The selling secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Selling. Includes how to: ? Pitch your product to meet the needs of your customer ? Use body language to build rapport ? Negotiate and close the deal ? Make your customers keep coming back for more ? Develop new business relationships

The marketing secrets that experts and top professionals use. Get results fast with this quick, easy guide to the fundamentals of Marketing Includes how to: ? Position your product for a target market ? Build a brilliant marketing plan ? Create stunning branded marketing materials ? Use memorable publicity to build market interest ? Take advantage of new technology

Mind Maps at Work takes a fresh and exuberant look at how Mind Maps can keep you one step ahead of your colleagues at work. Full of practical tips, exercises and inspiring casestudies of people from all career backgrounds, it will help you unlock your reservoirs of creativity and find the fulfilment at work you know you deserve.

Strategii verificate pentru succes profesional Dac? ne na?tem to?i cu un creier ?n esen?? asem?n?tor, atunci cum se face c?, ?n istorie, doar pu?ini oameni par s? exceleze cu adev?rat ?i s? ?i ?mplineasc? aceast? putere care exist? latent? ?n to?i? Robert Greene analizeaz? vie?ile mae?trilor pentru a spulbera miturile privind geniul ?i a demonstra c? s?rguin?a, r?bdarea, perseveren?a ?i ?ncrederea joac? un rol mult mai mare ?n ob?inerea succesului dec?t simplele capacit??i intelectuale. Cu ajutorul strategiilor de urmat pentru ?mplinirea poten?ialului ?i respect?nd pa?ii descri?i ?n carte, pa?i pe care i-au urmat, ?n evolu?ia lor profesional?, personalit??i ca Goethe, Einstein, Darwin sau Mozart, ne arat? autorul, ne putem dezvolta talentele cu care am fost ?nzestra?i la na?tere, astfel ?nc?t s? ne g?sim propria chemare ?i s? devenim lideri ?n orice domeniu de activitate.

NSZ / GR Günümüzde yatrm aralarna olan ilgi nemli oranda artmtr. Yatrm dünyas hem ürün hem yatrmc hemde ilem miktar büyüklüklerinde ok nemli artlar kaydetmitir. Klasik yatrm aralarna olan ilgi, balangta riskten korunma amacyla yaplan emtia piyasalarna da yansm ve sradan bir yatrmc portfyünde artk bunlara da yer vermeye balamtr. Yatrm dünyasna olan bu büyük ilgiye ramen hangi araca hangi zamanda ve hangi fiyattan yatrm yaplaca ve bu yatrmn yine ne zaman ve hangi fiyattan elden karlaca yatrmc asndan hala cevaplandrlmas en zor konu olmutur. Dier yandan finans medyas gerek yazl gerek grsel aralarla yaptklar yaynlarla yatrrm aralarna olan ilgiyi daha arttrmtr. Bu yaynlarda verilen haberler, veriler ve bilgiler verili ekilleriyle bazen finansal kaosu ciddi bir biimde arttrarak yatrmcnn deien koullarda ne yapmas gerktii problemini daha kark hale getirmitir. Kurumsal yatrmclar bile, ellerindeki nemli bilgi setlerine ramen yatrm hatalarna yenik düerek iflaslarna neden olmu yatrm yaptklar aralarda ve ülkelerde ciddi krizlere neden olmutur. Yatrm dünyas yatrmcya snrsz frsat salarken ayn oranda kriz ve iflas zemininide hazr tutmutur. 1990’larn bandan beri global anlamda be alt tane nemli lüde ykc kriz ortaya km ve bu krizlerde en büyük servet kayplar, yatrm aralarn portfylerinde bulunduran yatrmclarda grülmütür. lgin olan yan ise bu krizler hep ok ünlü ekonomistlerin veya ekonomik kurulularn veya yorumcularn “artk kriz kmaz” veya “ok iyi yoldasnz” eklindeki grülerinden hemen sonra meydana gelmitir. Bilginin en nemli girdi sayld günümüzde bilgi internet araclyla kolayca ulalabilir hale gelmitir. Buna ramen bir ok yatrmc bilgiye sahip olsa bile isel ve dsal etkilerden dolay bu bilgiyi doru yatrm kararna hala dnütürmemektedir. Kurumlar gemite olmad kadar ekonomist, analist ve yatrm uzman altrmasna ramen hala “ngrülmedik biimde fiyat artlar ve azallar” devam etmektedir. 2000 yl krizi srasnda ve sonrasnda bir ok yabanc kurum dahi Türkiye veya dier gelimekte olan ülkelere ait yatrm masalarn kapam ve bu ülkeleri yatrm yaplabilen ülkeler listesinin dna karmtr. Bu olaydan bir iki yl sonra gelimekte olan ülkelerin endekslerin deerleri 4-5 kat artmtr. Bu fiyat artlar ilgin bir ekilde yine yabanc yatrmclar tarafndan salanmtr. Yine ülkemizde 2000 yl srasnda denenen 20000 endeks srasnda yatrmclar hisse senetlerine akn ederken, aldklar bu hisseler ile büyük düüe yakalanm ve baz yatrmclar bu hisseleri 7000-10000 endeks aras satmak zorunda kalmtr. Yazar Hakknda [Tarkan zhan, 1969-] RENM DURUMU: Trakya üniversitesi Blüm: Fen Fakultesi Kimyager MESLE: Borsac, Trader, Portfoy Ynetimi Aktif alma süresi; 25 yl

Criza economic? a ultimilor ani ne-a f?cut mult mai precau?i c?nd vine vorba de bani. ?ns? ce te faci c?nd partenerul de via?? este ?m?n?-spart?“ sau vrea ?n continuare s? plece ?n vacan?e scumpe, cu pre?ul sacrific?rii pensiei private?Scris? de o echip? de economi?ti ?i psihologi cu experien?? ?n consilierea financiar? ?i de cuplu, cartea de fa?? v? ajut? s? ?n?elege?i ?n ce fel buna chivernisire a banilor familiei spore?te iubirea ?i ?ncrederea ?n cuplu. Autorii americani discut? aspectele psihologice ale negocierii ?i implic?rii afective ?n via?a de cuplu, corel?ndu-le cu ponturi financiare pentru controlul atent al cheltuielilor, pentru stabilirea unui buget realist ?i a unor rela?ii echitabile cu banca ?i, mai presus de toate, pentru o investi?ie de?teapt? ?n viitorul rela?iei ?i copiilor.

Prima carte din Rom?nia despre p?strarea clien?ilor Aceasta nu este o biblie ?n domeniu, dar este un must read pentru oricine vrea s? p?streze un client. ?Cred ?n Customer Retention. Cred ?n Lovemarks. Cred ?n Customer Experience ca form? evoluat? a loialit??ii. Cred ?n cei mai buni. Cred ?n exper?i, ?n cei care nu se vor mul?umi cu a fi exper?i din titulatur?, ci din convingeri ?i idei proprii.” Acesta este manifestul cu care ??i ?ncepe Mihai Dragnea pledoaria pentru autenticitate, responsabilitate ?i creativitate ?n rela?ia cu clien?ii. ?n goana dup? market share ?i profit se investesc foarte multe resurse ?n atragerea clien?ilor noi, iar rela?ia cu clien?ii existen?i este adeseori neglijat?. Foarte important: Customer Retention nu se refer? la loializarea clien?ilor, ci la p?strarea celor care inten?ioneaz? s? renun?e. Customer Loyalty este pentru cei pe care vrei s? ?i r?spl?te?ti c? ??i sunt clien?i. Este vorba despre dou? segmente diferite c?rora trebuie s? le corespund? abord?ri de business distincte. Clien?ii ??i exprim? opiniile oriunde, online mai ales, ?i au o mare putere de decizie, inclusiv pe aceea de a schimba valorile ?i credin?ele unei companii. A-i trata nediferen?iat pe cei care vor s? renun?e la produsele ?i serviciile tale ?i pe cei care ??i sunt fideli este ca ?i cum ai trage cu tunul la un concurs de tir cu arcul. ?A? recomanda aceast? carte ca lectur? obligatorie pentru toate persoanele dintr-o companie, de la front office p?n? la management. ?n orice moment ?i la orice palier ierarhic, pot fi luate decizii care s? ajute compania s? ??i p?streze clien?ii mul?umi?i ?i aceast? mul?umire s? fie tradus? ?n fidelitate. Mihai ne arat? exact cum trebuie tratat? problema reten?iei ?i reu?e?te s? explice importan?a unor decizii potrivite luate ?n deplin? cuno?tin?? de cauz?, at?t business, c?t ?i customer oriented.” - Andrei Cismaru, Social Media Manager at Bitdefender ?Mihai este un artist des?v?r?it. Iar arta sa st? ?n m?iestria cu care reu?e?te s? pun? ?n practic? una dintre cele mai frumoase discipline de business, rela?ia cu clien?ii.” - M?d?lina Vil?u, Managing Director, Marketing Insiders Group ?This is retention vine cu informa?ii foarte bine documentate despre loializare ?i reten?ie, dou? instrumente de marketing despre care nu mul?i ?tiu c? sunt diferite. Cu un stil diplomatic ?i pe alocuri umoristic, Mihai ne vorbe?te despre provenien?a acestor instrumente ?i ne ajut? s? le diferen?iem prin simpla aprofundare a istoriei lor. Speciali?tii ?n marketing vor ?n?elege, dup? citirea acestei c?r?i, c? uneori ?i-au targetat gre?it clien?ii, dar vor ?ti ce ?i cum s? ?mbun?t??easc? pe viitor.”- Gabriela Udeanu, Founder, Buzzle.ro

"Chase Andrews proporciona la hoja de ruta exacta que puede seguir para obtener $100,000 por a?o en ingresos pasivos." ?Muy valioso y altamente recomendado para aquellos que quieren comenzar a ganar dinero mientras duermen!"“Mark Anastasi, autor del best-seller del New York Times "The Laptop Millionaire”Si su objetivo es una isla remota o simplemente pasa más tiempo con su familia, este libro puede llevarlo allí. Descubra las 14 estrategias de ingresos pasivos que utilizan las personas comunes para recuperar el control de su tiempo y aprovechar al máximo sus vidas. Sí, ahora puede vivir el estilo de vida que siempre ha so?ado y disfrutar de múltiples flujos de ingresos.?Si está cansado de hacer a su jefe rico de trabajar de cheque a cheque, o simplemente quiere mejorar drásticamente su estilo de vida actual, este es el libro que puede cambiar todo.Siga los pasos que se detallan en este libro y tendrá todo esto más pronto de lo que creyó posible.?Millones de personas viven bajo sus propios términos, haciendo lo que aman, trabajando cuando eligen hacerlo, ganando el doble, el triple o más de lo que hicieron en sus trabajos "normales".??Está listo para unirse al movimiento? **Aquí hay una vista previa de lo que aprenderá**?Qué es el ingreso pasivo y por qué lo necesita más de lo que cree?Cómo hacer una fortuna vendiendo eBooks en Amazon Kindle?Cómo encontrar, analizar y vender productos físicos a través del programa FBA de Amazon?Cómo generar seis cifras por a?o en Bienes Raíces comprando solo dos propiedades por a?o?Cómo analizar el mercado de valores y hacer una matanza de opciones de compra y venta?Cómo hacer $ 100,000 por a?o gracias a eBooks?Cómo crear un sitio y monetizar con una guía paso a paso?Cómo crear un blog con una guía paso a paso?Cómo hacer dinero de los sitios de autoridad?Cómo encontrar y vender bienes raíces digitales (sitios web) para obtener enormes ganancias?Cómo convertir su oro y plata en activos que generan ingresos?Cómo crear una cartera de dividendos de seis cifras por a?o??Y mucho más!Obtenga su copia hoy y dé un paso más hacia la libertad financiera

Well, what do you know of business laws and rules, outside your present circle of routine work? Now, this handy little volume is a condensation of the rules and the laws which every man, from the day laborer to the banker, should be familiar with. We have not put in everything about business, for that would require a library, instead of a book that can be read in a short day, and be consulted for its special information at any time.

Are you a genius or a genius maker We've all had experience with two dramatically different types of leaders. The first type drain intelligence, energy, and capability from the ones around them and always need to be the smartest ones in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, lightbulbs go off over people's heads, ideas flow, and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now, when leaders are expected to do more with less. In this engaging and highly practical book, leadership expert Liz Wiseman and management consultant Greg McKeown explore these two leadership styles, persuasively showing how Multipliers can have a resoundingly positive and profitable effect on organizations getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation. In analyzing data from more than 150 leaders, Wiseman and McKeown have identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use even lifelong and recalcitrant Diminishers. Lively, real-world case studies and practical tips and techniques bring to life each of these principles, showing you how to become a Multiplier too, whether you are a new or an experienced manager. Just imagine what you could accomplish if you could harness all the energy and intelligence around you. Multipliers will show you how.

A bold and vital book that asks and answers the most urgent question of today: What Would Google DoIn a book that's one part prophecy, one part thought experiment, one part manifesto, and one part survival manual, internet impresario and blogging pioneer Jeff Jarvis reverse-engineers Google the fastest-growing company in history to discover forty clear and straightforward rules to manage and live by. At the same time, he illuminates the new worldview of the internet generation: how it challenges and destroys, but also opens up vast new opportunities. His findings are counterintuitive, imaginative, practical, and above all visionary, giving readers a glimpse of how everyone and everything from corporations to governments, nations to individuals must evolve in the Google era. Along the way, he looks under the hood of a car designed by its drivers, ponders a worldwide university where the students design their curriculum, envisions an airline fueled by a social network, imagines the open-source restaurant, and examines a series of industries and institutions that will soon benefit from this book's central question. The result is an astonishing, mind-opening book that, in the end, is not about Google. It's about you.

Meet Emily and Paul, the parents of two young children. Emily is a newly promoted executive in a large corporation, while Paul has his own business as a consultant. Their lives, like all of ours, are filled with a bewildering blizzard of emails, phone calls, yet more emails, meetings, projects, proposals, and plans. For them, just staying ahead of the storm has become a seemingly insurmountable task. In this book, we travel inside the brains of Emily and Paul as they attempt to sort the vast quantities of information they're presented with and figure out how to prioritize, organize, and act on it. Fortunately for Emily and Paul and for readers of Your Brain at Work they're in good hands: David Rock knows how the brain works and more specifically, how it works in a work setting. Your Brain at Work explores: Why your brains feels so taxed, and how to take full advantage of your mental resources Why it's so hard to focus, and how to better manage distractions How to maximize your chance of finding insights that can solve seemingly insurmountable problems How to keep your cool in any situation, so that you can make the best decisions possible How to collaborate with others more effectively Why providing feedback is so difficult, and how to make it easier How to effectively change other people's behavior Rock shows how it's possible not only to survive in today's overwhelming work environment but to succeed in it and still feel energized at the end of the day, with a sense of accomplishment.

This book offers the first comprehensive assessment of Tony Blair's premiership and his Third Way project. It reveals the hidden flaw in the market economy which explains why politicians, of all parties, cannot keep their grand promises. Blair promised to reform the Welfare State - the pact between people and their governments to abolish the evils of poverty and ignorance. In fact, however, despite a record three election victories in a row, the gap between rich and poor widened. The reason, the author argues, is the method government relies on to raise taxes. Contrary to intention, the tax burden on low-income earners increased, while property owners have enjoyed record capital gains. The outcome is over ?1trillion indebtedness which renders tens of thousands of families vulnerable to bankruptcy and the loss of their homes in the next recession. Fred Harrison reveals how taxpayers’ money is channelled behind the scenes, through ‘the invisible hand’, from poor to rich people and from poor to rich parts of the country. Public spending, for example on roads, railways, schools and hospitals, makes a major contribution to rising land values. These benefit house and other property owners, rich ones more than poor ones, desirable locations and asset-rich parts of the country more than poor ones, but those who rent their properties do not share in the windfall gains. In fact, they have to pay rising rents. Taking Britain as a case study, Harrison escorts the reader along an old Roman road from south to north to pin-point how poverty is institutionalised in the growing divide between rich and poor. Along the way he illuminates the inner workings of tax policies and property rights that similarly afflict all market economies Tax reform is on the political agenda in the West, but politicians continue to believe their consultants who tell them that 'broad-based' taxes are necessary. Harrison challenger this conventional wisdom and explains that the market economy needs to integrate the prices charged for public services with the prices charged for all other goods and services. This model is based on people, including the rich, paying for, and in proportion to, the benefits they receive, which really would be progressive. This reform has a further benefit. It would enable the European and American economies to face the challenge of the newly emerging economies and remain competitive in the global markets of the 21st century.

In this long-anticipated, groundbreaking guide to building a portfolio, acclaimed stock pickers and Internet pioneers David and Tom Gardner lay bare the simple philosophy that they have used to help millions of grateful individual investors outfox the professionals on Wall Street. The research, the stories, and the results that underpin this book stem from the revolutionary and wildly successful "Motley Fool Million Dollar Portfolio"" a one-of-a-kind Web experiment in which individual investors follow along as Motley Fool co-founder Tom Gardner invests and manages $1 million of The Motley Fool's own money. In page after page of sound, sensible investment advice, readers are offered a rare glimpse into the inner workings of The Motley Fool machine and offered a first-class education in building, growing, and defending an individual portfolio, one investment strategy at a time. From learning to think like an investor to finding a first stock, from dividend investing to blue-chip bargains to small-cap treasures, from international investing to community-based online tools that are revolutionizing stock selection and asset allocation, this book takes the reader through the essential strategies for building any portfolio no matter how small its start or how big its ambitions.

Filled with the kind of contagious energy and upbeat attitude that has made Frank Pacetta one of America's most popular motivational speakers, this unique book is for anyone who wants a difference in the workplace. Whatever the occupation, organization, or industry, here are tried and tested solutions, techniques, rules and tactics that get the job done right. Whether you're a manager fed up with your worker's ho-hum attitude or an individual who can't seem to live up to your potential no matter how hard you try, this book will give you ideas that can put into immediate action -- a no-fail formula for ending the whining and instilling in yourself and your employees a winning spirit.

As the host of Fox News Channel's Your World with Neil Cavuto and Cavuto on Business, Neil Cavuto reports on today's most influential business leaders and newsmakers. His great talent is to get beneath the issues, connecting people to the events that define them and changing the way that Americans think about their money. Ending each show with a provocative, insightful commentary, Cavuto stirs people to see the world in a new light, calling on them to think beyond the stories at hand and challenging people to reevaluate the world that they live in.In Your Money or Your Life, Cavuto compiles the best of these commentaries in one volume, creating a collection that is at once witty, thought-provoking, and inspiring. Covering a variety of topics from remembering life before 9/11, to providing tips for empty nesters Cavuto presents a wry yet evocative look at our world, one that speaks to the heart of the American condition. Spanning one of the most tumultuous decades in memory from the wild and chaotic Clinton years through the sobering challenges of the War on Terror Cavuto's words offer a window into our America at its best and its worst.

Business authors Jack and Suzy Welch return, nearly a decade after publishing their international bestseller, Winning, to tackle the most pressing business challenges in the modern world. From creating winning strategies to leading and managing others The Real Life MBA acts as an essential guide for every person in business today - and tomorrow. You can talk about theories, concepts, and ideologies all you want, but when it gets right down to it, winning in business is all about mastering the gritty, inescapable, make-or-break, real-life dilemmas that define the new economy, the old economy, and everything in between. My boss is unbearable. I’m stuck in career purgatory. My team lacks enthusiasm. Our IT department is incompetent. Our strategy is outdated. We don’t understand our Chinese partners. We’re just not growing. This is the real stuff of work today. In the decade since their international best-seller Winning was published, Jack and Suzy Welch have dug deeper into the world of business than ever before , travelling the world consulting to businesses of every size and in every industry, working closely with entrepreneurs from Mumbai to Silicon Valley, starting their own company, and owning and managing more than 40 companies through private equity. Coupled with Jack’s 20 years of iconic leadership at GE and Suzy’s tenure as editor of the Harvard Business Review, their new database of knowledge infuses the pages of The Real Life MBA with fresh, relevant stories and equally powerful solutions.

In the 20th century humanity consumed products faster than ever, but this way of living is no longer sustainable. This new and important book shows how technological advances are driving forms of ‘collaborative consumption’ which will change forever the ways in which we interact both with businesses and with each other. The average lawn mower is used for four hours a year. The average power drill is used for only twenty minutes in its entire lifespan. The average car is unused for 22 hours a day, and even when it is being used there are normally three empty seats. Surely there must be a way to get the benefit out of things like mowers, drills and even cars, without having to carry the huge up-front costs of ownership? There is indeed. Collaborative consumption is not just a buzzword, it is a new win-win way of life. This insightful and thought-provoking new book by Rachel Rogers and Roo Botsman is an important and fast-moving survey of the dramatic changes we are seeing in the way we consume products. Many of us are familiar with freecycle, eBay, couchsurfing and Zipcar. But these are just the beginning of a new phenomenon. Rachel Botsman and Roo Rogers have interviewed business leaders and opinion formers around the world to draw together the many strands of Collaborative Consumption into a coherent and challenging argument to show that the way we did business and consumerism in the 20th century is not the way we will do it in the 21st century.

The bestselling follow-up to Humble Pie, now in paperback. When he was struggling to get his first restaurant in the black, Gordon Ramsay never imagined he'd be famous for a TV show about how to run profitable eateries, or that he'd be head of a business empire. But he is and he did. Here's how. "In the beginning there was nothing. Not a sausage - penniless, broke, fucking nothing - and although, at a certain age, that didn’t matter hugely, there came a time when hand-me-downs, cast-offs and football boots of odd sizes all pointed to a problem that seemed to have afflicted me, my mum, my sisters, Ronnie and the whole lot of us. It was as though we had been dealt the ‘all-time dysfunctional’ poker hand. I wish I could say that, from this point on, the penny dropped and I decided to do something about it, but it wasn’t like that. It would take years before the lessons of life, business and money began to click into place - before, as they say, I had a pot to piss in. This is the story of how those lessons were learned." This is Gordon Ramsay at his raw, rugged best. PLAYING WITH FIRE is the amazing story of Gordon’s journey from sous-chef to superstar. In his no-holds-barred style, Gordon shares his passion for risk and adventure and his hard-won success secrets.

Merryn Somerset Webb, star of Channel 4's hit series ‘Superscrimpers’, shows you how to face the future with both money and confidence in this financial bible for sassy women. Money may not buy you love but it certainly helps with life's other little luxuries. From shopping sprees to pension plans, ISAs to investments, money plays a crucial role in our present and future comfort. We may not like to admit it, but diamonds – or cold, hard cash – really can be a girl's best friend. So why, when women have much to celebrate, are we reluctant to talk about it? Why, when we have more wealth in our own names than ever before, do women take less interest in money than men? And why do we still feel that demonstrating an interest in finance is somehow…unfeminine? Because let's face it – for most of us, Prince Charming and his bank balance just aren't coming. If we want to secure our futures we're going to have to do it ourselves. The good news is that it's not hard to do. Dealing with our personal finances is much, much easier than the financial industry would have us believe. Women tend to make better investors than men too – our instincts, so to speak, are on the money. All we need is a bit of know-how and the confidence to put it into practice. Combining years of financial expertise with a healthy dose of scepticism and an easy sense of humour, Merryn Somerset Webb's sharp, witty and appealing guide to personal wealth for sassy women provides the answers. Whether you're drowning in debt, negotiating a higher salary or tackling the thorny issue of a pre-nup, just one read through and you'll be in a position to sort your finances out for good, transforming them from a constant worry into a source of peace of mind.

Everyone who wants a fulfilling career needs a mentor -- someone who has seen it all before, someone who can share hard-won experiences and teach valuable lessons. In this expanded and enhanced version of his best-selling book, Monday Morning Leadership , David Cottrell packs all of the wisdom of his wide-ranging business experience into this inspirational story. Cottrell introduces us to Jeff, a successful corporate manager who has hit a major wall. Jeff has been leading his team, quarter after quarter, to great sales and better profits for several years -- until now. The tricks that used to work wonders have lost their magic; Jeff is in a slump and is at a loss to find his way out of it. Overworked, stressed, and feeling that his personal and professional lives are at risk, Jeff reaches out to the father of a college buddy, a retired and tremendously accomplished former executive named Tony. Tony and Jeff agree to meet every Monday for ten weeks to work through Jeff's problems and get his career back on track. In the course of these intimate sessions, Jeff discovers the secrets of real leadership: "Until I accept total responsibility -- no matter what -- I will not be able to put plans in place to accomplish my goals." And, "My success is the result of making better choices and recovering quickly from poor choices." Tony leads Jeff through tough lessons in how to manage his people, how to manage his own time, how to manage his superiors, and how to escape from "management land." Most of all, Jeff learns that his success is intimately bound with the success of his people and that tolerating lackluster performance in himself and others on the team only leads to discontent from his most prized and productive employees. Through Jeff's mentoring sessions, the reader meets a character of integrity who dispenses homespun but effective wisdom. Spend time with Tony and Jeff at their Monday morning meetings, and you will find yourself on the road to becoming a better leader and being more successful at work.