-reliant man and ruthlessly funny comedian he is today.When Bernie was just sixteen, he lost his mother to cancer.A tough but loving teacher, she showered the unwilling boy with life lessons and "Mac-isms" that would later carry him through many hardships and give him strength during his slow rise to stardom. Maybe You Never Cry Again recounts this ascent in hilarious detail, from eight-year-old Bernie's stand-up comedy performance at a church dinner to open mike nights in Chicago, the jobs he juggled to make ends meet and eventually, his success in entertaining huge audiences on stage, in film, and on television.Maybe You Never Cry Again is a powerful testamentto how a mother's love makes everything possible.

Three young heirs, imprisoned by an unscrupulous uncle, escaped to the sea, to the streets, to faraway battle awaiting the day when they would return to reclaim their birthright. Once upon a time, he was Lord Tristan Easton now he is Crimson Jack, a notorious privateer beholden to none, whose only mistress is the sea. But all that will change when exquisite Lady Anne Hayworth hires his protection on a trip into danger and seduction. . .Desperation brought Anne to the bronzed, blue-eyed buccaneer. But after the Captain demands a kiss as his payment, desire will keep her at his side. She has never known temptation like this but to protect her heart, she knows she must leave him behind. Yet Tristan cannot easily forget the beauty and when they meet again in a London ballroom, he vows he won't lose her a second time, as fiery passion reignited takes them into uncharted waters that could lead the second lost lord home. . .

Between work, play, family, and friends, most of us feel like we're speeding along at 100 miles an hour. Our lives are full, yet we don't feel fulfilled. One solution is to slam on the brakes and adopt a radically simpler lifestyle. But, as psychologist Joe Bailey demonstrates in this essential guide, you don't have to give up everything to slow down your life. In over thirty-five captivating, instructive stories, Bailey shows just how easy it is to transform your way of thinking-and wave good-bye to aggravating bosses, rocky relationships, stress-induced illnesses, and other symptoms of life in the fast lane. You'll discover how to: Enjoy each moment and stop worrying about the past or the future Gain insight by trusting your instincts Increase your productivity and achieve success-without stress Disregard the negative emotions of people around you Attain a deep-rooted sense of fulfillment and inner contentment

On May 14, 2003, a familiar risk-filled journey, taken by hopeful Mexican immigrants attempting to illegally cross into the United States, took a tragic turn. Inside a sweltering truck abandoned in Texas, authorities found at least 74 people packed into a human heap of desperation.After months of investigation, a 25-year-old Honduran-born woman named Karla Chavez was found responsible for leading the human trafficking cell that led to this grisly tragedy in which 19 people died.Through interviews with survivors who had the courage to share their stories and conversations with the victims' families, and in examining the political implications of the incident for both U.S. and Mexican immigration policies, Jorge Ramos tells the story of one of the most heartbreaking episodes of our nation's turbulent history of immigration.

This book is the follow-up to its immediate predecessor, The Quality School. Based on the work of W. Edwards Deming and on Dr. Glasser's own choice theory, it is written for teachers who are trying to abandon the old system of boss-managing, which is effective for less than half of all students. William Glasser, M.D., explains that only through lead-management can teachers create classrooms in which all students not only do competent work but begin to do quality work. These classrooms are the core of a quality school. The book begins by explaining that to persuade students to do quality schoolwork, teachers must first establish warm, totally noncoercive relationships with their students; teach only useful material, which means stressing skills rather than asking students to memorize information; and move from teacher evaluation to student self-evaluation. There are no generalities in this book: It provides the specifics that classroom teachers seek as they begin the move to quality schools.

The explosive bestseller that revolutionized our understanding of the addictive process. With a new introduction addressing the backlash to the co-dependency movement.