The workplace guide to putting "I wish I'd said" moments in the past Ever wish that you could have a "do over" after a conversation at workDo you often find yourself regretting what you've said to a coworker or kicking yourself for not saying something better, stronger, or more preciseIf so, you're like most people, and in Comebacks at Work, management professor and consultant Kathleen Kelley Reardon, Ph.D., provides the tips and tools you need to know what to say and how to say it better next time.In this compelling, entertaining book, Reardon argues that we are responsible for 75 percent of the way we're treated at work, and our success or failure at the workplace depends largely on how we handle ourselves in conversation with our colleagues. To break free of the stale *s and expected actions that allow politically astute people to manipulate us, we must increase our conversational awareness and effectively employ what Reardon calls "comebacks." Comebacks at Work provides a game plan for doing so and explains: Why some comebacks work, while others fall flat; Why our mind goes blank when we are confronted, and how to overcome that response; How to determine which comebacks work, and when to use them. Every conversation is different, and while many situations are common, one set of comebacks isn't enough. Offering a personalized repertoire of comebacks and a plan for using them strategically as well as the skills you will need to package them for maximum effect, Comebacks at Work will prepare you for any difficult conversation that comes your way.

An inspiring exploration of how unorthodox business practices and the freedom to experiment can fuel innovationWe're at a crossroads. Many iconic American companies have been bailed out or gone bankrupt; others are struggling to survive as digitization and globalization remake their industries. At the same time, the tectonic forces disrupting U.S. corporations ubiquitous bandwidth and computing power, cheap manufacturing and distribution have enabled large organizations to foster new innovations and products through experiments that are at once more aggressive and less risky than they would have been twenty years ago. At companies such as Google, employees are encouraged to spend 20% of their work time on projects they're personally interested in. Almost half of Google's new product launches have originated from this policy, including Gmail and AdSense. Now other companies have adopted the concept, providing them a path to innovation and profits at a time of peril and uncertainty and offering employees creative freedom when many are feeling restless.The 20% Doctrine is about goofing off at work, and how that goofing off can drive innovation and profit. Here Ryan Tate examines the origins and implementation of 20% time at Google, then looks at how other organizations such as Flickr, the Huffington Post, and even a school in the Bronx have adapted or reinvented the same overall concept, intentionally and serendipitously. Along the way, he distills a series of common themes and lessons that can help workers initiate successful 20% style projects within their own organizations. Only through a new devotion to the unhinged and the ad hoc can American businesses resume a steady pace of development and profitability.

In this illuminating study of corporate America's most critical issue leadership world-renowned leadership guru Warren Bennis and his co-author Burt Nanus reveal the four key principles every manager should know: Attention Through Vision, Meaning Through Communication, Trust Through Positioning, and The Deployment of Self. In this age of "process", with downsizing and restructuring affecting many workplaces, companies have fallen trap to lack of communication and distrust, and vision and leadership are needed more than ever before. The wisdom and insight in Leaders addresses this need. It is an indispensable source of guidance all readers will appreciate, whether they're running a small department or in charge of an entire corporation.

Drawing on his experience as a leader in some of the nation's largest corporations, Baum issues a convincing call for honest, ethical, "transparent" dealing throughout the business world. Baum outlines the management techniques he uses within and without the company to get outstanding results without skirting the rules or bending the truth. Baum maintains that by fostering trust, integrity and accountability at all levels within the corporation, managers can stop the erosion of employee loyalty, restore consumer trust in brands, products, and American business. Baum teaches executives fresh ways of managing Wall Street analysts, communicating with shareholders, and wading through the complex maze of social responsibility issues.As a member of six corporate boards, Baum offers unique insight into transparent leadership, including the advantages and pitfalls of corporate governance, and the pressures executives face in reporting earnings. He also discusses the importance of setting standards for ethical business practices, yet highlights the dangers of government regulations that may result in excessive compliance costs at the expense of shareholders, creative risk taking, and innovation.

Why is medical care in the United States so expensiveFor decades, Americans have taken it as a matter of faith that we spend more because we have the best health care system in the world. But as costs levitate, that argument becomes more difficult to make. Today, we spend twice as much as Japan on health care—yet few would argue that our health care system is twice as good. Instead, startling new evidence suggests that one out of every three of our health care dollars is squandered on unnecessary or redundant tests; unproven, sometimes unwanted procedures; and overpriced drugs and devices that, too often, are no better than the less expensive products they have replaced. How did this happenIn Money-Driven Medicine, Maggie Mahar takes the reader behind the scenes of a $2 trillion industry to witness how billions of dollars are wasted in a Hobbesian marketplace that pits the industry's players against each other. In remarkably candid interviews, doctors, hospital administrators, patients, health care economists, corporate executives, and Wall Street analysts describe a war of "all against all" that can turn physicians, hospitals, insurers, drugmakers, and device makers into blood rivals. Rather than collaborating, doctors and hospitals compete. Rather than sharing knowledge, drugmakers and device makers divide value. Rather than thinking about long-term collective goals, the imperatives of an impatient marketplace force health care providers to focus on short-term fiscal imperatives. And so investments in untested bleeding-edge medical technologies crowd out investments in information technology that might, in the long run, not only reduce errors but contain costs. In theory, free market competition should tame health care inflation. In fact, Mahar demonstrates, when it comes to medicine, the traditional laws of supply and demand do not apply. Normally, when supply expands, prices fall. But in the health care industry, as the number and variety of drugs, devices, and treatments multiplies, demand rises to absorb the excess, and prices climb. Meanwhile, the perverse incentives of a fee-for-service system reward health care providers for doing more, not less. In this superbly written book, Mahar shows why doctors must take responsibility for the future of our health care industry. Today, she observes, "physicians have been stripped of their standing as professionals: Insurers address them as vendors ('Dear Health Care Provider'), drugmakers and device makers see them as customers (someone you might take to lunch or a strip club), while . . . consumers (aka patients) are encouraged to see their doctors as overpaid retailers. . . . Before patients can reclaim their rightful place as the center—and indeed as the raison d'être—of our health care system," Mahar suggests, "we must once again empower doctors . . . to practice patient-centered medicine—based not on corporate imperatives, doctors' druthers, or even patients' demands," but on the best scientific research available.

Every era has its merger every era has its story. For the New Media age it was an even bigger disaster: the AOL-Time Warner deal. At the time AOL and Time Warner were considered a matchless combination of old media content and new media distribution. But very soon after the deal was announced things started to go bad and then from bad to worse. Less than four years after the deal was announced, every significant figure in the deal -save the politically astute Richard Parsons has left the company, along with scores of others. Nearly a $100 billion was written off and a stock that once traded at $100 now trades near $10.What happenedWhere did it all go wrongIn this deeply sourced and deftly written book, Nina Munk gives us a window into the minds of two of the oddest men to ever run billion-dollar empires. Steve Case, the boy wonder who built AOL one free floppy disk at a time, was searching for a way out of the New Economy. Meanwhile Jerry Levin, who'd made his reputation as a visionary when he put HBO on satellite distribution, was searching for a monumental deal. These two men, more interested in their place in history than their personal fortunes, each thought they were out-smarting the other.

Cofounder of the Stanford d.school Bernie Roth shows you how the power of design thinking can help you achieve goals you never thought possible.Did you know that achievement can be learnedAs Bernie Roth explains, achievement is a muscle. And once you learn how to flex it, you'll be able to meet life's challenges and reach your goals.Based on a legendary course Roth has taught at Stanford University for several decades, The Achievement Habit employs the remarkable insights that stem from design thinking to help us realize the power we all have within to change our lives for the better. By ridding ourselves of issues that stand in the way of reaching our full potential, we gain the confidence finally to do things we've always wanted to do. Combining design thinking, problem-solving, creativity, communication skills, and life adjustments, readers will learn: Why trying and doing are two different things Why using reasons (excuses), even legitimate ones, to explain one's behavior is self-defeating How to change your self-image into one of a doer and achiever How subtle language changes can resolve existential dilemmas and barriers to action How to build resiliency by reinforcing what you do rather than what you accomplish How to be open to learning from your own experience and from those around you Our behavior and relationships can be transformed if we choose to, we can be mindful and control our intentions to create habits that make our lives better. And with this thoughtful book as your guide, you can.

Assim que a carruagem atravessou os imensos port?es de ferro, Sona teve a sensa??o de entrar num cenário mágico de contos de fadas. ? sua frente, estava o Castelo medieval dos McChad, onde guardava o mistério e a magia que se insinuavam nas can??es tocadas pelas gaitas de fole. Encantada com toda a beleza da Escócia, ela mal imaginava que logo em breve, ouviria um sinistro rufar de tambores. Era um sinal, anunciavam a morte do homem que ela iria amar perdidamente! Na encruzilhada do destino, ela estava comprometida com outro homem, mas era impossível resistir aos desígnios do amor…?

The beautiful Alvita who had lost both her parents, was living quietly in her family home in Southern Russia. Her father had been Russian and her mother had been English. ??????????? Alvita was pleased to receive a visit from her brother, Ivor, but shocked when he told her that they must leave Russia immediately, as a Revolution was inevitable and would start very soon. ??????????? He had brought with him his friend, Nicholas, who said that he would help them pack up as many of their treasures as they could and make their way to England. ??????????? Alvita felt a little unsure of Nicholas, but thought that perhaps she might be mistaken. ??????????? Ivor insists that he should be a Russian Prince and Alvita a Princess as the English are always impressed by grand titles, although Alvita is none too sure about the deception. ??????????? After packing her mother’s jewellery, some valuable pictures and silver, they know that they must avoid the dangerous Revolutionaries and travel as fast as possible to the nearest Port to find a ship to take them to England. ??????????? This Nicholas arranges for them and, when they arrive in England, Ivor by chance meets an old friend, Charles, the Marquis of Harrington, who he was friends with when they were at Oxford University. ??????????? Charles takes them to his impressive house in London and, when he learns that they want to sell their treasures, he arranges for them to be displayed in the ballroom and the stables. ??????????? It is when Alvita sees a valuable painting being removed from its frame that she knows that Nicholas is attempting to cheat the Marquis. ??????????? How she warns Charles of what is happening in his house ??????????? And how she and her brother find the love that they both sought but believed would never be theirs is all told in this unusual romance by BARBARA CARTLAND. ?

All Mr. Wallace the little teddy bear really wants is a little girl or boy to love him and keep him safe! However the adventures and perils just keep coming! Join the courageous teddy bear as he survives against all the odds and learns that some human beings are really good and some are really bad. This is the second Mr. Wallace adventure book have you read the first 'The Further Adventures of Mr. Wallace'?

This eBook features the unabridged text of ‘The Burial Mound by Henrik Ibsen - Delphi Classics (Illustrated)’ from the bestselling edition of ‘The Complete Works of Henrik Ibsen’. Having established their name as the leading publisher of classic literature and art, Delphi Classics produce publications that are individually crafted with superior formatting, while introducing many rare texts for the first time in digital print. The Delphi Classics edition of Ibsen includes original annotations and illustrations relating to the life and works of the author, as well as individual tables of contents, allowing you to navigate eBooks quickly and easily. eBook features: * The complete unabridged text of ‘The Burial Mound by Henrik Ibsen - Delphi Classics (Illustrated)’ * Beautifully illustrated with images related to Ibsen’s works * Individual contents table, allowing easy navigation around the eBook * Excellent formatting of the text Please visit www.delphiclassics.com to learn more about our wide range of titles

This eBook features the unabridged text of ‘Pellucidar by Edgar Rice Burroughs - Delphi Classics (Illustrated)’ from the bestselling edition of ‘The Complete Works of Edgar Rice Burroughs’. Having established their name as the leading publisher of classic literature and art, Delphi Classics produce publications that are individually crafted with superior formatting, while introducing many rare texts for the first time in digital print. The Delphi Classics edition of Burroughs includes original annotations and illustrations relating to the life and works of the author, as well as individual tables of contents, allowing you to navigate eBooks quickly and easily. eBook features: * The complete unabridged text of ‘Pellucidar by Edgar Rice Burroughs - Delphi Classics (Illustrated)’ * Beautifully illustrated with images related to Burroughs’s works * Individual contents table, allowing easy navigation around the eBook * Excellent formatting of the text Please visit www.delphiclassics.com to learn more about our wide range of titles

A new tenant arrived at Beacon House, a London boarding establishment. He is identified by lodger Arthur Inglewood as an ex-schoolmate named Innocent Smith. During his first day in residence the eccentric Smith creates the High Court of Beacon; arranges to elope with Mary Gray, paid companion to heiress Rosamund Hunt; inspires Inglewood to declare his love for Diana Duke, the landlady’s niece; and prompts a reconciliation between jaded journalist Michael Moon and Rosamund.

In any military operation throughout history, few 24-hour periods have been as crucial as that of 6th June 1944. With the aid of specially commissioned maps, D-Day: The First 24 Hours series gives the dramatic history of the first 24 hours of the Normandy landings, and explains in detail the events that occurred in each landing zone. In this fourth volume of the series, the book describes the British and Canadian landings on Gold, Juno and Sword beaches. The book also includes details of the human cost of the first day, and a full order of battle for both sides. With colour and black & white photographs, the book is a guide to key events in the first 24 hours of the D-Day landings that saw the Allies successfully achieve a foothold in Northern Europe.

Mark Robarts, is a young vicar, settled in the village of Framley in Barsetshire with his wife and children. Mark has ambitions to further his career and begins to seek connections in the county's high society. Another plot line deals with the romance between Mark's sister Lucy and Lord Lufton. The couple are deeply in love and the young man proposes, but Lady Lufton is against the marriage.

There was once a man who had three sons, the youngest of whom was called the Simpleton. He was laughed at and despised and neglected on all occasions. Now it happened one day that the eldest son wanted to go into the forest, to hew wood, and his Mother gave him a beautiful cake to take with him, so that he might not suffer from hunger...

A comprehensive guide into the intricacies of business etiquette. In today's fast paced world of technology and chronic shortages of time and attention such concepts as business courtesy, morals and manners could not be more relevant. The book covers everything from personality to table manners and business travel etiquette.

Larry Summers (US Former Treasury Secretary) once exclaimed,” 40 years from now, Blockchain and all that followed from it will figure more prominently in that story than will Bitcoin.” This is the essence of my interest and research in Blockchain Technology. Most of the discussions or information is about Bitcoin investing and its implications on Fintech sector.But what if you have more in-depth curiosity like: ·How would Blockchain Technology impact the day to day lives of common people?·How could government leverage the Blockchain Technology to improve the service delivery?·How would the existing businesses be impacted and integrated with this new Technology?·How the current Businesses and Jobs would be transformed?·?What are the other sectors where this Technology have been Implemented? The answer to these questions would pave the way for your future research of the topic. It would also help you to stay ahead of the race by learning the relevant applications of Blockchain Technology. So here is an attempt folk, to make you understand the broader perspective, the application, and integration and most importantly the impact Blockchain Technology would have on your industry and Job.

Are you looking to earn additional income by making less efforts! Would you be interested to know that T-shirt selling is the unexplored key to earn extra income and give your family the dream life they duly deserve? Let me take you by the hand and prove that T-shirt selling business is a PROFIT GOLD MINE for business owners today ? Over the last 5 years, custom designed T-shirt sales has exceeded $68 million. ? Teespring.com reaches over 714K people in U.S. every month. ? The household consumption on clothing and footwear is ? 59 billion in UK. ? Teespring, one of the top T-shirt sellers in the U.S., printed more than 7 million shirts last year. ? More than 60% of Americans have more than 10 t-shirts in their wardrobe and will continue to buy more. ? The United States is home to about 100,000 retail clothing stores, which reap annual revenues of $150 billion annually. ? In 2013, on an average, every American spent $907 on clothing. What you need is a step by step guidance that explains latest and proven T-shirt selling techniques and enables you to use them properly to get maximum benefits. Don’t worry, this issue will not become a barrier between you and your business growth. As we will provide you with a simple, precise and A-Z guidance that will assist you to easily get consistent and reliable profits without draining your bank account and with practically no startup cost. If you have a well-designed Teespring campaign, you will be able to become your own boss and enjoy your life to the max that you always wanted. You will also witness an increase in your profits by reducing your dependence on middleman and not wasting money on other overhead expenses. Surely, now you would be dying with curiosity in order to achieve success with the best use of this profitable business idea. So, to release all your tensions, here we present the much awaited ladder to your success…. Introducing: Teespring Profits Made Easy! This Unique and Easy to understand Training guide will supply you with the most accurate information needed to live your dream life by having multiple earning streams with less efforts at your end. You will also be able to sell custom made t-shirts to hungry buyers who make rapid purchases which ultimately boosts your profits. Here’s a brief insight about the great assistance that we are providing you with our exclusive training guide Introduction Chapter I: What Teespring is all about? Chapter II: Why you should definitely get into the online T-Shirt selling market today? Chapter III: Setting up a Profitable TeeSpring Campaign from Start to Finish. ? Creating your Teespring Account ? Getting Familiar with your Teespring Account ? Searching for T- Shirt Ideas That Sell ? Creating Your Tee ? Setting a Goal ? Adding a Description ? Promoting Your Campaign using Facebook Ads ? Analyzing your Results

Increase Your Profits by Combing These Two Trading MethodsDouble Your Trading Power without feeling overworked and out of time. ? What would another $5000 each month do for you? Imagine your profits clearing a car loan or covering the mortgage. What if you could spend more time with your family and less time in front of the computer. ? Casey Boon cuts through the unnecessary BS and gets to the heart of the matter.? Through years as a financial planner, she knows which financial instruments will give you the greatest output for the least amount of stress. ? In this Two volume set you will learn: ? ·How to double your profits in half the time. ·How to recognize predictable events that save time and money. ·How millionaires combine these strategies. ·How to conquer fear and guilt ·How to trade without touching your money. ·How to trade and sleep well at night. ? Buy this book today and increase your profits in 30 minutes or less, each day, so you can spend more time with your family. ? Pick up a copy today by clicking the BUY NOW button at the top of this page. ?

The book sheds light on how Sberbank of Russia was transformed from the old-school institution with outlived Soviet practices into a decent member of the world’s financial elite and one of the richest brands on the planet. Sberbank reform was an unprecedented event in the history of Russian business. Never before such a large post-Soviet establishment has undergone such a radical and total reorganization according to western patterns. Initiator of the Sberbank reform in 2007 is the ex-minister and well-known liberal German Gref, whose ambitious plan was to turn this huge, unwieldy institution into an advanced financial company. Wins and losses of Gref’s team became not just a personal achievement or the bank’s chief failure. They essentially answered the key question of Russian business: can people in Russia work on the same level as people in the West? For the purpose of this book, journalist Eugeny Karasyuk conducted dozens of interviews with employees of Sberbank on different levels. The result is a breathtaking economic thriller with a remarkable story of how progressive management techniques were implemented in that reality. Sberbank: The Rebirth of Russia’s Financial Giant will be interesting to anyone seriously considering reforms in one’s company, and those who are curious about doing business with Russia. Translated from the Russian by Lewis White.