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What Would Google Do?
What Would Google Do?
Jarvis, Jeff
¥88.56
A bold and vital book that asks and answers the most urgent question of today: What Would Google DoIn a book that's one part prophecy, one part thought experiment, one part manifesto, and one part survival manual, internet impresario and blogging pioneer Jeff Jarvis reverse-engineers Google the fastest-growing company in history to discover forty clear and straightforward rules to manage and live by. At the same time, he illuminates the new worldview of the internet generation: how it challenges and destroys, but also opens up vast new opportunities. His findings are counterintuitive, imaginative, practical, and above all visionary, giving readers a glimpse of how everyone and everything from corporations to governments, nations to individuals must evolve in the Google era. Along the way, he looks under the hood of a car designed by its drivers, ponders a worldwide university where the students design their curriculum, envisions an airline fueled by a social network, imagines the open-source restaurant, and examines a series of industries and institutions that will soon benefit from this book's central question. The result is an astonishing, mind-opening book that, in the end, is not about Google. It's about you.
Your Brain at Work
Your Brain at Work
Rock, David
¥166.09
Meet Emily and Paul, the parents of two young children. Emily is a newly promoted executive in a large corporation, while Paul has his own business as a consultant. Their lives, like all of ours, are filled with a bewildering blizzard of emails, phone calls, yet more emails, meetings, projects, proposals, and plans. For them, just staying ahead of the storm has become a seemingly insurmountable task. In this book, we travel inside the brains of Emily and Paul as they attempt to sort the vast quantities of information they're presented with and figure out how to prioritize, organize, and act on it. Fortunately for Emily and Paul and for readers of Your Brain at Work they're in good hands: David Rock knows how the brain works and more specifically, how it works in a work setting. Your Brain at Work explores: Why your brains feels so taxed, and how to take full advantage of your mental resources Why it's so hard to focus, and how to better manage distractions How to maximize your chance of finding insights that can solve seemingly insurmountable problems How to keep your cool in any situation, so that you can make the best decisions possible How to collaborate with others more effectively Why providing feedback is so difficult, and how to make it easier How to effectively change other people's behavior Rock shows how it's possible not only to survive in today's overwhelming work environment but to succeed in it and still feel energized at the end of the day, with a sense of accomplishment.
Multipliers
Multipliers
Wiseman, Liz
¥155.02
Are you a genius or a genius maker We've all had experience with two dramatically different types of leaders. The first type drain intelligence, energy, and capability from the ones around them and always need to be the smartest ones in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, lightbulbs go off over people's heads, ideas flow, and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now, when leaders are expected to do more with less. In this engaging and highly practical book, leadership expert Liz Wiseman and management consultant Greg McKeown explore these two leadership styles, persuasively showing how Multipliers can have a resoundingly positive and profitable effect on organizations getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation. In analyzing data from more than 150 leaders, Wiseman and McKeown have identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use even lifelong and recalcitrant Diminishers. Lively, real-world case studies and practical tips and techniques bring to life each of these principles, showing you how to become a Multiplier too, whether you are a new or an experienced manager. Just imagine what you could accomplish if you could harness all the energy and intelligence around you. Multipliers will show you how.
Ricardo's Law
Ricardo's Law
Fred Harrison
¥24.44
This book offers the first comprehensive assessment of Tony Blair's premiership and his Third Way project. It reveals the hidden flaw in the market economy which explains why politicians, of all parties, cannot keep their grand promises. Blair promised to reform the Welfare State - the pact between people and their governments to abolish the evils of poverty and ignorance. In fact, however, despite a record three election victories in a row, the gap between rich and poor widened. The reason, the author argues, is the method government relies on to raise taxes. Contrary to intention, the tax burden on low-income earners increased, while property owners have enjoyed record capital gains. The outcome is over ?1trillion indebtedness which renders tens of thousands of families vulnerable to bankruptcy and the loss of their homes in the next recession. Fred Harrison reveals how taxpayers’ money is channelled behind the scenes, through ‘the invisible hand’, from poor to rich people and from poor to rich parts of the country. Public spending, for example on roads, railways, schools and hospitals, makes a major contribution to rising land values. These benefit house and other property owners, rich ones more than poor ones, desirable locations and asset-rich parts of the country more than poor ones, but those who rent their properties do not share in the windfall gains. In fact, they have to pay rising rents. Taking Britain as a case study, Harrison escorts the reader along an old Roman road from south to north to pin-point how poverty is institutionalised in the growing divide between rich and poor. Along the way he illuminates the inner workings of tax policies and property rights that similarly afflict all market economies Tax reform is on the political agenda in the West, but politicians continue to believe their consultants who tell them that 'broad-based' taxes are necessary. Harrison challenger this conventional wisdom and explains that the market economy needs to integrate the prices charged for public services with the prices charged for all other goods and services. This model is based on people, including the rich, paying for, and in proportion to, the benefits they receive, which really would be progressive. This reform has a further benefit. It would enable the European and American economies to face the challenge of the newly emerging economies and remain competitive in the global markets of the 21st century.
Inside the Tornado
Inside the Tornado
Moore, Geoffrey A.
¥99.65
In this, the second of Geoff Moore's classic three-part marketing series, Moore provides highly useful guidelines for moving products beyond early adopters and into the lucrative mainstream market. Updated for the HarperBusiness Essentials series with a new author's note. Once a product "crosses the chasm" it is faced with the "tornado," a make or break time period where mainstream customers determine whether the product takes off or falls flat. In Inside the Tornado , Moore details various marketing strategies that will teach marketers how reach these customers and how to take advantage of living inside the tornado in order to reap the benefits of mainstream adoption.
Quiet Leadership
Quiet Leadership
Rock, David
¥95.11
Improving the performance of your employees involves one of the hardest challenges in the known universe: changing the way they think. In constant demand as a coach, speaker, and consultant to companies around the world, David Rock has proven that the secret to leading people (and living and working with them) is found in the space between their ears. "If people are being paid to think," he writes, "isn't it time the business world found out what the thing doing the work, the brain, is all about?" Supported by the latest groundbreaking research, Quiet Leadership provides a brain-based approach that will help busy leaders, executives, and managers improve their own and their colleagues' performance. Rock offers a practical, six-step guide to making permanent workplace performance change by unleashing higher productivity, new levels of morale, and greater job satisfaction.
Maps of the Soul
Maps of the Soul
Ahmed Fagih
¥90.84
Othman al-Sheikh is running away from the shadows of his past life in a small dusty village in the Libyan Desert. Tripoli, meanwhile, is a city in the process of transformation, moulded to the will of its Italian colonisers. Its decadent entertainments and extravagant riches conceal an underbelly of abject poverty and ruthless plotting. Othman falls for the city and its temptations. With a natural instinct for survival, he tries his luck in the capital, swept along by chance and opportunity.
YOUTUBE  ADS  for MAXIMUM  PROFITS
YOUTUBE ADS for MAXIMUM PROFITS
Hillary Scholl
¥46.36
Step-By-Step Guide Makes It Easy To Get Targeted Traffic That Converts For Pennies Per Click With YouTube Advertising… YouTube is the 2nd BIGGEST search engine ?on the? internet?? has over 1 Billion users with hundreds of millions of hours of YouTube videos being watched daily with full engagement? YOUTUBE? ADS? for MAXIMUM? PROFITS Although often overlooked, YouTube advertising is one of the fastest, easiest ways to get affordable traffic flowing quickly… Engagement on YouTube is MASSIVE, and growing, with a 60% year over year increase in the number of hours people spend watching video… this means your ads get clicked It’s pretty obvious that YouTube is big and getting BIGGER… which means the advertising opportunity is MASSIVE! But, To See Success With YouTube Ads, You Must Know What You’re Doing… You can’t just throw up an ad and expect to start making big profits… Although YouTube ads is a very user-friendly platform, there are some details that you must pay attention to if you want to see success… If you do things the right way, you can find yourself raking in profits like crazy… in many cases right out of the gates… But if you do things wrong, you could find yourself wasting time, spinning your wheels, and ultimately wasting money… And it gets worse… Sadly, Many People That Try To Generate Traffic With YouTube Advertising Fail… That’s because they don’t fully understand what must be done to see success with YouTube ads. The KEY to success with YouTube is to pay attention to the details, and in order to do that, you really need to learn from someone that’s seen massive results from advertising on YouTube. Pay close attention, because today I’m going to show you a system that will take you by the hand and show you how to generate as much targeted traffic as you could ever want with YouTube advertising… This step-by-step guide will show you how to harness the power of YouTube’s ads platform to get fast results and traffic that generates a positive return on your marketing investment… How to get started with YouTube ads even if you’ve never made a video or logged into YouTube in your entire life… Step-by-step instructions to get your YouTube ads setup and ready to start generating traffic within just a few minutes… Creating your first video campaign the right way… Do this right, and you’ll find yourself getting massive ROIs…?? The tools of the trade… You’ll discover exactly which tools you need to get started… I’ll even show you how to start with little to no budget if you’re trying to do this on a shoestring… No camera? No problem… this book reveal the fastest way to create a professional looking video WITHOUT a video camera… using this simple method, you can get started today, even if you don’t have any high-tech equipment… The types of ads that work the best and generate the highest ROI are broken down… you’ll be a YouTube ads expert when you finish this training… The best way to track the success of your campaigns so you know when to call it quits on a campaign and when to scale things up to the next level… What if you could just cut to the chase and start making money right out of the gates? Wouldn’t that make a whole lot more sense? This guide to YouTube advertising was created by someone with experience creating and profiting from winning campaigns… Doesn’t it make more sense to learn from an expert and take a shortcut to success?
Social Trading For Beginners
Social Trading For Beginners
Jimmy Putnik
¥16.35
social trading has grown by over 150% in the past two years with sites like eToro gaining over 2 million users. Y You can join in today and start making money just like the pros with no learning. In this guide book we will go though: - ·The best social trading platforms·How to choose a social trading platform·How to create your investors profile·How to choose the best traders: - This is an interactive guide book designed for all social trading beginners, you will also learn other aspects like ·managing your portfolio·how to deal with losing traders get your copy of social trading for dummies and learn how the end of day trading as we know it has come.
The Bitcoin Genesis
The Bitcoin Genesis
Jimmy Putnic
¥57.14
Unlike normal (fiat) currencies, bitcoin doesn’t have a central bank or a backing of a national government. Instead, it is regulated by complex algorithms with new coins being mined when computers solve complex equations. All this number crunching is tracked by the blockchain, a public ledger of all transactions which is distributed meaning there is no central point of the network that can be shut down. It’s perhaps analogate to file sharing protocol Bittorrent. You can obtain bitcoin by mining them yourself of buying them from an exchange but for that to happen you will first need a wallet. There are different ways to get a wallet, you can simply store yourself on your hard disk in wallet software running locally or you can use online service and have your coins stored in a cloud. Both have advantages and disadvantages. E.g. if your coins were stored locally, if something was to happen to your computer such as your hard disk getting destroyed you lose your cash. Conversely, if your coins are stored online in an exchange there are more likely to attract hackers. Famously in 2015, Mt. Gox, which was one of the largest bitcoin exchanges was hacked resulting in the virtual highest of 450,000 bitcoins with wooden valued at about 450 million dollars. While some coins have since been recovered, a large number are still missing due to the way the bitcoin protocol works, it's simply wasn't possible to hit the undo button. So, choose your wallet wisely.
Purposeful Retirement:How to Bring Happiness and Meaning to Your Retirement
Purposeful Retirement:How to Bring Happiness and Meaning to Your Retirement
Hyrum W. Smith
¥77.31
Retirement and good living Are you getting ready to simplify life and move from the world of work to a life of retirement and good living ─ to enter a happy retirement? Retirement and good living: The author of Purposeful Retirement, Hyrum W. Smith, is one of the original creators of the popular Franklin Day Planner, the former Chairman and CEO of Franklin Covey Co., and the recognized “Father of Time Management”. In this book, Hyram shows you how you can move from your world of work, simplify life and enter what can be the most satisfying phase of your life ─ a new world of purposeful retirement and good living. Aging well and a happy retirement: You have had a successful career by almost all measures and now you are concerned about aging well and looking toward a happy retirement. You are definitely not a couch potato. ·How are you going to create a retirement that is meaningful and inspiring for your second act? ·Can you simplify life? ·Is there a way to make intelligent and anxiety free retirement planning choices? ·Can you learn from the lives and experiences of people who have found their pathway to happy retirement? ·What are their secrets to aging well and a happy retirement? Retirement guide: For four decades, Hyrum W. Smith has been empowering people to effectively govern their personal and professional lives. An award winning author, distinguished speaker, and successful businessman, Hyrum offers a tested and actionable retirement guide to finding that perfect retirement niche. In his book, Hyrum enables you to map the step-by-step route to a retirement that is not just enjoyable but is also deeply fulfilling on a personal level. Welcome to your new life of retirement and good living: This distinguished author, speaker, and businessman combines wit and enthusiasm with a gift for communicating compelling principles that inspire lasting personal change. Hyrum shares a lifetime of wisdom in this powerful retirement guide to discovering your true passion, re-imagining your life, and trying new possibilities. Welcome to a new life of retirement and good living ─ to a purposeful retirement.
Invest Like A Guru:Introduction To Value Investing
Invest Like A Guru:Introduction To Value Investing
Jimmy Putnik
¥73.49
Investing like a guru is a detailed investment introduction book on value investing. The concept that is used by Warren Buffet, Charlie Munger and other billionaire Investors all through history. ?
The Real Estate Primer:The Golden Rules of Buying and Selling
The Real Estate Primer:The Golden Rules of Buying and Selling
Geoffrey Gibson
¥32.62
You would not set out to climb Everest without the right training and equipment. Same with real estate, do not even start unless you know what you are doing. This book can be your guide, it is the result of thirty years in a very competitive real estate market. Let the author walk you through the marketplace in this easy step-by-step guide. This will help you achieve your real estate goals and save your hard earned money. Learn how to: ·Set up your search. ·Assess value. ·Understand the golden rule of real estate. ·Overcome the hurdle of price. ·Read the real estate market. ·Negotiate to buy or sell. ·Auctions. ·Successfully invest. Geoffrey Gibson spent thirty years in the highly competitive real estate market of Sydney's Lower North Shore. He has sold some of Sydney's finest homes, and was also known for his marketing of the area's commercial, retail and industrial property. Learn more at www.GeoffreyGibson.com Business & Economics : Real Estate - Buying & Selling Homes
The Marriage Contract by Honoré de Balzac - Delphi Classics (Illustrated)
The Marriage Contract by Honoré de Balzac - Delphi Classics (Illustrated)
Honoré de Balzac
¥8.09
This eBook features the unabridged text of ‘The Marriage Contract by Honoré de Balzac - Delphi Classics (Illustrated)’ from the bestselling edition of ‘The Collected Works of Honoré de Balzac’. Having established their name as the leading publisher of classic literature and art, Delphi Classics produce publications that are individually crafted with superior formatting, while introducing many rare texts for the first time in digital print. The Delphi Classics edition of Balzac includes original annotations and illustrations relating to the life and works of the author, as well as individual tables of contents, allowing you to navigate eBooks quickly and easily. eBook features: * The complete unabridged text of ‘The Marriage Contract by Honoré de Balzac - Delphi Classics (Illustrated)’ * Beautifully illustrated with images related to Balzac’s works * Individual contents table, allowing easy navigation around the eBook * Excellent formatting of the text Please visit www.delphiclassics.com to learn more about our wide range of titles
Blockchain Technology and DevOps
Blockchain Technology and DevOps
Stephen Fleming
¥30.88
Blockchain Technology & DevOps BundleBook 1- Blockchain Technology: Introduction and its impact on Business EcosystemBLOCKCHAIN TECHNOLOGY BEYOND BITCOIN INVESTING……(Free Blockchain Booklet Inside- Resources for further study)Larry Summers (US Former Treasury Secretary) once exclaimed,” 40 years from now, Blockchain and all that followed from it will figure more prominently in that story than will Bitcoin.”This is the essence of my interest and research in Blockchain Technology. Most of the discussions or information is about Bitcoin investing and its implications on Fintech sector. But what if you have more in-depth curiosity like:- How would Blockchain Technology impact the day to day lives of common people?- How could the government leverage the Blockchain Technology to improve the service delivery?- How would the existing businesses be impacted and integrated with this new Technology?- How the current Businesses and Jobs would be transformed?- What are the other sectors where this Technology have been Implemented?The answer to these questions would pave the way for your future research of the topic. It would also help you to stay ahead of the race by learning the relevant applications of Blockchain Technology. My book is an attempt to understand and look Blockchain Technology beyond investing!Book 2- DevOps Handbook: Introduction and its impact on Business Ecosystem“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.”- Charles DarwinAs the industry is moving towards maximum digitization there is a consensus that DevOps practices help you deliver software faster, more reliable, and with fewer errors.DevOps is set of practices and cultural values that have been proven to help organizations of all sizes improve their software release cycles, software quality, security, and ability to get rapid feedback on product development.This book is aimed at Consultant, Project Manager and people from techno-commercial profiles who would be explaining the benefits of DevOps to the client, internal leadership or project teams. As the crux of DevOps methodology lies in the cultural transformation of the organization, people who are stakeholders in shaping this change must understand the overall alignment of business goals with this methodology.You would get to explore:? ·What is DevOps·Relationship between Agile, Scrum, Kanban and DevOps·DevOps Adoption: Organizational cultural Change ·Emerging Trends·DevOps success stories In the Free Booklet you will find out: ·DevOps Job Market overview (No. of jobs, Mean salary etc.)·Insights into DevOps job application·People to follow the latest development
Credit Repair Secrets Will Fix Your Credit
Credit Repair Secrets Will Fix Your Credit
Casey Boon
¥40.79
Repair Your Credit Score Without Stress or Panic Manage Your Credit in Only 10 Minutes Each Month! ? What if you could drastically improve your credit score? ? Imagine a great credit score that opens you to impressive financial opportunities… ? How would your life be different with an extra $500 or $1000 each month… ? Credit score enthusiast Casey Boon shows why credit has become so important in today’s culture.? She lays out a plan that she used to successfully correct her own past credit difficulties “It is easy to fall into credit problems, the trick is to right them ASAP. There is life after debt”. ? In this book you will learn: ? ·Why credit problems creep up on you. ·How to end procrastination. ·How to reduce stress by facing credit issues guilt free. ·How to end your debt SOON. ·How to save money with the DIY approach. ·How to save time for family. ·How you are the captain of your ship. ? Buy this book today and repair your credit score without stress or panic! ? Pick up this book today by clicking the BUY BUTTON at the top of this page!
How to Get on in the World: A Ladder to Practical Success
How to Get on in the World: A Ladder to Practical Success
A. R. Calhoun
¥40.79
The artist's idea of success is very different from that of the business man, and the scientist differs from both, as does the statesman from all three. We read of successful gamblers, burglars or freebooters, but no true success was ever won or ever can be won that sets at defiance the laws of God and man. To win, so that we ourselves and the world shall be the better for our having lived, we must begin the struggle, with a high purpose, keeping ever before our minds the characters and methods of the noble men who have succeeded along the same lines.
Discipline Your Way to Success: The Definitive Guide to Success Through Self-Dis
Discipline Your Way to Success: The Definitive Guide to Success Through Self-Dis
Chase Andrews
¥24.44
Many inspired people miss the opportunities of being gifted the way they are because they don't have the will or the discipline to move the inspiration from their soul to their hands. If you are the kind of person that is full of inspiration, loads of ideas, and have plenty knocking around in your head, but none of that has materialized, then there is a good chance what you need is more discipline.?In most circles among adults, suggesting discipline is problematic because it feels like that word is reserved for kids. Yes, there is one kind of discipline that is reserved for kids. But the kind of discipline that you need to attain the kind of success you are thinking of is very different than the picture that emerges at the invocation of the word. The discipline you need is the kind that will allow you to take control over your thoughts and actions.?We may have all the other attributes that are required to be successful, but if we lack the discipline then all bets are off. That's usually where the problem is when you've gone through tons of books, tons of seminars, and you still can't translate inspiration into action.?This book will show you the reason discipline is elusive to many people and why the lack of success becomes the norm. You can't just turn on discipline in many cases, you need to understand yourself and understand the reason your greatness is stuck within you struggling to come out.?? Don't wait any longer! Scroll up and click the 'Buy Now' button and start instilling more discipline in your life to help achieve your dreams!
Business Hints
Business Hints
A. R. Calhoun
¥40.79
Well, what do you know of business laws and rules, outside your present circle of routine work? Now, this handy little volume is a condensation of the rules and the laws which every man, from the day laborer to the banker, should be familiar with. We have not put in everything about business, for that would require a library, instead of a book that can be read in a short day, and be consulted for its special information at any time.
The Confines of the Shadow: The Colonial Conquest
The Confines of the Shadow: The Colonial Conquest
Alessandro Spina
¥81.67
The Confines of the Shadow is a sequence of novels and short stories that map the transformation of the Libyan city of Benghazi from a sleepy Ottoman backwater in the 1910s to the second capital of an oil-rich kingdom in the 1960s. Alessandro Spina's saga begins in November 1912 with The Young Maronite, which sees Italian soldiers solidifying their control over Libya's coasts, leaving the Libyan rebels to withdraw to the desert and prepare for a war that would last until 1931, when by dint of sheer brutality, including the internment of tens of thousands of civilians into concentration camps, the Italians crushed the rebellion and murdered its widely respected leader, Omar al-Mukhtar. Employing a cosmopolitan array of characters, ranging from Ottoman functionaries, to Sanussi aristocrats and Italian officers, Spina chronicles Italy's colonial experience from the euphoria of conquest - giving us a front row seat to the rise and subsequent fall of Fascism in the aftermath of World War II - to the country's independence in the 1950s. Spina finally concludes his narrative with the discovery of Libya's vast oil and gas reserves, which triggered the tumultuous changes that led to Muammar Gaddafi's forty-two-year dictatorship. Distinguishing themselves by their intimate understanding of East and West, the novels that comprise The Confines of the Shadow are among the most significant achievements of 20th-century fiction and stand unchallenged as the only multi-generational epic about the European experience in North Africa. This is the first instalment of a three-volume translation, and it includes The Young Maronite, The Marriage of Omar and The Nocturnal Visitor, which are set between 1912 and 1927.
Doctorul memoriei - tehnici simple ?i amuzante pentru ?mbun?t??irea memoriei
Doctorul memoriei - tehnici simple ?i amuzante pentru ?mbun?t??irea memoriei
 Douglas Mason, Xavier Smith
¥40.79
Prima carte din Rom?nia despre p?strarea clien?ilor Aceasta nu este o biblie ?n domeniu, dar este un must read pentru oricine vrea s? p?streze un client. ?Cred ?n Customer Retention. Cred ?n Lovemarks. Cred ?n Customer Experience ca form? evoluat? a loialit??ii. Cred ?n cei mai buni. Cred ?n exper?i, ?n cei care nu se vor mul?umi cu a fi exper?i din titulatur?, ci din convingeri ?i idei proprii.” Acesta este manifestul cu care ??i ?ncepe Mihai Dragnea pledoaria pentru autenticitate, responsabilitate ?i creativitate ?n rela?ia cu clien?ii. ?n goana dup? market share ?i profit se investesc foarte multe resurse ?n atragerea clien?ilor noi, iar rela?ia cu clien?ii existen?i este adeseori neglijat?. Foarte important: Customer Retention nu se refer? la loializarea clien?ilor, ci la p?strarea celor care inten?ioneaz? s? renun?e. Customer Loyalty este pentru cei pe care vrei s? ?i r?spl?te?ti c? ??i sunt clien?i. Este vorba despre dou? segmente diferite c?rora trebuie s? le corespund? abord?ri de business distincte. Clien?ii ??i exprim? opiniile oriunde, online mai ales, ?i au o mare putere de decizie, inclusiv pe aceea de a schimba valorile ?i credin?ele unei companii. A-i trata nediferen?iat pe cei care vor s? renun?e la produsele ?i serviciile tale ?i pe cei care ??i sunt fideli este ca ?i cum ai trage cu tunul la un concurs de tir cu arcul. ?A? recomanda aceast? carte ca lectur? obligatorie pentru toate persoanele dintr-o companie, de la front office p?n? la management. ?n orice moment ?i la orice palier ierarhic, pot fi luate decizii care s? ajute compania s? ??i p?streze clien?ii mul?umi?i ?i aceast? mul?umire s? fie tradus? ?n fidelitate. Mihai ne arat? exact cum trebuie tratat? problema reten?iei ?i reu?e?te s? explice importan?a unor decizii potrivite luate ?n deplin? cuno?tin?? de cauz?, at?t business, c?t ?i customer oriented.” - Andrei Cismaru, Social Media Manager at Bitdefender ?Mihai este un artist des?v?r?it. Iar arta sa st? ?n m?iestria cu care reu?e?te s? pun? ?n practic? una dintre cele mai frumoase discipline de business, rela?ia cu clien?ii.” - M?d?lina Vil?u, Managing Director, Marketing Insiders Group ?This is retention vine cu informa?ii foarte bine documentate despre loializare ?i reten?ie, dou? instrumente de marketing despre care nu mul?i ?tiu c? sunt diferite. Cu un stil diplomatic ?i pe alocuri umoristic, Mihai ne vorbe?te despre provenien?a acestor instrumente ?i ne ajut? s? le diferen?iem prin simpla aprofundare a istoriei lor. Speciali?tii ?n marketing vor ?n?elege, dup? citirea acestei c?r?i, c? uneori ?i-au targetat gre?it clien?ii, dar vor ?ti ce ?i cum s? ?mbun?t??easc? pe viitor.”- Gabriela Udeanu, Founder, Buzzle.ro
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